Hôtel près de Salt and Pepper Shaker Museum (Gatlinburg)

« Yes! Excellent! »

« Check-in was quick and the service was excellent. »

« Probably my best stay in a hotel in the Smokies! The customer service was outstanding, the room was clean and cozy with the roaring creek off the balcony with 2 nice rocking chairs. The property is well maintained. The REAL breakfast at the Heirloom House was included each day and a real sit down, order from the menu, upscaled restaurant. They serve dinner and drinks as well. Excellent customer service there too. If you need anything like ice or water or towels, it's only a text message away and...

« Great customer service. I checked in late and they were in contact with me about where my key was and how to get it. My key was locked and I was given the combo. Combo worked and got into my room even when checking in late and no one was at the front office. Great help and very friendly »

« Excellent customer service, I recommend it 100%. »

« We had an amazing experience at this hotel and will definitely be back. The room was gorgeous, cozy, and surprisingly spacious, with excellent temperature control that made cold nights incredibly comfortable. It was wonderfully quiet, and the espresso machine in the room was a standout touch. Check-in was completely no-fuss and seamless. Breakfast included fresh baked goods, which felt thoughtful and indulgent. The hotel sits on a hilltop by a creek with beautiful views of the Smoky...

« Nous avons passé 2 nuits dans cet hôtel. Il est assez proche du Parkway et nous y sommes allés à pieds. La chambre est très grande et donne sur la rivière. C’est calme et les lits sont confortables. Les parties communes mériteraient une rénovation. Le petit déjeuner est bien »

« Jacuzzi hors d usage, dommage, mais cela peut arriver »

« Great smoky un peu de fraicheur au couer de l'été. »

« Front desk staff was very welcoming and friendly. »

« Room was very nice and comfortable the bed slept so good »

« I had a fantastic experience at this hotel. The staff were welcoming, the room was spotless and comfortable, and the amenities were well‑maintained. Breakfast was fresh and far better than expected. Every interaction felt genuine, and I left feeling relaxed and well cared for. I’d gladly stay again. »

« Nice and clean . Highly recommend »

« This hotel was amazing. A must stay!! You will not be disappointed. I will definitely be back. »

« The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience. »

« Clean room, close to town, friendly staff »

« Très bon hôtel avec toutes les chambres avec la vue sur la rivière. Hôtel calme avec le personnel très disponible et accueillant. Dommage que la salle du petit déjeuner soit toute petite avec l'obligation de manger dans le hall. »

« We had the Best stay! The king room with balcony overlooking the creek is highly recommended. From check-in to check-out… staff was great! The fire pits were phenomenal and the hotel is walkable and close to strip. Must stay! »

« Beautiful place and perfect location »

« Wonderful »