Flats in West-Londen

'Mixed emotions on the stay. On the one hand the room and staff were all lovely and helpful, but an unfortunate situation has really tarnished the stay for us. We had a drink in the bar late one evening, and charged the drinks to the room per the bartenders request. We paid for these upon checkout, where we were asked to pay £45 pounds. I paid, thinking little of it other than it being a bit expensive. This didn't really sit right with us so we asked for the receipt, and saw that the drinks...

'Het is niet eenvoudig geweest om het hotel te boeken, een ramp, maar eens daar was het een prachtige kamer, goede ligging enz. Sommigen van het personeel waren heel vriendelijk... Maar het heeft me veel problemen gekost te weten te komen waar het hotel juist gelegen was!!!!! Mijn speciale dank aan Claudia aan de balie, een echte schat!!!'

'Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!'

'Amazing'

'Airco didn’t work - reception told me somebody would be with me in 5 minutes - took more than one hour, after a few calls to reception to remind. Engineer told me he had repaired - just not true. Called again - hotel refused further work. As a frequent traveller, this is very much unlike the standard Mercure experience.'

'Nice and spacious room above a stylish, renovated pub. Friendly staff and buses, bicycles and underground nearby. The spanish style menu in the pub is bit overpriced compared to the many options around. The pub closes before midnight so no worries about noise in the night, it’s very quiet.'

'Excellent hôtel, chambre propre, bonne literie, lit un peu petit pour notre part.'