Details aan de buitenkant

Beoordelingen van Aquaworld Belek - All inclusive

5 out of 5
Aquaworld Belek - All inclusive
Belek Mah.Iskele cd. 6A, Serik, Alanya

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 106 van 250 beoordelingen" "
Gastenscore: 8 - Goed. 84 van 250 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 250 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 250 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 250 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Samantha

Positief: Personeel en service
8 nachten verbleven in juli 2023
Reactie van Aquaworld Belek Family op 20 aug 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Goed

Laila, Velsen Noord

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very beautifull resort, food was great, staff were very friendly and helpfull but the rooms very not 5star worthed. Rooms were old, the facilities in rooms were poor. Airco was making too much noise.
5 nachten verbleven in mei 2023
Reactie van Aquaworld Belek Guest relations op 26 mei 2023
Dear Guest Laila,Thank you for choosing Aquaworld Belek.We are glad that you were satisfied with our service quality and our hotel.We pride ourselves on outstanding Customer service and are happy to see the team members go above and beyond to make your stay more comfortable.You can be sure that we will share your feedback with our entire Team.We hope to welcome you back in your new home soon.Regards,Aquaworld Belek Family.

10/10 – Uitstekend

rita, van bellingen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel
Goede bediening ,super vriendelijk personeel,lekker eten, alles aanwezig
2 nachten verbleven in september 2017

10/10 – Uitstekend

Zeynep, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super leuke hotel
Leuke grote hotel. afstand van de ene plek naar de andere is best groot maar dat betekent dat je er veel te doen hebt. Het personeel was super aardig, voornamelijk restaurant en bar personeel. Faciliteiten in het hotel is zeer veel. Hygiëne was op top niveau, het eten was zeer lekker. Je krijgt zeker wat terug voor je geld. Het is een aanrader, wij gaan zeker terug!!
Reactie van Guest Relations Manager op 26 feb 2021
Beste Zeynep, Bedankt voor het kiezen van Aquaworld Belek voor deze vakantie en voor het delen van deze mooie recensie. We zijn blij te weten dat u zich thuis voelde en genoten hebt van de warme en vriendelijke sfeer en de eersteklas service die wij bieden. We waarderen uw warme woorden van waardering en aanbeveling over ons personeel en onze service, want we streven naar maximale klanttevredenheid. We hopen u binnenkort weer te mogen verwelkomen. Beste wensen,

8/10 – Goed

Craig

Reisde met een groep
Positief: Netheid, voorzieningen
This is a a very large resort. The beach has lovely golden sand and is very well maintained. There are plenty of loungers for all those who want one. The swimming area is large and roped off. The main pool is well presented as are the gardens throughout the property. The main buffet area and choices are plentiful. Staff friendliness was a mix and should be reviewed. The Fitness Centre is in disrepair and should be invested in immediately. The guest rooms and bathrooms are ok. The waterpark needs more inflatables. All this said, this is not a 5 star property. We rate it maximum 3.5 to 4 stars. Expedia should really reclassify this hotel.to match the stay of the facilities as mentioned.
4 nachten verbleven in mei 2024
Reactie van Aquaworld Belek Guest relations op 28 mei 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Goed

Ali Kader

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is good. Staff was very friendly and the Hotel Management very customer-oriented and focused! Furthermore, the restaurant provides always fresh and delicious food. The beach is very beautiful and clean. You can have a great time at this hotel while enjoying the relaxing surroundings.
Reactie van Familie Aquaworld Belek op 26 mei 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Goed

Sandra

Positief: Personeel en service
Alles IO bis auf die Sauberkeit, die ersten Tage wurde gründlich gereinigt und die letzten 2 Tage nur auf Anfrage bei den Damen ob mein Zimmer vergessen wurde. Ansonsten super Essen und immer freundliches Personal
7 nachten verbleven in mei 2024
Reactie van Aquaworld Belek Guest relations op 15 mei 2024
Lieber Gast, vielen Dank für die tolle Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen.

