2 restaurants, serveren ontbijt, lunch, diner, Italiaanse gerechten
Beschikbaarheid controleren

Beoordelingen van SLS Dubai Hotel & Residences

5 out of 5
SLS Dubai Hotel & Residences
Marsi Drive, Business Bay, Dubai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 105 van 146 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 146 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 146 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 146 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 146 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Bandar

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Extremely happy with my stay. Room was amazing, location is excellent. Food is yummy. The only thing I want to suggest is that.. When someone reaching your hotel for check-in, firstly please offer them some seat to take rest ( maybe they were tired with travel) & give some refreshment like juice or something.. Otherwise, I had a great stay.
2 nachten verbleven in mei 2024
Reactie van Best wishes, Spencer Wadama, General Manager op 6 mei 2024
Dear Bandar, Thank you for such a wonderful review. We are absolutely thrilled to hear that you enjoyed your stay. Your comments has been passed to the team for improvements.We look forward to seeing you again soon.

2/10 – Ontzettend slecht

FARIS

2 nachten verbleven in april 2024
Reactie van Best wishes, Spencer Wadama, General Manager op 10 mei 2024
Dear Faris,Thank you for taking the time to give us your comments. We would like to hear more about your stay and invite you to forward your contact information along with a convenient time to reach you to our generic email address.We would appreciate the opportunity to exceed your expectations and would like to invite you back to the hotel very soon.

10/10 – Uitstekend

danny

2 nachten verbleven in april 2024
Reactie van Best wishes, Spencer Wadama, General Manager op 6 mei 2024
Dear Danny, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

danny

1 nacht verbleven in april 2024
Reactie van Best wishes, Spencer Wadama, General Manager op 29 apr 2024
Dear Danny, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
SLS Dubai is the premier destination. I've enjoyed every aspect of the hotel and continue to book here time and time again with confidence.
2 nachten verbleven in maart 2024
Reactie van Best wishes, Spencer Wadama, General Manager op 1 apr 2024
Dear Lawrence, Thank you very much for your wonderful comments, we are delighted to hear that you enjoyed your stay at SLS Dubai. Many thanks again for your kind words and for taking the time to share your experience with us. We look forward welcoming you at SLS Dubai very soon.

10/10 – Uitstekend

sami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing hotel
5 nachten verbleven in maart 2024
Reactie van Warm wishes, Spencer Wadama General Manager op 19 mrt 2024
Dear Sami, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Farbod

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Warm wishes, Spencer Wadama General Manager op 19 mrt 2024
Dear Farbod, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

2/10 – Ontzettend slecht

Moe

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hidden costs and charges, I paid way more than the booking price, no wake up call so maybe the charged me for late check out, ugly view for a premium booking
1 nacht verbleven in maart 2024
Reactie van Warm wishes, Spencer Wadama General Manager op 4 mrt 2024
Dear Moe,Thank you for sharing your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valuable guests is served to the highest standard, so I’m disappointed to read that may have fallen short due to the misunderstanding of the charges. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time you are planning on visiting SLS Dubai and I’ll make sure that your stay not only meets, but exceeds your expectations. Thank you.

8/10 – Goed

Dominique

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The property was stunning. The views fantastic. The room as clean as I’ve ever had. The only problem was when I showered the was standing water in the shower. The other was my card key stopped working daily. I had to get a new one. I would still recommend this hotel for anyone going to Dubai for a decent price. The mall was about 15 min drive but taxis are readily available.
4 nachten verbleven in februari 2024
Reactie van Warm regards, Spencer Wadama General Manager op 4 mrt 2024
Dear Dominique, Thank you very much for your rating and for sharing your experience. We hope your next visit will be more pleasant than the previous one.

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it
6 nachten verbleven in februari 2024
Reactie van Warm wishes, Spencer Wadama General Manager op 1 mrt 2024
Dear Stephen, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

6/10 – Redelijk

Ali, Riyadh

Positief: Personeel en service
Friendly staff, understanding manager and great roof-top lounge. However the facility is average, needs maintenance (plumbing issues) and overpriced.
4 nachten verbleven in februari 2024
Reactie van Warm regards, Spencer Wadama General Manager op 20 feb 2024
Hello Ali,Thank you for sharing your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our beautiful rooms is maintained to the highest standard, so I’m disappointed to read that may have fallen short. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time you are planning on visiting SLS Dubai and I’ll make sure that your stay not only meets, but exceeds your expectations. Thank you.

