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Beoordelingen van NH Siena

4 out of 5
NH Siena
Piazza La Lizza 1, Siena, SI

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 390 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 386 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 144 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1003 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pim

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Margherita Sanò General Manager op 17 dec 2023
Kind Pim,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen. Heel correct behandeld. Vriendelijk en hulpzaam. (Ook de mensen die zorgden voor het ontbijt: in moeilijke (covid) omstandigheden, heel correct.)
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Dirk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooie kamer met uitzicht op ... het voetbalstadion
Historisch centrum van Siena op wandelafstand - mogelijkheid om gebruik te maken van valet parkeren - professioneel personeel - ontbijtbuffet met bediening tijdens coronaperiode - moderne en nette kamers voorzien van alle comfort
2 nachten verbleven in oktober 2020
Reactie van Margherita Sanò op 24 okt 2020
Dear Guest, first of all many thanks for choosing our property NH SIENA during your stay with us: it has been a great pleasure to welcome you. I am so glad so read all your positive comments and i ensure you this will be shared with all my lovely Team. Our daily aim is always to ensure to all our guest a lovely memorable NH stay! Thanks again for your time spend in this review and please consider me and my Team at your complete disposal for your next NH stay, Sincerely, Margherita Sanò- General Manager

10/10 – Uitstekend

Moise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erg goed
NH Siena is de beste verblijft plaats in SIENA. Erg goed en 6min lopen naar de centrum. Vrienndelijke personeel, luxe hotel. Super beddèn . En vind je een gratis parking 5min loop afstand van de hotel. Om te raden .
2 nachten verbleven in september 2020
Reactie van Margherita Sanò op 20 sep 2020
Dear Guest, first of all many thanks for choosing our property NH SIENA during your stay with us: it has been a great pleasure to welcome you. I am so glad so read all your positive comments and i ensure you this will be shared with all my lovely Team. Our daily aim is always to ensure to all our guest a lovely memorable NH stay! Thanks again for your time spend in this review and please consider me and my Team at your complete disposal for your next NH stay, Sincerely, Margherita Sanò- General Manager

8/10 – Goed

Rob, Arnhem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centraal gelegen hotel
Goed hotel in het centrum van Siena. Kamer is netjes en schoon. Goed en uitgebreid ontbijtbuffet. Jammer dat er geen parking is, auto op 5 minuten lopen van het hotel gratis kunnen parkeren. Maar dan moet je wel geluk hebben dat er een vrije plek is
1 nacht verbleven in december 2017

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Hotel
Ligging Ok, dichtbij bezienswaardigheden. Personeel onvriendelijk.
1 nacht verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kwaliteit conform NH
Prima net hotel, gratis parkeren op 5 min lopen. 10 min lopen van het centrale plein. Ontbijt perfect. Goede bedden, prettige vrij geruisloze airco. Grote kluis waar een laptop (13 inch) goed in past.

8/10 – Goed

cloete, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima hotel
Rustig gelegen en profesioneel hotel met goede kamers en vriendelijk personeel.

8/10 – Goed

Jan-Willem, Den Bosch

Positief: Personeel en service, comfort kamer
Good city hotel
Excellent location, 25 meters from busstation! Close to the historical town. Breakfast is excellent. A rich variety of fresh fruits, juices, bread, cornflakes, cheese, etc. Rooms needs some repair (there was no shower screen).

10/10 – Uitstekend

YOLANDA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

4/10 – Matig

Deanna, Fairfax

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Terrible. Didn’t have bed rule I booked. Ants. No air con. Exterior room and insanely loud with partners all night at the bed depot directly in front of the hotel. Absolutely shocking how disappointing this hotel was.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

erik fernando

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Solo la ubicación, pero no me volveria a quedar en este hotel
1 nacht verbleven in mei 2024

4/10 – Matig

Luca, Bologna

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
In few words, this is not a 4 star hotel. 3 at best and not the best one. Cleanliness lacking, no air conditioning (30C / 86F in the evening in the room), rusted faucets, in room telephone not working, when working nobody answering at desk, only one person at desk very busy, very few electrical outlet (for cell phones) and not conveniently located, ...
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Rey, Caguas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location
4 nachten verbleven in mei 2024
Reactie van Margherita Sanò Hotel Manager op 12 mei 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

