Luchtfoto

Beoordelingen van Showboat Hotel Atlantic City

3.5 out of 5
Showboat Hotel Atlantic City
801 Boardwalk, Atlantic City, NJ

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 1658 van 6003 beoordelingen" "
Gastenscore: 8 - Goed. 1263 van 6003 beoordelingen" "
Gastenscore: 6 - Redelijk. 1078 van 6003 beoordelingen" "
Gastenscore: 4 - Matig. 883 van 6003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1121 van 6003 beoordelingen" "

6,8/10

Netheid

7,0/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Kimberly

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The door to our room had broken wood on it, didn’t open properly. We called housekeeping for sheets and they were prompt but there was a roach on the linen. There is a horrible smell in the room, cigarette stained carpets, dirty elevator never cleaned during our 2 night stay, same dirty elevator every day. Yuck. Never again
2 nachten verbleven in mei 2024

4/10 – Matig

Edwin

Reisde met een groep
The room showed in pictures is very misleading, the room was half the size I expected it to be and half as nice. Very outdated with no windows, so pretty dark.
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for sharing your feedback. I’m sorry to hear that the room did not meet your expectations. I apologize for any inconvenience this caused during your stay.

8/10 – Goed

Gene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the experience. Plenty to do for adults and children. Lots of security. Which make you feel safe. Pet friendly. Had a lot of fun. The only thing that was an issue was it wasn’t enough restaurants on site.
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!

6/10 – Redelijk

Kimberly

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Had to leave hotel to dine at nearby hotels. Room was clean but shower head was low, for someone over five feet you would have to duck to get wet. Toilet was low to ground beds were uncomfortable.
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Personeel en service
I felt very unsafe in this property. Between the fight that broke out in the lobby while I was checking in to the loud noisy drunken patrons in the hallways at 4 am. I will not be staying there ever again.
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!

4/10 – Matig

Aliya

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are very outdated & untidy. There were stains all over the floors, broken bathroom door, broken lamp stand, and rips on the walls. The cleaning staff never came to the rooms or replace towels. The rest of the resort is fine but the rooms are in need of renovation. Unfortunately, I was not pleased with my stay
Reactie van Guest Service Team op 28 mei 2024
Dear Guest,Thank you for taking the time to share your experience with us. I am deeply sorry to hear about the issues you encountered during your stay. Your feedback is invaluable, and I want to extend my sincerest apologies for the inconvenience and discomfort you faced.

4/10 – Matig

Mohammad

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room service was bad not clean
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
•It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

6/10 – Redelijk

junior

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
Hotel need update parking too much for guest $25.00. I have 5 room only was ready at 4:00 pm the other i get at 8:00 pm
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
We understand that a 25.00 parking fee can be a significant additional expense, and we are currently reviewing our parking policies to find a more guest-friendly solution. Additionally, I am truly sorry for the delay in getting your rooms ready. We strive to have all rooms prepared by check-in time, and it is disappointing to hear that this was not the case for your group. Your feedback is very important to us, and we are committed to making the necessary improvements. We hope to have the opportunity to serve you better in the future.

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
During the time my family and I traveled ( Thursday- Saturday Memorial weekend) a lot of restaurants were closed and opened on Saturday the day we were leaving. Same for the hotel bar they didnt open until Friday. However there is plenty of kids activities on the premises and is right on the board walk. Recommend for families.
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

6/10 – Redelijk

stanley

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was outdated the rooms stains on the carpet broken dresser doors decayed felt a little unsafe at times lots of people Only two places to eat and on Monday one was close overall it wasn’t the greatest but was OK but a few days
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that your experience did not fully meet your expectations and that you encountered several issues during your visit.It's disappointing to learn that you found the rooms outdated, with stains on the carpet and broken dresser doors. Additionally, feeling unsafe at times and having limited dining options, especially with one being closed on Monday, are concerns that we take very seriously.Please know that we are taking immediate steps to address these issues. Renovations and updates

4/10 – Matig

Ivan

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The shower was not working, the room smell like smoke . Poor maintenance in the room .
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Dear Guest,Thank you for taking the time to share your feedback. I am truly sorry to hear about the issues you encountered during your stay, particularly with the shower not working, the unpleasant smell of smoke, and the overall poor maintenance of the room.This is not the experience we want our guests to have, and I apologize for any inconvenience and discomfort this caused. Please know that your comments have been taken seriously, and we are addressing these maintenance and housekeeping issues immediately to prevent them from happening in the future.

2/10 – Ontzettend slecht

mariona

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is unsafe .. dirty and the customer service is terrible… the water park was dirty… wasted my money…
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for taking the time to provide your feedback. I am deeply sorry to hear about your disappointing experience during your stay. It is unacceptable that you found our property unsafe, dirty, and that our customer service did not meet your expectations. The conditions you described at our water park and the overall state of cleanliness and safety are far below our standards, and I apologize for the distress and inconvenience this caused. We are taking immediate action to address these issues and ensure that our facilities are clean, safe, and welcoming for all our guests.

