Exterieur

Beoordelingen van Comfort Inn & Suites Downtown Brickell - Port of Miami

3 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 1821 van 3526 beoordelingen" "
Gastenscore: 8 - Goed. 906 van 3526 beoordelingen" "
Gastenscore: 6 - Redelijk. 385 van 3526 beoordelingen" "
Gastenscore: 4 - Matig. 215 van 3526 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 199 van 3526 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Paul

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was good and clean Breakfast terrible WiFi terrible Swimming pool wasn’t clean Price quality far from good.
4 nachten verbleven in februari 2022
Reactie van Fernando Pava | General Manager op 29 apr 2022
Thank you for staying with us and for your review.

10/10 – Uitstekend

Jordi van

2 nachten verbleven in juli 2021
Reactie van Fernando Pava | General Manager op 29 apr 2022
Thank you for staying with us and for your review.

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was a little bit odd being off site. But otherwise nice hotel and clean
1 nacht verbleven in april 2024
Reactie van Manager op 28 mei 2024
Hello Michael,We appreciate your feedback on the parking situation and are glad to hear you found our hotel nice and clean. If you have any further comments or concerns, please don't hesitate to reach out to us directly.

10/10 – Uitstekend

Brian, SOUTH SHIELDS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for downtown and waterfront.
4 nachten verbleven in april 2024
Reactie van Manager op 28 mei 2024
Hello Brian,We're delighted to hear that you enjoyed our hotel's convenient location near downtown and the waterfront. Thank you for sharing your positive feedback with us! If you have any more thoughts or suggestions, please feel free to reach out to us at any time.

8/10 – Goed

Chita

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything and the Miami port
1 nacht verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Chita,We're delighted you found our location convenient for your needs. Your feedback is valued, and we hope to welcome you back soon for another enjoyable stay in the heart of Miami.

4/10 – Matig

Yunieski

Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No me fue como esperaba, la llave de mi habitación cuando más rápido necesitaba entrar a mi habitación no funcionó los señores de mantenimiento actuaron pero se tomaron mucho tiempo en abrir, por lo que llegue tarde a la cita por la que viaje a Miami, por otra parte cuando salí del hotel ni me preguntaron cómo la había pasado en su establecimiento porque sabían por lo que mi familia y yo pasamos, tuve que esperar por el valet parking, mucho a la hora de irme y bien caro que cobran, en fin mi experiencia no fue buena en este hotel
2 nachten verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Yunieski,We apologize for the inconvenience you experienced with the room key and valet parking service. Your feedback is essential for us to improve our services. We recommend reaching out to the management team directly with any further concerns. We appreciate you sharing your experience with us.

10/10 – Uitstekend

Raul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like
3 nachten verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Raul,We appreciate you taking the time to share your feedback with us. If there are specific details you'd like to share about your stay, please contact our management team directly so we can address your concerns thoroughly. Your input helps us continue to improve our services for all our guests.

2/10 – Ontzettend slecht

Lori

Reisde met partner
Positief: Netheid, voorzieningen
Always clean and friendly. Location is great.we have stayed there about 5 times
1 nacht verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Lori,We appreciate the positive feedback on our cleanliness and friendly service. It's fantastic to hear you've enjoyed our convenient location during your five stays with us. We hope to welcome you back for many more enjoyable visits in the future.

6/10 – Redelijk

Carolyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Traffic downtown Miami is ridiculous. Reasonable parkinf for todays oversized vehicles does not exist since most garages are no height more than 6.5 feet. Hotel does offer valet but it is very expensive. The major plus for this hotel is the close proximity to the port. Very down side is most restaurants within walking distance are closed. Not much to choose from without having to walk 20 minutes or more in blistering Miami heat.
1 nacht verbleven in mei 2024
Reactie van Manager op 27 mei 2024
Hello Carolyn, We apologize for any inconvenience you experienced with parking and dining options nearby. We appreciate your feedback and will share it with our team for future improvements. The hotel's location near the port is indeed convenient for many of our guests. Please do not hesitate to contact our management team for any further assistance.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and easy check in. Close to the cruise port and they offer shuttle service.
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 26 mei 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our location and found the check-in process easy. It's great to know that our proximity to the cruise port and shuttle service were convenient for you. We look forward to welcoming you back on your next visit!

