6/10 – Redelijk
Nino
18 jul 2025
Positief: Netheid, personeel en service
Not a 5 star level
Pros:
- Good overall value (price vs. volume of food/drinks offered).
- 3 swimming pools.
- Good location - first line hotel right by the sea, has its own beach and pier area, several shops and restaurants nearby, and a bus stop to the city center right by the hotel.
- Most staff at the bar and room service was really welcoming, helpful and friendly.
- Good facilities condition (the hotel is not new, but well maintained).
Cons:
- This is, simply put, not a 5-star hotel in the EU or North American standard (more like a 2-star or 3-star), for numerous reasons.
- Food was really mediocre and disappointing (much more worse than it looks in the photos). There was a lot of food but also a lot of food, sadly, wasted/left on the plates as it was simply noy tasty (even simple things like mashed potatoes or bread). Seafood at the 5-star hotel by the sea simply cannot be given only once per week (Thursday) and "steak" cannot be cooked to the point when knife cannot cut through.
- Reception staff was really disappointing, ehich makes no sense since this is the "face" of the hotel. Really slow check in (it took 20 min), despite the reservation was prepaid fully via the website. Reception stuff was super busy/inexperienced at check in with no time taken to explain any activities, animations, procedures, hotel layout, etc., which resulted in me not being aware of animation availability, spa services and guided tours offered by the hotel.
Nino
6 nachten verbleven in juli 2025