8/10 – Goed

Annette

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Great overall for our first time, and I plan for us to come back! Housekeeping service was poor, though (didn’t knock on our door, but at least the front desk sent up blankets when I had to call and ask). We had to take out trash cans out in the halls, were emptied with no liners, had to get them… other than that, enjoyed the hotel, a separate water park!
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 – Uitstekend

Danilo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The water park was fun and overall hotel was good.
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments. We can't wait to welcome you back soon!

4/10 – Matig

Gabrielle

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Please clean your bed sheets better and the room was dirty and dusty. Found blood spots around the corners of the bed.
3 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Dear Guest,Thank you for sharing your feedback. I am deeply sorry to hear about the unacceptable condition of your room, particularly the cleanliness of the bed sheets and the presence of dust and blood spots.This falls far short of our standards, and I understand how distressing this must have been for you. Please accept my sincerest apologies for the discomfort and inconvenience you experienced. We are addressing these issues immediately with our housekeeping team to ensure such oversights do not occur in the future.Your feedback is crucial in helping us improve, and I hope you might consider giving us another chance to provide you with a better experience.

2/10 – Ontzettend slecht

Myong, flushing

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Showboat Resort for Memorial Day Weekend for two nights (Sat Sunday 2024). I will talk about few good things before I talk about serious problem for this resort. There are many different kind of arcades and much fun to spend a day. Water park entrance in side the resort and convinence. Park was clean and secured. Now talk about serious issue here. Park was small and crowded for holidays, They dont even provided towels and charged $79 daily pass. after we played 3hrs. we check-in the Showboat Resort. We were shocked when we enter the room. We missed the OCEAN RESORT. We terribly made a big mistake to spent over $500 for two nights @ SHOWBOAT RESORT. Room was not cleaned and outdated. the room smells like old carpet. There are no power outlets in the room. we charged our phone, laptop in the bathroom. No Customer Service!! No one answered front desk or house keeping. This was the worst resort experience I have ever had in my life. PLZ DO NOT STAY @ SHOWBOAT RESORT. This place is so broken.
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for your feedback. I’m very sorry to hear about your disappointing experience. The issues you faced with the room cleanliness, lack of customer service, and overcrowding are unacceptable. We are addressing these problems immediately. I apologize for the inconvenience and frustration you experienced and hope you’ll consider giving us another chance in the future.

2/10 – Ontzettend slecht

Ceily

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrible
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

2/10 – Ontzettend slecht

Ewa

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible property, horrible experience, hotel smells like weed
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
I was deeply troubled to learn about the challenges you encountered during your recent stay at our esteemed hotel. On behalf of our entire team, I extend my sincerest apologies for the disappointment and inconvenience you experienced. Your satisfaction is paramount to us, and it is disheartening to hear that we fell short of meeting your expectations.

6/10 – Redelijk

Lissette

Reisde met familie
Overall is was an ok experience. Their pool was not open which was unfortunate.
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

6/10 – Redelijk

Kareema

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Team op 28 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!

4/10 – Matig

AMANDA

Reisde met familie en kleine kinderen
The people working there are low class and rude
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.

2/10 – Ontzettend slecht

Lena

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.

6/10 – Redelijk

Victor, Hackensack

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Our room smell like a dirty ashtray, wall paper peeling off the wall. Outlets in the room wasn’t working. Soap and room amenities needs improvement. No water bottle for the guess. For 560 dollars a night this was the most poorest room I seen in my entire traveling experience. I travel half of South America and North America and that is the ugliest room we been in. Zero stars for the room
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for your feedback. We are truly sorry for the issues you experienced with the room's smell, condition, and amenities. Your concerns are being addressed immediately. We regret that we did not meet your expectations and appreciate your input, which helps us improve.

2/10 – Ontzettend slecht

daishanik

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Missing baseboards ,exposed nails , peeled wallpaper ,filthy rugs with carpet missing in some spots, burns in the sofa other couches nd chairs dirty.called the front desk every day i was down there and never got a answer on the phone
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for your feedback. We deeply apologize for the condition of your room and the lack of response from our front desk. Your experience is not reflective of our standards, and we are taking immediate steps to address these issues. We appreciate your input and are committed to making necessary improvements.

2/10 – Ontzettend slecht

Estevan

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
•It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

2/10 – Ontzettend slecht

karly

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 28 mei 2024
I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.

2/10 – Ontzettend slecht

Rochelle

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 28 mei 2024
I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.