8/10 – Goed

Refik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hmmm
4 nachten verbleven in mei 2024
Reactie van Aquaworld Belek Family. op 26 mei 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Goed

yannick

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Idéal pour la famille, personnel et activité top. Piscine et mer surveillée. Très bon souvenir
8 nachten verbleven in mei 2024
Reactie van Aquaworld Belek Family. op 13 mei 2024
Cher Yannick, Nous sommes ravis que vous ayez apprécié votre séjour en famille à Aquaworld Belek. La sécurité de nos piscines et de la mer est notre priorité. Nous espérons vous revoir bientôt.

10/10 – Uitstekend

Famila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Aquaworld Belek Family. op 12 mei 2024
Dear Guest Famila,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Ky Van

Reisde met partner, Reisde met familie
Positief: Netheid
Die Ausstattung des Hotels ist schon etwas älter aber voll in Ordnung. Auch die vielen Sport Möglichkeiten ist gut. Leider ist abends nur die Lobby Bar als einzige Anlaufstelle möglich im Hotel, somit bei dem großen Hotel unmöglich entspannt einen Drink zu sich zunehmen ohne lange anstellen.
4 nachten verbleven in maart 2024
Reactie van Familie Aquaworld Belek op 11 apr 2024
Sehr geehrter Ky Van, vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihnen die Ausstattung und die Sportmöglichkeiten gefallen haben. Wir bedauern, dass Sie abends nur die Lobby Bar nutzen konnten. Wir werden Ihre Anmerkung berücksichtigen.

6/10 – Redelijk

Ivonne Rita

3 nachten verbleven in april 2024
Reactie van Aquaworld Belek Family. op 25 apr 2024
Dear Guest,Thank you for sharing your experience about your recent stay at Aquaworld Belek. The satisfaction of every guest we host is very valuable to us.We look forward to the welcoming you again..Best regards,

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Sehr schöne ruhige Lage mit einen sehr schönen Ausblick und freundliches Personal. Das All-inklusive wird beim essen sehr genutzt und auch reichlich präsentiert. Jedoch gibt es leider sehr viele Menschen, die sich zuviel auf den Teller legen und mehr als die Hälfte stehen lassen zum entsorgen. Das ist sehr traurig... Vielleicht sollte man sich hier etwas einfallen lassen?..
4 nachten verbleven in maart 2024
Reactie van Familie Aquaworld Belek op 28 mrt 2024
Lieber Christian, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie die schöne ruhige Lage und den freundlichen Service genossen haben. Es tut uns leid zu hören, dass Sie beobachten, wie Lebensmittel verschwendet werden. Wir werden Ihre Anregung berücksichtigen und Maßnahmen prüfen, um dieses Problem anzugehen. Vielen Dank für Ihr Feedback.

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Reactie van Aquaworld Belek Family. op 28 mrt 2024
Dear Guest,Thank you for sharing your experience about your recent stay at Aquaworld Belek. The satisfaction of every guest we host is very valuable to us.We look forward to the welcoming you again..Best regards,

8/10 – Goed

Süleyman dogukan

Positief: Netheid
2 nachten verbleven in november 2023
Reactie van Aquaworld Belek Ailesi op 7 feb 2024
Değerli Misafirimiz,Aquaworld Belek'teki son konaklamanızla ilgili deneyiminizi paylaştığınız için teşekkür ederiz. Ağırladığımız her misafirimizin memnuniyeti bizim için çok değerlidir.Bir sonraki seyahatinizde yenilemiş ve geliştirilmiş servis kalitemiz ile sizleri ağırlamaktan büyük mutluluk duyacağız.Saygılarımızla,Aquaworld Belek Ailesi

10/10 – Uitstekend

Esref

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023
Reactie van Aquaworld Belek Family op 28 nov 2023
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

