Hotels in de buurt van Grand Outlet Riviera Maya (Cancún)

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'We loved our experience at the Moon Palace. It’s a wonderful place, especially if you’re traveling with young ones. The kids absolutely loved the playroom and arcade lounge. The staff there are so friendly. People are always willing to help (even if you don’t ask). The pools were wonderful and clear. The only downside was we couldn’t swim at the ocean, but that was out of their control. I highly recommend and look forward to returning.'

'A la carte '

'Horrible communication never responded had to stay else werr'

'The room was clean, and housekeeping did a great job keeping it that way throughout our stay! I do have to say that the A/C did not work very well in our specific room. The staff was completely bilingual, which helped a ton and made communication very easy. Breakfast and lunch were buffet-style, and the options were pretty much the same every day. Dinner requires reservations if you want to eat at one of the select restaurants in the evening. One important thing to know: if you stay at Nizuc...

'Don’t waste your money here. The place is falling apart and the food is mediocre. They make sure you feel uncomfortable so you would upgrade, but honestly the upgrade is just a tiny bit better. So you go from terrible to bad, not worth it at all. My daughter got food poisoning from the Mexican buffet. If you must go here, stick to the restaurants that requiere reservations or eat somewhere else. *The only positive thing was the concierge hence the one star.* We left grateful that we had a...

'The only complaint that we had was that the hot water in our room took forever to come on in the sink, shower and hot tub. This should be fixed.'

'El servicio del bartender NESTOR, no me agrado para nada era muy pedante y arrogante'

'We really enjoyed our stay at the Hilton! My husband isn’t the easiest to please but even he had nothing to complain about. The hotel is out of the busy hotel zone, which we really liked. It’s very private and quiet. The staff is really friendly and up to help with whatever issues you might have. The food is great, there’s plenty of choice and it varied. The rooms are nice and clean. There’s 2 pools and we hung out only by the chill pool because the other pool was more for smaller children and...

'Loved the resort! The only negative is they need not to advertise 2 beds in the rooms if they are usually not available. They told us they usually don’t do 2 beds because the rooms are suited for couples.'

'Nice and big luxury all Inclusive resort.'

'Perfect, schoon, goed ontbijt, goede service'

'The welcome at the hotel was very pleasant and gracious, and the check-in process was quick and easy. We were able to start using the facilities immediately after checking in. Upon entering the room, we found it exceptionally clean and well-maintained. The service and staff were very pleasant, friendly, and attentive, The buffet restaurant didn't have many options. The service and attention at Bluewater Grill El Patio Restaurant was excellent. Everything in the pool area looked great; however,...

'Een goed leuk uitziend hotel Er is wel wat te doen sommige dingen betaald . Eten best veel en veel waar je apart kan gaan eten maar weinig variatie. pas op met taxi het is een gesloten gebied dus je komt daar alleen met hun taxi af omdat deze hotel buiten de hotel zone valt die zijn erg prijzig '

'The room is fine. The pool was cold and the food was not good. '

'Heel dichtbij het vliegveld, dus een handige optie als je vlucht laat aankomt en je niet ver meer wilt rijden maar meteen wil gaan slapen. We hadden een lekker ontbijt met verse wafels en chilaquiles.'

'No me gustó la ubicacion, ya que se ve que no es un lugar seguro para hospedarse, está en medio de bodegas y en un patio industrial de difícil acceso a personas que no llevan auto propio. Y que al reservar no te hacen comentarios al respecto de la ubicación. Por lo que no pude hospedarme ahí ya que no me sentí segura, fue un viaje pagado SIN UTILIZAR. Las instalaciones están muy limpias y nuevas. Solo la ubicación no es segura.'