Dear Anna,Thank you for taking the time to provide us with your feedback.We are delighted to hear that you appreciated our clean and well-maintained facilities, as well as the excellent service provided by our team. It's great to know that you found our room amenities to be satisfactory as well. Regarding the location, we understand that being 4 km away from the city center might not be ideal for everyone. However, we are glad that you found the nearby metro station convenient for your transportation needs.All of the team hope that we may be able to see you again in the future. Kindest regards,Daniel Fernández - Guest Experience Coordinator

Dear Ilonka,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to welcoming you again. Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Benedicte,Thank you for this positive review.We are thrilled to hear that you found our room cleanliness and amenities to be exceptional. Our team works diligently to provide a comfortable and enjoyable stay for our guests, and your positive feedback is greatly appreciated.We acknowledge your comment on the hotel condition and would like to inform you that we have renovated 25% of our rooms, while the remaining 75% are well preserved. We continuously strive to improve our facilities and services to ensure a pleasant stay for all our guests.We look forward to welcoming you back on future visits. Kindest regards,Daniel Fernández - Guest Experience Coordinator

Beste Mohamed,Bedankt voor uw beoordeling.We willen graag onze oprechte excuses aanbieden voor de minder goede ervaring met ons personeel aan de receptie. Vriendelijkheid en behulpzaamheid dragen wij erg hoog in het vaandel en we vinden het dan ook heel jammer dat u dit niet zo ervaren heeft. We zullen het zeker bespreken zodat dit in de toekomst niet meer gebeurt.Met vriendelijke groeten en graag tot een volgende keer,Ray García, Guest Experience Manager - Meliá Valencia

Beste Franciscus,We danken u voor uw fijne feedback.We zijn blij te horen dat u tevreden was met de verzorging en faciliteiten van ons hotel, en dat u het parkeren op het terrein als een pluspunt heeft ervaren. Wat betreft de ligging, wij zijn inderdaad gelegen tegenover het Valencia Congress Centre en op 4 km van het oude stadscentrum. Ons hotel is goed bereikbaar met het openbaar vervoer, zoals de metro en bus, die u gemakkelijk naar het centrum kunnen brengen.We betreuren het echter dat u last heeft gehad van het dichtslaan van deuren en het geluid op de gang. We zullen uw opmerkingen zeker in overweging nemen om de ervaring van onze gasten te verbeteren. Wat betreft de kledingkast in uw kamer, onze excuses voor het ongemak. We zullen dit probleem onderzoeken en indien nodig actie ondernemen om het op te lossen.We kijken er naar uit u nog eens opnieuw te mogen ontvangen.Daniel FernándezGuest Experience - Meliá Valencia

Beste Dirk,Bedankt voor deze mooie score.We zijn blij om te horen dat u genoten heeft van ons uitgebreid ontbijt en de mooie, grote familiekamer. Wat betreft de zachte douchestraal, willen we u erop wijzen dat de waterdruk in sommige kamers kan variëren. We zullen dit punt zeker in overweging nemen om onze faciliteiten verder te verbeteren. We betreuren het te horen dat het zwembad niet verwarmd was tijdens uw verblijf. Ons buitenzwembad is inderdaad niet verwarmd, maar we hopen dat dit uw algehele ervaring niet te veel heeft beïnvloed.Hartelijke groet,Maryna Kryvitska, Guest Experience Cordinator - Meliá Valencia

Beste Boris,We danken u voor uw feedback.Wat fijn dat wij jullie konden bekoren met ons prima hotel en onze gunstige ligging. Wij hopen dan ook dat jullie enkel met genoegen terugdenken aan jullie verblijf bij ons.Met vriendelijke groet en graag tot nog eens,Natalia Galán, Guest Experience Manager - Meliá Valencia

Dear guest, thank you very much for choosing us for your stay in Valencia and for sharing your opinión with us. "Clean, staff very friendly and helpful", this is a real gift for us to hear. We will transmit your comments to the whole team. Enjoy the summer and see you son!

It has been very kind of you, that you took the time to let us know about your amazing experience. We hope to welcome you back in a near future. Do not hesitate to contact us directly in advance.

Thank you for reporting us your experience after your last stay at Melia! It is a real honor to know that you enjoyed it. We hope to welcome you back in a near future. Do not hesitate to contact us directly in advance. Meliá Valencia

It has been very kind of you, that you took the time to let us know about your positive experience. All our team hopes to get an opportunity to welcome you here again soon! Meliá Valencia

Bedankt dat je een deel van je waardevolle tijd hebt genomen om ons je opmerkingen te sturen; we geloven dat het alleen door zorgvuldig te luisteren naar de opmerkingen en suggesties van onze gasten dat we in staat zullen zijn om de constante verbetering, gasttevredenheid en kwaliteitsservice te bereiken waar we naar streven. Meliá Valencia

Estimada Sra. Cedillo, Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos sentimos muy contentos de comprobar a través de sus comentarios que realmente han disfrutado de una experiencia agradable y confortable en nuestro establecimiento. Fue un placer para todo nuestro equipo haber podido brindarles una estancia tan satisfactoria.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia

