Dear T, Thank you for your positive feedback, we are glad to see you have enjoyed your stay and we are looking forward to welcoming you!

Dear Ms. Catharina,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Beste meneer/mevrouw, Bedankt voor het schrijven van zo'n geweldige review over uw verblijf bij NH Collection Grand Hotel Krasnapolsky! Wij zijn erg blij om zulke positieve feedback te krijgen. Het is zeker duidelijk dat u heeft genoten van uw verblijf in Amsterdam en we zijn dankbaar dat we deel hebben uitgemaakt van deze ervaring. Uw hoge waardering is een van de grootste complimenten die we kunnen ontvangen. Het team en ik zijn blij om te zien dat u genoten heeft van de kamers en het hotel en dat we in staat waren om uw verwachtingen wat betreft de service te overtreffen. Verder waarderen we uw vriendelijke woorden over de locatie van het hotel. Uw complimenten worden gedeeld met het hele team. Namens het hele team verwelkomen wij u graag binnenkort weer! Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Beste Jordi, Allereerst wil ik u bedanken voor het beoordelen van NH Collection Grand Hotel Krasnapolsky op deze website. We zijn blij dat we u een ervaring hebben kunnen geven die bij zo'n hoge waardering past. Dit is een compliment voor alle inspanningen die ons team levert voor een buitengewone ervaring! We zouden het een eer zijn u binnenkort weer te mogen verwelkomen. Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Dear Ms. Katy, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr./Ms. Sylvia, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear guest, I would like to thank you for rating NH Collection Grand Hotel Krasnapolsky on this website. How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes an extraordinary experience. We would be honored to welcome you back again in the near future! With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr. Randy, Thank you for taking the time to share your experience at NH Collection Grand Hotel Krasnapolsky! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future! Kind regards, Arne Heuwekemeijer – Hotel Director

Beste gast, Hartelijk dan voor het delen van uw vriendelijke woorden over het verblijf bij NH Collection Grand Hotel Krasnapolsky. Aan uw review kunnen wij opmaken dat u heeft genoten van uw verblijf. Ondanks de pandemie hebben wij u toch een optimaal ‘vakantie in eigen land’ gevoel kunnen bieden. Daarom zijn wij vereerd zo’n mooi compliment te ontvangen. Uw woorden worden met ons hele team gedeeld. We hopen u daarom snel weer te mogen verwelkomen bij NH Collection Grand Hotel Krasnapolsky. Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Beste gast, Hartelijk dank dat u de tijd heeft genomen om uw verblijf bij NH Collection Grand Hotel Krasnapolsky te beoordelen op deze website. Uw vriendelijke woorden zijn een waar compliment voor ons hotel en het team. We zijn erg gefocust op onze service en proberen er alles aan te doen om de verwachtingen van onze gasten te overtreffen. Uw vriendelijke woorden worden zeer gewaardeerd en zal worden gedeeld binnen ons team. We hopen u in de nabije toekomst weer te verwelkomen bij NH collection Grand Hotel Krasnapolsky. Met vriendelijke groet,

Dear beloved anonymous guest, Firstly we would like to thank you for rating your stay on this website. We are pleased to see that you have enjoyed your stay at NH collection Grand Hotel Krasnapolsky as well as it can be. We hope to welcome you again in the near future. Kind Regards,

Beste mevrouw Louise, Allereerst bedankt voor uw geweldige review! Het was een genoegen om te lezen hoeveel u heeft genoten van de gastvrijheid en sfeervolle ambiance dat NH Collection Grand Hotel Krasnapolsky te bieden heeft. We zijn verheugd om te lezen dat we u de buitengewone ervaring hebben kunnen bieden waar we naar streven! Het zou een eer zijn u binnenkort weer te mogen verwelkomen. Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Dear Mr./Ms. First of all, thank you for sharing your experience of your stay at NH collection Grand Hotel Krasnapolsky. We are delighted to see that you have rated your stay with us as a 5 out of 5. We will share your rate with the entire team. Thank you and we hope to welcome you again in the near future. Kind Regards,

