Een buitenzwembad, parasols bij het zwembad en ligstoelen
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Beoordelingen van 88 Palms Hotel & Event Center

2 out of 5
88 Palms Hotel & Event Center
1901 Palm Beach Lakes Blvd, West Palm Beach, FL

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 186 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 147 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 186 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 167 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 317 van 1003 beoordelingen" "

5,6/10

Netheid

6,6/10

Personeel en service

5,2/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rich

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

4/10 – Matig

Thomas

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
It’s an old(er) x-Ramada. They spent a little money on common areas/hallways. The rooms are outdated! Shower has minimal to zero hot water! Furniture is nasty(stains!) **most objectionable to me is the tv/cable!?!?? Small tv(possibly a monitor?) that emits buzzing sounds on a lot of channels! Only a handful of channels available! 2 popular(TBS/TNT) channels have ZERO/NO sound!?!?!? That’s an embarrassment. Pillows are miserable.
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Thank you for sharing your experience with us, it saddens us that we were rated 2 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Voorzieningen
Good people work there
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

6/10 – Redelijk

Sarah, Orlando

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Thanks for sharing on your stay

8/10 – Goed

Cornelius

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and close to I95
2 nachten verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Thanks for sharing on your stay we look forward to your return

6/10 – Redelijk

Blake

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Thanks for sharing please visit again soon

4/10 – Matig

Thomas

Zakenreiziger
It’s an old(er) hotel. 3-5(?) years ago a little money was put in but funds must of dried up? Gave up “Ramada” and quit updating!?!? This room smelled really bad, mildew!!!! A/c was weak? Shower was awful, no pressure, awhile to get warm!??? This am no hot water???? Again, same TV issues as last time. Limited channels, 2 popular channels, TBS/USA, had NO volume!?!?? Same last visit in different room?!?!??!? Smell was way stronger this room than last
1 nacht verbleven in mei 2024
Reactie van General Manager op 3 mei 2024
We welcome all feedback, and we thank you for taking the time to share your comments on your recent visit with us. It is unfortunate to hear about your concerns regarding the property. In addition, we will investigate the other issues that you mentioned, and work to correct those, as necessary. Once again, thank you for taking the time to share your thoughts, and we hope to see you again in the future so that we can show you a fuller experience

6/10 – Redelijk

Thomas

It’s an old(er) property. A few years back, it was Ramada, they were “remodeling”…it seems they did the minimum. Below average trades as paint is smeared on frames, fixtures, etc Room was clean, furnishings ok Shower took awhile to get warm water. Tv had minimum (31) channels and 5-6 of those didn’t connect? 2 stations had no volume!?!? It’s ok
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

2/10 – Ontzettend slecht

Eric

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was unable to check-in with the digital wallets payments. This was also post hospitalization and wasted money with Lyft. They also don't use cash as a method of payment.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

8/10 – Goed

Gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value Convenient to items of interest
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

10/10 – Uitstekend

Matt

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
TV didn't work properly, ac noisy and didn't cool room properly
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
We are distressed to hear about your experience. Please accept our apologies for any concerns about you AC and TV. We will investigate this further. Feedback like yours helps us improve, and we will pass your comments along to the appropriate staff members. If you are in the area again, we'd be grateful for another chance to impress you."

4/10 – Matig

Robinson

2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience

8/10 – Goed

Kelly

Negatief: Staat van de accommodatie en faciliteiten
Older property, not in great shape, but relatively clean for the product. Heavy smell of marijuana throughout the hotel sketchy clientele, apathetic staff. Isn’t the greatest.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile

10/10 – Uitstekend

marilda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

10/10 – Uitstekend

Elda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place and very clean
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 – Ontzettend slecht

Annie

Negatief: Netheid, staat van de accommodatie en faciliteiten
The bedding in the room was not clean. Soon arrival to our room there were roaches.
1 nacht verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 star. Please accept our apologies for not meeting your expectations. We will investigate the issue that you mentioned, and work to correct as necessary. Once again, thank you for taking the time to share your thoughts, and we hope to see you again in the future so that we can show you a fuller experience

10/10 – Uitstekend

Anthony

1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

6/10 – Redelijk

Jasmin

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 3 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

4/10 – Matig

Joanne

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is super outdated and the floor plan is horrible. Our room looked like it hadn’t been cleaned in weeks
2 nachten verbleven in februari 2024
Reactie van General Manager op 1 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 2 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

6/10 – Redelijk

Jose B

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
To old
3 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 3 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

10/10 – Uitstekend

Eshiea

1 nacht verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 – Ontzettend slecht

Luz

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place is full of druggies , dirty , roaches , rusty and broken furniture . Worse place I have ever stayed at and if it wasn’t so late I would have left but stayed till the morning then left . Never again . I couldn’t even shower it was so dirty . Had a roach by my bed I had to kill . Do not stay here !!!
1 nacht verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
"We appreciate you reaching out to notify us of your recent experience at our property. We're very sorry to hear of the unfortunate issues you encountered with pests in your room and for any inconvenience and discomfort this may have caused. While we do treat our property on a regular basis, we will share these concerns with our service provider to ensure this problem is resolved. Please accept our apologies.