4/10 – Matig

Michael

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The elevator never worked properly, it was always a long wait
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 26 mei 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the elevator. We understand how frustrating long waits can be and are actively working to resolve this issue. Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this property! It was so close to everything, had a great view, and the room was huge! The staff were also very helpful and available where we needed them. We enjoyed our stay so much and we would definitely recommend!
3 nachten verbleven in mei 2024
Reactie van Comfort Inn & Suites Downtown Brickell op 25 mei 2024
Thank you so much for your wonderful review! We are thrilled to hear that you loved our property and enjoyed the convenient location, great view, and spacious room. It's fantastic that our staff could assist you whenever needed, and we're delighted that you had such an enjoyable stay. Your recommendation means a lot to us, and we hope to welcome you back soon!

10/10 – Uitstekend

Francessca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Francessca,We are thrilled to hear that you had a wonderful stay with us! Please don't hesitate to contact us if you have any further comments or suggestions. We look forward to hosting you again soon!

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Comfort Inn & Suites Miami Downtown Brickell op 25 mei 2024
Thank you for your perfect 5/5 rating! We're absolutely delighted that you had such a positive experience with us. Your feedback is incredibly valuable, and we're thrilled that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

10/10 – Uitstekend

Rhea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful! Property very clean! Rooms/bed comfortable! Great location
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Rhea,We are delighted to hear that you found our staff helpful and the property clean during your stay! We strive to provide a comfortable experience for all our guests and are pleased to know you enjoyed the location. Your positive feedback is truly appreciated.

6/10 – Redelijk

Gursimran

Reisde met een groep
Positief: Personeel en service
It was an ok hotel
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Gursimran,We appreciate your feedback and are glad you chose to stay with us. We will take your comments into consideration for future improvements. Thank you for sharing your experience with us.

10/10 – Uitstekend

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Teresa,We are delighted to hear that you had an enjoyable stay with us! We hope to welcome you back again soon for another wonderful experience at our hotel.

8/10 – Goed

MARISOL, BAYAMON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Hello MARISOL,Thank you for sharing your feedback with us, we value all guest perspectives to enhance our services. Should you wish to discuss your stay further, please contact our management team directly for assistance with your concerns. Your insights are appreciated for our continuous improvement.

10/10 – Uitstekend

Madison

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great, short stay here. Very cute hotel.
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Madison,We're amped to hear that you enjoyed your stay with us and found our hotel charming. We hope to welcome you back in the future for another wonderful experience!

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Price was reasonable
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Donald,We are delighted to hear that you found our prices reasonable. Should you have any other feedback or need assistance, please don't hesitate to reach out.

8/10 – Goed

christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful nice staff
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello christina,We appreciate your kind words about our helpful staff and are pleased they made your stay enjoyable. Our team strives to provide outstanding service to all our guests. Your feedback encourages us to maintain our high standards. Thank you for sharing your experience with us.

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok for a one night stay.
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Kristine,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again

8/10 – Goed

Luciah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
13 minutes away from the airport
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Luciah,We appreciate your feedback regarding the distance to the airport, and we value your time as a guest. If you have any concerns in the future, please don't hesitate to reach out to us directly.

6/10 – Redelijk

Joyce

Reisde met familie
Positief: Personeel en service
Convenience downtown but feel about uncomfortable with the safety around the area
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Joyce, We value your feedback and take safety concerns seriously. We suggest guests contact local authorities for detailed safety information in the area. Your safety is important to us, and we encourage guests to take necessary precautions when exploring the city.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mei 2024
Hello Lisa,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to get in touch with us directly. We look forward to welcoming you back soon!

8/10 – Goed

chantale

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proche port Bateau
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello chantale,We appreciate your feedback regarding the proximity to the boat port.Your comments are valuable for our continuous improvement efforts.We look forward to welcoming you back in the future.

4/10 – Matig

Vivian

Reisde met familie
Negatief: Netheid
Accessing the property is very confusing given all of the construction. The room was much smaller than the picture indicates. The included breakfast was not that appealing. When leaving the room, we saw a roach crawling on the wall. Told the front desk clerk, but they gave no reaction...not even a sorry for the issue. Will not be staying there again!
1 nacht verbleven in mei 2024
Reactie van Manager op 21 mei 2024
Hello Vivian, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 – Uitstekend

AMALIA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What was unique about this property the staff they made my stay easier. They are very knowledgeable and answer every question that I had, like places to shop, dinning. I will book again in the next year.
Reactie van Manager op 20 mei 2024
Hello AMALIA,We are delighted to hear that our staff made your stay easier by providing excellent service. Your positive feedback motivates us to continue delivering exceptional experiences. We look forward to welcoming you back next year for another memorable stay.

