Balkon

Beoordelingen van Smy Santa Eulalia Algarve

3 out of 5
Smy Santa Eulalia Algarve
Estrada de Santa Eulalia nº 3, Albufeira

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 18 van 69 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 69 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 69 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 69 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 69 beoordelingen" "

7,6/10

Netheid

6,8/10

Personeel en service

8,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mark

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
This is a good appartment if you want to be close to the strip of Albufeira, but not stay in the busy area. You are in the street next door Santa Eulália. You can find a lot of restaurants in that street. And you are in ten minutes on the strip. The rooms are nice and big. Cleaning is once in a week. Maybe they should raise that to two times a week. If you behave there will be no costs in the deposit you have to make.
14 nachten verbleven in november 2023
Reactie van Smy Santa Eulalia op 11 dec 2023
Dear Mark,Thank you for sharing your thoughts on your recent stay at our apartment. We're pleased to hear that you enjoyed the convenient location, close to the strip of Albufeira but away from the bustling area. It's great that you found the rooms spacious and comfortable.Your feedback regarding the cleaning frequency is duly noted. We understand the importance of a clean and comfortable environment for our guests, and we'll certainly consider your suggestion about increasing the cleaning frequency to two times a week.We appreciate your mention of the deposit, and we're glad to hear that with responsible behavior, there were no additional costs incurred. Creating a positive experience for our guests is our priority.We value your input and hope to have the opportunity to welcome you back in the future.Warm regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Victor

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

8/10 – Goed

Pierre

Positief: Netheid, staat van de accommodatie en faciliteiten
Très bien situé à proximité de la plage et des commodités
6 nachten verbleven in februari 2024
Reactie van Smy Santa Eulalia op 2 mrt 2024
Cher Pierre,Merci d'avoir partagé votre expérience avec nous. Nous sommes ravis de voir que vous avez apprécié notre emplacement privilégié à proximité de la plage et des commodités locales.Chez Smy Santa Eulália, nous nous efforçons constamment de fournir à nos clients une expérience mémorable, et nous sommes heureux que notre situation géographique ait contribué à rendre votre séjour agréable.Nous tenons à vous remercier de votre visite et de vos commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

8/10 – Goed

Raquel

Positief: Netheid, comfort kamer
3 nachten verbleven in februari 2024
Reactie van Smy Santa Eulalia op 2 mrt 2024
Dear Raquel,Thank you for taking the time to share your feedback regarding your recent stay at Smy Santa Eulalia. We're delighted to see that you had a positive experience overall, reflected in your 8 out of 10 score.We appreciate your valuable input and are committed to continuously improving our services. We hope that during your next visit, we can exceed your expectations and earn a perfect score of 10/10.Once again, thank you for choosing Smy Santa Eulalia. We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Paula

Positief: Netheid, comfort kamer
Perfeito
Correu tudo muito bem o apartamento é agradável e limpo apenas o terraço não está nas melhores condições.Tem uma boa localização e a praia perto. Outra coisa excelente é aceitarem animais de estimação e também o parque de estacionamento.
4 nachten verbleven in januari 2024
Reactie van Smy Santa Eulalia op 31 jan 2024
Cara Paula,Agradecemos por partilhar a sua experiência connosco. Ficamos contentes em saber que tudo correu bem durante a sua estadia e que achou o apartamento agradável e limpo. Lamentamos o estado menos favorável do terraço; estamos cientes dessa questão e estamos a trabalhar para melhorar as condições.É ótimo saber que a localização correspondeu às suas expectativas, com a proximidade da praia, e que a aceitação de animais de estimação e o estacionamento foram aspetos positivos para si. Valorizamos muito o feedback dos nossos hóspedes, pois isso ajuda-nos a aprimorar os nossos serviços.Agradecemos por escolher O Smy Santa Eulália e esperamos recebê-la novamente em breve.Atenciosamente,

10/10 – Uitstekend

Joanne

Positief: Netheid, comfort kamer
2 nighter
Great place for our 2 night stay, had everything we needed, nice and clean, check in and out was quick and easy.
2 nachten verbleven in januari 2024
Reactie van Smy Santa Eulalia op 31 jan 2024
Dear Joanne,Thank you for choosing Smy Santa Eulália for your recent stay, and for taking the time to share your positive experience with us! We are delighted to hear that you found our place to be great, with all the amenities you needed and a clean environment.It's wonderful to know that your check-in and check-out experiences were quick and easy. Our team strives to provide a seamless and enjoyable stay for all our guests.If your travels bring you back to Albufeira, we would be thrilled to welcome you again. Thank you for your kind words and for choosing Smy Santa Eulália.Warm regards,

