Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 18 h 00. L'arrivée tardive vous est proposée durant des horaires précis.

L'hébergement Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner au snorkeling, au kayak, au tennis et d'autres activités plus encore.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, cet hôtel se trouve dans la zone de Costa Mujeres, à 3,1 km de Playa Mujeres Golf Club et à 3,8 km de Plage Mujeres. Plage de Punta Sam et Gare maritime Punta Sam sont également à 10 km de distance.

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Avis, Prix & Photos 2026

Q: L'hébergement Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 12 piscines extérieures.

À propos du quartier

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive vous donne rendez-vous à Costa Mujeres, plus précisément sur une plage privée. Les célèbres La Isla (centre commercial) et Centre commercial Plaza Las Américas valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Plage Playa Linda et Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Maison de la culture de Cancún et Planétarium Ka'Yok' de Cancun. Consultez notre guide de voyage sur Costa Mujeres

10/10 Excellent

Josee

Voyage en couple

18 févr. 2026

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Très beau site Belle grande chambre Nourriture excellente et variée

Séjour de 12 nuits en février 2026

10/10 Excellent

Claude

Voyage en famille

11 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

La chambre était très bien, bien que l’hôtel soit nouvellement ouvert (1 mois environ),la finition des installations a été précipitée, joints de céramique manquants,tuiles de céramique déjà brisées, finitions de peinture douteuses. Maria , notre concierge, était aux petits soins avec nous, c’est un actif pour ce complexe.

Séjour de 7 nuits en février 2026

8/10 Bien

Steve, Mascouche

Voyage en groupe

31 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Oui service impeccable

Séjour de 7 nuits en janvier 2026

8/10 Bien

Denise

Voyage en famille

21 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Staff are amazing. Go above and beyond. Levi (both) and Bladamir… at the lower bar were the best! All the staff at the restaurant were extremely attentive. Never a bad experience! Steakhouse and French restaurants, in our opinion, are the best. Italian was just ok. Buffets were ok but we are not big fan of buffets. Only options for breakfast and lunch. The biggest pain, is the daily hunt for beach and pool chairs. Ppl put stuff out really early and on many occasions never show up at all. Or they put stuff on chairs at the beach and the pool. This needs to be monitored. Also don’t think they have enough chairs for the volume of guests. Great new resort!

Séjour de 6 nuits en février 2026

10/10 Excellent

Mark

Voyage en groupe

21 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Wonderful.

Séjour de 7 nuits en février 2026

10/10 Excellent

enrique

21 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The room was very clean & the staff was very nice. Especially our butler Derian, excellent service!!

Séjour de 4 nuits en février 2026

10/10 Excellent

Kenneth

Voyage en couple

20 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great new resort with excellent staff and terrific food and beverage options. It has a large beachfront space and ample room around pools for crowd free beds and loungers. All around top notch resort.

Séjour de 10 nuits en février 2026

8/10 Bien

Shashi, Niagara Falls

Voyage en groupe

18 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Staff is polite and helpful. Food was good in all Restaurants except for steakhouse, we did not have good experience there. Rooms are spacious, some constructions is on going.. Rooms had musty odor, we were told it was from air conditioner. Beach is nice and sandy. Resort's landscape is beautiful.

Séjour de 7 nuits en février 2026

8/10 Bien

Kwontae

18 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Everything was great except my butler.

Séjour de 3 nuits en février 2026

8/10 Bien

Anne Kathleen

Voyage en groupe

16 févr. 2026

Les points forts : Propreté

Les points faibles : Infrastructures et conditions de l’hébergement

Lobby was stunning, lobby and piano bars were excellent, food was great, except the Japanese advised shellfish allergy sat us and the chef advised all food made on same board would not separate it for us so we had to leave. Very disappointed first resort this has ever happened at. Butler Aaron was great. We originally had rooms 3117 and 3118 both smelled of sewage and caused headaches from the suffer and showers leaked and the swimup were unusable as the water was colder than the attic. Block 3000 is in the shade all day. Moved to building 4000 no sewage smells at all and no shower leaks and the swimup was a beautiful temperature and we enjoyed it all day everyday. They do need a dedicated server back there or build a bar back there. We would walk and get our own drinks from other bars or fill our bags of the lounge beer. Night shows were hit or miss. Cafe was delicious and had a lot. Tried the sports bar once for breakfast and was told they don’t do breakfast and then tried one day for lunch and were told it would be a long time before someone could take an order for us as only one guy working the bar and had 10 people asking for shots. So that was a bust. Tried the Italian restaurant for lunch and after 28 mins and trying to get a waiter to come to us to even just offer water we got up and left This hotel opened too soon if I was senior management I would be mad past the lobby it was rushed and the resort looks 10+ yrs old not elegant

Séjour de 6 nuits en février 2026

8/10 Bien

Anthony

14 févr. 2026

Laura was an excellent butler! Service overall was really good, the rooms are large and spacious, the grounds are nice however

Séjour de 5 nuits en février 2026

10/10 Excellent

Caroline

13 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great room, food was great, butler was very attentive. Staff went out of their way to help!

