Een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Clarion Pointe Downtown

2.5 out of 5
Clarion Pointe Downtown
454 James Street, Syracuse, NY

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 331 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 350 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 143 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 86 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 90 van 1000 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

erik

Reisde met partner
Positief: Netheid, voorzieningen
Nicely renovated property. Everything is clean and a very nice breakfast also. Big room
1 nacht verbleven in oktober 2023
Reactie van GM op 27 okt 2023
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

6/10 – Redelijk

Sarah

Reisde met een groep
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Area around hotel is a little sketchy, but room was clean and tidy. Recent updates at property were a nice bonus and a good price. When I arrived at the front desk, the man working refused to check me in because my ID and credit card had different last names. I have recently gotten married and tried to explain that my new credit card had not come in yet, he was rude and told me it didn’t matter and I would be unable to check in or get a refund for my stay. I was able to find an old student ID in my car that he accepted with my non-legal last name. Breakfast attendant in the morning was very kind and courteous!
1 nacht verbleven in mei 2024
Reactie van GM op 23 mei 2024
Thank you for your recent stay with us and the feedback. We do apologize for the inconvenience, however we have to follow the check in procedures do to chargebacks and fraud. This policy is not only the Hotels, but also a NYS Law. Please review the Check In Polices and Requirements on the Expedia's website. Best Travels and Good Luck.

10/10 – Uitstekend

Asha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was good... staff was helpful... rooms were clean
1 nacht verbleven in april 2024
Reactie van GM op 2 mei 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

8/10 – Goed

kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property has only key card access.
1 nacht verbleven in april 2024
Reactie van GM op 2 mei 2024
Thank you for your recent stay with us and the feedback. Security for our valued Guests is very important to us. Hope to see you again soon!! :)

8/10 – Goed

Ainsley

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traphouse across the street,
2 nachten verbleven in april 2024
Reactie van GM op 29 apr 2024
Thank you for your recent stay with us and the feedback. Welcome to Syracuse!!! Hope to see you again soon!! :)

10/10 – Uitstekend

luke

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly staff, complementary breakfast was really great, too!! Thanks!
1 nacht verbleven in april 2024
Reactie van GM op 23 apr 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 – Uitstekend

Zaelin

1 nacht verbleven in april 2024
Reactie van GM op 10 mei 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

10/10 – Uitstekend

Brian, Englewood

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van GM op 18 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Clarion Pointe. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

4/10 – Matig

Elizabeth

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
couple was fighting until 4 in the morning in the hallways, photos on website look much better than actual rooms and building entirely, right next to a boarded up building, staff wouldn’t let you inside to check in at night even in the pouring rain had to wait outside.
2 nachten verbleven in april 2024
Reactie van GM op 15 apr 2024
Thank you for your recent stay with us and the feedback.

10/10 – Uitstekend

Meghan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were incredibly friendly and efficient! The room was very clean, the pillows were great (the big fluffy ones) and the room amenities were all functioning! I love that they did not make you put a roon deposit down to stay the night either. The cleaning staff the next day were also very friendly and made sure we had everything we needed! Definitely where I will be staying going forwarx in Syracuse! Gas stations are right across the street and it is a perfect location for Suracuse downtown life and the mall!
1 nacht verbleven in april 2024
Reactie van GM op 15 apr 2024
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our Hotel. Our entire team here at Comfort Inn & Suites works hard to deserve your loyalty.

2/10 – Ontzettend slecht

Brittany

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrive and find pee stains on the concrete and sheet set. Go down and ask for clean bedding , claims he doesn't have any clean at the moment that he could put them in washer. Meanwhile it's 9PM so your going to bring us bedding at 11pm earliest?! So finally offers to check another room that bedding was worse. So we asked for a refund he said no gotta talk to manager. Finally says ok manager said he would refund you can call him in morning if you want. They refund one of our two night stay when we didn't stay either night.
2 nachten verbleven in april 2024
Reactie van GM op 8 apr 2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about thechallenges you experienced during your time with us. We hold our team to the highest standards andregret that we didn’t meet those expectations.

