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Beoordelingen van The Heritage Hotel, Autograph Collection

4 out of 5
The Heritage Hotel, Autograph Collection
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 651 van 983 beoordelingen" "
Gastenscore: 8 - Goed. 237 van 983 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 983 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 983 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 983 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Salwa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is perfect and good location!
1 nacht verbleven in juni 2022
Reactie van Asad Haroon, General Manager op 28 jun 2022
Hi Salwa! Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown! Best Regards, Asad Haroon, General Manager

10/10 – Uitstekend

Petrus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer goede ligging in het bruisende hart van Dubai. Zeer rustig hotel, kleiner en daardoor meer relaxt en prive.
6 nachten verbleven in februari 2022

8/10 – Goed

Malika

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021

10/10 – Uitstekend

Petrus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel im het bruisende downtown. Alles op loopafstand van het hotel in een leuk gedeelte van de stad. Vriendelijke medewerkers en mooie kamers. Het hotel is niet super groot, waardoor het heel rustig is. Tip: neem niet ontbijt erbij, wordt via restaurant ernaast aangeboden. Er is zoveel meer, goedkoper en leuker in de buurt.
8 nachten verbleven in september 2021
Reactie van Asad Haroon op 15 sep 2021
Marhaba! Thank you for your fantastic rating and excellent review. We are delighted to know that our team were able to make your visit a truly memorable one for you. We are looking forward to welcoming you back again soon. Shukran, Asad Haroon

8/10 – Goed

Kristiaan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader
Zeer goed gelegen hotel kort bij de Dubai Mall en de Burj Khalifa. Zeer vriendelijk personeel.
4 nachten verbleven in december 2020
Reactie van Daniel Kingston op 3 jan 2021
Marhaba! Thank you for such a fantastic review and we are delighted to know that our team were able to make your visit a truly memorable one for you. We are looking forward to welcoming you back again soon. Shukran, Daniel Kingston General Manager

10/10 – Uitstekend

marieke, rhenen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ideale lokatie en prachtige ambiance
Voor Dubai standaards een niet zo'n groot hotel. Zeer centraal gelegen in Downtown Dubai op paar minuten lopen van de beroemde fonteinen en de Burj Kalifa. Ontelbaar veel goede restaurants om de hoek. Ook het hotel zelf heeft een perfecte keuken. Zeer behulpzaam personeel en vele gratis extra's (wifi, koffie/thee/fruit, fitnesscenter etc.). Het beviel in februari 2012 zo goed dat we in oktober nogmaals zijn gegaan. Voor zakenmensen een prima hotel, maar voor families ook een aanrader.

8/10 – Goed

Ari

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel, close to Dubai Mall. Rooms are nice and staff are helpful. Breakfast options are good but not great.
3 nachten verbleven in mei 2024
Reactie van Asad Haroon op 24 mei 2024
Hi Ari!On behalf of the entire The Heritage Hotel Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel. Warm regards,Asad HaroonGeneral Manager The Heritage Hotel Autograph Collection

10/10 – Uitstekend

Rasha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
2 nachten verbleven in mei 2024
Reactie van Asad Haroon op 27 mei 2024
Hi Rasha!On behalf of the entire The Heritage Hotel, Autograph Collection I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel Autograph Collection!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and accommodating. There was an issue checking in and they handled it quickly and politely without question. I would highly recommend this hotel!
8 nachten verbleven in mei 2024
Reactie van Asad Haroon op 19 mei 2024
Hi Simon!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Hiroyuki, Minatoku Akasaka

Reisde met een groep, Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
スタッフの対応がとても良いです。
2 nachten verbleven in mei 2024
Reactie van Asad Haroon op 13 mei 2024
Hi Hiroyuki!Thank you for choosing to stay with us and for the time to share a review. I'm so glad to read about your positive experience with us and will make to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

vijay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Exceptional service. Great location
2 nachten verbleven in mei 2024
Reactie van Asad Haroon op 13 mei 2024
Hi vijay!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Adriana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Súper bonita, excelente servicio
1 nacht verbleven in mei 2024
Reactie van Asad Haroon op 12 mei 2024
Hi Adriana!Thank you for choosing to stay with us and for your time reviewing us here. I'm happy to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Renato

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We spent 7 nights at Heritage Hotel, and we left with the best impressions. This hotel has all you need for a perfect vacation in Dubai, but their main advantage is the team that interacts with guests. From the check in to the checkout moment, they made us feel at home. Everything was perfect and the response was very quick for every request that we had. I would like to thank Houda and Jay and especially Tarek for creating a perfect environment for guests and assisting to everyone with quick solution. We definitely will come back to this place.
7 nachten verbleven in april 2024
Reactie van Asad Haroon op 12 mei 2024
Hi Renato!Thank you for taking the time to share your recent experience with us. I'm so glad to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. We can hardly wait to see you again at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Saleh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a 5 star hotel rated at 4
1 nacht verbleven in april 2024
Reactie van Asad Haroon op 10 mei 2024
Hi Saleh!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

