Hôtel près de Grand Rapids Art Museum (Grand Rapids)

« Claimed there was complaints about smoking when I wasn't even in room yet they didn't bother knocking on my door while I was a guest there just waited until after my 7 day stay to hit my credit card with 3 charges $100, $150 and $46!! Plus charged me $33 for parking while their garage was full and I had to pay to park in another garage and walk the further distance late at night with my mother with unsavory characters hanging in the stairwell. Unprofessional manager Andrew hung up on me because...

« Très propre mais beaucoup trop bruyant. Nous avions l’impression d’être couché à coté de l’autoroute »

« Très bon hôtel, rien à redire et petit déjeuner compris ce qui est un vrai plus. »

« Clean room and helpful staff. »

« Perfect »

« Two nights stay,like the place, room beside us very noisy. Also, they did not clean our room so we had to ask for new towels and washcloths. »

« Very cool hotel, clean, quaint. The room was cute and decorated very stylish. Good location for the event we were attending. Communicating with staff was easy and quick responses. Only downside: late in the evening another guest was singing in another room and we heard it in our bathroom? Kinda creeped us out. Luckily not for long. »

« Very good place »

« Dirty room, the sheets were stained and several surfaces were obviously not wiped down. Most of the corners in the bathroom had what looks like years of filth. Smelled like old people and smoke. »

« Service, propreté et qualité des équipements de grande qualité. »