6/10 – Redelijk

Janina

Reisde met familie
Negatief: Personeel en service
Unkind and harsh reception at check-in. I realize it isn't personal and the guy was not enjoying his job, however, we are guests that paid and traveled far. Wi fi keep going in and out constantly so I mostly used data. It is not in the heart of downtown where it is safe and nice, though that area is closeby. A mile makes a huge difference. We were told by Uber the area was unsafe and don't walk around there. Didn't have that clean feeling with the old carpeting, dark marks on sheets, and suspicious dirt high on walls. Though that is not a reflection of the cleaning staff. They were very kind and doing all required tasks. I'm referring to a separate deep clean or renewal. Beds were comfortable. We enjoyed the cable TV selections at night. Nevertheless, my son and I were at our first university visit of many so the memories of being there in Syracuse overall were beautiful.
3 nachten verbleven in maart 2024
Reactie van GM op 3 apr 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our Hotel Services. We aim to provide all of our valued Guests with a high-quality experience, and we hope to see you again in the near future.

2/10 – Ontzettend slecht

Hillary

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Their was pubic hairs and eye lash hairs on our bed spread. Their was pubic hairs and hair in the bath tub. The drawers were dirty in the inside of the dresser and bed side stands. The phone when I went to go pick it up to use the whole phone system picked up because something so sticky was all over the phone. We asked for one extra pillow and was told the hotel did not have any extra pillows. Had somewhat of a descent breakfast but looked like a lot of containers were empty when normally they are all full. The sausage did not seem to be cooked all the way and the hash browns also were under cooked and just crumbling apart. Was not told or any directions where anything was in the hotel had to find it ourselves. Also their was two remotes to the TV but their was no directions on how to work the remotes to the TV or get to channels. Their also was not a luggage stand in our room to put our luggage on. Are toilet ran constantly was very annoying trying to sleep hearing that all night. The house keepers knocked on our door at 7:30am and woke us up to see if we have left yet or we leaving soon.
1 nacht verbleven in maart 2024
Reactie van GM op 1 apr 2024
Thank you for taking the time to give us your experience. Please accept our sincere apologies for the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression.

10/10 – Uitstekend

Shaina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice place as all I did was sleep there overnight! Very clean but very noisy with police sirens and stuff like that in the middle of the night! Not at their property just around it! It’s nice and quiet there! They have a great breakfast for free and it’s very clean and comfortable!!!
1 nacht verbleven in maart 2024
Reactie van GM op 1 apr 2024
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our Hotel. Our entire team here at Clarion Pointe works hard to deserve your loyalty.

10/10 – Uitstekend

JOSEPH

1 nacht verbleven in maart 2024
Reactie van GM op 19 apr 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms
1 nacht verbleven in maart 2024
Reactie van GM op 30 mrt 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manali the check in clerk was so friendly and helped straighten out my convoluted reservations. She turned what could have been a disaster into a delightful stay, even with the six inches of snow!!! I have stayed here before and will come back again. It is convenient, quiet and safe and very close to excellent restaurants and things to do.
1 nacht verbleven in maart 2024
Reactie van GM op 28 mrt 2024
Thank you so much for writing about your recent stay with us! Manali has been a wonderful asset to our team for a few years now, it is no surprise that he took such good care of you! We look forward to seeing you the next time you make it into Syracuse.

10/10 – Uitstekend

Diane

1 nacht verbleven in maart 2024
Reactie van GM op 16 apr 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 – Uitstekend

Diane

1 nacht verbleven in maart 2024
Reactie van GM op 15 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

4/10 – Matig

elizabeth

1 nacht verbleven in maart 2024
Reactie van GM op 12 apr 2024
Thank you for your recent stay. Leaving a negative review without any feedback only helps you, it does not help us fix any issues that you may have had if any. Good Luck and Best Travels...we wish you well.