2/10 – Ontzettend slecht

Dennis and Laura

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was filthy. The property was impressive when we first entered the main foyer and the staff was friendly. However, once we hit the elevator button, conditions were horrible. Holes in the ceilings, and a cigarette smoke smell in the hallway, and our room made our skin crawl. It was beyond filthy and it looked like someone had a major 'fluid problem' that ended up on the floor and walls. Our bathroom smelled profusely of urine. I didn't dare take a shower...
1 nacht verbleven in maart 2024
Reactie van Margherita Sanò Hotel Manager op 17 apr 2024
Dear Dennis and Laura,thank you for dedicating your time for the review.We appreciate your kind words for the service provided by the staff.Please be assured that your comments have met our best attention for our improvement.We are very sorry to know that your stay did not completely meet your expectations. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

10/10 – Uitstekend

Manal

3 nachten verbleven in maart 2024
Reactie van Margherita Sanò General Manager op 17 apr 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

4/10 – Matig

Gary

1 nacht verbleven in maart 2024
Reactie van Margherita Sanò Hotel Manager op 18 apr 2024
Dear Gary,we are very sorry to know that your stay did not completely meet your expectations. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards

8/10 – Goed

Trond

Zakenreiziger
Positief: Netheid, personeel en service
Sentralt hotell i Siena
Sentralt hotell i Siena, vil mann oppleve typisk italiensk hotell bestiller mann ikke her men et helt fint hotell med alle typiske hotell fasiliteter og slik et sånt hotell skal være!
1 nacht verbleven in februari 2024
Reactie van Margherita Sanò General Manager op 2 mrt 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

2/10 – Ontzettend slecht

Yerassyl

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Dirty room
1 nacht verbleven in februari 2024
Reactie van NH SIENA Margherita Sanò General Manager op 2 mrt 2024
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

10/10 – Uitstekend

MARCIO

1 nacht verbleven in februari 2024
Reactie van Margherita Sanò General Manager op 2 mrt 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 – Redelijk

Jan

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Terrible experiencia si llegas con auto, tienen servicio de estacionamiento pero no te lo ofrecen los recepcionistas y no entiendo porqué, hay un circo de autos afuera ya que los encargados de estacionar no son ni amables, ni organizados. Hay lámparas en la habitación envueltas en cinta de lo viejas que son.
1 nacht verbleven in februari 2024
Reactie van Margherita Sanò Hotel Manager op 2 mrt 2024
Dear Guest,we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

10/10 – Uitstekend

NOEMI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Margherita Sanò Hotel Manager op 2 mrt 2024
Gentile Ospite,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza di soggiorno.Siamo molto lieti di sapere che il soggiorno è stato dei più piacevoli e che ha apprezzato la nostra ospitalità.Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

10/10 – Uitstekend

AndreA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van NH SIENA Margherita Sanò General Manager op 31 mrt 2024
Kind Guest,thank you truly for your kind words and taking the time to share your experience.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

8/10 – Goed

ubirajaral

3 nachten verbleven in januari 2024
Reactie van Margherita Sanò General Manager op 5 feb 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 – Uitstekend

cristiano

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Margherita Sanò Hotel Manager op 5 feb 2024
Gentile Ospite,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza di soggiorno.Siamo molto lieti di sapere che il soggiorno è stato dei più piacevoli e che ha apprezzato la nostra ospitalità.Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

8/10 – Goed

Daniel

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Margherita Sanò Hotel Manager op 20 jan 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best. We will be looking forward to welcoming you once again in Siena.With regards,

8/10 – Goed

Alberto

Reactie van Margherita Sanò Hotel Manager op 20 jan 2024
Gentile Ospite,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienza, lieti di sapere che ha molto apprezzato il soggiorno e l'attento servizio riservato ai nostri ospiti. Ci auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.

