« It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. »
« It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. »
« Perfect stay. Location is ideal, walking distance to Akumal or to Yal-Ku, very near a couple of good restaurants. Beach is quiet with easy snorkel access. Third-floor is very nice and private, we rarely heard any other tenants. View is spectacular. We spent a lot of time on the balcony taking in the view. Wifi, tv and everything in the kitchen worked great. Shower had good pressure. Furniture was all comfortable. Everything was clean and well maintained. Communication with the host, building...
« Perfect stay. Location is ideal, walking distance to Akumal or to Yal-Ku, very near a couple of good restaurants. Beach is quiet with easy snorkel access. Third-floor is very nice and private, we rarely heard any other tenants. View is spectacular. We spent a lot of time on the balcony taking in the view. Wifi, tv and everything in the kitchen worked great. Shower had good pressure. Furniture was all comfortable. Everything was clean and well maintained. Communication with the host, building...
« belle résidence calme très bien entretenue
notre apt en duplex au rez de chaussée était spacieux avec 2 terrasses face à la piscine parfait avec des enfants
bonne situation géographique également
»
« belle résidence calme très bien entretenue
notre apt en duplex au rez de chaussée était spacieux avec 2 terrasses face à la piscine parfait avec des enfants
bonne situation géographique également
»
« Spacious, convenient, and gorgeous! We so enjoyed our stay at Kaab at the Park. We loved all the space, the balcony, and especially the rooftop balcony! Just gorgeous and so relaxing. The internet worked great, as did the air conditioning. Thanks for a wonderful stay! We hope we can come back soon! »
« Spacious, convenient, and gorgeous! We so enjoyed our stay at Kaab at the Park. We loved all the space, the balcony, and especially the rooftop balcony! Just gorgeous and so relaxing. The internet worked great, as did the air conditioning. Thanks for a wonderful stay! We hope we can come back soon! »
« We loved our stay at Villa De Rosas. Communication with Tony was terrific. Our condo was spacious and comfortable, and we loved being beachfront. It was close to many activities such as ruins, cenotes, and beaches. We needed to use two white noise apps on our phones and stick pillows in the wooden window slats in the bedroom to mask hallway sounds and doors closing, but this seemed easily do-able. We’d stay here again in a heartbeat! »
« We loved our stay at Villa De Rosas. Communication with Tony was terrific. Our condo was spacious and comfortable, and we loved being beachfront. It was close to many activities such as ruins, cenotes, and beaches. We needed to use two white noise apps on our phones and stick pillows in the wooden window slats in the bedroom to mask hallway sounds and doors closing, but this seemed easily do-able. We’d stay here again in a heartbeat! »
« Akumal is a special town that I have visited for over 25 years. This was my first time staying at LaSerina. Such a lovely location. The courtyard gardens are full of beautiful tropical plants, and is beautifully maintained. There is a large lovely pool in the center of this courtyard. The condo was decorated in traditional Mexican decor with lots of nice personal touches. The staff were amazing. Would definitely stay here again. »
« Akumal is a special town that I have visited for over 25 years. This was my first time staying at LaSerina. Such a lovely location. The courtyard gardens are full of beautiful tropical plants, and is beautifully maintained. There is a large lovely pool in the center of this courtyard. The condo was decorated in traditional Mexican decor with lots of nice personal touches. The staff were amazing. Would definitely stay here again. »
« Not outstanding, just a fair place to stay. A 2 bed 2 bath condo is about the same price as this one bed, one bath suite after all the fees and taxes are added to the final cost. Unable to negotiate price per night with owner. Bed very comfortable, toilet needs fixed, maid service was excellent, kitchen offered the bare minimum utensils for making meals. Plan to eat out because of this. Refrigerator makes constant noise. Coffee pot had to be “programmed “ in order to brew. Confusing to us so we...
« Not outstanding, just a fair place to stay. A 2 bed 2 bath condo is about the same price as this one bed, one bath suite after all the fees and taxes are added to the final cost. Unable to negotiate price per night with owner. Bed very comfortable, toilet needs fixed, maid service was excellent, kitchen offered the bare minimum utensils for making meals. Plan to eat out because of this. Refrigerator makes constant noise. Coffee pot had to be “programmed “ in order to brew. Confusing to us so we...
« El lugar se te entrega en perfecto estado, cuenta con cocina y accesorios lo que hace que no te falte nada solo compramos nuestros insumos. Estuvimos muy agusto, y seguros, el lugar es agradable y muy tranquilo. »
« El lugar se te entrega en perfecto estado, cuenta con cocina y accesorios lo que hace que no te falte nada solo compramos nuestros insumos. Estuvimos muy agusto, y seguros, el lugar es agradable y muy tranquilo. »
« Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec »
« Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec »
« Fabulous stay! The condo was spotless and fully stocked with everything we needed. The pool was clean and refreshing, and the beach was absolutely gorgeous. The whole area felt safe, peaceful, and friendly, with plenty of convenient parking. We arrived late at night and had a little trouble spotting the ‘Nahil’ sign above the entrance, but we found it. The night guard, Alberto, was incredibly kind and helpful. The only downside to our entire trip had nothing to do with the condo or the area .....