10/10 – Uitstekend

Lilian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where it is located. It is accessible, to lot of places
2 nachten verbleven in maart 2024
Reactie van GM op 21 mrt 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

2/10 – Ontzettend slecht

Dylon

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Someone had a keycard to my room and tried to enter the room while i was using the room. The hotel issued me 2 keycards at check in. Obviously my room was not secured. They clearly double booked the room. It was a tramatic and humiliating experience.
5 nachten verbleven in maart 2024
Reactie van GM op 18 mrt 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

6/10 – Redelijk

Joseph

Zakenreiziger
Breakfast options weren’t that great
3 nachten verbleven in maart 2024
Reactie van GM op 14 mrt 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

4/10 – Matig

Ehab

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was not as expected No cupboard clothes No channels on the TV Bathroom very small No privacy in the room Bed sheets are small However the staff was nice
1 nacht verbleven in maart 2024
Reactie van GM op 13 mrt 2024
Thank you for the feedback. Right below the TV are (5) drawers for your clothes. The TV is a Smart TV and we do apologize that you could not figure out on how to use it. Best Travels..

10/10 – Uitstekend

Andre

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really a great spot at a decent price. Its always nice to see staff working hard to please. Truly refreshing when in the realm of motels. Location is the best as right next to highway as well as a 3 min walk to restaurants and a 10 min walk from the awesome science museums. Great stay period. Tv and wifi was solid.
2 nachten verbleven in maart 2024
Reactie van GM op 9 mrt 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

8/10 – Goed

Victor

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van GM op 29 feb 2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 – Uitstekend

Nicholas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van GM op 25 feb 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 – Uitstekend

richard

Good
2 nachten verbleven in februari 2024
Reactie van GM op 20 feb 2024
Thank you for taking the time to complete our review, we are thrilled to see that you have enjoyed your stays with us during your travels for work. We try to make our hotel a home away from home for all our guests and we are happy to see we were able to do that for you. We hope to be your hotel of choice while visiting or on business when you're in the Syracuse area!!

2/10 – Ontzettend slecht

Kyle

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is in a really rough area. Ice machine was broke, tv did not work, no hot water, room was flithy. Absolutely nothing good about this place other than I made it out alive. If you have to pick between sleeping under the bridge or here, pick the bridge it’s free at least
Reactie van GM op 11 feb 2024
Thank you for your recent stay and the feedback. To share some clarity, we have checked the room #314 and the Hot Water and the TV are working perfectly. The room was trashed with leftover garbage from your stay which our HK Team took care of. We appreciate your insight and wish you Best Travels and Good Luck.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean and well stocked with towels and amenities. Staff (especially the desk clerk) was welcoming and small gift bag of waters and snacks was very nice. The free breakfast the following morning was very good and plentiful. Price was really good and proximity to the event we were attending was very good - 4 minutes away.
1 nacht verbleven in februari 2024
Reactie van GM op 11 feb 2024
We are glad you found your stay to be excellent while you were with us. As you and many of our guests comment, the location can't be beaten. We are often told that being so close to the NYS Thruway, I81 Interstate and the Syracuse downtown area are reasons many of our guests stay with us. Thank you again and we look forward to seeing you again.

4/10 – Matig

THOMAS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There wasn’t enough towels in the room washcloths and did not tell me I had to have $100 deposit
1 nacht verbleven in februari 2024
Reactie van GM op 7 feb 2024
Thank you for your recent stay and the feedback which we will certainly share with the team. Every hotel requires a Hotel Incidental at check in to protect the hotel from damages, this is posted on Expedia's website where you booked your reservation through. Best Travels and Good Luck...

