Terras
Beschikbaarheid controleren

Beoordelingen van Solymar Naama Bay

4 out of 5
Solymar Naama Bay
Naama Bay, PO Box 312, Sharm El Sheikh, South Sinai Governorate

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 52 van 131 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 131 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 131 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 131 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 131 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ismaeil

المكان جيد والتعامل بالكامل جيد
5 nachten verbleven in augustus 2023
Reactie van Ahmed op 25 aug 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Ibrahim Hizema op 5 mei 2024
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received many prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as a means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

2/10 – Ontzettend slecht

Yehia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I arrived around 6 pm but the room was not ready. The receptionist tried to bully me into going to dinner first to cover the fact that the room was not ready. When I asked why the room was not ready the manager came and offered a room upgrade. The upgraded room was lousy and I can not imagine what would the original room would be like. The next morning I wanted to go to the beach. I saw the listed shuttle schedule and I timed my self to catch the 9;30am shuttle. I got there a few minutes early and asked one of the employees if this is the shuttle going to beach and he confirmed. When I arrived at the beach I was refused entry because I did not have a ticket. No body mentioned that I need to get a ticket to enter the beach. I took a look at the beach and was not worth going to any way. Too many security guys interrogating any body who look non European. The reception area is tiny with malfunctioning currency change machine. Food of average quality but most of the guests are the kind of tourists who look like they never seen food before and who never miss a meal.
Reactie van Ahmed Hamama op 30 dec 2023
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received many prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as a means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

10/10 – Uitstekend

Nada

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Struttura che consiglio al massimo! In primis per il rapporto qualità-prezzo ottimo (ho soggiornato a novembre) Personale super cordiale e disponibile, ringraziamo particolare allo chef per la gentiliezza e prontezza su tutto! Cibo vario e con alcune serate “speciali” con molta varietà di dolci I dintorni della struttura ottimi! Sharm é tutta molto bella
5 nachten verbleven in november 2023
Reactie van Ibrahim Hizema op 21 dec 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

SEMIH

8 nachten verbleven in november 2023
Reactie van Ibrahim Hizema op 7 dec 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

Sandrine

14 nachten verbleven in november 2023
Reactie van Ahmed Hamama op 30 dec 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort.We are looking forward to your future visits,Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

Francesca

Positief: Personeel en service
Great resort in Naama bay!
4 nachten verbleven in november 2023
Reactie van Ibrahim Hizema op 11 nov 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

Gülüstan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Biz Solymar Naama Bay'ı çok sevdik ❤
7 nachten verbleven in september 2023
Reactie van ibrahim Hizema op 26 okt 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 – Goed

Kim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super rapport qualité prix
hello, j'ai passé 4j au Solymar, la chambre était spacieuse, les draps ainsi que la salle de bain étaient propres. (j'ai eu la chance d'avoir une bonne chambre) pour le prix que j'ai payé je trouve que le rapport qualité prix est impeccable
3 nachten verbleven in oktober 2023
Reactie van Ibrahim Hizema op 26 okt 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

6/10 – Redelijk

erik

Reisde met partner
Negatief: Netheid, voorzieningen
Reactie van Amr Gamal op 10 sep 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction. We look forward to welcoming you back Best Regards, Amr Gamal Hotel General Manager

10/10 – Uitstekend

ELIF

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Betül ve Elif
4 nachten verbleven in augustus 2023
Reactie van Amr Gamal op 2 sep 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

4/10 – Matig

daniel

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Ahmed op 25 aug 2023
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received a number of prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

10/10 – Uitstekend

Canberk

2 nachten verbleven in juli 2023
Reactie van Amr Gamal op 30 jul 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

Aylin

4 nachten verbleven in juni 2023
Reactie van Ahmed op 6 jul 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manage

8/10 – Goed

Nicolas

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in juni 2023
Reactie van Amr Gamal op 21 jun 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manage