Séjour de 7 nuits en janvier 2026

8/10 Bien

Parminder

Voyage en groupe, Voyage en couple

12 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Clean. Courteous staff. Mauricio the butler was attentive and helpful and helped resolve the problems we had quickly. Food choice was good and the first come first policy in most restaurants was great.

Séjour de 7 nuits en février 2026

8/10 Bien

Howard

Voyage en couple

11 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Needs some tlc to clean up paint and grouting. Staff are great, all restaurants are open but again there’s some tlc needed there also. I am sure that these minor issues will be resolved in the near future.

Séjour de 9 nuits en janvier 2026

10/10 Excellent

Deannea, Mirabel

Voyage en famille

11 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Everything was amazing

Séjour de 7 nuits en février 2026

4/10 Médiocre

Rebecca Celeste Anne

Voyage en couple

8 févr. 2026

Les points faibles : Propreté

We stayed two weeks at Majestic Mirage and, while the property has potential, it currently does not meet five-star expectations. First impressions were underwhelming, including long waits at check-in, limited communication, and inconsistent service standards. The most noticeable issue was workmanship — despite being marketed as new, there were paint splatters, unfinished grout, cracked tiles, uneven wooden walkways, and repeated repairs during our stay, giving the resort an unfinished feel. Our oceanfront suite had a beautiful view but several functional issues, including a poorly graded shower that flooded the bathroom floor, inconsistent housekeeping, a musty smell, and minibar refills requiring repeated follow-up. Butler service was friendly but limited, and no replacement was provided on days off. Dining was inconsistent: some dishes were enjoyable, but portions were small, menus were only via QR code, and basic items were difficult to obtain. Premium liquor options were limited. Beach chairs were difficult to secure even at lower occupancy, policies were inconsistently enforced, and communication around loud events impacting guests was lacking. While the setting and some staff interactions were positive, improvements in construction quality, communication, and service consistency are needed to align with a true luxury experience.

Séjour de 14 nuits en janvier 2026

6/10 Satisfaisant

Magdleen Taher, Tinley Park

Voyage en famille, Voyage en groupe

6 févr. 2026

Les points forts : Propreté et équipements

The place was still under construction, rooms were not fully complete. we had a problem with the smell and water in the shower, bad tile job, the cabinet was falling apart, all the water went out of the shower. Once they figure things out, hopefully it will be good, however the managers still have not responded to me about the issues and it has been over a month. I have emailed, messages, still nothing. We stayed at the place with a bunch of family and friends. 19 people. Most of the rooms had a bad smell, some people switched rooms and still bad smell. They didn't offer the aromatherapy that they advertise, it wasn't available yet. Hopefully they fix the problems soon.

Séjour de 5 nuits en janvier 2026

8/10 Bien

Randy

Voyage en couple

5 févr. 2026

Les points forts : Services et équipements

The beach was spectacular but the resort was still being worked on hence lots of dust and noise. The room was lovely but the mini-bar service was haphazard at best. Italian, Japanese and Mexican restaurants were great, others were disappointing. Our Concierge Derian was very helpful and made the holiday better.

Séjour de 14 nuits en janvier 2026

8/10 Bien

Elizabeth

5 févr. 2026

Great food and staff. Still putting finishing touches on the facilities.

