Uitzicht vanuit accommodatie
Beschikbaarheid controleren

Beoordelingen van Paloma Grida - All Inclusive

5 out of 5
Paloma Grida - All Inclusive
Iskele Mevkii, Serik, Antalya

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 34 van 71 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 71 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 71 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 71 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 71 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dårligt
Det var en dårlig oplevelser, rengøring service var rigtige dårligt. Deres reception var virklige dårligt, personale smiller ikke. Der var myrer i værelset. Glemte håndklæder 3 dage i træk.. Deres badeværelser var dårligt.
5 nachten verbleven in september 2023
Reactie van Paloma Grida Management Team op 25 sep 2023
Dear Guest,First of all, we would like to thank you for choosing our hotel for your vacation and for sharing your opinions with us.We would like to share with you that our primary goal is not to compromise our understanding of quality service, that your opinions are valuable to us in this sense and that the necessary corrections will be made by taking into account by us.We hope you will choose our hotel once again and give you the opportunity to have a better holiday experience.Sincerely regards,

10/10 – Uitstekend

Ben

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2023
Reactie van Paloma Grida op 14 sep 2023
Dear Ben,Thanks for scoring us.Best Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ağustos 2023 Paloma Grida
Odalar eski ve çok çok kalabalık bir otel. Daha önce 2 kez Paloma Forestaya gitmiştik, oradan çok memnun kalıp bu sefer de Gridayı deneyelim dedik ama hiç ilgisi yok Forestayla. Personel çok ilgili, müşteri memnuniyeti için çok çabalıyorlar. Mesela Alacarte restoranlardan Safrana gittik, vantilatör çalışmıyordu, personel çok ilgiliydi ama 39 derecede yemek yemek zorunda kaldık. Sorduğumuzda bir süredir vantilatörlerin sorunu olduğunu söylediler ama yönetim sanırım bu tip konuları çok da önemsemiyor. Odaların acilen yenilenmesi gerekiyor, bu otele hiç yakışmıyor. Genel olarak yemekler güzeldi ancak restoranlar aşırı kalabalıktı. Ana Restaurantta insanlar masa kapmak için uğraşıyordu ve ayakta masa bekleyen oluyordu. Otelin her yeri çok çok kalabalık ve çok fazla çocuk olan bir otel. Deniz mavi bayraklı ama çok dalgalı, dalgayla özellikle bazı saatlerde çok pis oluyor.
6 nachten verbleven in augustus 2023
Reactie van Paloma Grida op 21 aug 2023
İbrahim Bey,Öncelikle tesisimizi tercih ettiğiniz için teşekkür ederiz.Geri bildirimleriniz tarafımızca dikkate alınıp, değerlendirelecektir.Paloma Grida

10/10 – Uitstekend

ibrahim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genel olarak memnunnuz Çok teşekkürler otel personeline
7 nachten verbleven in augustus 2023
Reactie van Paloma Grida op 21 aug 2023
İbrahim Bey,Tesisimizi tercih ettiğiniz için teşekkür ederiz.Paloma Grida

10/10 – Uitstekend

Gökçer

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2023
Reactie van Paloma Grida Management Team op 11 aug 2023
Dear Guest,Thank you for having score us about your stay.Hope to see you again.Sincerely,Paloma Grida Management Team

4/10 – Matig

zeliha

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Aircondition virkede ikke, alt for lille altaner
5 nachten verbleven in juli 2023
Reactie van Paloma Grida Management Team op 26 jul 2023
Dear Zeliha,Thank you for having score us.We have already taken note about your remarks and shared them with the concerned departments.Best Regards,

10/10 – Uitstekend

Ahmed S I

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a lovely time at Paloma..everything was perfect
5 nachten verbleven in juli 2023
Reactie van Paloma Grida Management Team op 20 jul 2023
Dear Ahmed,Thank you for having let your review about your stay.Hope to see you again.Sincerely,Paloma Grida Management Team

10/10 – Uitstekend

Joan overby

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rigtig godt hotel, med fremragende mad. Det var dejligt med Plus 18 område, og fint med en del aktiviteter
6 nachten verbleven in juni 2023
Reactie van Paloma Grida Management Team op 20 jul 2023
Dear Joan,Thank you for having score us and for your feedback.Hope to see you again.Sincerely,Paloma Grida Management Team

10/10 – Uitstekend

Dogukan

Positief: Personeel en service, comfort kamer
5 nachten verbleven in juni 2023
Reactie van Paloma Grida Management Team op 20 jul 2023
Thank you for having score us.Sincerely,Paloma Grida Management Team

8/10 – Goed

Oguz

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Paloma Grida op 15 jun 2023
Oğuz Bey,Tesisimizi tercih etmiş olduğunuz için teşekkür ederiz.