6/10 – Redelijk

huseyin

Reisde met familie
Orta seviye bir otel
Girişte maalesef çok kötü bir oda verildi, en alt katta rutubet kokan bir oda idi, itiraz edince 5. kattan bir oda verildi. Ana bina odaların içi biraz eski, yenilenmesi gerekir, büyüklük olarak idare eder. İki tek yataklı oda idi, somya kuruldu çocuk için, ama o da iyi değildi. İkinci gün kaldırılmasını istedik. Yemekler orta seviye, otel alanı çok büyük ve dağınık idi. Ana binanın altında yemek yeme yeri var ama spa ve kapalı havuz yok.
5 nachten verbleven in november 2023
Reactie van Aquaworld Belek Family op 28 nov 2023
Değerli Misafirimiz,Öncelikle Expedia'da yorum yazmaya zaman ayırdığınız için teşekkür ederiz.Amacımız misafirlerimizin beklentilerini karşılamak ve onlara harika bir tatil sunmaktır. Beklentilerinizi tam olarak karşılayamadığımız ve sizlere dilediğiniz gibi tatil sunabilmediğimiz için yönetimimiz adına oldukça üzgünüz. Karşılaştığınız sorunları konaklamanız sırasında çözerek sizleri muylu etmeyi çok isterdik.Siz değerli misafirlerimiz tarafından geri bildirimde bulunulan her bir olumlu ve olumsuz konunun tarafımızca en küçük detayına kadar irdelendiğini ve değerlendirildiğini belirtmek isteriz.Misafirlerimizin memnuniyetini en üst kalite standartlarına ulaştırma gayreti içerisinde çaba saf etmekteyiz. Bu yolda sizlerden gelen her bir geri bildirimin bizlere yol gösterdiğini belirtmek isteriz. Düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Sağlıklı günler dileriz.Saygılarımızla,

6/10 – Redelijk

Alexander

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice big room. But bad working AC. The quality of the food was only limited.
7 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 2 nov 2023
Dear guest Alexander fırst of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
8 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 2 nov 2023
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

6/10 – Redelijk

Sedat

Reisde met familie
Hotellet var inte bra, ingen tvål, sandigt på golvet. Mycket mörkt i rummet, balkongen och i korridoren. Maten under all kritik.
2 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 2 nov 2023
Dear Sedat,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

8/10 – Goed

Hilmar

Reisde met familie
Positief: Netheid, personeel en service
Zimmer Renovierung erforderlich
6 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 2 nov 2023
Dear Hilmar,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

10/10 – Uitstekend

Jens

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toller Pool mit verschiedenen Rutschen, ideal für ein Familienurlaub.
7 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 2 nov 2023
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

8/10 – Goed

giovanni

4 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 13 nov 2023
Dear Giovanni,Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would be happy to welcome you again soon!Sunny greetings

8/10 – Goed

ELINA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 28 nov 2023
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

4/10 – Matig

Ingeborg

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 19 okt 2023
Dear Ingeborg,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

6/10 – Redelijk

Umut

Reisde met familie
Positief: Personeel en service
Fazla kalabalık. Yemekler özensiz. Odalar eski.
2 nachten verbleven in oktober 2023
Reactie van Aquaworld Belek Family op 19 okt 2023
Dear Guest Umut,First of all thank you so much for having take the time to let your review about your recent stay in Aquaworld Belek.We are sad to read that you did not receive all the expected services you wanted.The reviews and feedbacks from our guests is very important for us to improve our services so thank you again.We hope that you can give us the chance to welcoming you an other time in Aquaworld Belek.

8/10 – Goed

Fabien

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Beaucoup d'activités proposées pour les enfants et les adultes, animations de qualité en soirée, buffet pout tous les goûts. Points d'amélioration : propreté dans les chambres, finitions des infrastructures pas à la hauteur d'un 5 étoiles.
7 nachten verbleven in september 2023
Reactie van Aquaworld Belek Family op 19 okt 2023
Dear Guest,First of all, we would like to thank you for choosing our Aquaworld Belek facility for your holiday and sharing your comments about your satisfaction with us. We are very glad that you were satisfied with the services of our staff team who try to make you happy and the facilities of our hotel. We are proud to hear that you enjoyed every detail of your holiday. As the Aquaworld Belek Family, we hope to host you and your relatives again with the same quality. Goodbye.Regards,

6/10 – Redelijk

Naim

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ikke får 5 stjerne hotel???
8 nachten verbleven in september 2023
Reactie van Aquaworld Belek Family op 19 okt 2023
Dear Naim,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

