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Beoordelingen van Wingate by Wyndham Bentonville AR

2.5 out of 5
Wingate by Wyndham Bentonville AR
7400 Sw Old Farm Blvd, Bentonville, AR

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 522 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 297 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1000 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Aron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed verzorgde hotel dichtbij airport XNA, vriendelijke shuttlechauffeur, alles boven verwachting, kan menig hotelletje in Nederland een voorbeeld van nemen.
1 nacht verbleven in januari 2023
Reactie van George op 15 jan 2023
Thank you for staying with us. We appreciate your feedback.

6/10 – Redelijk

Rebecca

Positief: Netheid, personeel en service
Clean but felt unsafe
1 nacht verbleven in februari 2024
Reactie van George op 29 mei 2024
Thank you for staying with us. We appreciate your feedback. We would like to know more about why you felt unsafe during your stay. This will help us to make any necessary changes to ensure all our guest feel safe at the property.

6/10 – Redelijk

Jeremy

Negatief: Netheid
Corridor smells bad, hasn’t been vacuumed in a while. The toilet had a dried eye contact on the seat and was filthy inside
1 nacht verbleven in mei 2024
Reactie van George op 29 mei 2024
Thank you for staying with us. We apologize for the inconveniences you experienced. We will certainly address these issues with our staff. We appreciate your feedback.

8/10 – Goed

Lara, Huntington Beach

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
nothing around it at all. people were very nice. fitness center was very old and lights would not stay on. elevator was broken? very very few food choices and noisy doors.
2 nachten verbleven in mei 2024
Reactie van George op 24 mei 2024
Thank you for staying with us. The fitness center has a timed light switch with variable times of 5, 10, 30, and 60 minutes. As far as the elevator, we are awaiting an Otis technician to come to the property to fix the phone line. We appreciate your feedback and apologize for any inconvenience you experienced during your stay.

8/10 – Goed

Nathan R

Zakenreiziger
Positief: Netheid, personeel en service
the location was great. Not in the middle of everything. Peaceful
2 nachten verbleven in mei 2024
Reactie van George op 24 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Shiela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I cannot say enough about the staff or the shuttle service. Two members of the staff helped us get our luggage in our daughter's car. My husband is recovering from surgery, and without their kind help, we would never have been able to make it all work. Many, many thanks!
1 nacht verbleven in mei 2024
Reactie van George op 24 mei 2024
Thank you for staying with us. We are more than happy to assist our guests in any way possible. We appreciate your feedback!

8/10 – Goed

Sandra, Shreveport

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay. Only reason I did not give 5 stars, because fan/light combo in bathroom was too loud. No way to turn off noise without turning off light in bathroom too.
1 nacht verbleven in mei 2024
Reactie van George op 23 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Alisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very well taken care of. Very clean with friendly staff. Hot breakfast was very good and it was fresh.
2 nachten verbleven in mei 2024
Reactie van George op 22 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Nancy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient for the airport, friendly staff and always efficient
1 nacht verbleven in mei 2024
Reactie van George op 22 mei 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Redelijk

Cathryn

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Handy to the airport and had free shuttle. Did experience hold up at check in- the receptionist lady was not that friendly and looked bothered that my booking through Expedia was giving her problems with putting through payment. Then something about incidental extra deposit that I could get back upon check out - confusing! And she didn’t seem to want to take time explaining
1 nacht verbleven in mei 2024
Reactie van George op 22 mei 2024
Thank you for staying with us. We apologize for the inconvenience at check in. We appreciate your feedback!

8/10 – Goed

Constance

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to airport and free shuttle was a big plus. Furniture and decor very dated but except for one spot in bathroom very clean. Everything worked well and was well arranged.
1 nacht verbleven in mei 2024
Reactie van George op 17 mei 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Matig

Joseph

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Arrived 5am on Sunday morning, left the property came back at 6pm and housekeeping didn’t even clean my room and the sheets were so dirty it looked like there was a huge urine stain. I had to switch rooms and am getting a run around about comping me for Saturday night
3 nachten verbleven in mei 2024
Reactie van George op 16 mei 2024
We apologize for the inconvenience. Be assured that this is not our normal operating practice. Management will certainly look into the situation.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van George op 16 mei 2024
Thank you for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Maria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van George op 16 mei 2024
Thank you for staying with us. We apologize that your stay did not meet your expectations. We appreciate your feedback!

