Een seizoensgebonden buitenzwembad en parasols bij het zwembad

Beoordelingen van CDSHotels Terrasini - Città del Mare

4 out of 5
CDSHotels Terrasini - Città del Mare
Strada Statale 113 Km 301.100, Terrasini, PA

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 44 van 247 beoordelingen" "
Gastenscore: 8 - Goed. 83 van 247 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 247 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 247 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 247 beoordelingen" "

6,6/10

Netheid

6,6/10

Personeel en service

7,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Christian

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Druk, gedateerd, beperkt aanbod maar top personeel
All inclusive concept is beperkt en veel "all you can eat" mensen. Glijbanen en eetmogelijkheden maar beperkt open en pizzeria is ronduit slecht (pizza met slappe patat erop, mag dat in Italië?). De rode wijn wordt koud geserveerd en van slechte kwaliteit. Flesjes betalen. Personeel daarentegen zeer vriendelijk en behulpzaam. De manager van het hoofdrestaurant, Charlie van de pontonbar en Marie-Anne van de Beachbar zijn top en maakte onze 5 dagen toch leuk. Voor de rest is het gedateerd en slechte value for money.
5 nachten verbleven in augustus 2020

8/10 – Goed

Mario, doetinchem

Positief: Netheid
Lekker bij het water fantastisch uitzicht over zee
1 ding is minder... Je zit net buiten het centrum.... En s avonds lastig een taxi te krijgen naar een stadje

6/10 – Redelijk

Geverifieerde reiziger

Groot hotel met allerlei voorzieningen, prima voor degene die veel activiteiten wil op 1 locatie.

6/10 – Redelijk

Gorden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
2 nachten verbleven in oktober 2023

4/10 – Matig

Farah

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
toilet three times was fixed shower water wouldn't drain
10 nachten verbleven in oktober 2023
Reactie van Sara Spedicato - CDSHotels customer care op 27 okt 2023
Dear Farah,thank you for staying at CDSHotels Terrasini – Città del Mare.We are sorry for the inconvenience of the shower not working properly, but our staff is always at our Guests’ disposal for any needs and is always ready to intervene promptly to solve the inconvenient, as they have also done in this case.Perhaps you could give us another chance to make it up to you at your next visit. We look forward to welcoming you back soon in the near future with us.

10/10 – Uitstekend

PAOLO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La consiglio
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Yvonne

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Die Mitarbeiter waren alle super freundlich und hilfsbereit
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Alexander

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Vincent Michel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super séjour avec un personnel au soin et faisant l’effort de parler Français. 4 piscines magnifiques avec des chambres pour la plupart avec vu sur la mer. Nous avons passer un excellent séjour. Merci à toute l’équipe de l’hôtel. Possibilité de louer un véhicule directement de l’hôtel ainsi que plusieurs excursions et avec un passage régulier de bus devant l’hôtel pour se rendre à Palerme ou autre.
6 nachten verbleven in oktober 2023

8/10 – Goed

Alessandro

2 nachten verbleven in september 2023

10/10 – Uitstekend

FRANCESCO, LICATA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto molto piacevole, adatto per chi vuole trascorrere un breve soggiorno, consigliato sia per giovani sia per famiglie.
2 nachten verbleven in september 2023

4/10 – Matig

Joel

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property may have been 4* a couple of decades ago, but it is no longer. Sheets were dirty. Mold in the shower and bathroom grout. Mold on the balcony walls. Silverfish bugs. Terrible cleaning practices. Got food poisoning from buffet fish that was clearly not warm enough after taking a bite. The restaurants have ridiculous hours and the main eating areas are more like high school cafeterias than a 4* dining experience. Even the “specialty” restaurants (if you can get in with the stupid bloody website they use) have this cafeteria vibe. If you miss breakfast (which closes at like 9:30am) you’re screwed for food until lunch, because there is no other facility for food or snacks, unless you’re lucky enough to find a bar with some pretzels, which only happened once in our 5 days there. The drinks are handed out in ridiculously small single-use disposable plastic cups which are generating huge amounts of preventable waste, but to their credit the drinks are full-strength. But hey, we are encouraged by signs everywhere to “think green” by not taking too much food and reusing our towels!! The hypocrisy is unbelievable. The common areas and hallways around the rooms are dirty and haven’t seen a mop in years. The whole resort is dilapidated and in need of a major renovation, but the landscaping is pretty, and the view of the bay is incredible. Not enough to get us to come back though. I could go on but I’ve hit my character limit.
5 nachten verbleven in augustus 2023
Reactie van Sara Spedicato - Customer care CDSHotels op 27 sep 2023
Dear Joel,thank you for choosing CDSHotels Terrasini – Città del Mare for you stay.We are delighted that you've enjoyed the marvelous view from our holiday village and that you appreciated the landscape where it is situated, surrounded by the beautiful Sicilian nature.At the same time, we are sorry to read that your expectations were not fully satisfied. Our staff daily work hard to ensure all our Guests a pleasant stay and are at their disposal for any needs.So we advise our Guests to always address the staff immediately for any issues, so that we can resolve the inconvenient during your stay.We would like to point out that from 9:30 to 11:00 am the Olimpionica bar offers the light breakfast. Our Guests can consult the Guest App by scanning the QR code available at various points in the village to find out the time and place of all culinary appointments and services.Appreciating your feedback as it helps us to make necessary improvements, we hope to have you as our welcome Guest again in the future so that you can positively reevaluate the services that were not to your liking this time.

