Hôtel près de Parc New Hall Valley Country Park (Birmingham)

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« This hotel was totally outstanding The renovation downstairs is stunning. The rooms still need to be done. The food and staff are 10/10 I can honestly say I have never enjoyed a stay as much. »

« Bathroom shower not quite suitable for children »

« Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night. »

« Oui, la chambre était impeccable. »

« Nice hotel, with very pleasant staff. I had dinner in the evening and it was. good, simple and well prepared The hotel is showing abit of wear and tear. However, late November in the country side, when it is dark and wet, is never a good time to be at ones best. Good stay and good value for money. »

« Emplacement proche du centre avec arrêt de bus hyper proche. Chambre impeccable et personnel très sympathique. »

« Nous avons eu la possibilité d’arriver plus tôt pour poser nos bagages ce que nous avons apprécié ! Tout c’est très bien déroulé avant que décidons d’aller dîner. Quelle déception! À notre arrivée dans le salon, on nous a rétorqué sèchement d’aller nous assoir et qu’ils allaient venir ! Nous avons attendu près d’une heure, personne ne nous calculez, trop préoccupés à servir et discuter avec les habitués ! Nous avons dû insister en nous présentant à nouveau au bar! Près 30 min après, nous avons...

« Na »

« The owner was unaware of our booking as it hadn't gone through to them but problem was solved quickly. »

« First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...