6/10 – Redelijk

Dorota

Reisde met familie
Positief: Personeel en service, voorzieningen
Food perfect, service perfect, rooms not really
6 nachten verbleven in maart 2023
Reactie van Paloma Grida Management Team op 5 mei 2023
Dear Dorota,Thank you for your review.We have already take note about your remarks.We hope to see you as soon as possible.Sincerely,

8/10 – Goed

Aleksei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super!
4 nachten verbleven in september 2022

6/10 – Redelijk

XIAOYU

7 nachten verbleven in juli 2022

8/10 – Goed

Patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juni 2022
Reactie van Paloma Grida op 16 aug 2022
Dear Patrick, Thanks for scoring our hotel. Paloma Grida

8/10 – Goed

Nurshen

Reisde met familie
Positief: Netheid, personeel en service
Super Urlaub gemacht. Hotel ist sauber, Essen-hervorraged. Personal war sehr nett. Zimmer und Ausstattung da habe ich mir mehr gewuenscht zu den Sternen, die das Hotel hat, aber ok. Internet nicht uberall im Hotel vorhaden, aber wer braucht so etwas waehrend Urlaub :)
7 nachten verbleven in juni 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Food was always great, lots of choice in the week, bed and room comfortable the only thing was the noise till 1am from the beach club, staff are great so hard working and the place is clean. On door step to land of legends and Belek, if anything is wrong they always fix it quickly, doctors on site was also very helpful
10 nachten verbleven in april 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 günlük kongre katılımından dolayı otelinizde konakladım. Ve gercekten herşey çok güzeldi. Yemek çeşitliliği, temizlik, çalışanların güler yüzlülüğü daha ne istenir ki. Deniz ve plajını kullanamasamda gezme fırsatım oldu ve benden 10 puanı kaptı. Ayrıca havuzları ve aqua parkı gayet güzel görünüyordu. Kesinlikle tekrar tercih edebileceğim bir otel.
2 nachten verbleven in oktober 2021
Reactie van Paloma Grida Resort / Guest Relations op 18 feb 2022
Değerli Misafirimiz, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Paloma Grida Resort otelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla, Paloma Grida Resort & SPA

6/10 – Redelijk

Nikolai

Positief: Netheid
2 nachten verbleven in oktober 2021
Reactie van Paloma Grida op 23 okt 2021
Dear Nikolai, Thanks for scoring us. Best Regards

10/10 – Uitstekend

Simonova Natalia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Отличный семейный отель.
Отдыхали с 15-20 октября 2021. Повезло с погодой. Очень понравилась территория отеля, нет высоких корпусов , стиль - по типу итальянской деревушки. Понравился номер, обслуживание, еда, есть много активностей для детей любого возраста . Много бассейнов (хотя в это время очень холодно в открытых бассейнах, просто невозможно находится дольше 2х минут). Через день проводят прекрасные ,профессиональные шоу (танцы, акробаты, цирк). Вообще в целом не было проблем ни с чем. Быстрое заселение, хороший персонал, чисто. Еда с 7 до 01, бары работают 24 часа . Всегда модно найти вкусный кофе , десерты, напитки. Неплохой алкоголь, коктейли. Хороший WiFi.
5 nachten verbleven in oktober 2021
Reactie van Paloma Grida op 23 okt 2021
Dear Simonova, Thanks for scoring us. Best Regards

4/10 – Matig

Nadim

Reisde met familie
10 nachten verbleven in augustus 2021

10/10 – Uitstekend

Aytekin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paloma Grida Belek
Great stay. Well above our expectations especially for the service. Definetely planning to revisit next year.
2 nachten verbleven in september 2021
Reactie van Paloma Grida op 21 sep 2021
Dear Aytekin, Thanks for scoring us. Best Regards Paloma Grida

