Exterieur

Beoordelingen van Grand Fiesta Americana Coral Beach Cancun - All Inclusive

4.5 out of 5
Grand Fiesta Americana Coral Beach Cancun - All Inclusive
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 2196 van 2949 beoordelingen" "
Gastenscore: 8 - Goed. 449 van 2949 beoordelingen" "
Gastenscore: 6 - Redelijk. 180 van 2949 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 2949 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 2949 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Samantha

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
La vista espectacular!!!
4 nachten verbleven in september 2023
Reactie van Comment from Hotel Management op 30 sep 2023
Estimada Samantha, muchas gracias por tu evaluaciĂłn. Nos encanta leer que disfrutaron de las vistas espectaculares. Esperamos poder recibirles nuevamente en un futuro no tan lejano.

8/10 – Goed

Suzan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful, clean and staff was very attentive! Rooms were very big with lots of extra space. Loved that all rooms have a balcony and ocean view. I just wish there would have been more on-site resort activities and entertainment during the day and evening. Overall, a beautiful, quiet stay!
4 nachten verbleven in mei 2024

8/10 – Goed

Leticia Medina

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The food, service and amenities were excellent.
5 nachten verbleven in april 2024

10/10 – Uitstekend

ROSA ISABEL

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
This property is beautiful and there food selection is excellent. Rooms are clean and the majority of the staff was very nice. There were a couple of unpleasant workers but that did not ruin my stay. Everything else makes up for that.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service .
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Timothy, waco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Martin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can't remember the names for the serves that really enjoy their job, and try to do their best!!! we're impressed with them. This hotel exceeded my expectations!! For sure I would like back again. My kids love this place, they just talked with everyone about cancun ( 4 & 2 years old)
6 nachten verbleven in september 2023

10/10 – Uitstekend

Emilio

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Tamelynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

JULIO CESAR MONTES DE OCA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Servicio extraordinario
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Daljeet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 stars
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Rahul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Barbara

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ABOVE AND BEYOND! BEST SERVICE EVER!!! This property exceeded our expectations! The service poolside, beachside, restaurants, and deli was beyond excellent! The staff seem to anticipate our every need. Our sons ordered room service EVERY NIGHT after midnight to receive high quality food and service even at those hours!!!! And no additional charge (as I anticipated such). The rooms were phenomenal and were serviced twice every single day: one for cleaning (better than any American hotel room service I’ve ever experienced!) and later in the day for turn down service. I cannot say enough how amazing this resort is. And I cannot imagine a single negative review! My party of 8 are anxiously awaiting plans to return VERY SOON! Phenomenal, all-inclusive resort!! We even ventured off resort a few times to shop, walk, or eat and always felt safe. YOU WILL NOT BE DISAPPOINTED! Reserve your room(s) NOW!
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Errick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most friendly service we have ever experienced. Beautiful location.
2 nachten verbleven in mei 2024

8/10 – Goed

rosita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jaime Castellon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property.
4 nachten verbleven in mei 2024

8/10 – Goed

Mauricio Jeitani

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen servicio, opciones de comida variada, personal servicial, pero en cuanto al servicio en la playa para la colocaciĂłn de sombrillas y limpieza en las camastras de la playa, deficiente.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Ibn Abdul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Ibn, Thank you for your rating. We are happy to read you enjoyed your stay with us. We look forward to welcome you again on your next trip to Cancun!

8/10 – Goed

Rohan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Na
3 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Rohan, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 – Uitstekend

Zara

Positief: Personeel en service, staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Zara, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the service also the variety of drinks they offer pools are clean awesome place food is good
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Juan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service, drinks, and pool amenities. We strive to provide a memorable experience for all our guests. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Teo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Teo, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 – Uitstekend

Sevan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very satisfied 😊 we enjoyed our staying for 6 days, the service, food, cleaning, restaurants, entertainments were amazing and very friendly staff members, 5 star's.
5 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Sevan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us and enjoyed everything from our service and food to our entertainment and friendly staff. We look forward to welcoming you back soon for another 5 star experience at #MyCoralBeach!

10/10 – Uitstekend

Fabian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent.
2 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Fabian, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back soon!

