Hôtel près de Holy Trinity (Birmingham)

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query. »

« Brilliant facilities »

« Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night. »

« Nice hotel, with very pleasant staff. I had dinner in the evening and it was. good, simple and well prepared The hotel is showing abit of wear and tear. However, late November in the country side, when it is dark and wet, is never a good time to be at ones best. Good stay and good value for money. »

« The manager was very accommodating when it came to bringing our service dog and was really friendly when it came to general service. »

« Hôtel fatigué et pas à la hauteur des Hôtels Mercure. Dans la salle de bain, moisissures et plafonds délabrés. Séjour en famille avec un grand-père handicapé - mais l'ascenseur est en panne pendant plusieurs jours. Alors pénibles et lents trajets dans les escaliers pour accéder à la chambre. De plus, pas de chaise d'évacuation, donc l'hôtel n'est pas aux normes de sécurité légales. Quartier bruyant. Aucun moyen de savoir lors de la réservation que le samedi était soirée de mariage, avec...

« Chambre très agréable, le staff trés pro! Rien a redire, mise à part, quil faudrait un petit réfrégirateur dans les chambres. »

« The property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! »

« Clean room, helpful staff, perfect for one night »

« Good service from staff and clean room »

« Na »

« Emplacement proche du centre avec arrêt de bus hyper proche. Chambre impeccable et personnel très sympathique. »

« I come to make a report concerning this accommodation. Very unpleasant welcome, unsanitary premises, staff present but non-existent no dialogue no empathy no service while waiting for the preparation of the rooms. Very very disappointing »

« Great definitely will re book again! »

« Superb building, good service and good food »

« Amazing place! Hosts were amazing they couldn’t do enough for us, 100% be staying again, hopefully i am working near there in the winter so i can try out the log burner. »

« only one day, service fast but the room was not clean enought for me »