10/10 – Uitstekend

Rosemarie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location
1 nacht verbleven in februari 2024
Reactie van Manager op 20 mei 2024
Hello Rosemarie,We're pleased to hear you enjoyed our hotel's convenient location. Thank you for sharing your feedback with us. Your experience is valuable for us to review and improve our services. We hope to welcome you back in the future for another enjoyable stay.

8/10 – Goed

Antonio, Cancún

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bien en general
2 nachten verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Antonio,Nos complace saber que disfrutó de su estancia. Apreciamos sus comentarios y esperamos darle la bienvenida nuevamente en el futuro. ¡Gracias por elegir nuestro hotel para su alojamiento!

10/10 – Uitstekend

Bhavani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Bhavani,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 – Uitstekend

Reynaldo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El trato super bien
2 nachten verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Reynaldo,Nos complace saber que disfrutó de un trato excepcional durante su estancia. Agradecemos sus amables palabras y esperamos tener el honor de recibirle nuevamente en un futuro cercano.

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente la ubicación del hotel, la habitación muy amplia y limpia . El trato del personal muy amable. Solamente estoy esperando la devolución del depósito de 250 dlls
4 nachten verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Aida,Agradecemos sus amables comentarios sobre la ubicación, habitación y el servicio del personal. Le recomendamos que se comunique directamente con la gerencia del hotel respecto a cualquier asunto pendiente, como la devolución del depósito de 250 dólares. ¡Esperamos darle la bienvenida nuevamente en el futuro!

10/10 – Uitstekend

Kenisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean. Smelled amazing. Very friendly staff. Close to alot of things.
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Kenisha,We're delighted to hear you enjoyed our clean facilities, pleasant scent, and convenient location near various attractions. Our team works hard to provide top-notch service. Thank you for sharing your positive feedback with us!

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was beautiful. The beds were fantastic and the breakfast food was standard like other facilities. I gave 4 stars for the facilities as this hotel had only one elevator working for a 15 story building. It was inconvenient and the wait times long. Super convenient for getting to the port for our cruise. Transportation was arranged by the facility and our driver was excellent (5 stars to him). My husband did get sick from the yougurt at breakfast. (Will be checking expiration dates during all our travels now) otherwise, we loved the location the area around the facility is beautiful and the views from the high floors is amazing. We will stay here again as we cruise out of Miami often.
1 nacht verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Stacey,We are delighted you enjoyed the beauty of the hotel, as well as the comfortable beds and convenient location for your cruise. Your feedback regarding the elevator and breakfast is appreciated to ensure a high standard of service. Our team values your mention of the excellent transportation service. We look forward to welcoming you back for future stays as you cruise out of Miami.

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, quiet, clean
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Pamela,We are pleased to hear that you found our hotel to be nice, quiet, and clean. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.

10/10 – Uitstekend

abigail

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excelente
2 nachten verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you for your perfect rating! We're thrilled to see you enjoyed your stay with us.We hope to welcome you back to our hotel soon. If you have any suggestions or additional feedback, please feel free to share.Best regards

8/10 – Goed

Louise

1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
We're glad to know you had a positive experience.If there's anything specific you feel we could improve or any additional feedback you'd like to share, we'd love to hear from you. Your input helps us enhance our services and provide an even better experience for our guests.We hope to welcome you back soon!

