Een koelkast, een microgolfoven, een koffiezetapparaat/waterkoker
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Beoordelingen van Erica Residences

4 out of 5
Erica Residences
Garden Road Apartment No 7C, Nairobi, Nairobi County

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 8 van 12 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 12 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 12 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 12 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 12 beoordelingen" "

8,8/10

Netheid

6,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

mary

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place
2 nachten verbleven in mei 2024

10/10 – Uitstekend

mary

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place in westlands very good service esp Shila was best housekeeping will go there again
2 nachten verbleven in mei 2024
Reactie van Rachael. op 27 mei 2024
Hello Mary. Thank you for the positive feedback. We look forward to hosting you again, and will be sure to appreciate Shila for the the good housekeeping. Thank you.

2/10 – Ontzettend slecht

REBECCA

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
They brought someone to sleep/they rented out the 2nd room. Who does that? Am glad the 2nd guest refused to share. I wasnt their, my mom was when the 2nd guest came, if i were there...i would have raised hell.
3 nachten verbleven in april 2024
Reactie van Rachael op 27 mei 2024
Hello Rebecca,Apologies for the inconvenience caused. The room that had been booked was in a shared apartment. The private room was ensuite but the living room and kitchen were shared. Once again, apologies for the miscommunication, as we look to ensure our guests get the best possible stay on our property. Thank you.

10/10 – Uitstekend

Mahamed

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice and convenient
1 nacht verbleven in april 2024
Reactie van Rachael. op 27 mei 2024
Thank you for the positive review. We look forward to hosting you again in future.

10/10 – Uitstekend

Vishnu

3 nachten verbleven in maart 2024
Reactie van Rachael op 27 mei 2024
Thank you Vishnu for your positive review. We look forward to hosting you again.

10/10 – Uitstekend

Margaret

20 nachten verbleven in februari 2024

10/10 – Uitstekend

Soy

Positief: Netheid, staat van de accommodatie en faciliteiten
I honestly felt at home.Definitely my go to place.
4 nachten verbleven in februari 2024
Reactie van Property Manager op 6 mrt 2024
Thank you for staying with us and we look forward to hosting you again when you are in Nairobi.

8/10 – Goed

Mathew

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Erica Residences was a great fit for our family for the budget that we had. It is an 8-story apartment building with a reception office on the 3rd floor. Someone from reception reached out to us prior to our arrival and gave us clear instructions for checking in which was especially helpful as we arrived in the middle of the night. The next morning, reception checked in on us to make sure everything was okay. We had a broken coffee pot and a light out in the bathroom and they replaced both within a few hours. The 4-bedroom deluxe apartment is technically a 3-bedroom apartment with an additional studio attached through the outside balcony. We weren't aware of this ahead of time, but it worked well for our family since our parents were traveling with us. It gave them a bit of their own space and yet still fully connected to our apartment. The apartment was well labeled in Google Maps so it was easy for us to get Ubers to get around town. There is a small grocery store/pharmacy within a 5 minute walk where we were able to get bread, eggs, milk, chips, a few fresh produce, and ice cream. Erica Residences has its own housekeeping staff that came in and changed linens and cleaned twice during our week long stay. Overall, it was a really great property. *The only reason I gave it a 4 for property condition was that some of the cabinets are starting to take some wear and tear (loose or missing handles or a broken shelf).
2 nachten verbleven in januari 2024
Reactie van Property Manager op 6 mrt 2024
Thank you Matthew for your honest and great review of our property. We appreciate that you chose to stay with us. We shall check on the wear and tear but am happy you enjoyed your stay. We look forward to hosting you again when you are in Kenya.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location is awesome, quiet and the property is as it appears on the photos. The studio was very clean and also has Netflix. Sheila the house Keeper and Hilda were very helpful and friendly. I recommend this place to anyone visiting Kenya and I will definitely come back again.
1 nacht verbleven in juni 2021
Reactie van Mouni Residences Team op 23 jun 2021
Thank you for staying with us. We look forward to hosting you again!

2/10 – Ontzettend slecht

Thor Andrè

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No reception or info regarding key to the apartment. Very bad standard in the apartment. A tiny room, not a studio apartment!! Very dirty. No towels, no toilet paper. Shared balcony with access to room from others. Very bad.
9 nachten verbleven in december 2019
Reactie van Hilda op 22 dec 2019
Hello Andre, Its unfortunate that your stay with us was not enjoyable. As discussed with our property Manager, you booked a Studio while you had expected an entire apartment. We have larger spaces like 3BR and 4BR apartments that are able to accommodate those looking for space. Our properties are also serviced and house keeping is done daily so towels, soap, shampoo and shower caps are replaced and available for every guest. We shall review our listing and ensure that there is nothing that indicates the space is larger than expected. Its our hope is that in the future you book a larger space to avoid disappointment. Regards, Mouni Residences Management.

10/10 – Uitstekend

EricGithaiga, Doha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in Apartment 7C. The space definitely offered me the homely feeling I was looking for and the decor was also well done. The staff I encountered during my stay were pleasant and respectful.
3 nachten verbleven in oktober 2019
Reactie van Hilda op 28 okt 2019
Hi Eric, Thank you for staying with us and we are happy that you loved your stay. We look forward to hosting you again in the future! Mouni Residences Team.