it's was the worst experience. 1st room bathroom toilet didn't work. 2nd rooms more growing out of microwave and couch cushion town apart, 3rd room tv didn't work and 4th room had stained comforter. pool didn't open until noon.
We went for hot tub therapy for my son. We didn't realize that rhe hot tub on site meant in particular rooms. There was a small hibachi in the gazebo where lights didnt engage till fully dark, so there wasn't much light to barbeque by in the evening. Breakfast buffet had limited selection, but was good.
the price point was OK If the bathroom was clean and updated a real toilet seat would have been nice. none of the towels were clean even the ones we requested, the tub was poor, and the shower head was discussing there was animal hair everywhere. the bed frames were broken and more animal hair. the front door meets the frame so we did not know if critters would come in. the microwave needed to be replaced it was old and discussting.
Staff was great and property was nice. The rooms were clean and spacious. The only issue I had was the breakfast option- there really only had cereal and some bagels. No juice or anything
I was disappointed because i was trying to book a room in Augusta Ga and the room have a hot tub. Which both were advertised in the ad is why I booked it. But it was 45 minutes from Augusta and room has no hot tub. I was pretty mad !!
Pool was covered up, and not able to use. Bed spring was broken on one side and very uncomfortable. There was no spa tub in our king bedroom as described when room was booked. Workout room was full of trash and debris and unable to use at all. Breakfast was awful. No milk. No juice. There was a waffle maker, but no batter. Staff was very friendly, room was clean, good hot water.
The room smelled. The toilet was broken. We ran out of tissue. The ice machine was broken and the rep at the front desk had an issue with giving us ice from a cooler. She literally made a horrified face when we asked for more ice. We were not given clean towels and washcloths.