Hôtel près de Centre commercial Sutton Coldfield (Birmingham)

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« Brilliant facilities »

« The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query. »

« Clean room, helpful staff, perfect for one night »

« Good service from staff and clean room »

« Superb building, good service and good food »

« only one day, service fast but the room was not clean enought for me »

« Nous avons beaucoup aimé notre séjour. Les employés étaient avenants et souriants et la chambre était parfaite. »

« Great definitely will re book again! »

« Reasonable hotel but limited choice at breakfast buffet »

« I was extremely pleased with the apartment that I stayed in, it was quiet, spacious and comfortable. It had everything I needed fo my short stay. As they are set up for self catering, you do not get the option for breakfast however, there is a joining store where you can items to make your own breakfast/lunch/meals! The staff here were very friendly and helpful, even offering recommendations for places to eat in the city centre. I’m always slightly nervous of accommodations that take security...

« Clean, food,bar,lobby and service was perfect. Excellent location in the middle of the city center. Everything was perfect. Staff was very useful and help you with everything you want inside and outside of the hotel. Good price. »

« Vraiment magnifique hôtel, très bien situé. Nous avions le déjeuner inclus, il y avait beaucoup d’options au menu. Super séjour en famille.. »

« Nous avons eu la possibilité d’arriver plus tôt pour poser nos bagages ce que nous avons apprécié ! Tout c’est très bien déroulé avant que décidons d’aller dîner. Quelle déception! À notre arrivée dans le salon, on nous a rétorqué sèchement d’aller nous assoir et qu’ils allaient venir ! Nous avons attendu près d’une heure, personne ne nous calculez, trop préoccupés à servir et discuter avec les habitués ! Nous avons dû insister en nous présentant à nouveau au bar! Près 30 min après, nous avons...

« Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night. »

« Comfy and convenient stay would not hesitate in recommending »

« Parfait. A recommander »

« Well kept and clean, only a 10-15 minute walk to city centre. Good price for what you're getting. Liked it so much we left another hotel to return here »