Hypoallergeen beddengoed, een bureau, een laptopwerkplek

Beoordelingen van Comfort Inn & Suites Syracuse-Carrier Circle

2.5 out of 5
Comfort Inn & Suites Syracuse-Carrier Circle
6491 Thompson Rd, Syracuse, NY

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 108 van 256 beoordelingen" "
Gastenscore: 8 - Goed. 67 van 256 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 256 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 256 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 256 beoordelingen" "

7,6/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Joanne

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
people were nice- but facility was not clean.
2 nachten verbleven in mei 2024
Reactie van Aubrey op 13 mei 2024
Thank you for your review. I really appreciate the feedback. It is only with feedback like this from our guests that we can continue to grow and improve. I do hope we have the opportunity to properly host you again in the future.

4/10 – Matig

James

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Run down property. Mold
1 nacht verbleven in mei 2024
Reactie van Aubrey op 13 mei 2024
Thank you for your review. I'm sorry to hear you didn't enjoy your stay and appreciate the feedback.

10/10 – Uitstekend

Dolores

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable bed, decent breakfast. Perfect for a quick overnight
1 nacht verbleven in mei 2024
Reactie van G.M: Sonai Shaqir op 12 mei 2024
Dear Madeline.Thank you very much for taking the time and complete our online survey. We are glad to know that you had a great experience with us. Your feedback about satisfactory stay is important to us, and the backbone of our success. Hope to see you again soon. Thank you.

10/10 – Uitstekend

Liliana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and very comfortable.
1 nacht verbleven in mei 2024
Reactie van G.M: Sonai Shaqir op 12 mei 2024
Dear Liliana. Thank you very much for taking the time and complete our online survey. We are glad to know that you had a great experience with us. We are thrilled to know that you had a great experience with us. Your feedback about clean & comfortable is important to us, and the backbone of our success. Hope to see you again soon. Thank you.

10/10 – Uitstekend

Derek

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cheerful and efficient staff. Made my cat and me feel welcome and at ease. Room was not fancy, but clean, spacious, and well-appointed. Bed very comfortable. Very quiet. A nice discovery right off the Thruway.
1 nacht verbleven in mei 2024
Reactie van G.M: Sonai Shaqir op 11 mei 2024
Dear Derek..We are thrilled to know that you had a great experience with us. We sincerely appreciate and value your feedback as velum is important to us. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon when you travel to Syracuse.

6/10 – Redelijk

Dana

Reisde met familie
Negatief: Personeel en service
There were several things in the room in disrepair and service to address them took a while. In the end, they weren't able to correct them.
1 nacht verbleven in mei 2024
Reactie van Aubrey op 13 mei 2024
Thank you for taking the time to let us know about your recent stay. I'm so sorry that we weren't able to correct the issues you experienced immediately. I do appreciate you letting me know so that we can work harder to do so in the future.

10/10 – Uitstekend

Brianna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! Comfy bed 😴
1 nacht verbleven in mei 2024
Reactie van G.M: Sonai Shaqir op 11 mei 2024
Dear Brianna. We would like to thank you for taking the time to complete our online survey. We are glad that you enjoy you're staying with us, and you like our hotel. Your satisfaction is our first priority.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Sonia ShqairComfort Inn & Suites Syracuse-Carrier Circle

8/10 – Goed

Soon Jung

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, clean and quiet. Did not like that the curtains won't close all the way. The room could not be made dark because the black out curtains were fixed to close partially. The lights outside during the night made out room too bright.
2 nachten verbleven in mei 2024
Reactie van Aubrey op 13 mei 2024
Thank you for taking the time to let us know about your recent stay. I appreciate you bringing your concerns about the blackouts to our attention. We have corrected that issue in your room so that another guest doesn't have the same experience. I do hope to see you again in the future!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van G.M: Sonai Shaqir op 12 mei 2024
Dear Mary.Thank you very much for taking the time and complete our online survey. We are glad to know that you had a great experience with us. Your feedback is important to us and the backbone of our success. Hope to see you again soon. Thank you.

4/10 – Matig

Vanessa

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t stay here. You’ve been forewarned. This hotel is old, dirty, dingy, and extremely low quality. We checked into our room and found hair in the beds, the bathroom had not been cleaned, the surfaces had some residue on them. It was disgusting. I was going to check out for a better hotel, but when I bought it to the front desk, she offered to change the room. The second room was 1 step above the first, but not by much. The whole first floor smells like smoke even though this is a smoke free facility. If you don’t care about cleanliness, then this is a great cheap, dirty hotel otherwise, skip the headache.
2 nachten verbleven in mei 2024
Reactie van Aubrey op 13 mei 2024
Thank you, Vanessa, for sharing your recent experience at our property with us. I am so sorry to hear that you didn't enjoy your stay and I appreciate you bringing your concerns to my attention so that my team and I can work to correct them for the future!

