Poolbar

Beoordelingen van Hotel Lulu, BW Premier Collection

3.5 out of 5
Hotel Lulu, BW Premier Collection
1850 S Harbor Blvd, Anaheim, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1582 van 2822 beoordelingen" "
Gastenscore: 8 - Goed. 672 van 2822 beoordelingen" "
Gastenscore: 6 - Redelijk. 284 van 2822 beoordelingen" "
Gastenscore: 4 - Matig. 154 van 2822 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 130 van 2822 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel voor je Disneyland vakantie. Op 15 minuten loopafstand van Disneyland. Aantal winkels en eetgelegenheden in de buurt. Hotel personeel is vriendelijk en behulpzaam. Kamer is voorzien van een kluisje en koelkast wat ontzettend handig is.
7 nachten verbleven in november 2022
Reactie van Eve op 13 nov 2022
Thank you for your review! we hope to see you soon!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a last minute stay, I was staying at another hotel, and I decided I wanted to stay one more day. The hotel I was staying at didn’t have any availability, I found hotel lulu. I regret not staying here my whole trip. Next Anaheim trip it will definitely be here!!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every Disney trip planning is easy because we always stay here! Don’t even need to look at any other hotels! Thank you for always being the best! Great front staff, always friendly and always helpful.
2 nachten verbleven in mei 2024

4/10 – Matig

Jenesis

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Joshua

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a phenomenal place to stay for people wanting a hotel thats close to Disneyland. I appreciate the added security of having to card in at the elevator up to your floor to prevent unauthorized visitors. I can’t comment enough how much the staff made this my go to hotel for my future visits. Thank you for the hospitality and incredible experience!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Domenika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gustó mucho la cercanía a los parques de Disney y con el autobús de Disney del estacionamiento ToyStory queda justo al lado, la gente es muy amable y siempre dejaban el cuarto súper limpio :) sin duda regresaría
4 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Querida Domenica,¡Gracias por tus maravillosos comentarios! Estamos encantados de que haya disfrutado de nuestra excelente ubicación, estacionamiento conveniente y equipo amigable. ¡Fue un placer tenerlo aquí y esperamos darle la bienvenida nuevamente al Hotel Lulu, BW Premier Collection para otra visita mágica!

8/10 – Goed

Kasandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jocelyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fast check in. Easy access to parking lot.
1 nacht verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Jocelyn,We're so pleased you enjoyed your stay at Hotel Lulu, BW Premier Collection! It's great to hear that our check-in process went smoothly and that you appreciated the accessible parking. The next time you're in the area, please come see us again for another terrific experience.

10/10 – Uitstekend

Timothy, Vista

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Timothy,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Hotel Lulu, BW Premier Collection soon for another great stay.

10/10 – Uitstekend

ROBERTO, LAREDO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exelente
2 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Roberto,Thank you for staying with us and for your feedback! We're glad you had a phenomenal experience. It was a pleasure having you here, and we hope to welcome you back to Hotel Lulu, BW Premier Collection soon for another great stay.

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We choose this hotel every time we come to Anaheim. Great service
2 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Justin,Thank you for taking a moment to write a review. It is an honor to learn you enjoyed your stay with us, particularly highlighting our service. We appreciate you being a loyal guest of ours. Thank you for choosing to stay at Hotel Lulu, BW Premier Collection, and we look forward to welcoming you again.

6/10 – Redelijk

Charles

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

Sara

Reisde met familie
Positief: Personeel en service
Within walking distance to Disney parks. Staff were very friendly. The room was dated. Has carpet which I’m not a fan of in hotels. Along with the fabric shower curtains. The tables were scuffed up and chair was stained and ripped. Tub didn’t drain very well. Safety feature of having to use room key in order for elevator to operate was appreciated.
3 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Sara,Thank you for staying with us and taking a moment to compliment our ideal location near the Disney parks and our team's exceptional guest service. Also, we appreciate your confidence in us regarding the safety features, as these are among our top priorities. However, we apologize for any concerns you had with our accommodations. Your comments will be analyzed by our team to create a more welcoming and comfortable environment for our guests going forward. Nevertheless, it was an honor to have you here, and we hope you will stay with us again the next time you are in the area.