Beste mevrouw Sylvie, Allereerst bedankt voor uw geweldige review! Het was een genoegen om te lezen hoeveel u heeft genoten van NH Collection Grand Hotel Krasnapolsky. We zijn verheugd om te lezen dat we u de buitengewone ervaring hebben kunnen bieden waar we naar streven! Het zou een eer zijn u binnenkort weer te mogen verwelkomen. Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Dear Mr. Wim, Thank you for taking the time to share your experience with NH Collection Grand Hotel Krasnapolsky on this website. We realise that our score is lower than we aimed to receive! Would it be possible for you to reach out to us, so we can address what went wrong and make the necessary improvements in order to prevent this from happening again? Thank you for your review and we truly hope to welcome you back in the future. With kind regards, Arne Heuwekemeijer – Hotel Director

Beste Dennis, Wat een fijne review om te lezen! Hartelijk dank dat u de tijd heeft genomen om een review te schrijven over uw verblijf in het NH Collection Grand Hotel Krasnapolsky. We zijn dankbaar voor uw vriendelijke woorden over het personeel en het ontbijt. Dit is zeker een compliment voor ons hotel en ik deel graag uw complimenten met het team. Het zou een eer zijn om u in de toekomst weer te mogen verwelkomen. Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Dear Sir/Madam, On behalf of the entire team, I would like to sincerely thank you for your rating of a 10 out of 10! Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Beste heer, mevrouw, Bedankt dat u de tijd heeft genomen om uw ervaring met NH Collection Grand Hotel Krasnapolsky te delen! Het spijt me te moeten lezen dat uw ervaring met onze kamers niet aan de verwachtingen voldeed. Ik wil u mijn oprechte excuses aanbieden, want we streven er altijd naar om onze gasten een buitengewone ervaring te bieden. Ik zou u willen vragen om contact met ons op te nemen, zodat we de door u genoemde problemen kunnen oplossen en kunnen voorkomen dat ze zich opnieuw voordoen. Verder wil ik u bedanken voor uw vriendelijke woorden over het hotel en het ontbijt. Het team en ik hopen echt dat u in de toekomst naar het hotel zult terugkeren, zodat we u de ervaring kunnen bieden die we onze gasten willen laten beleven! Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Beste heer, mevrouw, Allereest willen wij u bedanken dat u ons hierover op de hoogte heeft gebracht, de feedback van onze gasten is uiterst cruciaal voor ons en wij waarderen het enorm dat u de tijd en moeite heeft genomen om ons te vertellen wat wij anders hadden kunnen doen. Het spijt ons ten zeerste te moeten horen dat NH Collection Grand Hotel Krasnapolsky hierdoor op u een negatieve indruk heeft achtergelaten.Vervelend dat u hogere verwachtingen had van uw verblijf. Onze welgemeende excuses voor het ontstane ongemak. Graag willen wij u overtuigen dat wij kwaliteit en gastvrijheid hoog in het vaandel hebben staan en willen u graag terug zien bij NH Collection Grand Hotel Krasnapolsky. Wij hopen dat u ondanks uw bevindingen toch een aangenaam verblijf heeft gehad in Amsterdam. Daarnaast willen we je bedanken voor je vriendelijke woorden over de service van ons personeel. We zullen uw review met het team delen, want dat is een grote beloning voor hun voortdurende inspanningen. Omdat wij de tevredenheid van onze gasten hoog in het vaandel hebben staan, hopen wij u ondanks bovengenoemde punten toch nog eens te mogen verwelkomen in ons hotel. Met vriendelijke groet, Arne Heuwekemeijer – Hotel Director

Geachte gast. Onze excuses dat de afspraken de niet werden na gekomen. Helaas hebben wij een vaste prijs in onze parking garage. Er zijn inderdaad meerdere manieren om te parkeren in Amsterdam. Mochten wij nog iets voor u betekenen. Neemt u gerust contact met ons op. Met vriendelijke groet,

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. I’m happy to see that we scored well on sleep quality and location and you enjoyed our location Thank you for your advice about the Tailor bar I'll be sure to communicate this with the different departments and also that you enjoyed your stay. We are looking forward to welcome you back in NH Collection Grand Hotel Krasnapolsky With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mrs. Rose. Thank you so much for your review. We are glad to hear that you enjoyed the breakfast and service in the Wintergarden. We wish you a very good day. Kind regards,