8/10 – Goed

Selcan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rahat bir tatil
Yemekleri, kahvaltısı ve ikramları çok güzeldi 8 kişi eğlenceli bir tatil yaptık.
3 nachten verbleven in juni 2023
Reactie van ibrahim hizema op 18 jun 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is perfectly situated for a relaxing holiday but close enough to the vibrant city centre. The staff are incredible and go over and above anything I’ve experienced before. Thoroughly enjoyed this trip despite sleazyjets best efforts to ruin it.
10 nachten verbleven in april 2023
Reactie van Amr Gamal op 17 apr 2023
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 – Goed

Dilek

Reisde met een groep
Positief: Personeel en service
All invlusive heist getränke bis 00 uhr danach muss man zahlen Essen nur zu den essenszeiten Beach restaurant kostet alles extra Wlan sehr schlecht und nur in der lobby od bar verfügbar Im zimmer kein wlan Sauberkeit: boden wischen gibt es nicht Alles muss man extra fragen sowie kaffe affüllen im zimmer oder wlan passwort jedentag aufs neue einloggen. Service war sehr nett und hilfsbereit. Leider sehr viele kinder bzw jugendliche die arbeiten und befehle bekommen. Jeden tag eine wasserflasche pro zimmer ( viel zu wenig) Hotel anlage war sehr schön doch leider die massagen oder trips oder beauty alles sehr sehr überteuert. Da bin ich in deutschland besser aufgehoben mit massage und beauty. Man muss dort wirklich ausdrücklich nein sagen damit die leute von trips etc dich beim sonnen, relaxen oder ausruhen nicht stören. ( gilt nicht für hotel personal).
8 nachten verbleven in maart 2023
Reactie van Ahmed Hamama op 31 mrt 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ahmed HamamaAssistant front office manager.

10/10 – Uitstekend

Camilla

3 nachten verbleven in maart 2023
Reactie van Ahmed op 25 mrt 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ahmed HamamaAssistant front office manager.

10/10 – Uitstekend

Ossama

1 nacht verbleven in februari 2023
Reactie van Ibrahim Hizema op 7 mrt 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division Manager

10/10 – Uitstekend

Tigran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2023
Reactie van Ahmed op 30 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division

10/10 – Uitstekend

Gonca

4 nachten verbleven in januari 2023
Reactie van Ibrahim Hizema op 30 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division Manager

8/10 – Goed

Pathama

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for 5 nights, Staff are extremely friendly and helpful. I felt very comfortable staying at the hotel. Breakfast buffet: lots of choice for cereals, breads, pastries, and my favourite is live cooking such as omelettes, fried eggs, pancakes to order. Dinner buffet: lots of choice for meats and vegetarian, live cooking Pasta for children. Staffs are working very hard to maintain garden and keep pool area clean. However, there are some areas that need to be improved: the bath room requires a renovation, in my room the shower tray is very small no space to move around, to get hot water for showering is to keep it running for a while before it get hot. Wi-Fi is very poor and only available at reception area. Hotel has a free minivan, every 1 hour from hotel to the beach & VV. you will require to get a voucher from receptionist for free desk chair on the beach. Hotel/Beach: 1st transfer is at 0830, the last one is at1430. Beach/Hotel: 1st transfer is at 0845-1445 and the last transfer is at 1630. Note that a minivan is base on first come first served basis can take max 12paxs 1 seat in front with the driver. Overall I did enjoy and felt safe staying at Solymar Naama Bay. Definitely will stay here again.
5 nachten verbleven in januari 2023
Reactie van Ahmed op 12 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

sarmand, Schwetzingen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
War gemischt
Reactie van Ibrahim Hizema op 5 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

Kamal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service top,essen ist sehr gut , sehr freundlichen Personal Pool ist sauber
Reactie van Ibrahim Hizema op 5 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

6/10 – Redelijk

Feroz

1 nacht verbleven in december 2022
Reactie van Ibrahim Hizema op 5 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