8/10 – Goed

Michael

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is not bad but the TV's badly need to be rebooted so that they will work properly.
2 nachten verbleven in december 2023
Reactie van GM op 5 feb 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

8/10 – Goed

Kerrie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 14 jan 2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

8/10 – Goed

Ruiqi

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van GM op 12 jan 2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 – Uitstekend

Nicholas

4 nachten verbleven in januari 2024
Reactie van GM op 9 jan 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

4/10 – Matig

Suzanne

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van GM op 8 jan 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

6/10 – Redelijk

HAIDER

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van GM op 8 jan 2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

2/10 – Ontzettend slecht

Amina

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clarion was very unclean. It seems like there were dust mights in the room because we woke up very congested. The room was dusty and untouched when we got in. There was also a weird smell when we got into the room and the window seemed open from all the noise that was coming in. The outside property looks nothing like the images, it’s very old and falling apart.
2 nachten verbleven in januari 2024
Reactie van GM op 8 jan 2024
Thank you for your recent stay with us. We walked you through (4) rooms to find the right fix for your high demands. The staff went up and beyond helping you. Please note there are (110) hotels in Syracuse that maybe would be a better fit for you. Best Travels and Good Luck....

8/10 – Goed

denis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in december 2023
Reactie van GM op 30 dec 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

2/10 – Ontzettend slecht

Ramere

1 nacht verbleven in december 2023
Reactie van GM op 31 jan 2024
Thank you for your recent stay. lol As being a local resident of Syracuse lol you refused to provide the Hotel the Incidentals for your reservation. There are (110) Hotels in Syracuse that maybe you should consider, this Hotel will not accept future reservations. Best Travels and Good Luck.....

8/10 – Goed

Ogbonnaya

Reisde met partner
Positief: Personeel en service
I like it because of its proximity to St. Joseph Health.The bathrooms are also clean.What I don’t like is the open burglar outside,which allows too much cold on the hallway leading to rooms especially this winter period
2 nachten verbleven in december 2023
Reactie van GM op 15 dec 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 – Uitstekend

Walter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van GM op 15 dec 2023
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 – Uitstekend

Sabrina

2 nachten verbleven in november 2023
Reactie van GM op 26 dec 2023
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

8/10 – Goed

Erika

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room was comfortable, staff that checked me in was great. Outdoor tiled hallways are very slippery in the rain. Cleaning staff were knocking on the door (hard knock,loud male voice) at 9:30 am as I was coming out of the shower - not a relaxing way to start the day, and utterly avoidable.
1 nacht verbleven in december 2023
Reactie van GM op 5 dec 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

8/10 – Goed

Ancil

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff members were courteous, friendly, and gave us good advise on shopping in the neighborhood.
2 nachten verbleven in november 2023
Reactie van GM op 5 dec 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van GM op 4 dec 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

2/10 – Ontzettend slecht

Brett

1 nacht verbleven in november 2023
Reactie van GM op 16 dec 2023
Thank you for the review. However, you never stayed at the Hotel and were marked as a No Show. Leaving a nasty review because you never cancelled your reservation is laughable. Best Travels and Good Luck!!

8/10 – Goed

Eva-Marie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was quite nice. It’s a very small hotel, and the room was on the smaller size. The room had a fridge with freezer, good water pressure, and was very clean. No seating area in the room, but there was a desk and chair, and also, windows that open! Free parking, tiny gym. To note, the hallway to get to the rooms is outdoors; it’s tiled and covered but it was all wet when we were there because it was raining. All in all, it’s good value.
Reactie van GM op 13 feb 2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 – Uitstekend

Nikhil

2 nachten verbleven in november 2023
Reactie van GM op 15 dec 2023
Thank you for taking the time to complete our review, we are thrilled to see that you have enjoyed your stays with us during your travels for work. We try to make our hotel a home away from home for all our guests and we are happy to see we were able to do that for you. We hope to be your hotel of choice while visiting or on business when you're in the Syracuse area!!

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van GM op 23 nov 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)