Hôtel Résidence Zama Village, Tulum

"Great location and great staff ! Ideal get away for families !"

"À lot of noise in the hôtel and clientèle not very classy. For a secrets hôtel i was really disapointed by the standards."

"Casa Wahh made for a perfect stay in Tulum. It is located in a gated community and feels very secure. It is also located near supermarkets and minimarkets, bike rentals, cafes and awesome restaurants. The way to the building is beautiful, especially at night. The unit itself was perfect for my daughter and I. It was very clean, well equipped and the private pool was fantastic and well maintained. The rooms are spacious, the beds as well. The AC works perfectly and is very efficient. The exterior bath and shower were a definite plus for us. Only a few things are to be known, they did not affect our stay negatively, except for the last (flying ants): - there is no regular condo maintenance unless you pay an extra fee (it is written and made quite clear in the instructions, but it seems in some comments that some travelers are unaware that this is NOT a hotel); - you might cross paths with small scorpions (centruroides species, inoffensive but maybe scary for some), spiders (water spiders around or in the pool, small ones from the tarentula species in the condo) and of course lizards; - there seems to be a problem with flying ants appearing whenever it will rain or it rains (the room by the pool and the adjacent bathroom became invaded, bringing in other crawlers like spiders... a huge one came in the bathroom from under the door leading outside, I believe...). Still, overall, Casa Wahh exceeded our expectations for our first non all-inclusive stay in Mexico."

"Incrr"

"Très bel hôtel avec services de qualité (petit dej à la carte, parking, piscine et salle de sport rooftop). Décoration magnifique, tout le personnel était très sympa et serviable. Seul bémol sur la taille du lit pour un hôtel de ce standing."

"Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable "

"Nous avons adoré notre séjour au Kimpton Aluna . Tout était parfait , le personnel adorable , la localisation , la décoration de l’hôtel ."

"Personnel tres accueillant et plein se ressources pourvous guider dans votre séjour a Tulum"

"If you need anything Ask Damian 💜"