6/10 – Redelijk

Mervan

Reisde met een groep
Positief: Netheid, personeel en service
6 nachten verbleven in september 2023
Reactie van Aquaworld Belek Family op 2 nov 2023
Dear Mervan, Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would be happy to welcome you again soon!Sunny greetings

8/10 – Goed

SYLVIE

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Tres bel hotel avec chambre agréable vue sur mer en surclassement. Restauration de qualité et variée. Un bemol sur la qualité du ménage qui etait fait tres rapidement et pas avec application et l absence de changement des draps sur 12 jours... Le all-in entraine énormément d abus et de gachis de la part de nombreux vacanciers ce qui est dommageable. Une facturation du gâchis serait souhaitable. Séjour tres agréable avec un personnel tres accessible et tres aimable.
13 nachten verbleven in september 2023
Reactie van Aquaworld Belek Family op 27 sep 2023
Chers Sylvie,Nous vous remercions sincèrement d'avoir choisi l'Aquaworld Belek Hotel pour votre séjour et d'avoir pris le temps de partager vos impressions avec nous. Nous sommes ravis de savoir que vous avez passé un séjour agréable dans notre hôtel et que vous avez apprécié la vue sur la mer et la qualité de notre restauration.Cependant, nous prenons également en considération vos préoccupations concernant la qualité du service de ménage et le changement des draps pendant votre séjour. Nous nous excusons sincèrement pour tout désagrément que cela aurait pu causer. Vos commentaires ont été transmis au responsable du service nettoyage afin d'améliorer la qualité de son travail.Nous sommes ravis de lire vos commentaires positifs sur notre personnel. Nous sommes fiers de notre équipe dévouée qui s'efforce constamment de rendre le séjour de nos clients le plus agréable possible.Nous vous remercions encore pour votre précieux feedback, qui nous aide à nous améliorer en permanence. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Aquaworld Belek Hotel à l'avenir.Cordialement,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

4/10 – Matig

Raman

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff but not enough staff and you have to wait long for a table to be cleaned. Meal times are very busy and not enough space for all the gusts in the restaurant.Very limited space inside where there is AC while outside space is hot like hell. Food options are very limited and not nice food. No AC available in the lifts. The buildings are far from each other so you have to walk long in the heat to go to the restaurant or bars. Even the spa is far from the building so no point to use the spa because you will be sweating and dirty by the time you go back to the room. Cleaners come to your room just to fold your clothes and fix the bed but toilet/bathroom not cleaned unless you call them or tell them
7 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Dear Roman,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

8/10 – Goed

Coralie

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
A
5 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Dear Coralie,Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would be happy to welcome you again soon!Sunny greetings

10/10 – Uitstekend

Mehmet

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grosse Anlage, viel Grün, für jeden etwas dabei. Viele Pools und Poollandschaften. Gute Animation und gute Unterhaltung.
7 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Sehr geehrter Mehmet ,Wir möchten uns herzlich bei Ihnen für Ihre freundliche Bewertung nach Ihrem Aufenthalt im Aquaworld Belek Hotel bedanken. Es freut uns sehr zu hören, dass Sie eine angenehme Zeit bei uns verbracht haben und dass Ihnen unsere großzügige Anlage und die vielen Grünflächen gefallen haben.Wir sind stolz darauf, eine Vielzahl von Pools und Poolbereichen anbieten zu können, damit unsere Gäste die beste Erholung und Unterhaltung genießen können. Ihre positiven Rückmeldungen zur Animation und Unterhaltung sind für unser Team äußerst motivierend.Unser Ziel ist es, jedem Gast eine unvergessliche Erfahrung zu bieten, und wir sind erfreut zu hören, dass wir diesem Ziel gerecht werden konnten.Vielen Dank, dass Sie unser Hotel gewählt haben, und wir freuen uns darauf, Sie bald wieder bei uns zu haben.Mit freundlichen Grüßen,