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paloma stay
Great hotel with amazing staff. They made sure we have everything we need and accommodated all requests. Location is perfect so is the food, the whole family had a great time. Mr suleyman made sure we have everything we needed, we will come back
5 nachten verbleven in augustus 2021
Reactie van Paloma Grida op 23 aug 2021
Dear Guest, Thanks for scoring us. we look forward to see you again in our hotel. Best Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles Super - Sehr gut für Familien - Nur die Zimmern haben uns nicht so sehr gefallen
3 nachten verbleven in augustus 2021
Reactie van Paloma Grida op 23 aug 2021
Dear Guest, Thanks for scoring us. . Best Regards

8/10 – Goed

Halime

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Guzel bir otel
Otel cok guzeldi ve cocuklar icin kaydirak, havuz cesitleri coktu. Havuz ve otelin geneli temizdi. Sadece odalarin temizligini begenmedim. Yemek cesitleride coktu ve guzeldi. Guzel bir aile oteli, tavsiye edilir. :)
3 nachten verbleven in juli 2021
Reactie van Paloma Grida op 3 aug 2021
SN. Halime, Tesisimize göstermiş olduğunuz ilgiden dolayı teşekkür eder, en kısa sürede sizi tekrar misafir etmekten mutluluk duyarız. Paloma Grida

8/10 – Goed

Expedia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in juli 2021
Reactie van Paloma Grida op 3 aug 2021
Değerli misafirimiz, Tesisimize göstermiş olduğunuz ilgiden dolayı teşekkür eder, en kısa sürede sizi tekrar misafir etmekten mutluluk duyarız. Paloma Grida

10/10 – Uitstekend

Nedim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Teşekkürler İlkay bey
Oteli bilgi almak için aradım Resepsiyondan İlkay beyle görüştüm, sağolsun çok net bilgiler verdi hemen geldik giriş işlemlerimizi yaptı ve otelde konakladık herşey çok güzeldi eğer yemek sunumu yapan personel sayısını %10 arttırsalar çok daha iyi olacaktır
2 nachten verbleven in juli 2021
Reactie van Paloma Grida op 24 jul 2021
Sn. Nedim, Otelimiz için yaptığınız değerlendirmeden dolayı teşekkür eder,sizleri tekrar aramıza görmekten mutluluk duyarız. Paoma Grida

10/10 – Uitstekend

Mustafa Yener

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Guzel bir tatil
Otel guzel, yemek çeşitlligi ve lezzeti mukemmel. Guler yüzlü, hizli servis. Tek eksisi yan otelden gelen maline sesleriydi. Tekrar tercih edecegim bir otel
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Eda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Otelin yemekleri ve personelleri tek kelimeyle efsane
2 nachten verbleven in mei 2021
Reactie van Paloma Grida Resort / Guest Relations op 17 jun 2021
Sayın Misafirimiz Eda Hanım, Kalitemizi ve servisimizi takdir etmenizden ve aynı zamanda görüşünüzü Hotels.comüzerinden paylaşmanızdan dolayı teşekkür ederiz. Paloma Grida Resort konaklamanızın keyifli geçtiğini duymaktan çok memnununuz. Umuyoruz ki en yakın zamanda unutulmaz başka bir tatil için sizleri tekrar ağırlayacağız. Saygılarımızla, Paloma Grida Resort & SPA

8/10 – Goed

Marly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Great stay. Food was good and service was quick. Friendly stay and super clean
1 nacht verbleven in april 2021
Reactie van Paloma Grida Resort / Guest Relations op 17 jun 2021
Dear Marly, Thank you for appreciating our five star quality and service as well as for sharing your review on Hotels.com. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Uitstekend

Lee

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic food and friendly service
Lovely hotel with fantastic food and great, friendly service. The hotel is in a great location if you want a peaceful getaway. There isn't a huge amount of nightlife if you're looking to party but plenty to do during the day and lots of nice people. The hotel was incredibly clean and I felt safe from a COVID perspective at all times! Thank you for a lovely stay.
4 nachten verbleven in september 2020