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
IT WAS GREAT
1 nacht verbleven in mei 2024
Reactie van George op 15 mei 2024
Thank you for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Thomas

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
First room had a musty odor with water on the floor near AC, second room had a bathroom door that had a 1 inch gap at top of hinged side and could not close on the other, stained up upholstery , dirty room, smelled bad and body wash container was empty. I have never written a review before but this place needed one.
1 nacht verbleven in mei 2024
Reactie van George op 11 mei 2024
Thank you for staying with us. We apologize for the poor condition of your room during your stay. We will certainly address these issues and make the needed changes. We always value our guests' feedback.

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
shuttle service was excellent
1 nacht verbleven in mei 2024
Reactie van George op 7 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Shiela

We would like to stay longer
1 nacht verbleven in mei 2024
Reactie van George op 7 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Dom and Star, Farmington

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful facilities and staff!
2 nachten verbleven in mei 2024
Reactie van George op 7 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and spacious rooms that were well kept. Pool and hot tub were great for relaxing at the end of the day. Free shuttle service to the airport was also helpful
1 nacht verbleven in mei 2024

10/10 – Uitstekend

donna

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van George op 7 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Chuck

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van George op 3 mei 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Lynn

Reisde met familie
Positief: Personeel en service, voorzieningen
Hotel is looking a little worn and could use some upkeep. For example, loose floorboards in our room and the tub didn’t work properly. But, it was a very quiet room, friendly staff and nice shuttle to airport at 4 am. Overall a good stay!
1 nacht verbleven in april 2024
Reactie van George op 3 mei 2024
Thank you for staying with us. We appreciate your feedback. We will certainly address the issues you've raised and apologize for any inconvenience.

10/10 – Uitstekend

Paul

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's an airport hotel. Good for the airport but there's nothing else around. So if you're visiting the area for a few days may want to be closer to town.
4 nachten verbleven in april 2024
Reactie van George op 1 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We use this hotel whenever we fly out of the nw ark airport
1 nacht verbleven in februari 2024
Reactie van George op 28 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Sheryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were all friendly and helpful. It was quiet. The room was a clean, average, hotel room, as I had expected. It met my expectations and needs. It was good value for the cost. The free shuttle to and from the nearby airport was very convenient. There aren't any dining options nearby so you will need to have transportation or order delivery.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were flying out of the airport it was perfect. Less than 5 minutes and they dropped us off at the door. Will definitely stay there again.
1 nacht verbleven in april 2024
Reactie van George op 23 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

donnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van George op 20 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Rebekah, Lebanon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is close to airport and a little out of town, so we had to drive to find a restaurant for dinner. But it was clean, quiet, rooms good size, we enjoyed the hot tub and the breakfast was good.
1 nacht verbleven in april 2024
Reactie van George op 17 apr 2024
Thank you for staying with us. We appreciate your feedback and are glad you enjoyed your stay.

10/10 – Uitstekend

Brenda

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van George op 14 apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Redelijk

Deborah

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom was dirty and soap and shampoo needed refilled
1 nacht verbleven in april 2024
Reactie van George op 12 apr 2024
Thank you for staying with us. We apologize for the condition of your bathroom upon check-in. We will certainly address the issue with our housekeeping staff. We also appreciate the feedback.

10/10 – Uitstekend

Christie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New and clean but absolutely nothing in area that’s walking distance. Hotel does have shuttle that will take you into town for cheaper than Uber
1 nacht verbleven in april 2024
Reactie van George op 6 apr 2024
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 – Uitstekend

Leah

Positief: Netheid, personeel en service
Needed a place to stay close to the airport for an early morning flight. It was perfect and they had breakfast items early and fresh coffee. Made my day! Front desk was friendly and check in was fast.
1 nacht verbleven in maart 2024
Reactie van George op 5 apr 2024
Thank you for staying with us. We greatly appreciate your feedback.