8/10 – Goed

giuseppe

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Ottima struttura, tra le pecche una volta arrivati ho dovuto far per tre volte avanti ed indietro dall’edificio dove posizionata la camera alla reception perché le keycard non sbloccavano la serratura per accedere alla camera. Un’altra pecca è che in cinque giorni non siam riusciti a prenotare nei ristoranti alla quale si accedeva tramite prenotazione ricevendo dal sistema di prenotazione la risposta al completo.
5 nachten verbleven in augustus 2023

6/10 – Redelijk

Elhadi

Positief: Netheid, staat van de accommodatie en faciliteiten
8 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Angelo

Reisde met familie
Negatief: Personeel en service, voorzieningen
I don’t know where to begin. If I could give zero stars I would. The only people who were friendly and looked like they wanted to work at the hotel were the women at check-in. The hotel was “all inclusive” so I guess if you don’t mind eating on a buffet line and in a school cafeteria then this hotel is good for you. The buffet didn’t even offer Italian food. The women who served the “all inclusive” drinks slammed them down at you the drink spilt out of the cup. Espresso was like mud. The resort is huge and on a steep hill so if you are handicap or get tired easily it is not for you. They also had these huge ants all over the property. Can you at least spray the property? The so called beds were horrendous. It was like sleeping on a piece of cardboard with prison sheets. Your entire body felt all the springs. Definitely not for adults who want an authentic Italian experience. Not close to the main town and the beach was not clean. The shuttle that took you to the beach was dirty and hot. I had to end my stay early even though I did not get my money back. Took it as a sunk cost and stayed at a better hotel in Castellammare del Golfo.
3 nachten verbleven in juni 2023
Reactie van Sara Spedicato - Customer care CDSHotels op 31 jul 2023
Dear Angelo,thank you for staying at CDSHotels Terrasini – Città del Mare.We are so sorry that, despite the daily efforts and professionalism of each member of our staff, we were unable to infuse you the passion we put into every aspect of what we offer our Guests every day.Please be assured that our staff will look into your concern so that we can continue to improve our services. Hoping to have the opportunity to welcome you back in the future, so that we can provide a better experience, we cordially greet you.

10/10 – Uitstekend

JACQUELINE

Positief: Netheid, personeel en service
Great property, family friendly, Lots to do with kids. The rooms are a bit dated and not well maintained but the grounds are beautiful. Food was okay nothing to rave about the breakfast wasnt worth it. The bars, pools, slides, shops and all all were great.
2 nachten verbleven in juni 2023
Reactie van Sara Spedicato - Customer care CDSHotels op 12 jul 2023
Dear JACQUELINE,many sincere thanks for your kind review and recommendation to CDSHotels Terrasini – Città del Mare.Your positive feedback is really appreciated and we are pleased to read that you thoroughly enjoyed the beautiful grounds of our holiday village and all the services we daily offer our Guests.We thank you again for your review and hope to have the opportunity of welcoming you again in the future for another CDSHotels holiday!

8/10 – Goed

Juri

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is remote, with no easy way to get out anywhere except by making reservations for the tours. The access to the beach is from 9 am to 7 pm, and often it was closed earlier. The shuttle to the nearby sandy beach is also only until 6:30 pm. I wish it were possible to bet to the beach earlier, before breakfast, as well as later in the evening to see the sunset and water. The food was very good.
6 nachten verbleven in juni 2023
Reactie van Sara Spedicato - Customer care CDSHotels op 11 jul 2023
Dear Juri,thank you for staying at CDSHotels Terrasini – Città del Mare and leaving your valuable feedback!It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our holiday village and that you’ve appreciated the high quality of the dishes prepared by our chef.At the same time, we are sorry that you found our location remote. However, we hope you have been able to take advantage of the transfers and excursions that our Guests can reserve in the dedicated corner.Appreciating your feedback as it helps us to make necessary improvements, we look forward to hosting you again in Sicilia for another CDSHotels holiday!