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2020
Reactie van Guest Relation op 14 jul 2020
Dear Michelle, Thanks for scoring us. Paloma Grida Resort&Spa

6/10 – Redelijk

JKD, London

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were ok. Small balcony. Pools were great. Some restaurants weren't open as should've been as were winding down for season. Staff were a little despondent, not the friendliest. Wouldn't book again
7 nachten verbleven in oktober 2019
Reactie van Paloma Grida op 21 nov 2019
Dear Guest JKD, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Grida Resort. Sincerely, Paloma Grida Resort & SPA

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in augustus 2019
Reactie van Paloma Grida op 21 nov 2019
Dear Guest, We would like to thank you for scoring us. Sincerely, Paloma Grida Resort & Spa

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7th time visiting. Didn’t disappoint!
Great mini club
3 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2019
Reactie van Paloma Grida Resort op 22 nov 2019
Dear Guest, Thank you for spending the time to share your score on Expedia. We wish to see your comments & compliments too as the reason why you have scored us as 40. We hope to welcome you again in Grida. Sincerely,

10/10 – Uitstekend

Kenoo, Ffm

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles war super die Animateure waren super die haben nur in der der Disco gefehlt da hätten Sie noch ein bisschen mehr Stimmung machen können der Animateur Denis war sehr super hat sich sehr um uns gekümmert ..
10 nachten verbleven in juli 2019
Reactie van Paloma Grida op 10 aug 2019
Dear Kenoo, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Uitstekend

Tugce

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10
All staff had high energy. Very welcoming and made our family holiday the best of experience in Turkey. Thank you Paloma Grida! From Australia
4 nachten verbleven in juni 2019
Reactie van Paloma Grida op 11 aug 2019
Dear Tugçe, Thank you for appreciating our five star quality and service as well as for sharing your review on Hotels.com. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very family friendly, the children loved it. Great setup
3 nachten verbleven in april 2019
Reactie van Gr Man op 24 mei 2019
Dear Anonymous, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Uitstekend

Amy, Kent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic, professional, friendly kids club. Waiting staff v friendly too. Pools lovely, food brilliant. Will return again!
11 nachten verbleven in oktober 2018
Reactie van Gr Man op 24 mei 2019
Dear Amy, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

8/10 – Goed

Reggie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel and great kids activities. Great shows and one would not feel the need to leave hotel for anything as it has a lot to offer
5 nachten verbleven in augustus 2018
Reactie van Paloma Grida Resort & SPA op 21 sep 2018
Dear Reggie, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

2/10 – Ontzettend slecht

ismail

Negatief: Netheid, personeel en service en comfort kamer
sakın ha sakın gitmeyin!!!
bekledigimiz ve hotels.com da bize anlatilan,anlaştığımız oda verilmedi. ayri bir oturma odası ve mobilyalı balkon yoktu gerekli yerlere şikayetimizi yapacagiz... ...otel çok kalabalikti heryer çok ama çok sıcaktı hizmet ve personel yetersizdi temizlik yetersizdi kan bulaşan çarşaflar konmuştu yatagimiza...otelin konumu fena değildi..hiç memnun kalmadik
4 nachten verbleven in juli 2018

4/10 – Matig

selda

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Tadilat zamanı gelmiş
Bir otelici olarak sürekli Seyehat ediyoruz. Otel sevdiğimiz için ikinci kez gittik genel anlamda çok memnunuz, ancak bu yıl artık gerçekten tadilatı düşünmeleri lazım heryerde bakım sinyalleri çalıyor. Rutin kış periyodunda sanki bir kaç yıldır hiç bir şey yapılmamış gibi. Oysa her yıl oteler genel bakıma alınır. Bu guruba yakışmıyor bence.
1 nacht verbleven in september 2017

8/10 – Goed

Florent, Nice

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Séjour famille
Nous étions 2 avec 1 enfant de 4 ans. Séjour très agréable, pas de surprise. Piscine, toboggan, la total, enfin un endroit agréable ou il et bon de séjourner.
12 nachten verbleven in augustus 2017
Reactie van Paloma Grida Resort & SPA op 31 aug 2017
Cher Floren, Nous vous remercions de nous faire savoir en le partageant sur Expedia que vous avez apprecie notre qualite de services cinq etoiles. Nous sommes touches d'apprendre que vous avez passé un sejour a la hauteur de vos attentes au Paloma Grida Resort. Nous esperons vous accueillir bientot pour un autre sejour inoubliable. Cordialement, Paloma Grida Resort & SPA

