Hotels in de buurt van Acceso al Parque Jaguar (Tulum)

'The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

'Better than hoped.Food was delicately prepared , clean, delicious beautiful presentation. A truly genius chef! Staff were friendly, kind, and gracious. The grounds were clean, breezes seemingly directed where needed. The staff know their stuff.'

'The hotel is very pretty, so are the rooms. The prices for food are ridiculous however and not very good. We ordered traditional Mexican foods and they served it with sweet sauce! And then they still dare to over charge. Also the cabs that arrive at the hotel only try to rip off tourists. '

'When you enter the property; amazing! very beautiful. However if you market yourself as a family friendly hotel and you cannot offer hot water at night for a formule bottle, or any baby friendly food, im not very sure. The first we got with our 15 months old had a bathroom outside, without any closed of door. We asked for an upgrade (which we paid) as we thought it would have a bathtub. Seemed it was not connected but just put as decoration. Strange. Simply put; rooms were a bit too primitive...

'Nice experience recommend '

'Wat een geweldig hotelletje. Aan het gezellig drukke doorgaande straatje in Tulum beach ligt dit zeer leuk ingerichte hotel. (Geen last vd straat) Kamer hebben zeer goede bedden, wij hadden een standaard kamer, met koelkastje. Wel wat weinig opbergruimte. Je loopt binnen een paar passen het strand op waar ze heerlijke ligstoelen en bedden hebben met parasols(gratis). Verder beschikken ze over een zeer goed restaurant. Tulum is niet goedkoop (Nederlandse prijzen) maar is erg leuk. Zwembad is...

'Super schöne Unterkunft!'

'Perfect location, but a pity that there was too much seaweed. The hotel does a lot to remove it, but in our case it was impossible to enter the water. Appartments are very nice, but when you are a light sleeper, ask for a room that is not close to the road behind. For us it was no problem. '

'Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is...

'Prachtige kamer. Fantastische locatie. Vriendelijk en goed personeel'

'The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family.'

'The property was excellent food was great at all of the restaurants no exceptions drinks at the bar were very good. Our concierge Arturo was very attentive with daily event itineraries.'

'Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. '

'We loved the pool, the sun sets and our ocean looking cabin. If all you want is relaxation - this is a place for you 💯. We would have loved a TV in the room especially with kids but there was none. Transportation from the hotel to other areas was quite expensive and also you needed to pay for passes when you get into the park even though you have a reservation. They explained that because it’s a national park. The restaurant closes early too. Staff are very friendly and helpful - a shout...

'Het personeel en de service was ronduit fantastisch. Ook de kamers waren groot, netjes en schoon met een goed bed met daarnaast een grote keurige en moderne badkamer. De voorzieningen bij het Hotel qua eten en drinken waren goed en passen helemaal in de stijl van het Hotel. Omdat er ook gasten van buiten in het restaurant komen heb je niet het idee dat het een Hotel restaurant is; tegelijkertijd wordt het ook weer niet zo druk dat er geen plaats meer is. Zwembad is netjes, alleen jammer dat de...

'Trying to charge for everything on top. We will not come back.'

'Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...