Dear Sir/Madam, We would like to thank you very much for sharing your experience here on this website. I am happy to read that you enjoyed your stay, the breakfast and our service so much that we have been able to provide you with an extraordinary stay in Amsterdam! Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr. Paul,Thank you for sharing your experience about … on this platform. We are delighted to read that our ideal location made your stay in Amsterdam so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear Mr./Ms. Dawn,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding Bar the Tailor serious and we are looking for a way to prevent this in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. I have also shared your feedback regarding the coffee at breakfast and we hope you are willing to reach out to us so we can investigate the situation. Despite not being able to change the negative impression this stay has left you, we do hope to be considered for another stay in the future. We will personally look after your reservation and execute any additional arrangements for your stay.With kind regards,

Dear Mr. Vahid,Thank you for taking the time leaving the review regarding your last stay at the hotel. I regret to read that you had a negative experience with the technical issues and the service did not meet your expectations. I would like to offer you my sincerest apologies as we always aim to present our guests with an Indigenous Experience. Furthermore, I am happy to read that the rest of your experience had gone well.The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! Kind regards,

Dear Ms. Karen,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about our hotel. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

Dear Mr./Ms. Gina,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the hotel. Furthermore, I would like to thank you for your kind words about the staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Giuseppe,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Nirjhar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. dorinda,First and foremost, thank you for your wonderful review. The team and I are delighted to read that you were happy with your stay, and Janekke was able to show you the extraordinary service we strive to give our guests. I have shared your compliments with the team, and especially with her.Furthermore, I would like to thank you for the high rating, and for the recommendation.I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,

Dear Yaida Vanessa, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr. Emre,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Benjamin,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Sultan,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,Lana de Wit - Guest Relations Manager

Dear Mr. Imran,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Christian, Thank you very much for leaving such a positive review on this website. What a wonderful compliment for our valued team! The team and I feel very proud by your kind words. We are also happy to read that you have enjoyed our centralized location and you were able to explore Amsterdam and all it offers.We are all looking forward to welcome you in the hotel again!With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Maximiliano,Thank you for your valuable feedback. We regret to hear about the unfortunate incident with your wife’s purse. We take security seriously that is why we contacted the police at the time. Unfortunately, we were not able to reach you and we did leave a card in your room for further assistance with filing it to the police. We do appreciate your acknowledgment of our location and amenities. Please accept our sincere apology and we are committed to enhancing security measures to ensure a safer environment for our guests. We hope you consider giving us another chance to welcome you back in the future and we will prepare your stay with an extraordinary experience. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

Dear Mr. Anthony,We are truly sorry for the inconveniences you faced during your stay. The delayed check-in and the temperature matter do not meet our standards, and we sincerely apologize for falling short. We do appreciate your positive note on our robes and towels quality. Rest assured, your feedback is taken seriously, and we are actively working to address the mentioned issues with the related departments. We would be grateful for another chance to provide you with the experience you deserve and a much more convenient stay with us. Please contact us for any possible future stay.Kind regards,Lana de Wit – Guest Relations Manager

Dear Georgina, Thank you for sharing your thoughts on your recent stay. We are delighted to hear you found our location convenient and appreciated the beauty of our lobby. We are deeply sorry to learn that the furniture in your room did not meet your expectation. We are actively addressing these concerns to enhance our guests’ experience. We apologize for any confusion regarding the elevator and we appreciate your note about the room assignment. We are on the other hand, pleased that you enjoyed the comfortable bed and the spacious room. Your feedback is essential to us, and we are committed to making necessary improvements. We hope you give us another chance and inform us of your next visit so that we can arrange your experience with a much more convenient preparation. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

Dear Mr. Khalid,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Hifa,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am happy to read that you were pleased by the hospitality of our team. Furthermore, I would like to thank you for your kind words about the cleanliness of our hotel. I will certainly share your compliments with our team.Your feedback is valuable and we would be pleased to welcome you again and to share with you the actions taken to improve our hotels security!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Adel,Thank you for sharing your experience with us via this website. I regret to see that we have not fully met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. Please accept my sincere apologies for the inconvenience you have experienced with the A/C and the service from our team members. I certainly will share this with the right department to investigate.We do hope that you will give us a second chance to show you the improvements made and to have you experience the 5 star quality we always aim to give! We hope to welcome you back again in the future.With kind regards,Lana de Wit - Guest Relations Manager

Dear Mr. John,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director