6/10 – Redelijk

Alan Amin Aziz

Reisde met familie
Positief: Personeel en service, voorzieningen
I liked the pool , staff very polite and friendly but the restaurant was smelling off egg they should do something about it . The hotel very big and the map or directions signs not in every where I lost my way so many times so if you book room it’s better in main building to be close to restaurants, bar and reception because other rooms are out of no where .
Reactie van Aquaworld Belek Family op 18 sep 2023
Dear Alan Amin Aziz,Thank you for sharing your feedback regarding your recent stay at the Aquaworld Belek Hotel. We appreciate your valuable comments and are pleased to hear that you enjoyed our pool and found our staff to be polite and friendly.We take guest comments seriously, and we apologize for the odor issue you encountered in the restaurant. Your comfort and satisfaction are of utmost importance to us.Regarding the layout of our large hotel, we understand that it can be a bit challenging to navigate, and we apologize for any inconvenience you experienced. We appreciate your suggestion about providing more signage, and we will definitely work on improving the signage to help guests find their way more easily.Your point about room location is well taken. Staying in the main building does offer greater convenience in terms of proximity to our facilities. We recommend this option for guests who prefer easy access to the restaurants, bars, and reception.Thank you for choosing our hotel, and we look forward to serving you again.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent séjour
Nous avons passé un exemple séjour au sein de cet établissement. Le personnel est adorable et aux petits soins, un grand merci à Mehmet Serkan pour sa gentillesse et sa disponibilité. La nourriture est juste incroyable un buffet variés et de qualité. L’établissement est très propre et dispose de plusieurs activités. Nous y retournerons les yeux fermés.
5 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Cher invité,Nous tenons à vous remercier chaleureusement d'avoir pris le temps de partager votre expérience exceptionnelle lors de votre séjour à l'hôtel Aquaworld Belek. Votre évaluation positive nous remplit de joie et nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous.Nous sommes particulièrement heureux de lire que vous avez apprécié l'amabilité et la disponibilité de notre personnel, en particulier Mehmet Serkan. Nous allons certainement partager vos aimables mots de remerciement avec lui, ce qui lui donnera une grande motivation pour continuer à offrir un excellent service.Il est également gratifiant de savoir que notre offre culinaire vous a impressionné. Nous sommes fiers de proposer un buffet varié de grande qualité, et il est encourageant de voir que vous l'avez trouvé incroyable.La propreté de notre établissement et la variété de nos activités sont des aspects essentiels que nous veillons à maintenir à un niveau élevé, et nous sommes heureux que vous l'ayez remarqué.Nous sommes impatients de vous accueillir à nouveau à l'hôtel Aquaworld Belek. Si vous avez des besoins spécifiques ou des préférences pour votre prochain séjour, n'hésitez pas à nous en informer. Nous sommes là pour vous assurer une expérience encore plus mémorable.Cordialement,

6/10 – Redelijk

Osman

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Angebot des Essen ausreichend aber Qualität mangelhaft.
10 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Sehr geehrter Osman,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts im Aquaworld Belek Hotel zu teilen. Ihre Rückmeldung ist für uns äußerst wichtig, da sie uns hilft, unsere Dienstleistungen kontinuierlich zu verbessern.Es tut uns leid zu hören, dass Sie mit der Qualität unseres Essens nicht zufrieden waren, obwohl das Angebot ausreichend war. Wir nehmen Ihre Anmerkungen sehr ernst und werden sicherstellen, dass sie an unser Küchenteam weitergegeben werden, damit Verbesserungen vorgenommen werden können. Unser oberstes Ziel ist es, sicherzustellen, dass unsere Gäste eine herausragende kulinarische Erfahrung genießen können.Nochmals vielen Dank für Ihre Rückmeldung. Wir hoffen, dass Sie uns in der Zukunft eine weitere Gelegenheit geben, Sie von unserem verbesserten kulinarischen Angebot zu überzeugen.Mit freundlichen Grüßen,