10/10 – Uitstekend

Monique

2 nachten verbleven in december 2023
Reactie van Smy Santa Eulalia op 31 jan 2024
Dear Monique,Thank you for choosing Smy Santa Eulália for your recent stay, and for taking the time to share your positive experience with us! If your travels bring you back to Albufeira, we would be thrilled to welcome you again. Warm regards,

10/10 – Uitstekend

BIROT

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Super Rien à redire Grand appartement tout propre Je recommande !!! Bisous
1 nacht verbleven in december 2023
Reactie van Smy Santa Eulalia op 11 dec 2023
Cher Birot,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience positive avec nous. Nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre très grand appartement avec rooftop, ainsi que les installations du complexe, notamment la piscine, et notre emplacement proche de tous les commerces.C'est une immense satisfaction de lire que notre équipe a contribué à rendre votre séjour agréable. Nous nous efforçons constamment de fournir un service attentionné et chaleureux, et vos aimables paroles sont une source d'encouragement pour toute notre équipe.Merci encore de recommander notre établissement. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Bien à vous,

8/10 – Goed

Amy

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Many restaurants and shops nearby, big beach a 15 minute walk away. The staff at reception are very friendly and helpful.
7 nachten verbleven in september 2023
Reactie van Smy Santa Eulalia op 11 dec 2023
Dear Amy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the proximity of many restaurants and shops, as well as the convenience of a large beach just a 15-minute walk away.Our team at the reception is truly dedicated to ensuring a positive experience for our guests, and we're thrilled that you found them to be very friendly and helpful. Providing excellent service is a top priority for us, and your kind words serve as encouragement for the entire team.Once again, thank you for choosing Smy Santa Eulalia, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

2/10 – Ontzettend slecht

James

5 nachten verbleven in juni 2023

10/10 – Uitstekend

Jonathan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean apartment with good kitchen. Nice staff very helpful
4 nachten verbleven in mei 2023
Reactie van SMY Santa Eulalia Team op 15 mei 2023
Dear JonathanThank you very much for your review and comments.Kind regardsSmy Santa Eulalias Team

6/10 – Redelijk

Jörg

1 nacht verbleven in september 2022
Reactie van SMY Santa Eulalia Team op 15 sep 2022
thank you for your review.with Regards

8/10 – Goed

david

Positief: Netheid, comfort kamer
enjoyed our stay
we enjoyed our stay very much staff friendly , pool area nice plenty of loungers good do with few more parasols as lot familys with young children .
7 nachten verbleven in juni 2022

8/10 – Goed

OLGA

Positief: Netheid, comfort kamer
Confortable
Confortable
2 nachten verbleven in september 2020
Reactie van Guillermo Pena op 30 sep 2020
Prezada Sra Olga: Muito obrigado pelo seu comentário. Lhe informamos que a cada dia procuramos melhorar nossos serviços para receber nossos hóspedes e esperamos recebê-la nas suas próximas férias. Com os melhores cumprimentos, Guillermo pena Front Office

8/10 – Goed

OLGA

2 nachten verbleven in september 2020
Reactie van A Direção Apartamentos Palmeiras Santa Eulalia. op 28 sep 2020
Dear Fam Olga, Thank you for choosing our Apartments. We would like to thank you for sharing your experience with us. We are glad to know that that you have enjoyed your holidays in our company. We will share your comment with our staff in order to keep on providing a better quality service and reach your expectations on your next visit. We hope to welcome you on a next visit at Apartamentos Palmeiras Santa Eulalia. Best Regards,

8/10 – Goed

Maja

Overally it’s okay and I’d recommend it unless you plan to spend lots of time indoors. The cleaning service didn’t do so much of a cleaning in my understanding of “clean” but the staff is very kind and helpful. Nice pool outdoors. Lots of free parking places outdoors and underground as well which is a big plus. Great location and safe neighborhood :)
6 nachten verbleven in september 2020
Reactie van Managment of Apartamentos Palmeiras Santa Eulalia. op 22 sep 2020
Dear Fam Maja, Thank you for choosing our apartments. We thank you for your comment being glad that you have enjoyed the parking spaces inside and outdside as well as the helpfull staff. Regarding the less positive aspects, we will take them into consideration and pass to the department in order to improve and satisfy your expectations in a next visit into Apartamentos Palmeiras Santa Eulália. Please accept our sincere appologies. We hope to welcome you in a next visit in Albufeira. Managment of Apartamentos Palmeiras Santa Eulalia.

10/10 – Uitstekend

Violet W.