4/10 – Matig

Aline

Negatief: Netheid, staat van de accommodatie en faciliteiten
The receptionist was very accommodating and helpful, but the rooms were dirty and the smell was awful.
1 nacht verbleven in mei 2024
Reactie van Aubrey op 13 mei 2024
I'm so sorry to hear that you didn't enjoy your stay with us. I do appreciate the feedback as it's only with feedback from our guests that we can continue to grow. I do hope we have another opportunity to host you in the future!

6/10 – Redelijk

Dawn

Positief: Personeel en service
The food was ok
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 4 mei 2024
Dear Dawn.Thank you for taking the time and complete our online survey. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 – Redelijk

Jennifer

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lots of shouting and door slamming at night. Hotel was not easy access from Hwy 81. Bed was very comfortable.
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 4 mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.On behalf of our entire team, I would like to apologize for the noise. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 – Uitstekend

Naim

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 4 mei 2024
Dear Naim..Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.We are thrilled to know that you had a great experience with us. Guests' satisfaction is our first priority. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Hope to see you again.

10/10 – Uitstekend

sonal

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are big and clean bathrooms are very big .we were surprised by the big room and bathroom size. Staff is friendly and helpful. I would recommend this place.
3 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 4 mei 2024
Dear Sonal. Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. We sincerely appreciate and value your feedback as a value guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 – Redelijk

Amy E

Reisde met partner
Negatief: Netheid
The beds were comfortable and the shower was nice. Cleaning service was only offered every other day, the hallways were never vacuumed (same french fry on the carpet for 4 days) and the walls were very thin. The staff was generally pleasant but wholly uninterested in anything but the bare minimum. The price was good though.
5 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 4 mei 2024
Dear Amy..Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.On behalf of our entire team, I would like to apologize for hallways uncleanliness. The necessary measures were taken of follow up on this issue and prevent its recurrence. We hope for an opportunity to properly host you in the future.

6/10 – Redelijk

Charlene

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom wasn’t clean
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 3 mei 2024
Dear Charlene..Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. I apologize for any confusion over the bathroom uncleanliness ! Thank you for letting us know so that we can work on training our HK team to pay mor attention. We hope to see you again .

8/10 – Goed

Julie, Dekalb Junction

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for an overnight stay before going to the airport.
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 3 mei 2024
dear Julie.Thank you very much for taking time and complete our online survey. We are happy that you love your stay with us. Your feedback is very important to us as it is the only way we can continue to grow and improve! I hope to see you again soon!

8/10 – Goed

Carlton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quite
3 nachten verbleven in april 2024
Reactie van GM, Sonia shqair op 25 apr 2024
Dear Carlton.Thank you for you feedback. We glad that you enjoy your stay with us. Looking forward to seeing you again.

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was in Syracuse for a concert at JMA Wireless Dome, just needed a basic but clean and convenient place to crash. This was perfect. Left the car in the lot out front and ten minute Uber to downtown, staff was very friendly during check-in/out, room was very clean, hotel was quiet and safe, breakfast looked like nothing special but we weren't choosing this hotel for the breakfast. Met or exceeded all expectations.
1 nacht verbleven in april 2024
Reactie van GM, Sonia shqair op 25 apr 2024
Dear Todd.Thank you very much for your feedback. We are thrilled to know that you had a great experience with us. I share your feedback with my staff we all thank you for your kind words. Your feedback is the backbone of our success.Looking forward to seeing you again.

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed the evening of the Springsteen concert. We enjoyed our stay, however the room had a bad smell of smoke. The room was recently painted, but needs to be aired out for awhile. Otherwise, it was good.
1 nacht verbleven in april 2024
Reactie van Aubrey op 23 apr 2024
Thank you for taking the time to let us know about your recent stay. It is only with feedback like this from our guests that we can continue to improve. I do hope we see you again on your next trip to Syracuse!