2/10 – Ontzettend slecht

matteo

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Abbiamo scelto questa struttura perchè consigliata da agenzie per la loro cura nei confronti di bambini piccoli. Cibo pessimo, personale in maggior parte maleducato e indisposto (dopo un'attesa di 45 minuti iniziata alle 11.30 con termine servizio per tornare dalla spiaggia alla struttura alle ore 12.30 sotto al sole con una bimba di 1 anno e qualche mese siamo stati presi a parole dall'autista perchè a sua detta dobbiamo organizzarci noi per tornare si è pure permesso di chiudere la porta in faccia ad un altro ospite che stava cercando di fargli capire di portare via almeno le mamme coi bimbi piccoli) Prima di partire abbiamo chiamato per chiedere se dovevamo portare provviste per la piccola che mangia pappette e omogenizzati e ci è stato detto che sarebbe stato tutto fornito dal ristorante, cosa non vera perchè abbiamo dovuto andarli a comprare. Davanti alle nostre camere era allestita la discoteca che fino alle ore 01.00 sembrava di avere in stanza nonostante le finestre chiuse. Il luogo appare bellissimo ma tenuto veramente male il numero di posti letti eccede di gran lunga la capacità di piscine, spiaggia e ristoranti.
7 nachten verbleven in juni 2023
Reactie van Sara Spedicato - Customer care CDSHotels op 5 jul 2023
Gentile matteo,la ringraziamo per aver soggiornato presso CDSHotels Terrasini – Città del Mare.Siamo spiacenti di leggere che il nostro villaggio non abbia incontrato il suo pieno gradimento. Tutto il nostro personale, ognuno nel proprio ambito, si impegna ogni giorno per offrire ai nostri Ospiti un’esperienza piacevole.Seppur consapevoli che il gusto culinario sia strettamente personale, ci dispiace apprendere che la proposta gastronomica non abbia rispecchiato le sue aspettative. Il nostro chef propone quotidianamente un ricco e gustoso buffet, utilizzando materie prime sempre fresche e di qualità e preparando piatti della tradizione locale e nazionale, per soddisfare i gusti più svariati.Inoltre, come specificato nella scheda tecnica, a disposizione dei nostri Ospiti più piccini c’è la biberoneria, attrezzata con brodo vegetale, passato di verdure, crema di riso, salsa di pomodoro senza sale, latte, formaggini, yogurt e pastina. La salutiamo cordialmente, speranzosi di riaverla nostro Ospite per farle rivalutare positivamente i servizi che stavolta non hanno incontrato il suo gradimento.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
7 nachten verbleven in juni 2023

10/10 – Uitstekend

Castrenza

2 nachten verbleven in september 2022

8/10 – Goed

Nadia

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2022

6/10 – Redelijk

Alexandre

Positief: Netheid, comfort kamer
Dommage que les plages de l’hôtel étaient fermées. La bouffe n’est pas super, ça nourrit mais sans plus!
2 nachten verbleven in september 2022

8/10 – Goed

Rose Anne

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For me i think you may divide the people in two times and people who leave food on the table have to pay for it i saw a lot of waste while a lot of people are dying with out food and the money you collect give it to them
5 nachten verbleven in september 2022

6/10 – Redelijk

Roberto

Reisde met familie
Positief: Comfort kamer
The atmosphere is amazing with a lot of activities all day long. Unfortunately the check- in was a huge disorganization. The food is good but you need to go early to find a table otherwise you end up without eating.Booking at special restaurants is a farce, site does not work also customer service does not exists.Also there should be a means of transportation for traveling from one side to another of the resort especially for elder people.
3 nachten verbleven in september 2022

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2022

8/10 – Goed

etienne

Reisde met familie
Positief: Netheid, voorzieningen
Toboggan dans la mer
4 nachten verbleven in juli 2022