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very calm, clean and I loved the decor and style when we immediately walked in. The price was good but I think parking is a little expensive and the $50 deposit was a little unclear when booking. Overall I enjoyed it and it was a great stay and location!
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Richard,Thank you for sharing your experience at Hotel Lulu, BW Premier Collection. We're delighted you loved our calm atmosphere, cleanliness, and stylish decor. Rest assured, we also appreciate your feedback on the parking cost and deposit clarity, and we'll work to ensure these are clearer to guests going forward. We're glad you enjoyed your overall stay and look forward to welcoming you back again!

10/10 – Uitstekend

Stephie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel centrico y muy bonito!
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Querida Stephie,Gracias por brindarnos su opinión sobre su estadía en el Hotel Lulu, BW Premier Collection. ¡Estamos encantados de que haya disfrutado de la comodidad de nuestra propiedad ubicada en el centro y de que se haya divertido en las numerosas atracciones cercanas! ¡Esperamos poder brindarle otra estadía fantástica en su próxima visita a Anaheim!

10/10 – Uitstekend

Jeanette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property with walking distance to a lot of dinning options & transportation to Disneyland. Super clean, quiet & friendly staff & lots of parking.
2 nachten verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Jeanette,Thank you for sharing your experience at Hotel Lulu, BW Premier Collection. We're thrilled you enjoyed our convenient location, attention to cleanliness, and friendly team. It's also great to hear you found ample parking and easy transportation to Disneyland. We look forward to welcoming you back for another magical stay!

10/10 – Uitstekend

Noel, MIAMI

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Noel,Thank you for choosing Hotel Lulu, BW Premier Collection, and our location is often a highlight for many of our guests. Thank you for taking a moment to let us know about your time staying with us, and we cannot wait to see you again soon!

10/10 – Uitstekend

Amber

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here are awesome and very helpful! It is clean and a safe area. We love staying at Lulu for our Disneyland trips.
2 nachten verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Amber,It was our pleasure to provide you with clean, safe accommodations. We're glad our friendly staff made you feel welcome, and we look forward to seeing you again at Hotel Lulu, BW Premier Collection!

2/10 – Ontzettend slecht

Rosaly

Negatief: Personeel en service
El gringo de la recepcion se porto super grosero siempre, hice una reservacion dos veces por equivocacion y me la cobraron, cada vez que iba a Disney, me hospedaba en ese hotel, pero ya no volvere.
1 nacht verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Querida Rosaly,Gracias por tus comentarios. Lamentamos profundamente la experiencia con nuestra recepción. Esto no cumple con nuestros estándares de hospitalidad y tomaremos medidas para garantizar que todos los huéspedes reciban un servicio amable y profesional. Nos disculpamos por el inconveniente de tener que pagar dos veces y le recomendamos que se comunique con el sitio de terceros que utilizó para su reserva. Tienen acceso a su información de facturación y pueden ayudarlo mejor. Esperamos que considere quedarse con nosotros nuevamente para ver cómo hemos mejorado.

10/10 – Uitstekend

Luz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and friendly.
2 nachten verbleven in maart 2024
Reactie van General Manager op 21 mei 2024
Dear Luz,Thank you so much for choosing to stay with us at Hotel Lulu, BW Premier Collection. Our goal is to provide every guest with friendly service, so we're thrilled that was the case for you. It's great to read you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay.
3 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Anthony,We're delighted to know that you had a great time with us overall! We trust that everything was in order for your stay, and we hope to see you again soon.

2/10 – Ontzettend slecht

Rosaly

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
El personal de recepcion fue muy grosero ( el gringo) los demas fueron muy amables. Tambien tenia una reservacion que por error se reservo dos veces la misma noche y no quisieron cancelarla. Siempre habia ido a ese hotel a hospedarme y me gustaba mucho, pero no regreso de nuevo.
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Querida Rosaly,Gracias por compartir su experiencia. Lamentamos escuchar los problemas que tuvo con nuestro equipo de recepción y el error de reserva. Sus comentarios son cruciales para que podamos abordar estas inquietudes. Nos alegra que haya disfrutado de su estadía con nosotros y esperamos tener la oportunidad de brindarle una mejor experiencia en el futuro.

