« We have stayed at à few Hoshinoya hotels in Japan & Taiwan but this is the worst one so far. The room is dark, outdated and to get from bed to bath with many steps makes it difficult at night when the lights are so dim. Only tap water is complimented in the room . The meditation onsen is so dark inside all you see is dark wall no day light the vibe makes me feel scary not relaxing. No compliments of milk or ice cream after bath only juices cans sharing outside of the bath house for both...

« Spectacular views of Mt. Kinabalu and sunrise in some rooms. But bed sheet smelly and broken. Not too much choice for dinning. »

« La prise en charge excellente, le lieu est magnifique, rien à redire, le service. Seul bémol, le fait de demander un pourcentage de 2.5% pour paiement en espèces de la chambre. C'est vraiment très limite »

« Lorsque je suis arrivée, j'ai vu le restaurant en pleins travaux, alors que je prévoyais d'y travailler (sur mon ordinateur) et qu'il n'y avait pas beaucoup d'autres endroits autour. J'aurais aimé le savoir avant. »

« The property is very clean. Its comparable to staying in a cabin surrounded by lush trees and plants. Breakfast is a complete meal not just the typical cereals and muffins. They have noodle soup eggs cooked to your liking. We really enjoyed our stay and will stay again. »