Séjour de 7 nuits en janvier 2026

6/10 Satisfaisant

Jessica

Voyage en famille

5 févr. 2026

This resort has a beautiful lobby area, lots of bars, friendly staff, great food and drinks, gorgeous beach. The grounds are very new and need time to grow.The rooms feel very slapped together, there was plaster and paint splatters all over, construction writing still on tiles, construction debris in the corners.we were here 1 week after grand opening and our room already had substantial water damage due to previous flooding in the shower. The room was very damp, and we ran the ac on high all week to try to alleviate this, but my clothes still ended up smelling musty. They need time to sort things out and train staff properly, wait times for food at the restaurants were substantial and our order was wrong quite a few times.. although they always corrected it and food was tasty;) Check in wasn’t seamless.. but we did arrive earlier than stated check in time after flying on the red eye, so we were pretty jet lagged.They told us they’d inform us when our room was ready, and that we would have a 2 queen room as I was travelling with my mom. They sent a message on WhatsApp saying our request was accepted.When we finally got our room at 4pm it had 1 king bed.. we were so ready to sleep we just took it after being told how long it would be to switch rooms. Entertainment crew is very new.. and seem disorganized.. it’s we quiet and pretty boring here during the day. Pool was a ghost town and very cold, weird configuration, no real main pool area. Shows at night are hit and miss.

Séjour de 7 nuits en janvier 2026

10/10 Excellent

Sinead

Voyage en famille

4 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Clean room' and entire resort was immaculate. Beach and ocean were beautiful, comfortable beach beds and lots of space. Food was all fresh and nasty Resort lacked some excitement,;could of used some better entertainment and some more options after 11pm. Great place to relax. Travelled with wife andb2 teen kids18 and 16, we all enjoyed the family time and relaxing time. Would definitely go back if they can put together more entertainment and improve the after dinner vibes

Séjour de 5 nuits en janvier 2026

10/10 Excellent

Aleksandr, Brooklyn

Voyage en famille

2 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Our butler Aaron was very professional and attentive. We have been to the Majestic many times, and this is the first time our butler went above and beyond!!!

Séjour de 6 nuits en janvier 2026

8/10 Bien

Maria Christina

Voyage en groupe

30 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Resort is amazing and staff very friendly. However the resort is not fully operational yet, still construction workers on site and dust. Food is excellent.

Séjour de 7 nuits en janvier 2026

2/10 Horrible

Evan Michael

Voyage en famille avec de jeunes enfants

29 janv. 2026

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

I couldn’t be more disappointed in our stay. The resort was not ready to open, the construction was not done. The rooms that were done had issue after issue. We had to move rooms 3 times. Everywhere you look there is poor craftsmanship and issues. The build quality is terrible. The restaurants often experience massive delays in getting food out to you. If I had know the resort and rooms would be in such bad condition I never would have went with my family.

Séjour de 10 nuits en janvier 2026

6/10 Satisfaisant

Abe abboud

29 janv. 2026

Room ok Staff and amentinies ok

Séjour de 7 nuits en janvier 2026

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

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Afficher toutes les photos pour ce type de chambre : Family Club One Bedroom Suite (Outdoor Jacuzzi)

Family Club One Bedroom Suite (Outdoor Jacuzzi)

Points forts

Afficher toutes les photos pour ce type de chambre : Family Club Swim-Up Suite (Outdoor Jacuzzi)

Family Club Swim-Up Suite (Outdoor Jacuzzi)

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Afficher toutes les photos pour ce type de chambre : Family Club Plunge Pool Suite

Family Club Plunge Pool Suite

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Afficher toutes les photos pour ce type de chambre : Family Club Suite (Outdoor Jacuzzi)

Family Club Suite (Outdoor Jacuzzi)

Points forts

Afficher toutes les photos pour ce type de chambre : Mirage Club Swim-Up Suite (Outdoor Jacuzzi)

Mirage Club Swim-Up Suite (Outdoor Jacuzzi)

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Afficher toutes les photos pour ce type de chambre : Mirage Club Plunge Pool Suite: Sky view

Mirage Club Plunge Pool Suite: Sky view

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Afficher toutes les photos pour ce type de chambre : Mirage Club One Bedroom Suite (Outdoor Jacuzzi)

Mirage Club One Bedroom Suite (Outdoor Jacuzzi)

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Afficher toutes les photos pour ce type de chambre : Mirage Club Swim Up Suite Oceanfront (Outdoor Jacuzzi)

Mirage Club Swim Up Suite Oceanfront (Outdoor Jacuzzi)

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Afficher toutes les photos pour ce type de chambre : Mirage Club Plunge Pool Suite Oceanfront

Mirage Club Plunge Pool Suite Oceanfront

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Afficher toutes les photos pour ce type de chambre : Mirage Club Oceanfront Suite (Outdoor Jacuzzi)

Mirage Club Oceanfront Suite (Outdoor Jacuzzi)

Points forts

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Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

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Animaux domestiques