8/10 – Goed

Kyeungmin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
두바이 몰 및 시장이 가까워 편리함.
2 nachten verbleven in mei 2024
Reactie van Asad Haroon op 9 mei 2024
Hi Kyeungmin!Thank you for staying with us and for the time to share a review. I'm happy to read your positive feedback and will make sure to replay the message to the teams in order to ensure we keep valued guests like yourself delighted. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Jamaul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff really elevated an already exceeding place. We enjoyed the stay, food, and hospitallity.
2 nachten verbleven in mei 2024
Reactie van Asad Haroon op 10 mei 2024
Hi Jamaul!I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Mehwish

3 nachten verbleven in mei 2024
Reactie van Asad Haroon op 27 mei 2024
Hi Mehwish!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel,Autograph Collection

10/10 – Uitstekend

Nino Antonio, Staten Island

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, also near the Dubai Mall
3 nachten verbleven in april 2024
Reactie van Asad Haroon op 25 apr 2024
Hi Nino Antonio!Thank you for choosing The Heritage Hotel and for the time to share a review. I'm happy to know that you enjoyed your stay with us, and I will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Non touristy hotel. Locals at bars and restaurants nearby. Couldn’t have picked a better location. Easy to get to mall but still felt secluded. Courtyard restaurant was amazing although very large portions. Hotel was lovely and would definitely stay again.
3 nachten verbleven in april 2024
Reactie van Asad Haroon op 18 apr 2024
Hi Kelly!Thank you for choosing to stay with us and for your time reviewing us here. I'm so glad to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Sophia

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles Hotel, sehr zentral gelegen und top für einen Citytrip nach Dubai
Reactie van Asad Haroon op 16 apr 2024
Hi Sophia!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards, Asad HaroonGeneral Manager

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay, staff are very polite and helpful, atmosphere is peaceful, walking distance to restuarants and close to Dubai Mall. Would definitely visit again
4 nachten verbleven in april 2024
Reactie van Asad Haroon op 11 apr 2024
Hi Lee!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards, Asad HaroonGeneral Manager

10/10 – Uitstekend

Ester

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel! I Will come Back for sure
3 nachten verbleven in april 2024
Reactie van Asad Haroon op 6 apr 2024
Hi Ester!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards, Asad HaroonGeneral Manager

10/10 – Uitstekend

Divynne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 STAR
1 nacht verbleven in februari 2024
Reactie van Asad Haroon op 28 mrt 2024
Hi Divynne!Thank you for choosing The Heritage Hotel and for sharing your experience with us. I'm happy to read your positive feedback about our hotel. I will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Bryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top location, a 5 minute walk to the Dubai Fountain and Mall. This is fantastic area to stay - busy, friendly, very upmarket and at night the buildings and trees and just about anything else is festooned with lights. A spectacle. Gorgeous hotel, room a good size. Good gym and excellent staff at the pool - complimentary bottle of water is a nice touch. Would always come back.
5 nachten verbleven in maart 2024
Reactie van Asad Haroon op 25 mrt 2024
Hi Bryan!I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Amar

Amazing
4 nachten verbleven in maart 2024
Reactie van Asad Haroon op 16 mrt 2024
Hi Amr!Thank you for choosing to stay with us and for your time to share a review. I'm glad to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

maha

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I will stay here again when I am visiting Dubai
2 nachten verbleven in maart 2024
Reactie van Asad Haroon op 5 mrt 2024
Hi maha!Thank you for choosing to stay with us and for your time reviewing us here. I’m thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Abdullah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels around Dubai Mall area. Excellent location, very good rooms, and so friendly and helpful staff. The only downside is that the bed mattress is too soft.
2 nachten verbleven in februari 2024
Reactie van Asad Haroon op 19 feb 2024
Hi Abdullah!Thank you for staying with us and for the time to share a review. I'm glad to read your positive feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location, comfortable room
Excellent location, comfortable room
3 nachten verbleven in februari 2024
Reactie van Asad Haroon op 8 feb 2024
Hi Jonathan!Thank you for staying with us and for your time to share a review. I'm so glad that you enjoyed your stay and the location, and the room was what you expected and deserve. We look forward to your next stay at The Heritage Hotel.Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

JianPing

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Asad Haroon op 1 feb 2024
Hi JianPing!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

6/10 – Redelijk

Patrice

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Asad Haroon op 24 jan 2024
Hi Patrice!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Morgan, austin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Asad Haroon op 19 jan 2024
Hi Morgan!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Great Stay!
I stayed here for 2 nights and it was a wonderful stay. It is in a great location to walk to the Burj Khalifa and neighboring mall and restaurants. We ate at the restaurant once for dinner and ordered room service for breakfast once. Both were great. I was impressed with the customer service, location, and quality for the price. I appreciated the cookies left in our room for Christmas too. A nice touch!
A sweet treat on Christmas!
Room service was hot and tasty.
Lobby
2 nachten verbleven in december 2023
Reactie van Asad Haroon op 16 jan 2024
Hi Laura!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

