Tuin

Beoordelingen van Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

3 out of 5
Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel
1 Km E from Juan SantaMaria Airport, Rio Segundo, Alajuela

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 911 van 1205 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 1205 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 1205 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 1205 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1205 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lotte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!
Een heerlijk verblijf. Prachtig zwembad waar je de laatste dag goed kan spenderen met volop zon. Heerlijke bedden en goede service.
2 nachten verbleven in januari 2022
Reactie van Raquel Arce Z. op 2 feb 2022
Dear, We thank you very much for your phenomenal comments about your stay at our hotel. It is simply fabulous to know that this was simply excellent since at all times you felt very comfortable and more than satisfied with our facilities, with our services and with the attention of our staff. This is very gratifying for us since our greatest desire is to see our guests totally satisfied and comfortable, enjoying their stay to the fullest. It has been a real pleasure to serve you. Thank you very much for choosing us as your hotel; We hope you come back very soon. Rachel Arce. Customer service manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel dichtbij airport
Prima verblijf . Dichtbij airport en goede shuttle . Kamer goed en heerlijk bed . Ontbijt ok.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Märklin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall excellent. But I found out that they have feather pillows. I am allergic to feathers. They did replace them, but I still coughed all night due to what was left on the linens. I can't stay there again.
3 nachten verbleven in mei 2024

8/10 – Goed

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Naveen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Darrell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No worries
1 nacht verbleven in mei 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice people
1 nacht verbleven in mei 2024
Reactie van Fernanda Cubero op 24 mei 2024
Dear Johnny, we really appreciate your comment. It fills our heart to know that you felt welcome. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are committed to our guests' total comfort. It is an honor to served you. Thanks for your visit. Best regards. Fernanda CuberoGuest Relations Manager

10/10 – Uitstekend

Yildra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to begin or end your trip in Costa Rica. It's extremely convenient to the airport. The area immediately around the hotel doesn't have a lot of dining options, and there is a lot of traffic and airport noise, which is to be expected for its location. The breakfast was very good with lots of options. The facilities are everything you'd expect with a nice pool, gym, and comfortable rooms.
1 nacht verbleven in mei 2024
Reactie van Fernanda Cubero op 22 mei 2024
Dear Catherine, thank you for your nice comment. It’s amazing that you enjoyed of an excellent stay in our hotel. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. Thinking about your comfort and to expand the offer of options for our guests, our shuttle also makes the “gastronomic route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. This gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Our purpose is our guest’s comfort and wellness. It was an honor having you as a guest. Thank you for choosing us. Best regards. Fernanda Cubero Guest Relations Manager.

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay for a trip to Costa Rica! All the tours pick us up right in front of the hotel. 5 mins away from the airport. Very friendly and professional staff. Free shuttle services to the restaurants and City Mall.
4 nachten verbleven in mei 2024
Reactie van Fernanda Cubero op 24 mei 2024
Dear Katherine, thanks for your comment. We appreciate you have chosen us and our brand. We are happy that you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are happy that you liked our comfortable location, just 1km from the airport, plus our free shuttle service running 24/7. Also, our shuttle makes the “gastronomic route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. This gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. We are committed to our guests' total comfort and satisfaction. Thank you for your visit. It is always a pleasure being at your service. Warmest regards. Fernanda Cubero Guest Relations Manager.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

edowilda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People were EXTRAORDINARY, they accomodated all of my family needs
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Gerardo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location few mins from the airport. Called shuttle at our arrival and it was there in 3 mins. Staff is great and very friendly. Clean rooms.
1 nacht verbleven in mei 2024
Reactie van Fernanda Cubero op 19 mei 2024
Dear Gerardo, we appreciate your kind opinion. It fills our heart to know that you enjoyed of an amazing stay in our comfortable and clean hotel. It’s fabulous you found very convenient our proximity to the airport, just 1km away, plus our free shuttle service running 24/7. We are truly happy you loved our beautiful facilities and our fabulous services. Most of all, it’s wonderful to know you loved our wonderful attention. Our purpose is always give you a very pleasant experience. It was a pleasure to have you with us. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kurt

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Excellent for price/quality
1 nacht verbleven in mei 2024
Reactie van Fernanda Cubero op 9 mei 2024
Dear Kurt, thanks for sharing your kind comment. It’s wonderful that you enjoyed of an excellent experience with us. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. Our purpose is our guest’s comfort and wellness. It was a pleasure having you as a guest. Thank you for choosing us. Best regards. Fernanda Cubero Guest Relations Manager.