10/10 – Uitstekend

Raafat

1 nacht verbleven in januari 2024
Reactie van Warm wishes, Spencer Wadama General Manager op 14 feb 2024
Dear Raafat, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

faisal

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Warm wishes, Spencer Wadama General Manager op 22 jan 2024
Dear Faisal, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Pooya

Reactie van Warm wishes, Spencer Wadama General Manager op 1 feb 2024
Dear Pooya, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Pooya

7 nachten verbleven in januari 2024
Reactie van Spencer Wadama General Manager op 1 feb 2024
Dear Pooya, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Ömer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Warm wishes, Spencer Wadama General Manager op 9 jan 2024
Dear Omer, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

2/10 – Ontzettend slecht

Mohammed

4 nachten verbleven in december 2023
Reactie van Warm wishes, Spencer Wadama General Manager op 9 jan 2024
Dear Mohammed,Thank you for taking the time to give us your rating. We would like to hear more about your stay and invite you to forward your contact information along with a convenient time to reach you to our generic email address.We would appreciate the opportunity to exceed your expectations and would like to invite you back to the hotel very soon.

10/10 – Uitstekend

Ninna

4 nachten verbleven in december 2023
Reactie van Spencer Wadama General Manager op 26 dec 2023
Dear Ninna, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Warm wishes, Spencer Wadama General Manager op 11 dec 2023
Dear Guest, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Aramintha

7 nachten verbleven in november 2023
Reactie van Spencer Wadama General Manager op 22 dec 2023
Dear Aramintha, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Péter

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Gyönyörű a szálloda és nagyon tiszta. A személyzet rendkívül segítőkész, illetve a kilátás gyönyörű este
3 nachten verbleven in november 2023
Reactie van Warm wishes, Spencer Wadama General Manager op 24 nov 2023
Dear Peter, Thank you very much for your kind review. Great to hear that you enjoyed your experience and that our team helped to create such a memorable stay.

6/10 – Redelijk

Budoor

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Loud construction nearby, and doesn’t stop at any point. Also staff is slow with the check-in process.
1 nacht verbleven in november 2023
Reactie van Spencer Wadama General Manager op 10 nov 2023
Dear Budoor, Thank you for your rating and for sharing your experience, and we hope your next visit will be more pleasant than the previous one.

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Lobby was on the 71st Floor. Super cool concept and the infinity pool out of this world. Excellent views and sunsets.
1 nacht verbleven in oktober 2023
Reactie van Best wishes, Spencer Wadama General Manager op 2 nov 2023
Dear Carlos, Thank you very much for your kind review. Great to hear that you enjoyed your experience. We look forward to welcoming you back again soon.

8/10 – Goed

Abdulaziz

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room size is nice. House keeping very poor, they don’t come until you call them, even if you put the room service sign. The pool is small. The overall experience is just fine. Bur it require some enhancement from their side….
3 nachten verbleven in oktober 2023
Reactie van Best wishes, Spencer Wadama General Manager op 2 nov 2023
Dear Abdulaziz, Thank you for your high rating and for sharing your experience, we will act it accordingly! And we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Ravneet

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a beautiful property located just under 10 mins drive to Dubai mall (20-25 AED Uber ride) and 15 minutes from DXB. Service was excellent and fast throughout the hotel. Food was good throughout all restaurants and cafe on the ground floor. Given the location and clubs within it,could have easily been noisy but their soundproofing is so well done that we had excellent sleep every night. You basically can be homebody during hot hours, it has so many restaurant and lounge options. Special shoutout to Hasant (Hasi) who greeted us with kind smile everytime at F’lia and made sure all the guests around were well attended to and whole staff on 75th gloor went above and beyond to make our experience amazing.
4 nachten verbleven in oktober 2023
Reactie van Best wishes, Spencer Wadama General Manager op 9 okt 2023
Dear Ravneet, Thank you very much for your wonderful comments, we are delighted to hear that you enjoyed your stay at SLS Dubai. Many thanks again for your kind words and for taking the time to share your experience with us. We look forward welcoming you at SLS Dubai very soon.

10/10 – Uitstekend

Tanya

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Best wishes, Spencer Wadama General Manager op 9 okt 2023
Dear Tanya, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

HICHAM

1 nacht verbleven in oktober 2023
Reactie van Best wishes, Spencer Wadama General Manager op 30 okt 2023
Dear Hicham, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Ronnie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service. Amazing staff
7 nachten verbleven in september 2023
Reactie van Best wishes, Spencer Wadama General Manager op 2 okt 2023
Dear Ronnie, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Chia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Best wishes, Spencer Wadama General Manager op 3 okt 2023
Dear Chia, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

mahvash

3 nachten verbleven in september 2023
Reactie van Best wishes, Spencer Wadama General Manager op 16 okt 2023
Dear Mahvash, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Anwer

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in september 2023
Reactie van Best wishes, Spencer Wadama General Manager op 30 okt 2023
Dear Anwer, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Anwer

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place
5 nachten verbleven in augustus 2023
Reactie van Best wishes, Spencer Wadama General Manager op 11 sep 2023
Dear Anwer, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Ahmed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff Great hotel Great room Great service
6 nachten verbleven in augustus 2023
Reactie van Best wishes, Spencer Wadama General Manager op 29 aug 2023
Dear Ahmed, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Luis Felipe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super lugar
No he tenido mejor experiencia!! El lugar es increíble, la vista, la alberca, el bar, en fin. Todo
1 nacht verbleven in augustus 2023
Reactie van Best wishes, Spencer Wadama General Manager op 8 aug 2023
Dear Luis, Thank you very much for your kind review. Great to hear that you enjoyed your experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Shade

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All my experiences from the moment I arrived to check out was pleasant. The staff were all friendly and helpful. This hotel was amazing and I would definitely stay here again in the future!
4 nachten verbleven in juli 2023
Reactie van Best wishes, Spencer Wadama General Manager op 10 jul 2023
Dear Shade, What wonderful comments, thank you so much for taking the time to share your feedback. We are thrilled to hear that the genuine care shown by our team helped to create such a memorable experience and we look forward to welcoming you back again soon.