2/10 – Ontzettend slecht

Mustafa

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Çokmiyi değil verdiğin paranın karşılığı olamaz
1 nacht verbleven in januari 2024
Reactie van Asad Haroon op 14 jan 2024
Hi Moustafa!I recognize your time is valuable and appreciate the feedback you have provided. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. We look forward to your next stay at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

2/10 – Ontzettend slecht

Jose Enrique III

Negatief: Personeel en service
Terrible hotel billing experience which has not been resolved after we checked out 5 days ago! The hotel charged my credit card again for AED9,265 with no apparent reason. We have emailed them asking for an explanation but still no reply! All the pre-authorization charges on my card are still pending as well. They promised to email the complete hotel invoices for our 7 rooms but still no action till today!
Reactie van Asad Haroon op 14 jan 2024
Hi Jose Enrique III!Thank you for choosing to stay with us and for the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. Please know that I have shared your comments with our team and will make sure the pre authorization on your card is released as soon as possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Mazdak, Karaj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Asad Haroon op 14 jan 2024
Hi Mazdak!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Louis

2 nachten verbleven in december 2023
Reactie van Asad Haroon op 14 jan 2024
Hi Louis!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Ufuk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in november 2023
Reactie van Asad Haroon op 11 dec 2023
Hi Ufuk!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 – Goed

abdullah

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Asad Haroon op 11 dec 2023
Hi abdullah!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 – Goed

Farokh

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This hotel is all about location, location and location. But I wish they also pay more attention to updating the rooms. Get rid of the old towels. Add the essential amenities to bathrooms. Changes old furniture and outdated bed sides and tables.
2 nachten verbleven in december 2023
Reactie van Asad Haroon op 11 dec 2023
Hi Farokh!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown!Regards,Asad HaroonGeneral Manager

6/10 – Redelijk

Jihad

Reactie van Asad Haroon op 8 feb 2024
Hi Jihad!Thank you for staying at The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Terence, London

Reisde met familie
Positief: Voorzieningen
Staff Dining Location all fine
3 nachten verbleven in november 2023
Reactie van Asad Haroon op 1 dec 2023
Hi Terence!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 – Goed

zaid

Positief: Netheid, personeel en service
I liked the location and places around the hotel
4 nachten verbleven in november 2023
Reactie van Asad Haroon op 1 dec 2023
Hi Zaid!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and helpful staff
Great location and staff, we had an issue with our door not opening but staff where quick to move and upgrade us to another room 👍
2 nachten verbleven in november 2023
Reactie van Asad Haroon op 18 nov 2023
Hi Elizabeth!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

2/10 – Ontzettend slecht

junichi

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
綺麗、丁寧、食事も美味しい、素晴らしいホテルです
1 nacht verbleven in november 2023
Reactie van Asad Haroon op 18 nov 2023
Hi junichi!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 – Goed

Farah

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excellent location
2 nachten verbleven in november 2023
Reactie van Asad Haroon op 14 nov 2023
Hi Farah!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

6/10 – Redelijk

Farokh

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Go to this hotel just for its location and convenience. Otherwise don't expect too great things.
2 nachten verbleven in november 2023
Reactie van Asad Haroon op 9 nov 2023
Hi Farokh!We do appreciate the time you have taken to share the concerns, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Keith

2 nachten verbleven in juli 2023
Reactie van Asad Haroon op 21 nov 2023
Hi Keith!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 – Uitstekend

Setareh

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel
We were extremely happy with our hotel. It was very clean, everyone was very friendly and helpful. The hotel is located in the heart of downtown, beautiful street, and close to everything. Dubai mall is a few minutes walk. The surrounding is very clean and safe. Highly recommend this hotel.
7 nachten verbleven in oktober 2023
Reactie van Asad Haroon op 31 okt 2023
Hi Setareh!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service
Too expensive for its service & cleanliness level
I used to love this hotel especially for its great location and its proximity to so many nice places. Unfortunately, this is the only good thing about it now, as the hotel cleanliness has become so terrible. I spotted bedbug bites on my arms after staying there, however, i didn't see them on the hotel bed. Also, their housekeeping's cleaning practices are very dirty and unhealthy. I saw them clean the bathroom floors with our face towels. Also many times, they don't replace the towels although it have been thrown on the ground.
5 nachten verbleven in oktober 2023
Reactie van Asad Haroon op 21 okt 2023
Hi!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown.Regards,Asad HaroonGeneral Manager

2/10 – Ontzettend slecht

Miriam

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed is really bad, mattress and sheets are terrible.
7 nachten verbleven in oktober 2023
Reactie van Asad Haroon op 31 okt 2023
Hi Miriam!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown!Regards,Asad HaroonGeneral Manager