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Beoordelingen van Hilton Garden Inn Frankfurt City Centre

Hilton Garden Inn Frankfurt City Centre
Weserstrasse 43, Frankfurt

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 305 van 626 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 626 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 626 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 626 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 626 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dominic

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good and convenient location
1 nacht verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Dominic.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

6/10 – Redelijk

Henricus, schoorl

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel itself is excellent but the surroundings are really really bad, not safe to go out at night
1 nacht verbleven in augustus 2023
Reactie van Team Hilton Garden Inn Frankfurt City Centre op 20 aug 2023
Dear Henricus,Greetings from Hilton Garden Inn Frankfurt City Centre. Thank you for taking the time to share your experience about your recent stay at our hotel and your good review. Please accept our sincere apology if your experience of surrounding this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Frankfurt City Centre very soon.Kind Regards,Team Hilton Garden Inn Frankfurt City Centre

8/10 – Goed

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, weird neighborhood
2 nachten verbleven in mei 2022
Reactie van Hilton Garden Inn Frankfurt City Centre op 17 jun 2022
Dear Anne thank you very much for your awesome review. It was an honor to have you as our guest. We are definitely looking forward to your next visit. Kind regards, Team Hilton Garden Inn Frankfurt City Centre

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van maan op 23 mrt 2020
Dear Peter Thank you very much for your review, it was an honor to have you as our guest. We are definitely looking forward to your next visit. Kind regards, Team Hilton Garden Inn Frankfurt City Centre

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Hilton good/clean hotel with a few downsides
My stay at this hotel was good. Breakfast wasn't what i expected and she shower had some issues. Went to the reception but they didn't fixed the shower. Water came out at the top of the rainshower and the whole was getting wet.
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wij hebben een erg fijn verblijf gehad. Het hotel was erg netjes en heeft goede voorzieningen. Ik heb voorafgaand aan het verblijf contact met het hotel opgenomen waarbij ik erg prettig ben geholpen.
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Location is perfect, very clean and new hotel. We stayed in suite with very big bathroom and room but bed was to small for 2 person.
1 nacht verbleven in april 2019
Reactie van Hotel Team op 18 jul 2019
Dear guest, thank you for your review. We are happy to read that you were satisfied with your stay and that the hotel was to your liking. Hopefully you will visit us again soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre.

8/10 – Goed

Nadine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Hotel Team op 18 jul 2019
Dear guest, thank you for your review. We are happy to read that you were satisfied with your stay and that the hotel was to your liking. Hopefully you will visit us again soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre.

10/10 – Uitstekend

GC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Hotel Team op 18 jul 2019
Dear guest, thank you for your review. We are happy to read that you were satisfied with your stay and that the hotel was to your liking. Hopefully you will visit us again soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Hotel Team op 18 jul 2019
Dear guest, thank you for your review. We are happy to read that you were satisfied with your stay and that the hotel was to your liking. Hopefully you will visit us again soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Slecht
Niet flexibel, verkeerde datum geboekt, kon niet gewijzigd worden bij aankomst
1 nacht verbleven in augustus 2018

8/10 – Goed

noelvdv, Gent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
uitstekend hotel
mooi hotel, de naam HILTON waardig, ligging is wat minder en het ontbijt (€19 pp) (veel) te duur
1 nacht verbleven in juli 2018
Reactie van Hotel Team op 18 jul 2019
Dear guest, thank you for your review. We are happy to read that you were satisfied with your stay and that the hotel was to your liking. Hopefully you will visit us again soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre.

8/10 – Goed

Sebastian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr gut gelegen. Das Bahnhofsviertel in Frankfurt ist nicht das beste, aber man auf sicheren Weg dorthin. Das Frühstück ist sehr gut
2 nachten verbleven in mei 2024
Reactie van Hilton Garden Inn Frankfurt City Centre op 20 mei 2024
Sehr geehrter Sebastian,vielen Dank für Ihre Rezession. Es freut uns sehr, dass Ihnen ihr Aufenthalt in unserem Hotel gefallen hat. Wir hoffen Sie bald wieder bei uns willkommen heißen zu können.Ihr Hilton Garden Inn Frankfurt City Centre Team

8/10 – Goed

Zubair

Reisde met familie
Positief: Personeel en service
Very convenient location.
1 nacht verbleven in april 2024
Reactie van Hilton Garden Inn Frankfurt City Centre op 8 mei 2024
Dear Zubair,Thank you very much for your stay with us and for your great reviews of our hotel team members and the value for money in our hotel. We are also very pleased that you also enjoyed the unique central location of our hotel in the heart of Frankfurt. We look forward to welcoming you again soon at the Hilton Garden Inn Frankfurt City Centre.With kind regards,Team Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Ankush