2/10 – Ontzettend slecht

Dominique

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Asked a 100$ deposit. Never experienced this in my whole life and I am 67. Not sure I will be credited back. Will see in a few days. The first room we were given did not have heat and AC. The rad was was almost off the wall. From the outside the building looks abandoned. We took pictures. There is a window without glass and part of it is blocked with plywood! Filthy windows and doors. The 2nd room was ok. The roof at the main entrance was falling apart. The hotel felt creepy! A first for us. Pictures can be provided!
1 nacht verbleven in april 2024
Reactie van Aubrey op 23 apr 2024
Please accept my apologies for the issues you experienced during your recent stay with us. We truly value your feedback as it's only with feedback like this that we can continue to improve. I'd be happy to further discuss your concerns with you if you'd like to provide more details, please reach out to me directly at the hotel.

10/10 – Uitstekend

Sherry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed to see a Springsteen concert at the Carrier Dome. Very nice room - we enjoyed our stay.
1 nacht verbleven in april 2024
Reactie van GM, Sonia shqair op 20 apr 2024
Dear Sherry..Thank yo very much for taking time and complete our online survey and sharing your feedback with us. We are thrilled to know that you had a great experience with us. Your feedback is important to us and backbone of our success. Looking forward to seeing you again.Thanks.

4/10 – Matig

James

1 nacht verbleven in april 2024
Reactie van Aubrey op 13 mei 2024
Thank you for your review. I'm sorry to hear you didn't enjoy your stay and appreciate the feedback.

10/10 – Uitstekend

Rachel

1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 11 mei 2024
Dear Rachel. We would like to thank you for taking the time to complete our online survey about our staff & room condition. We are glad that you enjoy your staying with us. Your satisfaction is our first priority. Also, Feedback from value guest as you are very important to us, and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Sonia ShqairComfort Inn & Suites Syracuse-Carrier Circle

8/10 – Goed

Steven

1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 12 mei 2024
Dear Steven.Thank you very much for taking time and complete our online survey. We are happy to know that you like your stay with us. We look forward to seeing you again. Thank you.

6/10 – Redelijk

Charlene

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Aubrey op 20 apr 2024
I'm so sorry to hear that you didn't enjoy your stay with us. We would be happy to chat with you to hear the details of your stay so that we can work to improve issues for the future. Thank you for sharing your experience with us. We do hope to host you with a much more enjoyable stay in the future!

6/10 – Redelijk

Alexis

2 nachten verbleven in februari 2024
Reactie van Aubrey op 13 mei 2024
Thank you for the review. We hope to have another opportunity to host you in the future!

8/10 – Goed

Toby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Aubrey op 23 apr 2024
Thank you for your review!

10/10 – Uitstekend

Carmen

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Première fois à cet hôtel et nous avons eu une belle expérience en général.
2 nachten verbleven in april 2024
Reactie van Aubrey op 15 apr 2024
Merci d'avoir pris le temps de revoir votre récent séjour parmi nous. Nous apprécions vos commentaires et espérons vous revoir à l'avenir.

8/10 – Goed

Olurotimi

2 nachten verbleven in maart 2024
Reactie van G.M: Sonai Shaqir op 4 mei 2024
Dear Olurotimi..Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.We are happy to know that you enjoyed your stay with us. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Looking forward to seeing you again.

2/10 – Ontzettend slecht

Josie

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Checked in, front desk staff was extremely friendly and efficient. But you’re getting what you paid for. The room provided was not cleaned from the prior guests (we checked in at 9pm). Meh at best for one night. Pay the extra, stay elsewhere.
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Josie.. Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.We would like to thank you for the kind words about our staff. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the issue you had with the cleanliness, we will be sure to look into that.We hope for an opportunity to properly host you in the future.

8/10 – Goed

Jean

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a nice hotel for an overnight however some cleanliness issues would have probably convinced me to leave if this was for a few days. Beds and pillows were comfortable. Our bathroom was massive and appreciated even though this was we’re most of the cleanliness issues arose. Probably would not go back.
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Jean.. Thank you for taking the time to fill out our online survey with such positive feedback! Your feedback is important o us. n behalf of our entire team, I would like to apologize for failing to exceed your expectations with cleanliness issues. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Robert..Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. Look forward to seeing you again.

10/10 – Uitstekend

Bill

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Bill...Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. Guest satisfaction is our first priority. Look forward to seeing you again.

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great job by all staff
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Anthony...Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Syracuse-Carrier Circle and the services we provide for our valued guest as you. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Thank you again.

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good Needs update on something
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Carolyn...Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Looking forward to seeing you again.