6/10 – Redelijk

Giorgia

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Margherita Sanò Hotel Manager op 5 feb 2024
Gentile Ospite,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienzaCi auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.Cordiali saluti,Margherita SanòHotel Manager

10/10 – Uitstekend

Gian Luca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Margherita Sanò Hotel Manager op 11 jan 2024
Gentile Gian Luca,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienza, lieti di sapere che ha molto apprezzato il soggiorno e l'attento servizio riservato ai nostri ospiti.Ci auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.Cordiali saluti,

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
non consiglio
Una struttura non recente, con camere evidentemente mai rammodernate e forniture usurate. Questo vale per qualsiasi cosa: dal comodino alla doccia. In particolare il bagno con la porta della doccia sporca e arrugginita che nemmeno si chiudeva, così come il piano del lavandino pieno di macchie di umidità. La posizione non é male, in 10 min a piedi si arriva in duomo. Il letto invece grande e comodo. La colazione scadente: diversi piatti pasticciati, quasi tutti senza etichetta e allergeni. In dettaglio poca frutta. Non é mancato di trovare capelli sulle salviette. Non consiglio di pernottare qui
2 nachten verbleven in december 2023
Reactie van Margherita Sanò Hotel Manager op 11 jan 2024
Gentile Ospite,la ringraziamo per la sua dettagliata recensione. Siamo dispiaciuti per i disagi riscontrati e prenderemo seriamente in considerazione i suoi suggerimenti per garantire in futuro un'esperienza più soddisfacente. Per quanto concerne la colazione, è disposizione di tutti gli ospiti la lista degli allergeni da poter consultare, ci spiace che non ne abbia fatto richiesta al personale in sala.Ci auguriamo di darle nuovamente il benvenuto a Siena.Cordiali saluti,

2/10 – Ontzettend slecht

Shirley

Reisde met familie
Negatief: Netheid, personeel en service
while it is in a good location. it is hard to find parking. staff is not as helpful. do not stay if you have another choice. I honestly feel like it was a waste. dirty floor, hair ball, lint under the chair moldy bathrooms a/c not working in our room my request for adjacent room was not honored glass shower door hinge broken, almost impossible to open and the glass rubbing against the shower floor, in danger of breaking. they said they will look at it, but did not bother to check it out.
2 nachten verbleven in december 2023
Reactie van Margherita Sanò Hotel Manager op 20 jan 2024
Dear Shirley, Thank you for taking the time to give us a feedback of your stay. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards,

6/10 – Redelijk

Isabel

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
El sistema de ventilación hace ruido en la habitación, similar a una cisterna de baño, pero es un ruido continuo. Pero la atención por parte del personal fue buena.
1 nacht verbleven in december 2023
Reactie van Margherita Sanò General Manager op 17 dec 2023
Kind Isabel,thank you truly for your kind words and taking the time to share your experience. We are most pleased to know that you liked the service provide by the staff.We're sorry about the ventilation system, let's hope it didn't cause you too many problems.Hope to welcome you soon again in Siena.With kind regards,

8/10 – Goed

Nicholas, Bracknell

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in december 2023
Reactie van Margherita Sanò General Manager op 17 dec 2023
Dear Nicholas, thank you for providing your valuable feedback. We are pleased to hear that our central location was convenient for your exploration of the city's attraction.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

4/10 – Matig

Eric

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ABSOLUTELY RUBBISH
Hotel is very old especially in the rooms , some taps are rusty, beds are lose and noisy when you turn and staff are not helpful. Very expensive for what it is. No iron and boards in the rooms so basically you have to carry you dirty linen all the way to the bicycles repair room where there is one iron and board for the whole hotel. If you are not lucky you have to wait for a long time to get to your turn if you have two people in front of you while people come in and out repairing bicycles. ITS A JOKE OF A HOTEL
2 nachten verbleven in oktober 2023
Reactie van Margherita Sanò General Manager op 17 dec 2023
Dear Eric,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación muy buen hotel
1 nacht verbleven in november 2023
Reactie van Margherita Sanò General Manager op 29 nov 2023
Dear Daniel,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 – Uitstekend

qing

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and comfortable
1 nacht verbleven in november 2023
Reactie van Margherita Sanò General Manager op 26 nov 2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

8/10 – Goed

Tessie

Reisde met partner
Great location but the rooms are dated. Definitely could use improvements and some renovations.
1 nacht verbleven in november 2023
Reactie van Margherita Sanò General Manager op 26 nov 2023
Dear Tessie,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