6/10 – Redelijk

SALIM

3 nachten verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback and are sorry to see that your experience was not entirely satisfactory.If you have any specific concerns or suggestions for improvement, we would love to hear from you. Your input is invaluable in helping us enhance our services and ensure a better experience for our guests.We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Best regards

6/10 – Redelijk

Jennifer

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Pro- The room was big and clean. Bed comfortable. The young man working desk was very friendly and helpful. The did have shuttle to port and the driver was very professional and friendly. Con- there was only one working elevator when we checked in and none working when we checked out had to use stairs. The area was scary walking to get stuff with all the people asking for money and stuff and when you tried to just keep walking some would cuss at you. Glad we were only staying the night before cruise .
1 nacht verbleven in mei 2024
Reactie van Front desk team op 16 mei 2024
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the spacious and clean room, the comfortable bed, and found our staff to be friendly and helpful. It's also great to know that you had a positive experience with our shuttle service and its professional driver.We sincerely apologize for the inconvenience caused by the elevator issues during your stay. Your comments regarding the elevator situation have been noted, and we are actively working to ensure all our elevators are fully operational to prevent such occurrences in the future.We are also sorry to hear about your experience in the surrounding area. Guest safety and comfort are our top priorities, and we understand how important it is for our guests to feel secure. We will be addressing your concerns with local authorities and considering additional measures to enhance the safety and security around our hotel.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards

6/10 – Redelijk

Carlos

Reisde met partner
The parking are not included we paid $260 per one night this app should in big laters say NO PARKING INCLUDING.. how you have to paid extra for parking very bad very bad...
1 nacht verbleven in april 2024
Reactie van Comfort Inn & Suites Downtown Brickell op 16 mei 2024
Hello Mr. Carlos We apologize for any confusion or inconvenience this may have caused but we always make sure that on the website shows the reservation don't include the parking We appreciate your comments and will use them to improve our services and communication. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

6/10 – Redelijk

PRATIK

Reisde met familie
Positief: Netheid, personeel en service
Convenient location. To my surprise, I was charged additional service charges during check-in.
2 nachten verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found our location convenient.Regarding the additional service charges you encountered during check-in, we apologize for any confusion or inconvenience this may have caused. Our goal is to ensure complete transparency, and we typically include all relevant charges in the booking confirmation.Please feel free to reach out to our front desk team if you have any questions about these charges, and we will be happy to provide a detailed explanation. Your satisfaction is important to us, and we are here to assist you.Thank you again for your feedback. We hope to welcome you back in the future for a seamless stay.Warm regards!

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed having the view of the canal! We will definitely stay at this property again.
1 nacht verbleven in april 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you so much for your wonderful review and the 5-star rating! We’re thrilled to hear that you enjoyed the view of the canal and had such a pleasant stay with us.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you for your perfect rating! We're thrilled to see you enjoyed your stay with us.We hope to welcome you back to our hotel soon. If you have any suggestions or additional feedback, please feel free to share.Best regards

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My overall rating will be a 10/10. However, there were a few hiccups. Our stay before the cruise was beautiful. When we walked in the staff welcoming was warming and not fake or force.
4 nachten verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you so much for your detailed feedback and the perfect 10/10 rating! We're delighted to hear that you had a beautiful stay and felt warmly welcomed by our staff.We apologize for any hiccups you experienced during your visit. Your comments are invaluable to us, and we would love to learn more about what went wrong so we can address these issues and ensure a flawless experience in the future.We hope to welcome you back soon for another wonderful stay.Best regards

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
WiFi was not available in the rooms. The lobby was the only place it worked. Breakfast was mediocre and not that good. Our room was right next to the street. We heard cars and trucks all night
1 nacht verbleven in mei 2024
Reactie van Manager op 19 mei 2024
Hello John,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will use it to improve our services. For any future concerns, please do not hesitate to reach out to our management team directly. Thank you for bringing these matters to our attention.

10/10 – Uitstekend

FUMIYO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very kind. It was very comfortable.
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello FUMIYO,We appreciate your feedback on our kind staff and comfortable accommodations. Should you decide to stay with us again, we look forward to providing you with another enjoyable experience.

8/10 – Goed

Henry

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you for rating your recent stay with us! We appreciate your positive feedback.If there's any specific area where you think we could improve or if you have any suggestions, we'd love to hear from you. Your input helps us enhance our services to better serve you and future guests.We hope to welcome you back soon and provide an even better experience.

8/10 – Goed

Dennis

Positief: Netheid, personeel en service
7 nachten verbleven in april 2024
Reactie van Front Desk Team op 17 mei 2024
Thank you for rating your recent stay with us! We appreciate your positive feedback.If there's any specific area where you think we could improve or if you have any suggestions, we'd love to hear from you. Your input helps us enhance our services to better serve you and future guests.We hope to welcome you back soon and provide an even better experience.