Vind je ideale hotel in Alto

'Unfortunately, my stay was disappointing. The room had a very strong cigarette smoke smell even though it was supposed to be a non-smoking room. The odor was so strong that I had to ask the staff to come with air freshener. I do appreciate that they tried to help, but overall the condition of the rooms was not good.'

'Staff breakfast clean'

'Overall the stay was good, but I have some critical points. On the website it says they have laundry facilities. I went to the desk and asked where the room was to do laundry and was told they DON’T have a laundry room, but I was told I could go across the street and do my laundry at a laundromat. The laundry facilities was one of the reasons why I booked this hotel, and I feel it’s not fair to advertise you have laundry facilities when you really don’t. Then there’s an issue with the towels....

'Excellent property to stay'

'The beds were so comfortable and the rooms were very clean. I loved that they had a tribute to all military members with different memorabilia and information from each of the wars. I’m always proud to stay in a place that supports our service members.'

'Very nice location. We would use it again.'

'The place was great, but we discovered hidden fees. At 1pm, we asked if an early check in was available and there is a $25 fee for an early check in. We skipped check in until after 3pm.'

'The room overall was pretty clean except for the toilet. Breakfast was alright, just some scrambled eggs, sausage, and potatoes.'

'It took 3 hours to get me In My room upon returning to hotel . Even though they fixed door liock I was so frustrated at front desk person because I told her at beginning to contact the manager . She waited over a hour before contacting him. And then it was 2 more hours till he fixed it. Total of 3 hours. I do have to say through Expedia I did compensated for my trouble. Thanks'

'Great for the price.'

'Staff was friendly'

'Beautifully kept rooms great staff great amenities only complaint is the hotel was very booked and very busy which isn’t really a complaint. That means they’re doing well.'

'FANTASTIC property'

'We did not have hot water in our shower nor did we have electricity in our bathroom. The front desk person was not any help as I launch our complaint. So we did not get a shower for the day. Hopefully the hotel will give us some kind of refund. But this front desk person kept saying go get your refund from Expedia. We will see'

'Yes'

'breakfast was just so so'

'Clean, well maintained hotel with friendly staff. Convenient to the GRR airport.'

'The hotel has terribly rude staff who overbooked guests and offered no apology.'