6/10 – Redelijk

Haseeb

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Service was very poor - waiter barely attended to you. Fold always arrived very late and super cold.
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Haseeb, Thank you for your feedback. We apologize that we did not meet your expectations. Your comments will help us improve our service, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 – Redelijk

Amber

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
It was a decent stay. Many children and not a lot of activities but overall ok
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Amber, Thank you for your feedback! We're glad to hear you had an overall pleasant stay. We hope to welcome you back soon!

10/10 – Uitstekend

Charles Nathaniel

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is amazing, friendly and helpful. The views from the rooms are spectacular. The food is excellent. I’ve been here twice and loved it both times
5 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Charles, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your stays with us. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff, views, and food to be outstanding. We can't wait to welcome you back for your next visit!

6/10 – Redelijk

Sajid

Negatief: Personeel en service
It was ok
3 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear, Thank you for your rating. We look forward to hosting you again.

8/10 – Goed

Inci

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was overall a great experience. The hotel is a bit old but maintained and cleaned well. All the bathrooms in the restaurants, lobby, pool area was always clean. Some of the restaurants were awesome and some were okay. The service at the one in the pool area which serves seafood was not good. Unfortunately we noticed that the waitresses were very attentive to the customers who gave tips when they first sat down at the table. Tipping in my opinion should happen if the service is nice which happens after the service is finished. Waitresses shouldn’t treat customers differently based on the upfront tipping. That was sad to see. However in the Mexican restaurant and in the Steakhouse we got 5-star service and kindness which was really nice. The buffet restaurant which was open for breakfast/lunch/dinner was pretty warm inside. The condensation from the vents were dripping on the tables and chairs. That restaurant needs a bit of upgrade. The food in every restaurant was really good. We as a family of four with little kids ate any kind of food but never felt any discomfort which speaks to the fact that everything was good quality and fresh. The pool was big and clean. The room service was great. They visited our room multiple times a day to clean, refill the mini fridge, coffee station, snacks and for turndown service.
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Inci, Thank you for sharing your detailed feedback! We're delighted to hear that you had an overall great experience and enjoyed our clean facilities, diverse dining options, and exceptional service in our restaurants. We appreciate your comments regarding the service at the pool area and the buffet restaurant. Your insights are invaluable and will be addressed with our team to ensure we continue to improve. We hope to welcome you and your family back soon for an even better stay.

10/10 – Uitstekend

Abel alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen servicio
7 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Estimado Abel, ÂĄGracias por sus amables palabras! Nos alegra saber que disfrutaron de nuestro servicio. ÂĄEsperamos darles la bienvenida de nuevo en Grand Fiesta Americana Coral Beach CancĂșn en su prĂłximo viaje a CancĂșn!

10/10 – Uitstekend

Meesun, Corinth

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our second year back to the resort. As usual, excellent, friendly staff, savory food, and top-notch service. Made our family trip once again fun, memorable and very pleasant. Thank you!
3 nachten verbleven in mei 2024

8/10 – Goed

Susana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buena y ya en proceso de remodelaciĂłn.
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Estimada Susana, ÂĄGracias por su comentario! AsĂ­ es, estamos emocionados por las renovaciones en curso y no podemos esperar a compartir los resultados. ÂĄLes esperamos pronto en Grand Fiesta Americana Coral Beach CancĂșn!

10/10 – Uitstekend

Esperanza

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the beach very clean, will definitely consider going back
7 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Esperanza, Thank you so much for your kind words! We're thrilled to hear you enjoyed our beach. We look forward to welcoming you back soon!

10/10 – Uitstekend

RALSTON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxurious property
6 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Ralston, Thank you for your rating. We are happy to read you enjoyed our luxurious property. We look forward to welcome you again on your next trip to Cancun!

8/10 – Goed

Sumit

Positief: Netheid, staat van de accommodatie en faciliteiten
The property was nice but some of the facilities are old.
3 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Sumit, Thank you for your feedback. We appreciate you highlighting areas for improvement. We're continuously working on enhancing our facilities to ensure a better experience for all our guests.

10/10 – Uitstekend

Hanwool

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 24 mei 2024
Dear Hanwool, Thank you for your rating. We look forward to welcome you again on your next trip to the Caribbean!

10/10 – Uitstekend

Kiara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good food excellent service a good experience for first time
3 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Kiara, Thank you for your kind words! We're delighted to hear you enjoyed the food and service. We hope to welcome you back for another great experience soon!

