Vakantie en citytrip naar Zona Hotelera

Excelente atención

Hotel Mousai is a wonderful property. The staff took care of us from the moment we checked in to check out. Our room was absolutely stunning. We spent alot of time at the rooftop infinity pool. The view is fantastic. The main restaurant on the property Noi was very enjoyable. My only complaint was the time share sales pitch after check in but after that is over the experience at hotel Mousai is amazing.

The power went off periodically 3 out of the 9 days there. The Pyramid concierge was not very helpful when I had a problem with restaurant reservations. I spotted 2 roaches in my room. I killed one and it was on the wall under the sink and housekeeping never cleaned it off. The other was high up on the wall and got away. I’ve been to pyramid over 5 times in the last 2 years. Even more times in the past 10 years. Everything has went downhill. Food, entertainment, amenities, drinks all declined heavily. They don’t even have blenders to make frozen drinks just slushy machines at select bars. And most bars can’t make every drink because they have limited supplies. Mold and smelly in some pool areas, broken pool chairs. The only things worth enjoying here are Caraeyes and Fountainbleu. Carlos and Nathaniel are gems! But Won’t be coming back and I don’t recommend it.