« Fabulous stay! The condo was spotless and fully stocked with everything we needed. The pool was clean and refreshing, and the beach was absolutely gorgeous. The whole area felt safe, peaceful, and friendly, with plenty of convenient parking. We arrived late at night and had a little trouble spotting the ‘Nahil’ sign above the entrance, but we found it. The night guard, Alberto, was incredibly kind and helpful. The only downside to our entire trip had nothing to do with the condo or the area .....
« We enjoyed 3 nights at Del Sol. We loved being right on the beach and the easy walk to town of Akumal. Hope to return to Akumal again. The host was extremely helpful and on site support were very attentive whenever we needed anything. Overall great stay!! »
« We enjoyed 3 nights at Del Sol. We loved being right on the beach and the easy walk to town of Akumal. Hope to return to Akumal again. The host was extremely helpful and on site support were very attentive whenever we needed anything. Overall great stay!! »
« It brings me no satisfaction to write this review. I'm hoping for a refund instead. We intended to stay three nights and only stayed one night. There were many disappointments and on their own it would not have been enough for us to seek another location but when we discovered the pool was closed we informed the owner of our disappointment and our intent to leave. I realize we live in a Covid-world now, but communication is key. Tell us the pool is closed so we can make an informed decision. The...
« It brings me no satisfaction to write this review. I'm hoping for a refund instead. We intended to stay three nights and only stayed one night. There were many disappointments and on their own it would not have been enough for us to seek another location but when we discovered the pool was closed we informed the owner of our disappointment and our intent to leave. I realize we live in a Covid-world now, but communication is key. Tell us the pool is closed so we can make an informed decision. The...
« Went on a girls trip to truly disconnect from reality, and I can honestly say this place hit every single spot we needed. Beautiful and peaceful. All you heard were the birds . Also loved that you could use the bikes to get around!! »
« Went on a girls trip to truly disconnect from reality, and I can honestly say this place hit every single spot we needed. Beautiful and peaceful. All you heard were the birds . Also loved that you could use the bikes to get around!! »
Prix par nuit le plus bas trouvé au cours des 24 dernières heures sur la base d’un séjour d’une nuit pour 2 adultes. Les prix et la disponibilité sont susceptibles de changer. Des conditions supplémentaires peuvent s’appliquer.
Prix par nuit le plus bas trouvé au cours des 24 dernières heures sur la base d’un séjour d’une nuit pour 2 adultes. Les prix et la disponibilité sont susceptibles de changer. Des conditions supplémentaires peuvent s’appliquer.
"Globalement, l’expérience a été plutôt bonne, mais avec plusieurs points à améliorer.
La chambre était correcte et propre, ce qui est un point important. En revanche, les équipements sont clairement vieillissants et mériteraient d’être modernisés.
Concernant la restauration, le vrai problème est la chaleur des plats : la nourriture est souvent froide, ce qui gâche l’expérience, même s’il faut reconnaître qu’il y a du choix. Autre point décevant : devoir payer certains cafés (comme les expressos) dans un hôtel de ce standing au Mexique, c’est assez surprenant.
Les infrastructures montrent aussi leurs limites : il n’y a pas assez de places assises pour les animations du soir et les bars, ce qui peut vite devenir frustrant. De plus, l’absence de parasols sur la plage est un vrai manque, surtout avec le climat.
Cependant, tout n’est pas négatif, loin de là :
• Les 11 restaurants à la carte sont un vrai plus
• La plage est bien aménagée dans l’ensemble
• Le cadre est magnifique, en pleine jungle avec des animaux sauvages, ce qui rend le séjour dépaysant
• Le personnel est globalement sympathique et agréable
Petit bémol tout de même sur le “service client”, qui est assez insistant pour pousser à devenir membre de la chaîne. On ressent clairement une pression commerciale, ce qui peut être un peu dérangeant pendant les vacances.
En résumé, un séjour agréable grâce au cadre et au personnel, mais avec des axes d’amélioration importants…"
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive
10/10 Excellent
"Our stay at the Grand Sirenis Resort was incredible. The resort, paths, pool and beach are breathtaking. The entertainment employees were friendly and entertaining, especially Erik and Cecilio. The concierges at our building were very welcoming and helpful, so a big thank you to Adair, Luis, Jorge and Yessica. And Eduardo from Guest Services was a pleasant surprise to our stay. Every time he checked in on us, it was warm and friendly and we felt like if there were any issues, he would help us out. We recommend this resort to anybody wishing to visit the Riviera Maya region, with or without kids."
Grand Palladium Kantenah Resort & Spa All Inclusive
10/10 Excellent
"Chambre propre, personnelle très à l’écoute, transats et serviettes de plage toujours disponibles. Très bon service et ambiance dans le secteur famille.
Seul bémol : il y avait énormément d’algues sur la plage. Ces dernières ne semblaient pas être ramassées ce qui était problématique pour atteindre l’eau car il fallait marcher dedans. En plus, ces dernières sentaient extrêmement mauvais."
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"Most beautiful room I've ever seen! I highly recommend the swim out. The hotel is new very clean. I would definitely go back. The only thing I did not like is not having access to a buffet for dinner. Other than that perfect trip. "
"Chambre spacieuse et confortable/ très propre . Excellent service d’entretien . Bonne qualité et variété de restaurants . Animation sympa avec mention spéciale à Diego . Excellent et souriant Accueuil à la Palapa par Quetzebel. Très joli resort"