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Beautiful resort, excelent food, the only complain is that the people working there are not friendly and nice.
4 nachten verbleven in augustus 2017
Reactie van Gr Man op 24 mei 2019
Dear Guest, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

2/10 – Ontzettend slecht

D, USA

Negatief: Personeel en service, comfort kamer
Zero stars if possible
The buildings look nice and the architecture is thoughtful. But there is no customer service. They damaged our luggage, had no security cameras at all, and lied to us many times. The food was repetitive, repetitive, repetitive. There is no western foods, just turkish stuff at the buffet. The pasta was tasteless, no salt at all. I told the chef that the pasta needs at least some salt in the water or in the sauce, he laughed at me. The staff doesn't know any english. Simple things like ordering, or telling what you want in your drink, becomes a bit or miss. Guest services told us we are entitled to go only 1 time at restaurants alla carte. We had 19 meals at hebse repetitive buffet. The last day we found that guest services had lied to us, other guests went 2 times at the restaurants. Lying and misinforming guests was normal. Nobody apologized, they said all restaurants were booked already, so we couldn't go a 2nd time. We spent $200 in parasailing and banana rides. The guy took some pictures of us, and asked another $60 to give us our pictures. This hotel is out of every decency of a 5 star hotel. No service, miscommunication, no security, no cameras, no peaceful sleeping from the loud music of a nearby hotel, no friendliness, no variations in food. For a 10 day stay, you will eat the same dishes for 18 times at least. And both the managers and guest services lied to our face many times.
10 nachten verbleven in juli 2017
Reactie van Gr Man op 24 mei 2019
Dear D, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Grida Resort. Sincerely, Paloma Grida Resort & SPA

8/10 – Goed

Mustafa

Positief: Personeel en service
Negatief: Comfort kamer
Çocuklu ailelere tavsiye edilir.
Konaklamam özellikle kids club sayeside çocuklarım için iyi geçti. Fakat bizler için kötü diyemem fakat beklediğimiz daha yüksek standartlardı. Çalışanların ilgi ve alakası gayet iyi olasına rağmen otel yeme içme konusunda zayıftı. Temizlik konusunda sorun yok.
2 nachten verbleven in juni 2017
Reactie van PALOMA HOTELS op 29 jul 2017
Sayın Misafirimiz Mustafa Bey, Kalitemizi ve servisimizi takdir etmenizden ve aynı zamanda görüşünüzü Hotels.com üzerinden paylaşmanızdan dolayı teşekkür ederiz. Paloma Grida Resort konaklamanızın keyifli geçtiğini duymaktan çok memnununuz. Umuyoruz ki en yakın zamanda unutulmaz başka bir tatil için sizleri tekrar ağırlayacağız. Saygılarımızla, Gökhan ŞAHİN Misafir İlişkileri Müdürü

2/10 – Ontzettend slecht

husam, Zarqa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We couldn't sleep
Air conditioner is not working , we couldn't sleep . I will not comeback
1 nacht verbleven in juni 2017
Reactie van Paloma Grida Resort & SPA op 17 okt 2017
Dear Husam, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Paloma Grida Resort & SPA

2/10 – Ontzettend slecht

Mohd, Jordan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Air conditioning system it not working
We stay for for 1 night , we had 2 superior rooms , the Air conditioning system it not working , it was horrible night , we couldn't sleep. The air conditioner is old system , and the problem was in 2 rooms . I payed about 600 $ for both rooms , It wasn't worth it .
Old used furniture
1 nacht verbleven in juni 2017
Reactie van Paloma Grida Resort & SPA op 1 feb 2018
Dear Mohd, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Paloma Grida Resort & SPA

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
Harika...
2 nachten verbleven in juni 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Harika
Mukemmel bir cocuklu aile oteli. Cok dinlendik. Cocuklar eglendi.
3 nachten verbleven in juni 2017