Cabanes à Hangzhou

« The room was extremely old and dirty. The toilet didn’t work properly and it got clogged and the janitor was unable to unclog it. We had to change rooms and the hotel staffs were unhelpful, they told us to use another room down the hall as they had no other solutions for us. We asked for the manager but he didn’t give us a follow up report. It was extremely dirty and it was very isolated from everywhere »

« If you want a unique experience, take a room with a lake view in the Horizon category. Horizon club means 1) top two floors in the main building, i.e. incredible view, and 2) VIP service with separate check-in / check-out and private lounge (with 180 degrees breathtaking view there). »

« Très bon service, grande chambre. Attention au prix du petit déjeuner! »

« Propreté, belle chambre bien équipée, superbe vue, bonne nourriture, belle décoration. Tout est parfait. »

« Be careful when you book for a family with a kid, the room is not made for it and you'll have to pay for an additional bed. Apart from that, clean room and lovely people. »

« Beautiful hotel, comfortable and clean room but •stuff hardly speaks any English •service is very poor at the Chinese restaurant , so save your money and go somewhere else since it’s not that cheap • ordered few times in room dining , food was not good •not a very foreigner friendly place overall »