10/10 – Uitstekend

Vicki

Reisde met partner
Everything was top notch!
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 7 mei 2024
Dear Vicki, we appreciate your kind comment. It’s great you had an excellent experience with us. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. We are committed to our guests' total comfort and wellness. It was a pleasure having you as a guest. We hope to receive you again in a near future. Best regards. Fernanda Cubero. Guest Relations Manager.

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best Holiday Inn Express I've stayed at. Room was PERFECT!
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 7 mei 2024
Dear Kenneth, thanks for sharing your opinion. It’s great you loved our beautiful facilities, as well as our fabulous services. It fills our heart to know you enjoyed of an amazing experience with us, our purpose is that our guests always feel at home. It has been a pleasure always being at your service. Warmest regards. Fernada CuberoGuest Relations Manager.

10/10 – Uitstekend

Sowmya

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good experience
1 nacht verbleven in april 2024

10/10 – Uitstekend

shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Kristin

Positief: Personeel en service
It’s super convenient
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 7 mei 2024
Dear Kristin, thank you for sharing. We are glad you loved our convenient and beautiful hotel. We will appreciate if you could let us know what we should do or change to improve your experience with us. Your honest feedback is extremely important and valuable to us, thanks to take the time to comment us. We hope to know from you soon. We hope to hear from you in the near future. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

10/10 – Uitstekend

Kresta

Reisde met een groep
Great hotel, nice breakfast and very clean with nice amenities.
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 3 mei 2024
Dear Kresta, thanks for sharing. We are happy you liked our convenient and clean hotel. It’s great to know you enjoyed our wonderful breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. Our priority is our guests' total comfort and satisfaction It was a pleasure to serve you. We hope to receive you again soon. Best regards. Fernanda CuberoGuest Relations Manager

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and easy to get to the airport!
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 28 apr 2024
Dear Joseph, thanks for your nice comment. We are happy you loved our beautiful and comfortable hotel. It’s wonderful that you liked our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. Our priority is always the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda CuberoGuest Relations Manager

8/10 – Goed

karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Jessica

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, voorzieningen
Very welcoming staff and grounds are really needed ce. Great room too!
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 28 apr 2024
Dear John, we appreciate your opinion. It’s wonderful that you liked our comfortable and beautiful facilities. It’s fills our heart to know that you received a lovely attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda Cubero Guest Relations Manager

10/10 – Uitstekend

C.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Diane

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place..
1 nacht verbleven in april 2024

10/10 – Uitstekend

Annette, SEATTLE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super close to the airport and transportation.
1 nacht verbleven in april 2024

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, personeel en service
na
1 nacht verbleven in april 2024

8/10 – Goed

Katie

1 nacht verbleven in april 2024

10/10 – Uitstekend

Sylvie

Positief: Netheid
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lakshmi

1 nacht verbleven in april 2024

10/10 – Uitstekend

Lakshmi

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Leslie

I just Have to share our experience with our 4 & 2 year old, while we ate breakfast much was way better than expected which included not only cereal and fruit but also eggs waffles pastries and so much more, but they made balloon animals for the kids! Definitely a highlight of our trip. Great place after arriving late in CR.
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 17 apr 2024
Dear Leslie, thank you for your kind comment. We are glad you found very convenient our location, just 1km from the airport, plus our free complimentary shuttle service from and to the airport operating 24h. We are happy you enjoyed our breakfast service. Our food and beverage staff strive to offer the best and most varied options. But it really fills our heart to know you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. It’s wonderful you had an amazing experience in our hotel. Thank you for choosing us. Best regards. Fernada CuberoGuest Relations Manager

10/10 – Uitstekend

Eddie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient place to stay next to the airport. Clean and great service.
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 16 apr 2024
Dear Eddie, thanks for sharing your comment. It’s wonderful that you liked our comfortable and clean hotel. We are happy that you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. It’s great you liked our convenient location, just 1km from the airport and surrounded, plus our free shuttle service running 24/7. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda Cubero Guest Relations Manager

