Dear Ms. Rozalija,Greeting from Sense Hotel Sofia!We would like to thank you very much for having been a loyal guest of Sense Hotel Sofia and for allocating time to share your impressions about us.We are delighted that we managed to meet your travel expectations and provide an immaculate hotel product. We are glad that you enjoyed the room and all hotel facilities, as well as the friendliness of our team.Once again, we appreciate your feedback that you kindly shared with us, your comments are valuable to us as they help us identify areas where we can improve our services.Needless to say, looking forward to welcoming you for another enjoyable experience with us!Kindest regards,The Hotel Management

Dear Teun, Thank you for your recent stay at Sense Hotel Sofia. We are happy to know that you enjoyed your time with us. We look forward to welcoming you back! Sincerely, Dobromir Trifonov Front Office Manager Sense Hotel Sofia

Dear Rogier, Thank you for your recent stay at Sense Hotel Sofia. We are very happy to know that you thoroughly enjoyed your visit! We await your next stay with us. Kind regards, Dobromir Trifonov Front Office Manager Sense Hotel Sofia

Dear Guest, Thank you for the kindest feedback! We hope to welcome you again in Sense Hotel!

Dear Guest, Thank you for taking the time to share your experience. Our team is quite delighted to hear you enjoyed the magnificent rooftop view. Needless to say we will be looking forward to welcoming you again soon. Kindest Regards, Elitza Velichkova General Manager Sense Hotel Sofia

Dear Guest, Thank you for staying with us! Your comments and positive feedback are highly appreciated and will be shared with the our entire team. We will be looking forward to welcoming you again! Kind Regards, Elitza Velichkova General Manager Sense Hotel Sofia

Dear Elise, Thank you for having been a guest of Sense Hotel Sofia! Our team highly appreciates your positive feedback. Please accept our sincere apologies that you could not use our pool facilities while staying with us. Regrettably, due to the heavy rain in Sofia we experienced some unforeseen circumstances which made our Spa facilities unusable. Generally, we always inform our guests well in advance about any planned maintenance that is going to take place but unfortunately this was not the case. I truly hope that you will be able to enjoy the pool upon your next stay with us. We will be looking forward to welcoming you again at our beautiful hotel. Best Regards, Elitza Velichkova General Manager Sense Hotel Sofia

Dear Petra, I would like to thank you for sharing positive comments about your enjoyable stay with us! Your comments on our beautiful rooftop bar, location, good service and nice breakfast are highly appreciated by our team. We will be looking forward to your next stay! Kind Regards, Elitza Velichkova General Manager Sense Hotel Sofia

Dear Encho, Thank you for being a guest of Sense Hotel Sofia. We are quite happy that you enjoyed our location, comfortable rooms and breakfast with a view. Your positive feedback will certainly be shared with our team. We will be looking forward to welcoming you for another stay. Best Regards, Elitza Velichkova General Manager Sense Hotel Sofia

Dear Rakesh,Thank you for taking the time to share your experience.We will be looking forward to welcoming you again.Best Regards,Sense Team

Dear Michael,Thank you for taking the time to share your experience with us. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced due to the Rooftop Bar reservation, service and departure experience. We are glad to hear that you were happy with the hotel location, Room design and Breakfast Service. It is our goal to consistently provide superior service and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target issue areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Please be kindly informed that we have noted your room preference that you prefer a quiet room for your future stay. We have forwarded your feedback to the concerned department to take the necessary actions to ensure similar situations can be avoided in the future.Once again, we appreciate the feedback that you kindly shared with us, your comments are valuable to us.We know you have many choices when it comes to lodging and we hope you will continue to choose Sense Hotel Sofia for your future travel needs.Sincerely yours,

Dear Jennifer, Thank you for taking the time to provide this amazing review.We are delighted to read you had a great stay with us and thank you for highlighting our hotel location and amenities.Our team strives to deliver excellent services to all of our guests and we are glad that you had a wonderful experience. We are very proud to have met your expectations.Once again, thank you for choosing Sense Hotel Sofia and for your great recommendations. we are looking forward to welcoming you back in the near future.Warm regards,

Dear Simeon,Thank you for your feedback.We highly appreciate it and it has been shared with the team.Best Regards,Sense Team

Dear Andrew,We truly thank you for your feedback.Looking forward to another stay.Best Regards,Sense Team

Dear Jhames,Thank you taking the time to share your experience with us during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced due to noise disturbance and SPA Kids’ hours. We are glad to hear that you were happy with the hotel location and the service provided by our team. It is our goal to ensure that the guests enjoy a comfortable and peaceful stay which in your case was disturbed by noise from the bar. We are really doing our very best every day to inform our valued guests, like you, about it and avoid issues with noise sensitive guests. That is the reason we have announced it everywhere possible online so that the guest may be aware of potential noise. We are so sorry to hear that one hour is too short time to enjoy our swimming pool with your family. Once again, we appreciate your feedback that you kindly shared with us, your comments are valuable to us as they help us identify areas where we can improve our services.We know you have many choices when it comes to lodging and we hope you will continue to choose Sense Hotel Sofia for your future travel needs.Sincerely yours,The Hotel Management

Dear Moshe, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia. They are very proud to have met your expectations.Kind Regards, The Hotel Management

Thank you so much for staying with us Mr. Michal. We appreciate your feedback! We are looking forward to welcoming you back in our hotel.

Thank you so much for staying with us Mr. Daniel. We appreciate your feedback! We are looking forward to welcoming you back in our hotel.

Thank you so much for staying with us Mr. Jesse. We appreciate your feedback! We are looking forward to welcoming you back in our hotel.

Dear Mr. Zouein,Thank you for reaching out and providing us with valuable feedback.Our team will be looking forward to welcoming you again.Best Regards,Andrii Onopriienko Front Desk Supervisor

Dear Markus,Thank you for taking the time to comment on your experience at Sense Hotel Sofia.We appreciate your feedback.Our team will be looking forward to welcoming you again.Best Regards,Elitza VelichkovaGeneral ManagerSense Hotel Sofia

Thank you for being our guest. We appreciate your feedback!

Thank you for being our guest. We appreciate your feedback!