Aloha Jeremie,We're glad you enjoyed your stay at Hilton Hawaiian Village! Please note that the beach chairs and activities are provided by third-party vendors who set their own rates. The next time you're in town, we invite you to stay with us again.Sincerely,Guest Services Manager

Aloha Richard,We're so happy to know that our close location to the beach impressed you at Hilton Hawaiian Village. Please come back and see us again soon. Sincerely,Guest Services Manager

Aloha Michel, Thank you for taking the time to share how much you enjoyed your stay at Hilton Hawaiian Village. We are delighted to hear that you found our location convenient for your needs and enjoyed the views from our property. Please know our parking fee is comparable to others in the area, and we do have an Enterprise car rental company on-site where you can rent a car on the days you need one. We hope you will come back and see us again in the future. Sincerely, Guest Services Manager

Aloha Myrtha, Our team strives to go above and beyond for our guests and we are delighted that we were able to get you into a better room. Thank you so much for the review. We can't wait to welcome you back to Hilton Hawaiian Village. Sincerely, Guest Services Manager

Aloha, Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the age of the property, and we'll keep your comments in mind. Thank you for your patience with the changes to service during this time. We're sorry for any inconvenience, and we hope you'll consider staying with us again the next time you're in town. Sincerely, Guest Services Manager

Aloha Justin,Thank you for your review and for sharing your feedback with us. We're glad you enjoyed our amazing location, but apologize that the service received wasn't quite up to standards. We will be sure to make immediate efforts to improve the hospitality we deliver to our guests, and we hope future visits will reflect our efforts to uphold our high standards of service. We hope to see you again soon at Hilton Hawaiian Village.Sincerely,Guest Services Manager

Aloha Lynn,Thank you so much for your review and rating. We're glad you had a satisfactory stay with us and enjoyed our breathtaking beachside location, and we invite you to reach out to us and let us know if there's anything we can do to improve your next visit with us. We hope to see you again soon at Hilton Hawaiian Village.Sincerely,Guest Services Manager

Aloha Yasuto,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant. However, we apologize for any disappointment with the amenities and for any concerns about noise. We'll pass your comments along to our staff for improvement, and we hope to see you again soon.Sincerely,Guest Services Manager

Aloha Diana,Cleanliness, comfort, and great service are all aspects you can expect to find at Hilton Hawaiian Village. Your feedback about food and drinks will be considered moving forward. It was our pleasure hosting you and we look forward to seeing you again for another great experience.Sincerely,Guest Services Manager

Aloha Lakshma,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about odor and the beds as well as for any issues with the bathroom. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area.Sincerely,Guest Services Manager

Aloha Vincent,Thank you for your feedback. We're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the condition of the property and for any disappointment with the included amenities. We'll keep your comments in mind for future changes, and we hope to see you again should you be back in the area.Sincerely,Guest Services Manager

Aloha Paul,Thank you for choosing Hilton Hawaiian Village and for sharing your lovely five-star review. Our team takes great pride in making sure our guests have all they need for a perfect getaway, so they will be delighted to read your kind comments. We look forward to welcoming you back for many more memorable experiences.Sincerely,Guest Services Manager

Aloha Derek,Thank you for writing to us. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.Sincerely,Guest Services Manager

Aloha Hyuk,It was an honor having you as our guest, and we appreciate your review. Please accept our apologies for the concerns or misunderstandings regarding our accommodations. Our team will review your comments, addressing the problems accordingly to ensure a better experience next time. Thank you for being a valued guest, and we hope you will reconsider and give us another opportunity to impress.Sincerely,Guest Services Manager

Aloha Camron,Thank you for your great review and perfect rating! It was such a pleasure having you as our guest recently, and we are delighted you thoroughly enjoyed your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Guest Services Manager

Aloha Armando,Thank you for taking a moment to let us know about your experience staying with us. We are saddened to learn your visit was not as expected, and we apologize for any concerns with our accommodations or misunderstandings regarding resort fees. Our team is always here to answer any questions you may have. Thank you for being a loyal guest, and we hope you will consider giving us another opportunity to serve you in the future.Sincerely,Guest Services Manager

Aloha Richard,Thank you for taking a moment to write a review. We are honored to learn you enjoyed your stay with us. We appreciate you choosing Hilton Hawaiian Village and look forward to welcoming you back again soon.Sincerely,Guest Services Manager

Aloha Michitoshi,We are thrilled to hear you and your daughter enjoyed staying with us at Hilton Hawaiian Village, and we appreciate your compliments. We agree our pool and water slide are great places to spend the day! Thank you for your review, and until we see your family again, safe travels.Sincerely,Guest Services Manager

Aloha Gor,We're so happy to know that our safe, quiet accommodations left a positive impression on you and that you had a great time with us overall. Thank you so much for the perfect rating and we hope to see you again soon. Sincerely,Guest Services Manager

Aloha Julieta, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the beauty and ambiance of our beach at Hilton Hawaiian Village. We appreciate your kind words about our location and convenience. We hope to welcome you back for another memorable stay in the future!Sincerely,Guest Services Manager

Aloha Brittany,Thank you so much for choosing to stay with us at Hilton Hawaiian Village. Your comments are very much appreciated and we will be sure to share your compliments with Glen, as they are sure to make their day. Hopefully you visit us again next time you are in the area. It was a pleasure hosting you.Sincerely,Guest Services Manager

Aloha Laura,Thank you for notifying us of your experience. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be looked into. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating.Sincerely,Guest Services Manager