Feroz

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022
Reactie van Ibrahim Hizema op 5 jan 2023
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

2/10 – Ontzettend slecht

Jamil

Negatief: Netheid, staat van de accommodatie en faciliteiten
The rooms are old and outdated. The rooms aren't cleaned correctly and are dirty
Reactie van Ahmed op 25 aug 2023
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received a number of prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

8/10 – Goed

Rahel

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022
Reactie van Ibrahim Hizema op 5 dec 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

ANSSAF

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Ibrahim Hizema op 1 dec 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay at Solymar for COP27- NBI team, South Africa
In November 2022, our team travelled to Sharm el Sheikh for COP27 and booked accommodation at Solymar with only criteria: we had a lot of work to do and we needed somewhere comfortable, clean to stay. After a rocky start, we learned that this hotel's priority is to ensure that guests feel valued and that their stay is a pleasant one. By the time we left, we felt like we were part of the Hotel Solymar family. As 6 women travelling alone, we felt completely safe and respected in this space. The hotel staff were friendly and accommodating and responded to our concerns swiftly. The kitchen and dining areas are clean and the buffet is excellent. The restaurant is extremely well managed and the chefs and bakers make and serve their food with care. We stayed for nearly 3 weeks and no-one in our team got sick from the food. We looked forward to coming "home" each evening to dinner. Fresh fruit and vegetables, juices and ice are all washed with/made with clean water. While we heard horror stories from COP27 delegates staying at other hotels with regards to inflated prices, we felt the pricing for transport and accommodation at Solymar was fair and services rendered were delivered at the expected level of quality. There is also a good doctor on standby at the hotel 24/7 which was very convenient as one on our team needed medical assistance. Overall we had a fantastic stay at this hotel and it made the hard work at COP27 more enjoyable. Thank You for taking care of us!
7 nachten verbleven in november 2022

4/10 – Matig

Danai

7 nachten verbleven in november 2022

8/10 – Goed

Deborah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff lovely. Rooms pretty basic - hot shower, TV and Aircon all there.Balcony views wonderful. Noise from aircons runnings and sometimes music around the pool and nearby hotel music into the night, did disturb my sleep over a number of nights. If you need internet, it's not good - ask the reception for help. Breakfast, lunch and dinner all in - and first class. Pool area (aside from non stop music) really lovely. Hotel surroundings absolutely lovely. Aside from very poor internet (if you need it) basic rooms and night music noise, I would recommend Solymar.
7 nachten verbleven in november 2022
Reactie van Ibrahim Hizema Front Office Manage op 21 nov 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards

8/10 – Goed

Maan

4 nachten verbleven in maart 2022

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great place, staff are awesome , clean and reasonably easy to get to town. Only feedback I’d say is no hair dryer or iron in the room + we were given 2 single beds
2 nachten verbleven in november 2022
Reactie van ibrahim Hizema op 13 nov 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

LATORIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds are beautiful. The staff are very nice and helpful. The food in the restaurant was REALLY good and the rooms are clean.
Reactie van Ibrahim Hizema op 2 nov 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Emad, Martinez

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very friendly. It is great staff. They tried their best to make us happy. We really enjoyed it.
4 nachten verbleven in oktober 2022
Reactie van Ibrahim Hizema op 2 nov 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Gürkan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mukemmel bir deneyimdi odalar tertemiz banyosu mukemmel her gun oda temizlik var calisanlar sizin icin seferber oluyor Cesit cesit yemekler tatlilar Meyve ler her sey cok guzel di denize 500 metre Yürume messafesi var ayriyaten saat basi servis hizmet I Mevcut havuzu guzel
4 nachten verbleven in september 2022
Reactie van Ibrahim Hizema op 16 sep 2022
ear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Rania

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff, good service and nice place.
4 nachten verbleven in augustus 2022
Reactie van Ibrahim Hizema op 28 aug 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Ratib