Positief: Netheid
Great stay overall
Cheap, everything we needed, nice staff, close to everything, all thoroughly enjoyed it.
4 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, voorzieningen
The apartments are a good size and are in a really convenient location to get to the beach, old town etc. The staff generally were friendly and helpful. However, the apartment we stayed in hadn't been properly cleaned before we arrived and although they advertise free wifi, it is only available in the reception area, likewise they state there is a poolside snack bar but this was closed for our stay. Also, for the week we were there, our towels weren't replaced (we had been told on checking in that they would be every three days) and on the last night there was a group outside singing at about 4am which the staff did nothing to stop even though we were told that they had a strict policy on no noise after 11pm.
7 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Brian

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Il manquait juste un seche cheveux, sinon l'appart est propre, spacieux, au top
4 nachten verbleven in mei 2019

8/10 – Goed

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Apartments are basic but clean and only 10mins from main strip and beach. Swimming pool area was clean and dead on.
3 nachten verbleven in mei 2019

6/10 – Redelijk

Anonymous, United Kingdom

Positief: Netheid, personeel en service
Good location, rooms were large, beds comfortable. Cleaned daily although not always fresh towels provided when dirty towels placed on floor. Fan in room was sufficient but wouldn’t like no air con in warmer weather and only use of fan. We were in room 97a superior room had power cut two days in a row, the electricity tripped would have expected maintenance to find out why tripped instead of just putting switch up. Happened two days I hope they sorted for next guests using our room. If you get a problem in the night like no electric you have to wait till 8am morning reception to sort. No phone in room for reception when I rang hotel reception number I was told they didn’t have rooms like mine so had to walk to reception ( had problem with mobility so this was not helpful)especially as the person on reception was the same person I had spoken to on the telephone! Taxi via hotel €30 to villamoura but taxi back from taxi rank was €20 this was after midnight. I would go to taxi rank to get taxi and not book via reception.
3 nachten verbleven in oktober 2018

8/10 – Goed

Sally

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would come back
Loved the area around the apartment was plenty of cafes/bars and shops within a few feet Beaches were stunning and a short walk also a fun area known as the strip packed with fun bars and great live music The apartment was clean and maid service was fantastic The kitchen in our apartment lacked some esentials such as tin opener drinking glasses no dish soap sponge or towels Pool was clean but needed some attention as the pool bar was ripped out and bar stools in water were sharp The pool side bar was closed also which was disappointing I did ask if it was closed for the season but had been closed for over a year Most of staff were very cheerful but one lady at front desk was not That would not put me off going back though 😁
7 nachten verbleven in september 2018

6/10 – Redelijk

Sue, yorkshire

Positief: Netheid
Negatief: Personeel en service, comfort kamer
good location
wi-fi only available in reception, no change of towels whist there even though these should have been changed once in a week,
7 nachten verbleven in september 2018

2/10 – Ontzettend slecht

Jayne

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rude rude rude
This was the worse hotel we have ever stayed in our lives. They say there's a poolside bar and there wasn't. We had 1 lot of clean towels. Had no clean bedding at all. The staff where the most rude I have ever come across in my life
7 nachten verbleven in september 2018

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasantly surprised
So surprised by this apartment, we weren’t expecting much as we got really cheap deal, apartments are spacious and clean. We will definitely be going back here Only downside was no aircon just fans which I imagine will be uncomfortable during high season
5 nachten verbleven in september 2018

8/10 – Goed

Viviane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voltaria com certeza!
Local atendeu nossas expectativas quanto as acomodações e localização. Só deixou a desejar não ter acesso a internet nos apartamentos, somente na recepção do hotel.
3 nachten verbleven in september 2018

8/10 – Goed

Marco

Pulito, molto spazioso e luminoso. Positiva la zona, appena fuori dal caos di Albufeira che comunque è facilmente raggiungibile (circa 30 minuti a piedi).
3 nachten verbleven in augustus 2018

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Sehr geräumig.
Große Küche, große Terrasse, großer Wohnbereich. Backofen würde die Einrichtung der Küche komplettieren.
7 nachten verbleven in juli 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Saker som inte stämmer mot verkligheten
Lägenheterna helt ok förutom rätt dåliga sängar (slitna). I informationen på hotels.com stämmer inte samt bilderna. Står att det finns restaurang och bar vid poolen men den har nog varit nerlagd över 5år, som det såg utsom. Transfer hade dem inte heller det fick jag boka själv. Annars läget helt ok nära strand och stad
13 nachten verbleven in juli 2018

6/10 – Redelijk

Manuela

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ferien 2018
Die Umgebung ist etwas zu laut und die Hälfte der Haushaltsgeräte fehlen. Die Wäsche war mit Flecken .
3 nachten verbleven in juli 2018

10/10 – Uitstekend

PHILIP

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Apartments are very clean and good location
Very comfortable apartment with balcony and excellent kitchen facilities Nice pool but the water was a bit dirty and the surrounding pool area needed a clean There were a few groups of loud Dutch teenagers who were a little noisy but otherwise it was pretty quiet Hotel is close to a few local restaurants. About 10 mins from the strip Long walk to the old town. Probably about 45 mins. Taxi cost 6 euros Supermarket 50 yards from hotel But if u gave a car there’s a Lidl and Aldi 2 miles away which are much cheaper
3 nachten verbleven in juli 2018

