Réservation d'hôtels à Alton

« The carpeting in the room was sticky, the bathroom door was very loud every time we tried to close it, and the WiFi was an ordeal to sign in to. Would definitely not stay here again. »

« the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple »

« I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

« The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP...

« I am leaving a one star review because this property charges a nightly amenities fee that is a separate charge from the room rate. According to the staff on site, this amenities fee is for breakfast, the gym, etc. (we did not use any of these services) Expedia advertises the breakfast as free. When I complained to Holiday Inn, they sent me the number for Expedia. When I called Expedia, they told me there was nothing they could do and after speaking to the hotel staff further it also covers the...

« Un très bon endroit pour reposer et à préparer pour un vol le lendemain ! »

« merci »

« Chambre propre »

« Fine »

« Séjour de 3 nuits sans problème ,le petit déjeuner pourrait être plus copieux »

« Good location »

« Le personnel était très courtois. Très bon service »

« Cuarto Limpio y muy amables el staff, buena hunicacion, buen precio. »

« Le lit est très confortable et c’est propre »

« No vending machines. Room needs uograding. Water was lukewarm in shower and sink. »

« We have stayed on this property on numerous occasions over the years. What we have noticed is a steady decline in the cleanliness of the rooms, amenities offered (no coffee available anymore prior to boarding a shuttle (yes, they do have an area you can purchase coffee but for 200+ per night? Jeez....give us a to go cup and coffee in a urn). The room, hmm.....there was a skid mark in our toilet bowl (it wasn't us) . However, we didn't notice since we checked in at like 12:30AM, were exhausted...

« Great hotel! The food in the hotel restaurant was excellent. The pool and gym area was very peaceful! The hotel rooms were clean, I would recommend leaving more towels in the hotel rooms though. We only received more and had to request more. But, other than that I have no complaints. »

« The staff was excellent from the front desk to the airport shuttle drivers »