4/10 – Matig
Deonte J.
31 mei 2024
Negatief: Netheid
The power went out!
The place had a great view and location. With that being said that was the only good part about this trip. The room was kinda clean. Nothing horrible but I could feel sand in the carpet and floorboards the moment we arrived. So it was not from us. The place was small and cozy. And to be honest it was a good trip until the last night we were there the power goes out. I tried to call someone for help and got on one to assist us. The security officer said PG&E was out on the entire property. The owner didn’t answer my calls until the next morning. She said to just stay and enjoy nature. Wow! That’s it. No offer of a discount or refund. We spent the last 24 hours at this place without power and no compensation for it. To top it off the owner never called me back or answered any more of my calls after we spoke once. I have 2 small children that were terrified that night without power and the next day. No way to charge there devices and iPad. The last 24 hours here was like surviver with us washing our clothes by hand because they were in the washing machine when the power went out. And drying them on the patio. The owner didn’t care.
Deonte J.
2 nachten verbleven in mei 2024