10/10 – Uitstekend

moises

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the moment you enter the property you see how clean and calm it is in there. Every staff member we met were kind and quite helpful. We enjoyed our stay and will be booking a room here for our next trip to Disneyland.
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Moises,Thank you for providing your outstanding review! At Hotel Lulu, BW Premier Collection, we strive to provide an unforgettable experience for our guests. We are thrilled that our team made you feel welcome and that you had a relaxing, comfortable stay. It would be our pleasure to have you join us again on your next Anaheim adventure!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Querida Raquel,Gracias por sus amables palabras sobre el excelente servicio que recibió durante su estadía con nosotros. Estamos ansiosos por tener el placer de darle la bienvenida nuevamente al Hotel Lulu, BW Premier Collection para otra estadía excepcional.

10/10 – Uitstekend

Ramon

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My go to hotel when going to Disneyland!
2 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Ramon,Thank you for staying with us at Hotel Lulu, BW Premier Collection, and for your kind words. We are delighted to hear we have become your go-to hotel in the area and look forward to many more visits!

6/10 – Redelijk

Russell

Reisde met partner
Positief: Netheid, personeel en service
Only downfall was the $50 additional charge per day resort fee. I wouldn’t have booked the stay if I was going to be charged an additional $150.
3 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Russell,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any confusion about our fees. For your convenience, this information is available online for review prior to booking. If you're in the area again, please come back to see us.

10/10 – Uitstekend

JoeFab

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was friendly and genuinely happy.
2 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Joe,It was such a pleasure to welcome you to Hotel Lulu, BW Premier Collection! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!

2/10 – Ontzettend slecht

Jarred

Negatief: Netheid, personeel en service
Was sent to a room on the first floor near a window to the parking lot where they’re were homeless walking around collecting cans. I asked to move rooms, and was sent to the top floor to a supposed “upgraded room” that looked no different then the room I had booked. Parking was almost $40, ridiculous. Would not stay here again. Staff at the front desk was also a snob.
1 nacht verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Jarred,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any disappointment with the rooms and service. Our goal is to create a welcoming, comfortable environment, and we'll look into your comments further. For your convenience, our parking fee is noted online. Should you be in the area again, please consider coming back to see us.

10/10 – Uitstekend

Raquel, Grandview

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We use this hotel for our drivers is really convenient and close to Disney.
1 nacht verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Raquel,Thank you for staying with us and for your feedback! We're glad our location was convenient and made such a great impact on your experience. We hope to welcome you back to Hotel Lulu, BW Premier Collection, soon for another terrific stay.

10/10 – Uitstekend

Cynthia, moreno valley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
2 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Cynthia,We're so happy to know that you enjoyed everything about your time with us! Thank you so much for the perfect rating, and we hope to see you again in the future.

10/10 – Uitstekend

Paige

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to navigat the amenities.
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Paige,Your perfect rating means the world to us. We're so happy to know that our wonderful amenities left a positive impression on you and that you had a great time with us overall. Thank you, and we hope you'll give us another chance soon.

10/10 – Uitstekend

richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Juancarlos

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay at Hotel was good! I checked in and was greeted with an adult drink. Definitely my favorite part of the stay. Room overall was clean and walking to Disney wasn’t too bad. There was plenty of parking and it was easy to come and go from the hotel. Location is really good when compared to the price.
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Juancarlos,Thank you for sharing your positive experience! We're delighted that the welcome drink was a highlight and that our location and amenities met your needs. We look forward to welcoming you back to Hotel Lulu, BW Premier Collection on your next visit to Disney!

10/10 – Uitstekend

Cindy

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Stephany

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bus station for disney was right in front. First stop . CVS in front a bug plus and the ihop next door . Hotel was cute rooms were nice
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Stephany,Thank you for your review and for giving us a perfect rating! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Receiving recognition for our lovely accommodations is always appreciated as well. It was a pleasure having you here, and we hope you return soon!

10/10 – Uitstekend

Karissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a fun hotel! My 5 year old Loves it here ! The pool, fire pit for s’mores , bag toss, connect four, outdoor jenga , ping pong ! We played it all !!! And spent the whole day in the pool- love that they provide pool floaties , beach ball, diving toys ! Would come again
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Karissa,Thank you for the fantastic review! We're thrilled you and your family had such a fun experience at Hotel Lulu, BW Premier Collection. It's delightful that our pool and various games added to your enjoyment. We love providing a place where families can create memorable moments, and we look forward to welcoming you back!