10/10 – Uitstekend

Siv Anita

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Lage direkt am Meer mit atemberaubender Aussic
Besonders freundlicher Empfang. Obwohl das Abendessen bei unserer Ankunft eigentlich schon geschlossen hatte, wurden wir trotzdem noch freundlich bedient. Schönes sauberes Zimmer mit einer atemberaubenden Aussicht auf das Meer samt Sonnenuntergang. Frühstück und Abendessen waren immer sehr gut. Auch vom Restaurant hat man eine schöne Aussicht auf das Meer. Die Anlage ist riesig mit unzähligen Swimmingpools, Sportplätzen, Spazierwegen, Spielplätzen, und sehr schön gepflegt. Überall Blumen. Besonders hervorzuheben ist das freundliche Personal, man wird überall gegrüßt und hat das Gefühl, hier wirklich willkommen zu sein. Woher die schlechten Bewertungen von früher kommen ist für uns absolut nicht nachvollziehbar, die Anlage ist inzwischen in einem sehr guten Zustand und auf jeden Fall empfehlenswert.
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Hansruedi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr empfehlenswert
Es war sehr gut. Nur das Wlan hat in unserem Haus nicht funktioniert.
3 nachten verbleven in september 2021

10/10 – Uitstekend

Sebastiano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Città del mare
Resort nonostante sia stato costruito da tanti anni e mantenuto abbastanza bene posizionato in una bella location nel golfo di Castellammare stanza con un bel terrazzo affacciato sul mare personale gentile e disponibile unica nota dolente il cibo al limite della decenza soprattutto la colazione molto scadente comunque consigliato
6 nachten verbleven in september 2021

10/10 – Uitstekend

Nicolo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021

8/10 – Goed

Christopher

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the water slides , the view of the sea and the bars with free drinks.
4 nachten verbleven in september 2021

8/10 – Goed

Pascale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel établissement, très grand avec des belles piscines et les toboggans. Toutefois la nourriture n’était pas très variée
2 nachten verbleven in september 2021

10/10 – Uitstekend

CLAUDIA

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
villaggio molto bello per una vacanza in famiglia
Ottimo rapporto qualità prezzo menù vario e smistato nei 4 ristoranti con menù diversi la pizzeria da riorganizzare. troppo tempo d'attesa. spiaggia carina con ottimo servizio navetta. piscine dopo le prime ore, lettini tutti esauriti.
8 nachten verbleven in augustus 2021

4/10 – Matig

DONDI

Reisde met familie
Negatief: Netheid, personeel en service
Bella struttura, ma servizi non fruibili.
La struttura è situata in un angolo di Sicilia stupendo, tuttavia è ampiamente sottodimensionata per accogliere tutti i turisti che può ospitare. Sia le 3 piscine che il lido non hanno posto a sufficienza per tutti, e spesso si finisce a passare ore a spostarsi da una all'altra per trovare un sdraia (raro) o un ombrellone (impossibile), che non è sicuramente piacevole per una famiglia con bambini. Stessa cosa vale per i bar, costantemente presi d'assalto da file di 15', anche per un bicchiere d'acqua. L'unica struttura che funziona è il ristorante principale, dove si riesce a pranzare / cenare senza grossi problemi. Da segnalare che in periodo di COVID, non è sicuramente garantito il distanziamento, ne nessuno ha verificato che avessimo il Green Pass, alquanto preoccupante!
7 nachten verbleven in augustus 2021

6/10 – Redelijk

marie

Reisde met familie
Negatief: Netheid
Un personnel qui parle français mais qui ne se donne pas la peine de parler français. Le ménage dans la chambre laisse à désirer. Nous avons réservé au restaurant de l’hôtel pour manger des pizzas, nous avons attendu 2h pour 3 pizzas, un serveur qui cri sur les employés , laisse faire les serveuses mais lui ne fait rien et ne fait pas son boulot et met la faute sur les serveuses. L’ensemble de l’hôtel est a peut prêt correct. Des rectifications sont à faire comme le buffet du petit déjeuné, tous les jours la même chose, c’est dommage!
6 nachten verbleven in augustus 2021

10/10 – Uitstekend

Sebastiano

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bellissima località in quale trascorrere una tranquilla e divertente vacanza
7 nachten verbleven in augustus 2021

4/10 – Matig

Sarah

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pe
5 nachten verbleven in augustus 2021

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrasini CDSHotels
We had a great experience in Terrasini CDSHotels .Service was topclass, and food was great. Pools and facility great. All for a good vacation with family.
12 nachten verbleven in juli 2021

10/10 – Uitstekend

Patrik

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fina pooler
7 nachten verbleven in juli 2021