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice place returning customer
1 nacht verbleven in april 2024
Reactie van George op 5 apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Elie

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van George op 5 apr 2024
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Dana

Reisde met partner
Hotel has no water, hope it’s on soon or I will ask for a refund.
1 nacht verbleven in april 2024
Reactie van George op 3 apr 2024
We apologize for the inconvenience. The main water line for the city of Bentonville collapsed last night. Water service was restored to the hotel within an hour.

2/10 – Ontzettend slecht

Alicia

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
They have bed bugs and still charged us for our 5 rooms. The 5 rooms were supposed to all be $115 through Expedia however once we checked it only 3 rooms were $115 another one I was charged $125 and the another one was $140. All 5 rooms were the exact same room on the same floor. Whenever we found the bed bugs the hotel maintenance men and housekeeper said yep that’s bed bugs for sure and said they would notify the manager. The manager said that’s weird that’s never happened here before. We should have received a refund. I did not have the time to argue with him as my family and I were on the way to a funeral. We will never stay in a Wyndham hotel again anywhere. Not only are we out of over $500 on the rooms but at least $1000 or more in all of our belongings that we had to throw away.
1 nacht verbleven in maart 2024
Reactie van George op 30 mrt 2024
I would like to clarify. Regarding the room rates, you booked these rooms through Expedia and the rate per room is based on what you agreed to with Expedia at the time of your booking. The hotel has no control over the rates guests pay when booking through a third party. Secondly, you reported finding a single insect on the bed. When maintenance arrived to confirm, the guests were sitting on the bed with the insect on the bed. There were not several bugs as you've indicated. You also stated that if there was a bug in one room then there were bugs in the other rooms as well. The manager also informed you that she would not make any decision on refunds until a certified pest control agent came and inspected the rooms. After inspection, the pest control agent reported that he did not find any insects, nor, did he find any evidence that there were bed bugs in any of the rooms.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van George op 30 mrt 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Gerry

Zakenreiziger
No one ever indicated that not only was it isolated but they offer NO ASSISTANCE with shuttle services or anything else. There is no restaurant service within or even nearby. Cab services cost as much as a car rental
1 nacht verbleven in maart 2024
Reactie van George op 29 mrt 2024
Thank you for staying with us. Our shuttle service is for drop off and pick up to the airport. We do not travel to surrounding communities to pick up guests and bring them to the hotel which is why you needed cab services. While we are isolated with our location, there are several food delivery options available to hotel guests.

8/10 – Goed

David, St Augusta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place set Off from most everything. Food 10 minutes away which is no big deal just beware
1 nacht verbleven in maart 2024
Reactie van George op 30 mrt 2024
Thank you for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

James

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van George op 27 mrt 2024
Thank you for staying with us. We apologize that your stay did not measure up to your expectations. Please let us know where we can improve so we may provide the best service possible to our guests.

10/10 – Uitstekend

Roger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great staff (helpful). Nice room, great breakfast
1 nacht verbleven in maart 2024
Reactie van George op 18 mrt 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Logan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van George op 17 mrt 2024
Thank you for staying with us.

10/10 – Uitstekend

Chantel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice and quiet and clean. There was a Dollar General nearby and it was near the airport. To dine you had to drive at least 15 - 20 minutes back into town, but other than that, it was a very nice place. We would stay there again!
1 nacht verbleven in maart 2024
Reactie van George op 16 mrt 2024
Thank you for staying with us. We greatly appreciate your feedback.

8/10 – Goed

EDUARDO

1 nacht verbleven in maart 2024
Reactie van George op 3 apr 2024
thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van George op 13 mrt 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Jennifer

1 nacht verbleven in maart 2024
Reactie van George op 30 mrt 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Lawrence

3 nachten verbleven in maart 2024
Reactie van George op 30 mrt 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Matig

Allison

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van George op 13 mrt 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Sheila

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very nice, rooms were clean. Out of town not much traffic. The breakfast was wonderful. Would stay there again.
1 nacht verbleven in maart 2024
Reactie van George op 13 mrt 2024
Thank you for staying with us. We appreciate your feedback!