Hôtel près de Istana Bukit Serene (Johor Bahru)

« Pool: Poor condition! Unit: Very clean. Location: Perfect, lotsa eateries and mini marts. Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting! »

« Many facilities are damaged »

« Bon accueil avec deux chambres conjointes. Peu d’insonorisation et beaucoup de bruit »

« Très bien situé près du terminal de bus. Très bien pour une nuit en transit. Petit déjeuner en libre service »

« the indian lady at counter was friendly. Shower gel has nice smell. Parking convenient but need download parking app to pay. a bit difficult to find the location. google map a bit lost. surrounding no food. but according to friendly indian lady, walking distance about 10-15 mins got a few indian restaurants. we decided to call for delivery for breakfast. grab pay about RM15 to KSL. so u roughly know the distance. At night dont come back too late after 11pm. heard from grab uncle there are road...

« Ok »

« problem is no water hitter and air con problem »

« The hotel was dirty and no attention to upkeep of the premises was undertaken. Strongly recommend other hotels in the area. »

« The most horrible experience I ever had. Inaccurate address given and we had to literally drag the luggages with elderly and children and walked for more than 500m in the rain. Should have just given 10A tower Royal Strand. Second inaccurate process was given. The guardhouse insisted QR code to be shown before allowing to enter to get the access card from the mailbox. We spent 1.5 hrs pleading with the non English speaking guard. Poor maintenance of the condo with poor hygiene. Hand found in...