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons passé 20 jours exceptionnel à l hôtel solimar ,tout le personnel de l hôtel est au petit soin pour vous durant tout le séjour; Ils sont d une GENTILLESSE inouïe , merci à l ensemble de l équipe , nous avons passés de merveilleuses vacances dans votre établissement, je vous conseille cet hôtel pour le cadre et le calme et la verdure qui est très reposant Je ne peux pas citer tout le monde car je risque d en oublier certains : quelques noms: les 2 responsables des serveurs qui nous demandent à chaque fois si tout va bien et si tout ce passe bien (quel professionnalisme !), tous les serveurs… le grand chef Mohamed Moustafa avec ses excellents repas qui ravi mon fils avec ses patates frites, la réception: les 3 Ahmed, Alaa l’exceptionnel qui prends bien soin de nous et nous demande à chaque fois si on a besoin de quoi que ce soit, Mohamed au bar, sa gentillesse va nous manquer, Kheyrat, super gentil, Kareem le chef de la piscine avec Maher qui ont veillé à mes deux enfants (il a les mêmes à la maison) Ahmed et Islam les hommes de chambres qui prenaient bien soin de nos affaires et nous réserver quelques surprises. Islam du pool bar un vrai professionnel. Issam alias Luka pour ses excursions exceptionnelles merci beaucoup Issam c’était magnifique et Bilal pour ses massages merci !!!!! l’animatrice Ula pour son animation, son sourire et sa bonne humeur. Merci!!!!!! Nous avons fait de grands hôtels dans le monde mais j ai rarement vu une aussi belle équipe ! c'était TOP
20 nachten verbleven in juli 2022
Reactie van Ibrahim Hizema op 18 aug 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

Eldad

3 nachten verbleven in mei 2022
Reactie van Ibrahim Hizema op 16 jun 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Samer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best service ever..
Friendly staff..always smiling..staff are really professional and helpful..
4 nachten verbleven in april 2022
Reactie van ibrahim Hizema op 29 apr 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

Ronald, Cookeville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and responsive. The rooms were large. There is a nice swimming pool on the property. The hotel is very close (walking distance) to a lot of good restaurants, cafes, and shopping.
7 nachten verbleven in maart 2022
Reactie van Ibrahim Hizema op 12 apr 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

4/10 – Matig

Regula

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Chambre froide, mobilier très vétuste, mal nettoyé, porte/fenêtre vers balcon mal fermable, env. 3 millimetres despace pour air et lumière. Nourriture très répétitive. Grand besoin de renovation (image sur le site date d’il y a env. 40 ans, lors de la construction - fassade repeinte ok. ) Personnel très sympathique.
12 nachten verbleven in maart 2022
Reactie van Ibrahim Hizema op 12 apr 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your comments and we will do our best to correct. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

6/10 – Redelijk

Mohamed

3 nachten verbleven in maart 2022
Reactie van Ibrahim Hizema op 12 apr 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Norma, Kearns

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are big and comfortable. Food was good, Pool area is big, restaurant is nice. Internet only works in reception area. The hotel is far from beach and Main areas but they offer shuttles every 30 mins to the beach. Everyone was super friendly and always checking on you to see if there is anything you would need.
4 nachten verbleven in februari 2022
Reactie van Ibrahim Hizema op 12 apr 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 – Goed

Olivier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2022
Reactie van ibrahim Hizema op 8 mrt 2022
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Mahmoud

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stuff was so helpful
4 nachten verbleven in december 2021
Reactie van Ibrahim Hizema op 15 dec 2021
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 – Uitstekend

Maruan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
الاقامه كانت جميله والطاقم جدا رائع ومتعاون والبوفيه جميل و متنوع فقط العصائر لم تكن بالجودة المطلوبه وكلها سكر
4 nachten verbleven in november 2021
Reactie van Ibrahim Hizema op 8 dec 2021
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

2/10 – Ontzettend slecht

Armin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2021