4/10 – Matig

leon, brightn

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Manager
He was rude and communicated terribly aswell as their staff
4 nachten verbleven in juni 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
5 nachten verbleven in juni 2018

10/10 – Uitstekend

Leonardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente opção no Algarve
Excelente opção na região de Algarve. Higiene, localização, atendimento, conforto da acomodação. Único porém ficou por conta do Wi-Fi que só existe na recepção. Não há nos apartamentos.
2 nachten verbleven in juni 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Razoável
No geral o apartamento é bom com Áreas generosas e confortáveis. No 1º dia não foram fazer a limpeza . e atribuiram-me um apartamento com um ninho de gaivotas com 3 filhotes no parapeito da janela do quarto . No inicio achei giro , o pior foi à noite que acordava várias vezes com as gaivotas . Informei o hotel mas nada fizeram .
3 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2018

8/10 – Goed

David, Bournemouth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet retreat within resort
The quality of your stay depends on where your apartment is situated. We had a superior (with terrace) which was to one end of the pool area. Others weren't so well-located. The hotel isn't disturbed by noise (cabaret) from other hotels and the service is fine. The pool area wasn't always maintained, cigarette ends left around by others. But we felt comfortable and happy in simple surroundings. The pool can be shaded in areas thru' the day.
9 nachten verbleven in oktober 2017

6/10 – Redelijk

LINDA, GUILDFORD

Positief: Netheid, personeel en service en comfort kamer
WELL EQUIPPED SPACIOUS APARTMENT
Hard to rate. We were there in October but imagine both resort & apartments would have been crowded & noisy in high season. Set back from road so little traffic noise. Very comfortable spacious accommodation, well equipped. Staff pleasant and helpful. Rooms & building very clean but area around pool wasn't. Poolside shower didn't work and surrounding area was only swept once in 6 days we were there. About 15 mins walk to a lovely beach where there are a few bars/cafes. Near bus stop & bus to old town every half an hour.
6 nachten verbleven in oktober 2017

6/10 – Redelijk

warren, Manchester

Negatief: Netheid
Hotel in St Eludia
It was hard to carry two 20kg suitcases up 36 steps to top floor as there was no lift WiFi poor in room though available in reception Loose bare wires over the door probably door bell missing We had to request a second sun lounger on the balcony as one was missing Taxis available but the bus station way out on opposite side of town
21 nachten verbleven in september 2017

10/10 – Uitstekend

mommy, london

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous stay!
Had a lovely stay here! Clean spacious room. Friendly staff! We will be back with our son next year!!! Thank you xx
7 nachten verbleven in september 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice close to beach and centre of albuferia
Staff were friendly and apartment was cleaned daily. the pool was nice too. we went at a quiet time which was good. short walk to 3 beaches and short taxi ride to old town. also short walking distance to the strip. overall lovely stay with my sister. only negative is that there was no oven and the stove did not work in the apartment but the there was a microwave toaster and kettle!
5 nachten verbleven in september 2017

2/10 – Ontzettend slecht

David, UK

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unfriendly staff and terrible apartment
We booked a Superior apartment at an extra cost but were placed in a standard apartment. When we pointed this out, we were placed in a sub-standard apartment with faulty electrical works. Apparently that was the only Superior apartment left. Expedia were not helpful either. We had to settle for a standard apartment and yet no refund for the extra payment we made. The receptionist was unfriendly and really did not care about our concerns! No wifi in the apartments...only works at the reception. You have to pay 3 euros per day to use the safe in the bedroom.
6 nachten verbleven in september 2017

6/10 – Redelijk

Cesar

Negatief: Netheid, personeel en service en comfort kamer
Falta de responsabilidade
Pedi um secador não havia, portas e cozinha cheias de gordura, restos de comida nos armários chaleira c/ água roupas e toalhas nunca foram mudadas enfim um péssimo serviço e muitas coisas inacabadas.
5 nachten verbleven in september 2017

10/10 – Uitstekend

karen, United Kingdom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Local area
Very well positioned very one helpful they even arrange pick up from airport for you will be staying agy
7 nachten verbleven in september 2017

10/10 – Uitstekend

barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
apartahotel funzionale
apartahotel molto carino e funzionale con lavatrice, abbastanza vicino alla spiaggia, e comunque in centro a santa Eulalia, comodo per il supermercato Intermarche'. piscina piccola ma carina. Unica pecca i bambini devono dormire in un divano letto molto scomodo e improbabile e in caso di vento la tromba d'aria che si crea nelle scale disturba molto durante la notte! anche il wiifi esiste solo nella hall.
2 nachten verbleven in september 2017