6/10 – Redelijk

Rita

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
"Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly

8/10 – Goed

Toral

1 nacht verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

8/10 – Goed

Kristina

Reisde met partner
Negatief: Voorzieningen
Only thing I would say about the property is update the amenities. And put a fan in the bathroom for ventilation. Add a few more cable options. I feel like I spent a lot of money on this room for an outdated experience with my stay. Other then that. It was cool.
2 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 – Ontzettend slecht

Jeffrey

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was not there for 2 nights and they wont give deposit back. Who did they let in my room
1 nacht verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
"Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, friendly staff, very affordable.
4 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 – Ontzettend slecht

Kiara

2 nachten verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience

8/10 – Goed

Erik, Riverview

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice looking property
1 nacht verbleven in januari 2024
Reactie van General Manager op 25 mrt 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 – Ontzettend slecht

Denise

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was the worst hotel I have ever stayed at. It wasn't dirty....it was filthy
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 star. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

10/10 – Uitstekend

Luisi

1 nacht verbleven in december 2023
Reactie van General Manager op 25 mrt 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

6/10 – Redelijk

Nilangela

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

10/10 – Uitstekend

Victor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good.
2 nachten verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

10/10 – Uitstekend

Victor

1 nacht verbleven in maart 2024
Reactie van General Manager op 11 apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 – Ontzettend slecht

Sharae

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Couldn't find parking to sleep and far walk to the front of the building had to carry my grocery all the way around after searching for parking after 20 mins. No access to other doors.
2 nachten verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience

10/10 – Uitstekend

donna

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Overall it was a great stay
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
We will be proud to include you among our returning guests. It is great to know that our excellent service and clean, quiet rooms keep you coming back to see us. It will be a pleasure hosting you again at 88 Palms Hotel and Event Center.

4/10 – Matig

Alexander

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very disappointed with the service (except the night time front desk personnel): *Front desk never provided the toiletries as promised. *Room cleaning lady kept rushing us to clean our room (she even woke us up @9am when we were staying for another night). When she did clean, left towels thrown on the rack. *Elevators were dangerously shaky. *Charging us $15 for a continental breakfast is ridiculous! *Tv channels were limited to only a few. Overall, way over priced ($100 deposit too??!) for this place.
3 nachten verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
We welcome all feedback, and we thank you for taking the time to share your comments on your recent visit with us. It is unfortunate to hear about your concerns regarding the property. In addition, we will investigate the other issues that you mentioned, and work to correct those, as necessary. Once again, thank you for taking the time to share your thoughts, and we hope to see you again in the future so that we can show you a fuller experience.

6/10 – Redelijk

Schuyler

Negatief: Voorzieningen
Did not have not water in my room, and it never got fixed.
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Thank you for sharing your experience with us, it saddens us that we were rated 3 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

2/10 – Ontzettend slecht

Harry

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
They front desk not nice
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
"Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience

4/10 – Matig

Bryce Bryant

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location was close to dining options, Cacti Ball park and not a bad drive to the Beach. The property really needs updating and the room had an unpleasant order. We ran into 7 to 8 people that smelled like weed. I think that having security would help. The Staff did a great job working within the environment. The price range tells the true story.
3 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Our goal is to exceed your expectations, and from the looks of your survey while there were a few areas where we did hit this mark, there was unfortunately some areas where we were not able to achieve this. Thank you so much for taking the time to complete the guest experience survey about your recent stay with us

8/10 – Goed

Jonas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Is good to stay
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Thank you for sharing your comments from your recent stay. We are delighted you found our staff helpful and that you loved our convenient location

10/10 – Uitstekend

gerardo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
We are proud to include you among our returning guests. It is great to know that our excellent service and clean, quiet rooms keep you coming back to see us. It will be a pleasure hosting you again at 88 Palms Hotel and Event Center

6/10 – Redelijk

krystal

Reisde met familie
Positief: Netheid, personeel en service
I didn’t like that any of the other entrance doors did not work for the key card. I would have to walk to the lobby to get inside each time I leave. No vending machines or ice was available
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

8/10 – Goed

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Received a 4 due to oversized bed frame. Invites bruises and pain even when you think you’re being careful walking around it.
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

4/10 – Matig

Michelle

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff was professional and polite but inside of hotel needs to be gutted. Rooms smelled of heavy fragrance, dampness/mildew/mold and one room smelled like cigarettes but the kind front desk person moved us into a new room. I woke several times because it sounded like my toddler was choking while sleeping because he had got very congested from the bad indoor air. Cannot open windows in rooms for fresh air. I do not recommend anyone stay here if they can afford other accommodations.
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
The issues you raise are important to us. Please accept our apologies for any concerns about the property. Guest satisfaction means everything to our team, and we hope that you will consider giving us another chance in the future. We wish you the best of luck and safe journeys

4/10 – Matig

Katie

Negatief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van General Manager op 18 mrt 2024
Thanks for taking the time to share on your stay

6/10 – Redelijk

William N.

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van General Manager op 14 mrt 2024
Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience, so don't be a strange

4/10 – Matig

Canh

3 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

4/10 – Matig

Steven

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everytime we left the hotel room and came back out keys did not work. The safes in the rooms do not work. We found a cockroach in the shower. There were stains on the sheets and we had to call housekeeping to change them. The pool was not clean.
4 nachten verbleven in februari 2024
Reactie van General Manager op 11 mrt 2024
Thank you for sharing your experience with us, it saddens us that we were rated 2 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking

10/10 – Uitstekend

Kai'Nicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quaint. Clean enough for me, carpet feels a bit stale to walk on barefoot but they are doing well for the size and location they are given. Hallways always smells like laundry and they do offer breakfast I believe for 15$/person
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center again soon