Upon our arrival, the receptionist warmly greeted us with a smile. However, the presence of two men and a lady engaged in a heated argument and smoking in the common area made us feel uneasy, especially as non-smokers. The lingering smell of smoke was quite unpleasant.
To our surprise, upon returning to our room after a day out, we discovered that no housekeeping had been carried out during our entire stay. Despite being there for three nights, we did not receive fresh towels, the bed linens were unchanged, and the bin remained untouched for three days. This lack of cleanliness is unacceptable for a hotel that prides itself on being three stars.
The hotel boasts of coffee and tea facilities in both the common area and rooms, yet we found none during our stay. This oversight is unacceptable.
If we return to Athens, we will not be choosing to stay at this hotel again.