6/10 – Redelijk

Shannon

Reisde met partner
Negatief: Netheid, voorzieningen
I requested a handicap assisble room and was placed at the end of the 21 st floor. The hike from parking garage to actual hotel was quite a distance with no luggage rack on close proximity. The elevator in parking garage were smelly and carpet dirty. The mattress on the king bed was hanging off end of bed.
3 nachten verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for your feedback. We apologize for not meeting your request for a handicap accessible room and for the issues you experienced with the parking garage, elevator cleanliness, and mattress. Your concerns are important to us, and we are addressing them immediately. We appreciate your input and hope to provide a better experience in the future.

4/10 – Matig

Carlos

Reisde met partner
Negatief: Netheid
No proper bedding covers provided. Rugs in room were badly stained. Despite complaints noisy neighbors were not taken care of
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for your feedback. We apologize for the lack of proper bedding covers, stained rugs, and the noise disturbance. Your concerns are important to us, and we are addressing these issues immediately. We hope you give us another chance to provide a better experience.

4/10 – Matig

Aliya

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
It was fine for 1-2 nights but wouldn’t stay for longer. Our hotel room neighbors were playing music and talking loudly until 5am both nights. Multiple towels and one of our pillowcases were dirty upon arrival. Bed was comfortable and staff was nice though.
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for your feedback. We apologize for the noise disturbance and the cleanliness issues you experienced. We're glad to hear you found the bed comfortable and our staff friendly. Your concerns are being addressed to improve future stays. We look forward you to welcome back again!.

2/10 – Ontzettend slecht

Deivi

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
I don’t feel comfortable at all. Around 2 Am someone was trying to open my door. People in the hallways make a lot of noise late night. Is not the best place to relax.
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for your feedback. We deeply apologize for the disturbance and the discomfort you experienced. Your safety and comfort are our top priorities, and we are addressing these issues immediately. We regret that your stay was not relaxing and appreciate your input to help us improve.

8/10 – Goed

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had tickets to a concert at the hard Rock and this was the closest place for me to say that was affordable. I had an ocean view which was great. My room was spotless and immaculately clean. All the staff that we encountered was very helpful and pleasant. My only issue was having to carry everything to our room. The valet wasn't very helpful in that regard. While the room was basically quiet , we could here kids yelling and running .around in the hallway. Luckily ,didn't last very long
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

4/10 – Matig

Jennifer

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.

6/10 – Redelijk

Virginia

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
Surrounding area is run down
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

2/10 – Ontzettend slecht

hoyoun

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It’s nice that it’s pet friendly but front desk people were not so friendly
1 nacht verbleven in mei 2024
Reactie van Reservation Team op 26 mei 2024
Dear Hoyoun,We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.

2/10 – Ontzettend slecht

Lauren

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

2/10 – Ontzettend slecht

Jennifer victoria

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schrecklich nie wieder!!!!
1 nacht verbleven in mei 2024
Reactie van Reservation Team op 26 mei 2024
Dear Jennifer,We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.

4/10 – Matig

Daleaha

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your rating. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Brian, belford

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location to casinos
1 nacht verbleven in mei 2024
Reactie van Reservation Team op 26 mei 2024
Dear Brian,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 – Uitstekend

Abigail

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Service Team op 27 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments. We can't wait to welcome you back soon!

4/10 – Matig

Nikko

2 nachten verbleven in mei 2024
Reactie van Reservation Team op 26 mei 2024
Dear Nikko,We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.

2/10 – Ontzettend slecht

Yesenia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Guest Service Team op 24 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 – Ontzettend slecht

Getsy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 24 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

10/10 – Uitstekend

Aly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Guest Service Team op 24 mei 2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

4/10 – Matig

Shakeenia

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Team op 24 mei 2024
I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.

6/10 – Redelijk

Ryan

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel has been remodeled and the rooms were way better than I expected. They were actually great for the price. Biggest issue was parking. They have some unknown website to do it through and it is very unclear. There is no app for it and no way to log in to extend your time. All three of our cars got parking tickets despite paying for parking. That is the one downside. Parking for guest is also more than any hotel in the area.
1 nacht verbleven in mei 2024
Reactie van Reservation Team op 22 mei 2024
Dear Ryan,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments.I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience Atlantic City!

8/10 – Goed

Jaiqueline

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/a
2 nachten verbleven in mei 2024
Reactie van Reservation Team op 22 mei 2024
Dear Jaiqueline,Thank you for staying with us at Showboat Resort Atlantic City.We can't wait to welcome you back soon!

6/10 – Redelijk

Daniel

Zakenreiziger, Reisde met familie
Positief: Personeel en service
King suite was nice
2 nachten verbleven in mei 2024
Reactie van Reservation Team op 22 mei 2024
Dear Daniel,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!

6/10 – Redelijk

Chels

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Reservation Team op 23 mei 2024
Dear Chels,We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.

8/10 – Goed

Evelyn

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024
Reactie van Reservation Team op 22 mei 2024
Dear Evelyn,Thank you for staying with us at Showboat Resort Atlantic City,We can't wait to welcome you back soon!