10/10 – Uitstekend

Ricardo, Schertz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fiesta Grand was really nice. Our room was very spacious clean and had a great balcony. The Dining options were excellent. Swimming pool was great and the beach was nice. The resort staff (dinning, outdoor activities, bars, house keeping, room service, and others) was very courteous, professional, and very helpful. They all addressed us with a big smile and treated us like we were very special to them and ensured all our needs were met. We had a great time. The only area I feel could use some improvement was the nightly entertainment. With the exception of our last night there, the entertainment was a bit dull. All in all, I loved our stay at the resort and I do plan to return.
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Ricardo, Thank you for your detailed feedback! We're delighted to hear that you enjoyed your room, dining options, and the hospitality of our staff. We appreciate your comments about the nightly entertainment and will work on enhancing this aspect. We look forward to welcoming you back to Grand Fiesta Americana Coral Beach Cancun!

10/10 – Uitstekend

Jose

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really loved how everything was at my reach for my family. Easy access to the beach from the pool area and really enjoyed the food and service from all of the workers. This was a very friendly hotel for families and loved the kids club and sports lounge.
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Jose, Thank you for your kind words! We're delighted to hear that you and your family enjoyed the convenient beach access, our culinary offer, and friendly service. It's great to know the kids club and sports lounge were a hit. We hope to welcome you back soon!

10/10 – Uitstekend

Navjot

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything’s so well and good
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Navjot, Thank you for your rating. We are happy to read you enjoyed your recent stay with us. We look forward to welcome you again on your next trip to the Caribbean!

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
7 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Luis, Thank you for your rating. We're thrilled to read you found your recent stay to be excellent. We look forward to welcome you again on your next trip to Cancun!

4/10 – Matig

Weiwen

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lot of amenities listed on the website were no longer available. The building looked old and outdated. Part of the building had no AC (out of service). Restaurants were short staffed so wait time for food was long. Terrible experience.
5 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Weiwen, Thank you for your feedback. We're sorry we didn't meet your expectations during your stay. We understand your concerns about the amenities, building condition, and restaurant wait times. We will address these issues with the correspondent departments to improve our guests' experience. We appreciate your comments and hope you'll consider giving us another chance in the future.

8/10 – Goed

Reggie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good food, nice beach. Best property we have stayed at in Cancun.
3 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Reggie, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our culinary offer and the beach during your stay. We look forward to hosting you again on your next trip to Cancun!

10/10 – Uitstekend

Sean, Katy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Yi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay
5 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Yi, Thank you for your rating. We are happy to read you enjoyed your most recent stay with us. We look forward to welcome you again in a not so far future!

8/10 – Goed

Huynh Hoa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed the vibe of this resort. They nightly musical entertainment in the lobby bar was very nice. People walking through the lobby or sat at the lobby bar were able to enjoy the music.
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Huynh, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the night entertainment in our lobby bar. We strive to create a welcoming atmosphere for all our guests to relax and unwind. We hope to welcome you back again soon!

8/10 – Goed

Lazaro

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall a beautiful place they just need to improve the food variety and quality of the “no reservations needed” restaurants. 8/10 ⭐
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Lazaro, Thank you for your feedback! We appreciate your comments and will definitely take them into consideration to enhance our dining experience. We look forward to hosting you again.

10/10 – Uitstekend

Alberto Orlando Carrera

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍👍👍
4 nachten verbleven in mei 2024
Reactie van Comment from Hotel Management op 21 mei 2024
Estimado Alberto,ÂĄMuchas gracias por su evaluaciĂłn, esperamos poder recibirles nuevamente en esta su casa, Grand Fiesta Americana Coral Beach CancĂșn All Inclusive Spa Resort en su prĂłximo viaje al Caribe!

10/10 – Uitstekend

Farhad

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We stayed for 4 days with family. It was an amazing experience, beautiful beach, wonderful service. Food was not all that, but everything else was great. I highly recommend it.
Reactie van Comment from Hotel Management op 21 mei 2024
Dear Farhad, Thank you for choosing our resort for your family getaway! We're thrilled to hear that you enjoyed our beautiful beach and received wonderful service throughout your stay. We appreciate your feedback. We hope to welcome you back soon!