1 nacht verbleven in mei 2024
Reactie van Chris op 25 mei 2024
Dear Ankush,thank you so much for your amazing ratings. We are glad you enjoyed your stay with us to the fullest.We are looking forward to welcome you again soon.Kind regardsTeam Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leider direkt im Rotlichtviertel. Aber das Hotel ist richtig gut.
1 nacht verbleven in maart 2024
Reactie van Hilton Garden Inn Frankfurt City Centre Team op 1 apr 2024
Sehr geehrter Michael, vielen Dank für Ihre Rezenssion. Es freut uns sehr, dass Ihnen ihr Aufenthalt in unserem Hotel gefallen hat. Wir hoffen Sie bald wieder bei uns willkommen heißen zu können.Ihr Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Ken

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel !!! Great rooms and great food and bar !!
6 nachten verbleven in maart 2024
Reactie van Hilton Garden Inn Frankfurt City Centre Team op 29 mrt 2024
Dear Ken, thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

8/10 – Goed

Holger

Reisde met partner
Positief: Personeel en service
Das Personal war sehr freundlich, das Frühstück ist gut und umfangreich. Für das Umfeld in Frankfurt in Bahnhofsnähe kann das Hotel nichts, zum Parken (allerdings stolze 25 €/24h) ist die Tiefgarage den Straßen vorzuziehen. Verbesserungswürdig ist die Sauberkeit im Zimmer (Schimmelansätze Dusche, Lampenschirm defekt, Papiermüll vom Vorgänger auf dem Fußboden, Flecken Fußboden, Gardinen). Einen "rund um die Uhr geöffneten Imbiss" gibt es leider nicht.
1 nacht verbleven in maart 2024
Reactie van Chris op 19 mrt 2024
Sehr geehrter Herr Ungruhe.Vielen Dank für Ihre tolle Bewertung für Ihren letzten Aufenthalt. Wir freuen uns, dass unser sehr freundliches Personal sowie unser wunderbares Frühstücksbuffett dazu beigetragen haben, dass es ein schöner Aufenthalt für Sie war. Wir bitten um Entschuldigung, wenn es in ihrem Zimmer unerfreuliche Vorkommnisse gab und danken Ihnen gleichzeitig dafür, dass Sie es uns wissen lassen, damit wir es in Angriff nehmen und verbessern können.Wir hoffen, dass Sie bald wieder unser Gast sein werden und wünschen Ihnen alles Gute.Mit freundlichen GrüßenIhr Team Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Peter

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice things can be found within walking distance, but also a seedy element in close vicinity.
1 nacht verbleven in februari 2024
Reactie van Chris op 25 feb 2024
Dear Peter.Thank you very much for your great ratings. We are very pleased you enjoyed your stay with us. Our Hilton Garden Inn is uniquely located in the heart of Frankfurt with a very short walk to both the main station and the City Centre. We are sorry for any kind of discomfort concerning the nearby area.We hope to welcome you soon again. Your Team Hilton Garden Inn Frankfurt City Centre

6/10 – Redelijk

DAVID

Positief: Netheid, personeel en service
3 nachten verbleven in januari 2024
Reactie van Hilton Garden Inn Frankfurt City Centre op 6 feb 2024
Dear David,Thank you very much for having stayed with us and for your ratings about our hotel, wishing that you had a safe trip back home. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. We are looking forward to welcoming you back soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

RASMUS DANIEL

1 nacht verbleven in januari 2024
Reactie van Hilton Garden Inn Frankfurt City Centre op 22 mrt 2024
Dear Rasmus Daniel, thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Nir

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Chris op 1 feb 2024
Dear Nir.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

8/10 – Goed

JUN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Jun, thank you very much for your great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

2/10 – Ontzettend slecht

Cian

Zakenreiziger
Negatief: Personeel en service
Terrible service
The room was fine. I was overcharged for the room. I did not get my 50 euro deposit returned and I was refused a receipt when checking out. I was promised a receipt via email which I never received.
1 nacht verbleven in januari 2024
Reactie van Hilton Garden Inn Frankfurt City Centre op 4 feb 2024
Dear Cianthank you very much for your feedback. We appreciate it very much and always strive to improve in order to offer you a pleasant stay at our hotel. We are very sorry that we did not meet your expectations. We would be very happy to welcome you back to our hotel again. With kind regards Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Terence

3 nachten verbleven in januari 2024
Reactie van Chris op 1 feb 2024
Dear Terence.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

SHINICHI

1 nacht verbleven in januari 2024
Reactie van Chris op 1 feb 2024
Dear SHINICHI.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Alejandro

3 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Alejandro.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Kjetil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Kjetil.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

4/10 – Matig

Raghunath

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
Staff members are rude and Service is bad. I booked 2 queen beds but got twin beds, staff was like this is what you get … bad
1 nacht verbleven in december 2023
Reactie van Hilton Garden Inn Frankfurt City Centre op 4 feb 2024
Dear Raghunath,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay.We understand the importance of a comfortable stay and we regret if the bed sizes did not meet your expectations. It's worth noting that bed-size standards can vary throughout the world and we appreciate your understanding in this matter. According to our records, your reservation align with the bed-size specified in our system. Regarding your concerns about the staff's attitude, we sincerely apologize for any lapse in service. We take your feedback seriously and will address this with our team to ensure a more positive experience for future guests. Best regardsHilton Garden Inn Frankfurt City Centre