8/10 – Goed

Tom

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
Staff were nice and helpful. Hotel is fine. Surprisingly close to downtown, shopping and restaurants but not in the middle of everything. Good place for smaller dogs… fee. Not unreasonable. No complaints. Not a fancy new hotel but overall good. Breakfast wasn’t bad. Happy with our stay.
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Tom.. Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Syracuse-Carrier Circle and the services we provide for our valued guests. We are so glad you enjoyed your stay. Our location close to the USA Destiny, Airport, Unveracity, Dome. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 – Goed

Christopher

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
dear Christopher.. We would like to thank you for taking the time to complete our online survey.Guest satisfaction is our first priority. Thank you so much for your business and we look forward to seeing you in the future.

8/10 – Goed

Tracy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Sonia-front desk manager was wonderful. Breakfast was a buffet with eggs, sausage, yogurt, bagels, muffins and Belgian waffles. The young man serving breakfast was very respectful and aimed to please. Our room was clean, however, the common areas of the hotel were visibly dirty (arms of chairs in the lobby) and the storage areas on the second floor (doors were left open and carpet was filthy). The location was inconvenient. Located on a busy highway, you couldn't walk anywhere.
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Tracy..Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.We sincerely appreciate and value your feedback. Your compliments has-been shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. For the issue that you munch to us I would like to apologize for that, and our team did correct all that immediately. looking forward to seeing you again.Thank you.

10/10 – Uitstekend

steven

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Odor of cleaning products in room
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Steven... Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. As guests you are truly valued.Your feedback about the odor of cleaning products is important to us, and that's new sterile materials. Looking forward to seeing you again. Thanks again.

6/10 – Redelijk

Catherine

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was very helpful when I had questions. The room looked to be newly renovated but the walls in the bathroom were rough and doors to outside have seen better days. And the rooms aren’t very sound proof. Heard a dog bark as if it was in our room. And the doors opening and closing were very loud.
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Catherine .. Thank you for taking the time to fill out our online survey with such positive feedback! Your compliments about staff will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.I would like to apologize for failing to exceed your expectations with noise issues. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 – Redelijk

Brian, Hornell

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
By the time room service came around it was 3:00 and we were back in our room so we told them don't worry about it just give us some towels. Fitness center was one of the worst I've seen at a hotel.
2 nachten verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Brian.. Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the service and fitness center issues you experienced. Your satisfaction is important to us as a valued guest for us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Sonia shqair

8/10 – Goed

Praneeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Praneeth..Dear Steven... Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. As guests you are truly valued to us. Guests' satisfaction is our firth priority.Looking forward to seeing you again.

6/10 – Redelijk

Lorraine

The heating/ cooling systems in the room were very noisy
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Lorriaine... Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the heating issues you experienced. Your satisfaction is important to us as a valued guest for us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Sonia shqair

10/10 – Uitstekend

DENIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Denis..Thank you very much for taking time and complete our online survey. Your feedback is very important to us. Guest satisfaction is our first priority. Look forward to seeing you again.

10/10 – Uitstekend

Andrew

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean, front desk were very nice.
1 nacht verbleven in april 2024
Reactie van G.M: Sonai Shaqir op 14 apr 2024
Dear Andrew..Thank you very much for your feedback. We glad that you enjoyed your staying with us. Guest satisfaction is our first priority. Look forward to seeing you again. Thank you.

8/10 – Goed

Lacey

Reisde met familie
Positief: Personeel en service, voorzieningen
Comfy beds
1 nacht verbleven in maart 2024
Reactie van R op 3 apr 2024
Thank you for the recent stay - we appreciate it

8/10 – Goed

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van G.M: Sonai Shaqir op 27 mrt 2024
Dear Shannon..We would like to thank you for taking time complete our online survey.Feedback from our valued customers is very important to us, and your input helps us in our efforts to improve excellent service. Thank you so much for your business and we look forward to seeing you again.

2/10 – Ontzettend slecht

Stephanie

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I stay at this hotel once a month . What i don't like is the five different holds on my card when i paid cash. One hold is normal i have five. Now i have to make my way to the front to discuss .
1 nacht verbleven in maart 2024
Reactie van G.M: Sonai Shaqir op 27 mrt 2024
Dear Stephanie...Thank you for taking time and share your experience with us. On behalf of our entire team, I would like to apologize for falling to exceed your expectation with the hold error on your credit card. This is only auth and it will be clear. Your satisfaction is important to us as valued guests. We will use your feedback to make improvements, so that we can provide exceptional for our guests. We hope for an opportunity to properly host you in the future.