8/10 – Goed

peter

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice trip to Scicly
I arrived late sunday evening and booking in was very easy and hassle free the room was very clean i was in block nina very close to reception some blocks away off reception and down a lot of steps but next day reception jammed from 11 am to 5pm with people checking in and same most days. the food was italain based varied with pork chicken turkey and plenty of different fish but food hall very packed at all meal times no socail distance but all wearing masks the only downfall is very few staff speak english and the amount of young children i did not realise it was basicly a huge kiddies club very loud but still enjoyed stay could do with adults area for a bit of calmness and qiite
7 nachten verbleven in september 2020

10/10 – Uitstekend

MFR, Paris

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Site magnifique. Parc exceptionnel avec des parcours et des plantes magnifiques. Piscines variées pour tous les âges et divers types d’activités. Chambres au calme. Soirées mini-danses très rigolotes pour les enfants. L’avantage de la crise sanitaire est le faible effectif cet été et l’inconvénient est que tous les restaurants ne sont pas encore ouverts et qu’il n’y a pas d’organisation d’excursions en ce moment.
10 nachten verbleven in juli 2020

6/10 – Redelijk

David, Oxfordshire

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The Potential is Aesome, the Reality isn’t.
It would have been a sight to behold in its prime. It’s a shame that the hotel has become extremely dated and in some areas falling to pieces. We went in October so most of the facility’s weren’t even open anyway, we had professional swimmers in the main pool twice a day every day which ment access was limited and it was the only pool opened. We went exploring around the hotel which was depressing. As a whole our stay was alright but they didn’t have a double bed so we had to push two singles together and actually went out to buy proper bedding ourselves so that we felt comfortable. I think 3/5 is a generous rating as the hotel at most is 2Star establishment as there is no room service and when you go to the bar the bar tender takes 30min breaks at lunch times. The views made the stay acceptable. Won’t be back unless they have a refurbishment.
6 nachten verbleven in oktober 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

Relax al mare di fine estate
2 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2018

10/10 – Uitstekend

Hélène, Paris 75015 -France

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superbe endroit
Superbe endroit avec une vue sensationnelle. Parc botanique ancien servant d écrin aux 20 bâtiments tous avec terrasse vue mer. L espacement permet d étendre les bâtiments à deux ou 3 étages sur tout le parc. Les piscines et les toboggans sont incroyables. Le personnel est serviable et parfois en sous -nombre. L animation est sympathique mais vraiment trop bruyante. Des bars sont dissimines un peu partout Quant aux repas ils st variés et en self service. Sauf le vin infect! Les desserts offrent des fruits pas mûrs alors que la Sicile est l île des citronniers du raisin des amandiers et du melon jaune...dommage.!!!!
12 nachten verbleven in augustus 2018

2/10 – Ontzettend slecht

joe, Bregenz

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gefängiszelle mit Ballermanngegröhle
Von Expedia als 4*ausgelobt, vor Ort dann 3* Kategorie, tatsächlich jedoch eher Gefängiszelle in 1* Qualität. Späte Ankunft, Nummernsystem fürs einchecken wie im Supermarkt. Klar, das Zimmerschlüssel nicht funktionieren, ist ja eher schon eine Museumsreife Schliessanlage, zurück zur Rezeption und wider anstehen... Riesige Ballermann Ferienanlage und kein Hotel, unbeleuchtete Wege, Stolperfallen überallund dann eine Mückeninvasion. Im Zimmer nicht einmal eine Flasche Wasser, nicht mal gegen Gebühr. Zimmerpreis für 1 Nacht ca. 140€, beim Buchungsabschluss waren dann plötzlich noch 40€ extra (direkt im Hotel zu bezahlen) für Clubkarten, zusätzliche Hotelgebühr usw dabei, Stornomöglichkeit gab es keine mehr!!!
1 nacht verbleven in september 2018

4/10 – Matig

Travel, united states

Negatief: Personeel en service
Checking in took almost 2 hours. We then drove to our building but the gates are all closed blocking the roads so you have to find a spot and lug your stuff a good distance to your room. This truck was awful with 3 tired kids under the age of 5. The slides were cool but smaller than we expected they were also very far from our room and that took another really long walk- a shuttle system would be nice for the whole property (they only have one for the beach). The view was beautiful at this resort; however, their payment card system is a total scam. If you visit only pay cash and insist on change in cash. The food was expensive and not good. Best part of this place was the pool and view. If you plan on lugging your own food and drinks with you go for it.... otherwise I don’t recommend this property.
1 nacht verbleven in september 2018