Herenhuizen in Cancún-Zuid

'I like the staffs; they were very helpful and kind. Khira and Perla were always greeting me in the morning and evening. They make sure that I am alright and they also give some great feedback on places and beaches to visit. Ladies thank you very much, my stay was great.'

'Great hosts and yummy breakfast. Thank you!'

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'Stayed again. Great experience.'

'We originally stayed at the Sunrise section of Moon Palace Cancun and were very disappointed. The rooms were outdated and not as clean as expected for a resort advertised as five stars. The in-room jacuzzi was in an awkward spot and had visible mold around the water spout, making it unusable. We also found black mold in the bathroom and pink mold/staining in the shower, which raised serious concerns about cleanliness. We asked to switched to Nizuc which was slightly more updated and quieter....

'Vriendelijke gastvrouw. Het huis bevindt zich in een industriële omgeving dus soms rijden er camions voorbij. Al bij al heb ik goed geslapen.'