8/10 – Goed

briannah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good stay
Staff was friendly. Room was nice but had several small issues with the air not cooling late at night, The drainage in the shower, and the tv not connecting. Water was always hot which was great. The pool area is cute but very tight.
5 nachten verbleven in juni 2023
Reactie van Best wishes, Spencer Wadama General Manager op 6 jul 2023
Dear Briannah,Thank you for taking the time to share your feedback and mentioning that team did a great job of taking care of you. We value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. Will be happy to see you back!

2/10 – Ontzettend slecht

seyed-houman

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very bad slow room service they forget to clean and put new towels
3 nachten verbleven in juni 2023
Reactie van Best wishes, Spencer Wadama General Manager op 6 jul 2023
Dear Seyed,Thank you for sharing your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valuable guests is served to the highest standard, so I’m disappointed to read that may have fallen short. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time you are planning on visiting SLS Dubai and I’ll make sure that your stay not only meets, but exceeds your expectations. Thank you.

10/10 – Uitstekend

Asaf

1 nacht verbleven in juni 2023
Reactie van Best wishes, Spencer Wadama General Manager op 6 jul 2023
Dear Asaf, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

yoav

4 nachten verbleven in mei 2023
Reactie van Best wishes, Spencer Wadama General Manager op 6 jul 2023
Dear Yoav, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

4/10 – Matig

Salman

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in mei 2023
Reactie van Best wishes, Spencer Wadama General Manager op 12 mei 2023
Dear Salman, we truly appreciate the feedback. We strive to ensure that each one of our valuable guests is served to the highest standard, so I’m disappointed to understand that may have fallen short. I’m very sorry that your stay did not meet your expectations and would love the opportunity to hear more about your stay and regain your trust. Please let me know the next time you are planning on visiting SLS Dubai and I’ll make sure that your stay not only meets, but exceeds your expectations. Thank you.

10/10 – Uitstekend

Adi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fun
3 nachten verbleven in mei 2023
Reactie van Best wishes, Spencer Wadama General Manager op 12 mei 2023
Dear Adi, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Almudena

5 nachten verbleven in mei 2023
Reactie van Best wishes, Spencer Wadama General Manager op 12 mei 2023
Dear Almudena, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Andrew

4 nachten verbleven in april 2023
Reactie van Best wishes, Spencer Wadama General Manager op 12 mei 2023
Dear Andrew, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Yarden

1 nacht verbleven in maart 2023
Reactie van Best wishes, Spencer Wadama General Manager op 3 apr 2023
Dear Yarden, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

Rachid

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent stay
6 nachten verbleven in maart 2023
Reactie van Best wishes, Spencer Wadama General Manager op 3 apr 2023
Dear Rachid, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

RIVKA LINDA

7 nachten verbleven in maart 2023
Reactie van Best wishes, Spencer Wadama General Manager op 3 apr 2023
Dear Rivka, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

10/10 – Uitstekend

veronica

4 nachten verbleven in februari 2023
Reactie van Best wishes, Spencer Wadama General Manager op 3 apr 2023
Dear Veronica, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!

2/10 – Ontzettend slecht

Huzaifa Islam

1 nacht verbleven in februari 2023
Reactie van Best wishes, Spencer Wadama General Manager op 20 feb 2023
Dear Islam,Thank you for rating your experience. We would like to hear more about your stay and invite you to forward your contact information along with a convenient time to reach you to our generic email address.We would appreciate the opportunity to exceed your expectations and would like to invite you back to the hotel very soon.

2/10 – Ontzettend slecht

Mohsin

Positief: Personeel en service, voorzieningen
6 nachten verbleven in februari 2023
Reactie van Best wishes, Spencer Wadama General Manager op 3 apr 2023
Dear Mohsin,Thank you for taking the time to give us your rating. We would like to hear more about your stay and invite you to forward your contact information along with a convenient time to reach you to our generic email address.We would appreciate the opportunity to exceed your expectations and would like to invite you back to the hotel very soon.

10/10 – Uitstekend

Jan

12 nachten verbleven in januari 2023
Reactie van Best wishes, Spencer Wadama General Manager op 20 feb 2023
Dear Jan, Thank you very much for your high rating. Great to know that you enjoyed your experience. We will be happy to see you back!