6/10 – Redelijk
Frans
18 jul 2023
Positief: Netheid, personeel en service
Nice location but not a 5 star hotel.
Fantastic view from the location which is very isolated. You need a car which you can park on the private parking. You will be picked up with a small electric car. Room is not worth 5 star qualification. Restaurant area, which was recently renewed, is beautiful and a big plus. Great breakfast and diner options at the hotel. Service in the restaurant was friendly and professional. Swimming pool also ok. Hospitality and service is nice, although the start, one week before we arrived (!) was far from showing respect for your clientele. They asked us upfront paying otherwise they were canceling the reservation + charging the full fee of the rooms for not showing up (we made a guaranteed booking through hotels.com). I made several calls with hotels.com to please the owner of the hotel…. Please remember that clients are free to choose! It was like entering a prison due to this experience ‘on distance’! Never had this experience, as frequent traveler, before.
Frans
4 nachten verbleven in juli 2023