10/10 – Uitstekend

Jasmin

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir, drei erwachsene drei Kinder, haben ganze fünf Tage im Aquaworld belek verbringen können. Es war wunderbar. Eine angenehm grosse Anlage mit vielen Möglichkeiten an sportlichen Aktivitäten. Wir haben es nicht geschafft alle angegebenen Pools zu besuchen, der Hauptpool mit großer Wasserrutschenanlage war für die Kids der Hammer. Der Stand ist traumhaft, bietet ebenfalls einiges an Aktivitäten und nur ein paar Schritte entfernt vom Getümmel auf der Anlage. Alles verläuft sich gut, man findet immer einen freien Platz oder Schildkröten😁 Für das leibliche Wohl ist zu jeder Zeit gesorgt. Morgens, mittags, abends gibt es ein reichhaltiges Buffet innen und außen. Außerhalb der Zeiten erhält man frische Burger, Nudeln, Waffeln und immer und überall frischen Salat und Obst. Perfect bei den Temperaturen. Der Spabereich lädt ein zum entspannen, wir haben uns massieren lassen und die Kinder haben sich über bunte Haare und geflochtene Zöpfe gefreut. Die Zimmer waren mit Klimaanlagen ausgestattet die erst schwach und alt wirkten, aber vollen Einsatz brachten. Alle Angestellten sind sehr kinderfeindlich und verständnisvoll. Alles in allem ein rund um sorglos Urlaub mit glücklichen Kindern am Pool und Strand, Sonne, gutem Essen und großer Vielfalt an sportlicher Aktivitäten. Gutes Preisleistungsverhältnis, gute Animation am Tag und am Abend für jung und alt. Vielen Dank an das Team aquaworld in belek. Wir empfehlen es gerne weiter und kommen wieder.
6 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 26 aug 2023
Liebe Jasmin,Vielen Dank für Ihr wunderbares Feedback! Es freut uns außerordentlich, dass Ihr Aufenthalt in unserem Hotel so angenehm war und Sie positive Erfahrungen gemacht haben. Ihre Zufriedenheit ist unser oberstes Ziel, und es ist immer eine große Freude zu hören, dass wir diesem Ziel gerecht werden konnten.Nochmals vielen Dank für Ihre freundlichen Worte, und wir freuen uns auf ein Wiedersehen!Mit freundlichen Grüßen,

8/10 – Goed

Sascha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr schönes Areal und Hotel mit Premium Anspruch. Ausstattung der Zimmer ist keinesfalls premium, höchstens 3 Sterne. Auch der Wasserpark müsste renoviert werden und braucht ein neueres Konzept. Lifeguards sollten besser organisiert sein was die Kontrolle der Pools angeht, verschwinden einfach ohne Ersatz. Positive Ausnahmen gab es ebenfalls. Sowas hatte ich leider noch nicht erlebt in anderen Hotels. Sehr positiv empfanden wir das reichhaltige Angebot an Speisen, meiner Meinung nach zu viel.. sehr guter Service im Restaurant Bereich. Insgesamt positives urlaubserlebnis aber mit einigem Raum für Verbesserungen, vor allem bei dem Preis.
8 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 20 aug 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

Erkan

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Très bon hôtel, il manque juste des spectacles du soir un peu plus adapté et variés
3 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 20 aug 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

Rochdi Belhadj

7 nachten verbleven in juli 2023
Reactie van Aquaworld Belek Family op 18 sep 2023
Dear Rochdi Belhadj,Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would love to welcome you back soon!Sunny greetings.

8/10 – Goed

Malika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bel hôtel, propre dans l ensemble. Nombreuses piscines, plage privée. Nourriture au restaurant varié et bonne. Bon séjour dans l ensemble. Inconvénient trop peu de personnels parlent français
7 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 20 aug 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

Azita

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Call Kraige, Hotel, and stuff, very clean, beautiful beach, and water park
4 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 20 aug 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

Emin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 20 aug 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 – Redelijk

Hulya

2 nachten verbleven in augustus 2023
Reactie van Aquaworld Belek Family op 8 aug 2023
Dear guest Hulya,Thank you for choosing us for your holiday. We are very happy that you were satisfied with our understanding of service. On behalf of the entire Aquaworld Belek Family, we will be happy to welcome you again on your next vacation.Regards,