8/10 – Goed

Arda

3 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Arda, thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

6/10 – Redelijk

Gabriel

2 nachten verbleven in december 2023
Reactie van Hilton Garden Inn Frankfurt City op 6 feb 2024
Dear Gabriel,Thank you very much for having stayed with us and for your ratings about our hotel, wishing that you had a safe trip back home. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. We are looking forward to welcoming you back soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Roberto.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Hilton Garden Inn City Centre in Frankfurt is a lovely hotel, very conveniently located near the train station. We traveled by train, and were walking to all our local destinations from the various train stations, so we found walking to this hotel an easy distance to manage. However, it's through a somewhat seedy looking neighborhood - be aware if you're walking. The hotel itself, however, is spotless and beautiful. The breakfast buffet was amazing, well worth the price. The room was lovely and quiet. Well worth a stay here!
1 nacht verbleven in december 2023
Reactie van Hilton Garden Inn Frankfurt City Centre op 4 feb 2024
Dear Susan, thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Best regardsHilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Rosemary, Essex

1 nacht verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Rosemary.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Mark Andrew

2 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Mark Andrew.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

8/10 – Goed

T

2 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Tim, thank you very much for your great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

sarahjane mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel
2 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Sarah Jane Mary.Thank you very much for great ratings. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

8/10 – Goed

DALE

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In the immediate area a lot of drug users and homeless which was quite scary especially at night.
3 nachten verbleven in december 2023
Reactie van Chris op 1 feb 2024
Dear Dale.Thank you for your great ratings. We are very pleased that you enjoyed your stay. Our hotel development team aims always to find attractive locations for travelers. Our Hilton Garden Inn Frankfurt City Centre is located in the heart of Frankfurt and at the same time very well connected, as it is just a 500m stroll from Frankfurt Central Station. Having read your particular comments about the area; kindly note that our development-teams are of course carrying out a risk assessment in the areas and countries we are operating in or planning to do so. We are looking forward to welcoming you back soon at our Hilton Garden Inn Frankfurt City Centre.Kind regards,Team Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Keita

7 nachten verbleven in november 2023

10/10 – Uitstekend

Jurgen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
fantastic
2 nachten verbleven in november 2023
Reactie van Hilton Garden Inn Frankfurt City Centre Team op 26 nov 2023
Dear Jurgen, thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

2/10 – Ontzettend slecht

FEI LUNG

1 nacht verbleven in november 2023
Reactie van Seif Linnhoff op 16 nov 2023
Dear Lung, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Team Hilton Garden Inn

8/10 – Goed

FranchiseHub

3 nachten verbleven in november 2023
Reactie van Seif Linnhoff op 12 nov 2023
Dear Guest, Thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon. Your Hilton Garden Inn Frankfurt City Centre Tea

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
3 nachten verbleven in november 2023
Reactie van Hilton Garden Inn Frankfurt City Centre Team op 11 nov 2023
Dear Anonymous, thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Your Hilton Garden Inn Frankfurt City Centre Team

6/10 – Redelijk

Hikmet

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The area was sketchy. Had fire alarm both morning I stayed and had to evacuate the room.
2 nachten verbleven in november 2023
Reactie van Team Hilton Garden Inn Frankfurt City Centre op 7 nov 2023
Dear Ron, Thank you very much for having stayed with us and for your great ratings and comments about our hotel team members and the value for the money spent at our hotel, wishing that you had a safe trip back home. We are really also pleased that you also have enjoyed the unique central location of our hotel at the heart of Frankfurt. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. We are looking forward to welcoming you back soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre

2/10 – Ontzettend slecht

SONGDO

1 nacht verbleven in oktober 2023
Reactie van Chris op 23 nov 2023
Dear Songdo.Thank you so much for your great ratings. We hope you had a safe trip home and we are looking forward to your next stay in our hotel.Best regardsYour Team Hilton Garden Inn Frankfurt City Centre

10/10 – Uitstekend

Ching Po

6 nachten verbleven in oktober 2023
Reactie van Seif Linnhoff op 25 okt 2023
Dear Po, Thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon. Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

José Antonio

2 nachten verbleven in oktober 2023
Reactie van Seif Linnhoff op 25 okt 2023
Dear Jose, Thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon. Your Hilton Garden Inn Frankfurt City Centre Team

10/10 – Uitstekend

Luiz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get in, help with early check in
6 nachten verbleven in oktober 2023
Reactie van Hilton garden Inn Frankfurt city centre op 16 okt 2023
Dear Luiz, Thank you for your generous review , hope to see you soon at Hilton Garden Inn.Kind Regards,

4/10 – Matig

Q

6 nachten verbleven in september 2023
Reactie van Garden Inn Frankfurt City Centre Team op 13 okt 2023
Dear Qthank you very much for your feedback. We appreciate it very much and always strive to improve in order to offer you a pleasant stay at our hotel. We are very sorry that we did not meet your expectations.Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. We would be very happy to welcome you back to our hotel again. With kind regards Your Hilton Garden Inn Frankfurt City Centre Team