8/10 – Goed

Allison

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience! Cute decor!
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Allison,Thank you for choosing to stay with us at Hotel Lulu, BW Premier Collection. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us even better, please do not hesitate to reach out.

10/10 – Uitstekend

Anysa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the cleanest hotels I’ve been to and they offered us a free vodka lemonade that was amazing!
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Anysa,It was truly a pleasure to welcome you to Hotel Lulu, BW Premier Collection during your recent stay. We're thrilled to hear you had an enjoyable experience and that you appreciated our exceptionally pristine accommodations and had the opportunity to try one of our delicious vodka lemonades! Thank you for taking the time to share your positive review, and we hope to welcome you back on another occasion.

6/10 – Redelijk

Krystle

Positief: Personeel en service
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio y bienvenida
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Querido Jason,Gracias por quedarse con nosotros y por sus comentarios. Nos alegra que haya tenido una experiencia de clase mundial. Esperamos darle la bienvenida nuevamente pronto para otra excelente estadía en el Hotel Lulu, BW Premier Collection.

10/10 – Uitstekend

Herberth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good 👍
2 nachten verbleven in april 2024
Reactie van General Manager op 10 mei 2024
Dear Herberth,It's lovely that you had an enjoyable time at Hotel Lulu, BW Premier Collection. Our team strives to create memorable experiences for our guests, and we look forward to welcoming you back.

2/10 – Ontzettend slecht

Mackenzie

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Emanuel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this hotel
2 nachten verbleven in april 2024
Reactie van General Manager op 10 mei 2024
Dear Emanuel,We're delighted you enjoyed your stay at Hotel Lulu, BW Premier Collection. Our team takes pride in providing exceptional service, and we look forward to welcoming you back for another memorable stay!

8/10 – Goed

Kara

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024

8/10 – Goed

Mariana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to Disneyland, about 10-15 minutes. Staff were friendly. Room was clean, nothing fancy. Parking fee of $29, but plenty of parking. Would recommend
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Mariana,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team, impeccable accommodations, and fantastic location helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Hotel Lulu, BW Premier Collection soon!

6/10 – Redelijk

Madelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself it very clean and the rooms are great. My experience could have been better. I was double-charged upon check-in. Management was helpful in reversing the charge and offering complimentary breakfast. I thought that was the end of my troubles, unfortunately, While in the restroom I had someone walk into my room who was given keys to my room. I was compensated $50 but left me with an uneasy feeling about my safety.
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Madelyn,Thank you for providing your review. We are sincerely sorry to hear about the double charge and the incident with the room key. We understand how unsettling this inconvenience would be and deeply regret any worry they caused. Thank you for acknowledging the helpfulness of management in resolving the double charge and offering breakfast. Rest assured, guest safety is our highest priority, and we will investigate this key access concern thoroughly to ensure it does not reoccur. It was a pleasure to welcome you, and we hope you will consider staying with us again for a truly exceptional experience.

6/10 – Redelijk

Denise

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved this hotel. We are beach people and the decor made us smile everywhere we looked. The welcome drink and cookies for the kids was a nice surprise! We were here for a dance competition and the walk to the convention center was 5 minutes. We had a great stay and look forward to staying again soon!
3 nachten verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Christina,Hearing from our satisfied guests always brightens our day! It was an honor to host you at Hotel Lulu, BW Premier Collection. We are happy that you enjoyed our atmosphere, which reminded you of your favorite place to be! We trust you relaxed during your stay and enjoyed your time in Anaheim. Come back and stay with us again soon.

8/10 – Goed

Martin, thornton

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Booking was easy. But until arrival, I wasn’t told that there was a nightly fee for parking (I have a rental car) and that there was an additional deposit of 50$ a night on top of the already paid rental of the room. Very inconvenient. Space was nice and clean. No other issues with the facility. The property is very close to the Disneyland theme park, which was convenient.
3 nachten verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Martin,Thank you for staying with us and for your review. We are glad our convenient location worked well for your travel needs. Also, we appreciate you highlighting our clean and comfortable accommodations. However, we apologize for any concerns you had with our parking. Rest assured, we will take your constructive comments into consideration as we strive to make improvements for our great guests. It was wonderful having you visit us, and we hope to see you again soon for an even more exceptional experience.

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was so nice and the property was so clean
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Claire,Thank you for taking a moment to review your recent stay with us. It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Hotel Lulu, BW Premier Collection!