4/10 – Matig

Shruti

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is not 5 star. The rooms are very run down and small. The beds are awful. The loud fake bird sound in the pool areas does not allow you to relax at all. The beach is easy to get to and lovely to sit at with bars near by. They struggle to cater for vegans or any allergy related diets. At checkin nothing is explained about what is on offer at the hotel Give you a map and then it is up to you to workout what is around. I would not stay at this hotel.
7 nachten verbleven in juli 2023
Reactie van Aquaworld Belek Family op 8 aug 2023
Dear guest Shruti,First of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

10/10 – Uitstekend

Gökhan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
Alt var fint. Maden service personal er meget venlige vi rejst med 2 børne var messe aktiviteter til børne så vi kommer igen og igen
8 nachten verbleven in juli 2023
Reactie van Aquaworld Belek Family op 8 aug 2023
Dear guest Gökhan,Thank you for choosing us for your holiday. We are very happy that you were satisfied with our understanding of service. On behalf of the entire Aquaworld Belek Family, we will be happy to welcome you again on your next vacation.Regards,

2/10 – Ontzettend slecht

ahla abir

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most terrible hotel I stayed in my life. We need another holiday to recover from our experience. We were literally stranded there as we could not book bk home. Staff rude, no safety, no ac in rooms or restaurants, food very limited, the same and horrible, we were sent on boat trip where we were return to shore with small inflatable boat witout life jackets and we were left in the middle of no where, staf barely speak English. We are planning to make complain to Expedia and ask for full refund with compensation for flight tickets and the food we had to have outside the hotel and pay, and our leave that we lost.
11 nachten verbleven in juli 2023
Reactie van Aquaworld Belek Family op 4 aug 2023
Dear guest ahla abir,First of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genel olarak güzel keyifli doğa içinde huzurlu bir otel Su kaydırakları yeterli bir otel Havuz olarak tam yeterli değil aktivite havuzunun daha büyük olması belki rahatlatırdı Çalışanlar ilgili Bina eski fakat içleri yenilendiği için güzel Fakat yemekler konusunda özellikle ana yemek konusunda başarılı bulmadık fakat meze ve hamur işleri güzeldi ve genelde ben onları tercih ederim bu açıdan benim için pek sorun yaratmadı İçecekler konusunda da çok yeterli olmadığını düşünüyorum Kısacası yeme içmeyi ön planda tutan biri için doyurucu olmayabilir fakat bunları çok önemsemeyip beklentiniz çok fazla olmazsa çok güzel bir tatil geçirebileceğiniz bir otel diyebilirim Eğlence ve müzik açısından da tebrik ediyorum çok keyifliydi
1 nacht verbleven in juli 2023
Reactie van Aquaworld Belek Family op 2 aug 2023
Sevgili Anonymous,Öncelikle tatiliniz için Aquaworld Belek'i tercih ettiğiniz ve değerli zamanınızı ayırdığınız için teşekkür eder, nazik yorumlarınızı paylaştığınız için teşekkür ederiz. Aquaworld Belek olarak kocaman bir ekiple sizlere en kaliteli hizmeti vermek ve yüzünüzü daha çok güldürmek için çalışıyoruz. Sizlerden gelen bu güzel geri bildirimler tüm çalışanlarımızı motive ediyor ve sizi mutlu ettiğimizi bilmek bizi aşkla çalıştırıyor.Sizleri en kısa sürede tekrar otelimizde ağırlamak için sabırsızlanıyoruz.Saygılarla,Aquaworld Belek ailesi.

6/10 – Redelijk

Sobia

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
This property is not a 5*! Food was so bland and same things every time. Rooms at most a 3*. Not very clean. Dirt and dust. We had sewage smell and no AC had to change room 3 times.
7 nachten verbleven in juli 2023
Reactie van Aquaworld Belek Family op 30 jul 2023
Dear Guest Sobia,First of all thank you so much for having take the time to let your review about your recent stay in Aquaworld Belek.We are sad to read that you did not receive all the expected services you wanted.The reviews and feedbacks from our guests is very important for us to improve our services so thank you again.We hope that you can give us the chance to welcoming you an other time in Aquaworld Belek.