8/10 – Goed

Michela

Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel un po’ vecchiotto ma comodo per la sua posizione. Buona la colazione.
3 nachten verbleven in oktober 2023
Reactie van Margherita Sanò General Manager op 26 nov 2023
Gentile Michela,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza id soggiorno.La ringraziamo per le parole spese sulla colazione e sulla posizione. Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

8/10 – Goed

Markus

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gute Wahl für einen kurzen Aufenthalt in Siena. Saubere und geräumige Zimmer mit moderner Ausstattung. Die Altstadt von Siena ist zu Fuss in wenigen Minuten zu erreichen.
1 nacht verbleven in oktober 2023
Reactie van Margherita Sanò General Manager op 26 nov 2023
Kind Markus,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 – Redelijk

Georgina

Reisde met een groep
Negatief: Netheid
Ok hotel
Great and central location. It’s an old building so our room did NOT have air conditioning… when we complained to the staff they said “you can open the window for air” They have no free parking but they have a company that can valet the car for 30 euros… do this as parking is difficult.
1 nacht verbleven in oktober 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Dear Guest,we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,Margherita SanòHotel Manager

4/10 – Matig

Javier

Reisde met familie
Negatief: Personeel en service
Mala Experiencia
El check in fue tarde, pasado las 3.30pm porque el cuarto no estaba listo. Las llaves no funcionaban, el internet deficiente. El personal en recepción no está calificado para una atención al público.
1 nacht verbleven in oktober 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,NH SIENA Margherita Sanò General Manager

6/10 – Redelijk

Christopher

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Overall disappointing stay.
Upon arrival we felt like this was going to be an excellent stay. We found the room clean and comfortable, but we could not get the a/c to keep us comfortable. It had a governor on the controls. The location of hotel is good, but there are very few restaurants nearby to choose from. One evening after a long, tiring day of touring, we wanted to eat in the hotel restaurant. When we asked for a table we were told that the restaurant was closed for a private party and that the kitchen had a very limited menu. This forced us to leave hotel and walk to a restaurant.
2 nachten verbleven in oktober 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Dear Guest, first of all many thanks for choosing our property NH SIENA during your stay with us: it has been a great pleasure to welcome you.I am so sorry about your negative observation; I ensure you I personally take care about this and already took action with all dpt. involved. This your observation will help us to improve our internal NH Quality and for this I would like thank you personally.I hope this inconvenient did not compromised your trust in NH HOTELS.

8/10 – Goed

Elton

6 nachten verbleven in september 2023
Reactie van Margherita Sanò General Manager op 26 nov 2023
Kind Elton,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 – Redelijk

Donna

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Air conditioning was poor. Parking was a big problem. Staff were great.
1 nacht verbleven in oktober 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Dear Guest,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We appreciate your kind words for the service provided by the staff but we are we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,Margherita SanòHotel Manager

10/10 – Uitstekend

Holly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Kind Guest,thank you truly for your kind words and taking the time to share your experience. We are most pleased to know that you liked the service provide by the reception staff.Hope to welcome you soon again in Siena.With kind regards,

8/10 – Goed

Jenifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location just outside main centre of Siena but easy walking to shopping areas/piazza etc. Big room with comfy bed and all amenities. Staff helpful during check in when my booking via Expedia wasn’t showing up. Excellent range of breakfast options. Some road noise but nothing you wouldn’t expect in a busy city.
1 nacht verbleven in september 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

10/10 – Uitstekend

Danilo

2 nachten verbleven in september 2023
Reactie van Margherita Sanò Hotel Manager op 29 okt 2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great location next to centre of town and Duomo area. 10 minutes by taxi from Siena rail station. Lots of very good small local restaurants within a few hundred metres. Good value. Staff very friendly and helpful. Enjoyed the breakfasts very much.
4 nachten verbleven in september 2023

8/10 – Goed

Scott

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The NH Siena has a great location. However the breakfast buffet was dismal for NH standards. I asked for croissants and in a thirty minute period they were not delivered. Likewise with many options in the buffet. Other than this a great hotel.
2 nachten verbleven in september 2023