Querida señora, Muchas gracias por la reseña acerca de su experiencia en Meliá Valencia y la inmejorable valoración que ha compartido.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Ray García, Guest Experience Manager - Meliá Valencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that our hotel's location and proximity to excellent dining options enhanced your stay. Our commitment to offering a premium room experience is reflected in the cleanliness you've highlighted, and we take pride in the condition of our facilities. However, it concerns us to learn about your perception of our service culture. Our team strives to treat every guest with the utmost respect and attentiveness, and we apologize if we fell short in delivering this during your visit. Rest assured, we are dedicated to providing a welcoming atmosphere where every guest feels valued.We hope to welcome you back. Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Sir,Thank you for sharing your experience with us.We are delighted to hear that you appreciated the cleanliness and tranquil ambiance of our hotel, away from the hustle and bustle of Valencia's center. It's wonderful to know that our service and room amenities contributed positively to your stay. Our team strives to deliver a premium room experience, and your satisfaction is a testament to our service culture. We hope you had the chance to enjoy the gastronomic experiences at our Socarrat Restaurant or the signature cocktails at Varsovia.We are looking forward to welcoming you again. All the best!Ray García, Guest Experience Manager - Meliá Valencia

Dear Sir, Thank you for taking the time to share your review.We regret to hear about the challenges you faced with the air conditioning during your stay; rest assured that our team is dedicated to ensuring the comfort and satisfaction of our guests. While our accommodations boast a high standard of air conditioning availability, as noted in the context, we apologize that this was not reflected in your room experience. We value your input on cleanliness, hotel condition, service, and room amenities, and we strive to provide a high-quality environment that aligns with our service culture.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that you enjoyed the impeccable shower pressure during your stay, a testament to our commitment to a superior room experience. It's also gratifying to know our team’s dedication to cleanliness met your expectations. We understand your concerns regarding the hotel's location and the convenience of transportation; our location opposite the Valencia Congress Centre is indeed chosen for its proximity to various attractions and amenities. We regret any inconvenience you faced in securing cabs, and we're always ready to assist our guests with transportation options to ensure a seamless experience. Please rest assured that while the impersonal feel you perceived is not reflective of our service culture, we continuously strive to provide a warm and personalized experience to all our guests.We hope to welcome you back. Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Victor,Thank you very much for this kind review.We're delighted to know that our room amenities met your expectations, providing a 100% satisfactory room experience. Our team takes great pride in offering a service culture that ensures every guest feels taken care of. Additionally, it's wonderful to hear that the nearby gastronomic experiences added to the enjoyment of your stay.We look forward to a return visit from you in the future.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Carolina,We'd like to thank you for this positive feedback about your stay in our hotel.We're thrilled to hear that you found our hotel to be very clean and our rooms comfortable, which is a testament to our dedication to providing a superior room experience. Our team is committed to maintaining a high standard of service culture, ensuring that each guest feels well taken care of during their stay. It's wonderful to know that you appreciated the efforts of our team, who strive to create a welcoming and attentive atmosphere for all our guests.It would be our pleasure to have you return on another occasion.Very best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Adam, Many thanks for having taken the time to review your stay.We're delighted to hear that the architectural beauty and room quality met your expectations, and that our team's interaction with your baby added a special touch to your stay. While we regret to hear that the service did not entirely meet your expectations, please know that fostering a culture of warm hospitality is at the core of our service culture. We are continuously working to enhance our room experience and are pleased that you enjoyed the overall elegance and amenities provided. Rest assured, your feedback is invaluable to us as we strive to provide our guests with an exceptional stay.We hope to hear from you soon.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Mitsuyo,Thank you for reviewing your recent experience.We're thrilled to hear that our team's dedication to service culture left a positive impression and that you enjoyed the gastronomic experiences offered by the variety of restaurants nearby. Your appreciation for the room cleanliness and amenities reaffirms our commitment to providing an exceptional room experience for every guest. It's also gratifying to know that our service met your expectations, as we strive to offer a stay that is nothing short of excellent.It would be a pleasure to welcome you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Jorge, We'd like to thank you for this positive feedback about your stay in our hotel.We're delighted to know that the room cleanliness and hotel condition met your expectations, reflecting our commitment to providing an impeccable room experience. Our team is thrilled to receive your perfect score in service, as service culture is at the heart of what we do.We look forward to a return visit from you in the future.Best wishes,Daniel Fernández - Guest Experience Coordinator

Querida Señora, Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Lamentamos enormemente que la experiencia en nuestro hotel no haya estado a la altura de sus expectativas.Sería sumamente grato recibirle nuevamente en otra ocasión para poder cambiar su opinión. Un cordial saludo,Daniel Fernández - Guest Experience Coordinator

Dear Rita,Thank you for sharing your experience at our resort.We are delighted to hear that the panoramic views from our position as the tallest building in Valencia contributed to a memorable room experience for you. Your compliments on our International Buffet Breakfast, renowned as one of the most tempting in the city, are greatly appreciated. It is also a pleasure to know that you enjoyed the gastronomic experiences at our Socarrat Restaurant and found the offerings at our Oval Bar to your liking. Our team is committed to a service culture that ensures every guest feels well taken care of, and it is heartening to receive your positive feedback on their professionalism and friendliness.It would be our pleasure to have you return on another occasion. Very best wishes,Daniel Fernández - Guest Experience Coordinator