10/10 – Uitstekend

richard

1 nacht verbleven in april 2024

10/10 – Uitstekend

Darrell

Reisde met een groep
Negatief: Voorzieningen
The rooms were clean. Not many amenities or restaurants in the area
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 16 apr 2024
Dear Darrell, thanks for sharing your opinion. We are glad you loved our comfortable and clean rooms. Even if we don’t have a restaurant inside the hotel, we have the convenience to be next to Rostipollos, Denny’s restaurant and Casino Fiesta, open 24h and with great menus to choose from, as well as room service from Denny’s 24/7. Our shuttle also make the “Gastronomic Route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. It gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Raquel Arce. Guest Relations Manager

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice that it was so close to the airport. Very clean and close to amenities.
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 16 apr 2024
Dear Kelly, thank you for kind comment. We are happy you loved our comfortable and clean hotel. It’s great you liked our convenient location, just 1km from the airport and surrounded, plus our free shuttle service running 24/7. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda Cubero Guest Relations Manager

8/10 – Goed

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Eddie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location near the airport.
1 nacht verbleven in maart 2024
Reactie van Fernanda Cubero op 12 apr 2024
Dear Eddie, thanks for your post. We are happy you liked our location, just 1 km from the airport, plus our wonderful free shuttle service running 24/7. We are glad you felt satisfied with our facilities and services. Our goal is to give an experience full of comfort and satisfaction. Thank you for your visit. Warmest regards. Fernanda CuberoGuest Relations Manager.

8/10 – Goed

Patrick

Reisde met partner
Na
1 nacht verbleven in april 2024

8/10 – Goed

Shelley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for going to or from the airport. Easy to use shuttle and good breakfast in the morning. A bit noisy, if you are sensitive to noise (lots of airplanes and close to train tracks).
2 nachten verbleven in maart 2024
Reactie van Fernanda Cubero op 12 apr 2024
Dear Shelley, thanks for sharing. We are happy you liked our convenient location, very close to San José and just 1km from the airport, plus our free complimentary shuttle service from and to the airport operating 24h. It’s great to know you enjoyed our wonderful breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We are are sorry if you felt it was a bit noisy, we are glad it haven’t represent an inconvenient during your stay. Our priority is our guests' total comfort and satisfaction It was a pleasure to serve you. We hope to receive you again soon. Best regards. Fernanda Cubero Guest Relations Manager

10/10 – Uitstekend

Carrie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for when your flight lands late or you have an early morning flight.
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 9 apr 2024
Dear Carrie, thank you for sharing. We are really happy to know that you loved our convenient and beautiful our hotel. It’s great that you enjoyed our wonderful facilities as well as our amazing services. Our priority is our guests’ complete satisfaction. It was a pleasure to have you with us. We’ll be waiting for you in the near future. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

10/10 – Uitstekend

andrew

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to the airport great for an easy overnight . Breakfast is A , fun that it’s right next to a casino, and believe it or not best dennys I have ever eaten at. My go to spot when coming and going from sjo
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 9 apr 2024
Dear Andrew, thank you for kind comment. It’s great you liked our comfortable hotel, located just 1km from the airport. We are glad loved the convenience to be next to Denny’s restaurant and Casino Fiesta, open 24h and with great menus to choose from. We are happy you enjoyed our breakfast service. Our culinary staff strive to offer the best and most varied options. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda CuberoGuest Relations Manager

8/10 – Goed

M Kristen, Hinsdale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I needed to stay a night while waiting for the rest of my family to arrive in Costa Rica and this hotel was super convenient. The shuttle was great, although a little unpredictable. This was due mainly to traffic and construction at the airport, so not really their fault. The room was spacious, clean, and perfect for what I needed. They also offer a complimentary breakfast in the morning and it is excellent. Not just a few containers of yogurt, and coffee, but eggs, waffles, cereal, pastries fruit, bacon. It was really great. I would absolutely recommend staying here if you need to be near the airport coming into Costa Rica or leaving early in the morning. A great, convenient spot.
1 nacht verbleven in maart 2024
Reactie van Fernanda Cubero op 8 apr 2024
Dear M Kristen, we really appreciate your opinion. It’s great you had an excellent experience with us. We are committed to our guests' total comfort and wellness. It was a pleasure having you as a guest. We hope to receive you again in a near future. Best regards. Fernanda Cubero Guest Relations Manager.

8/10 – Goed

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Albert, lynchburg

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice, quiet staff It's very nice and helpful They give you shuttle to the airport for free
1 nacht verbleven in april 2024
Reactie van Fernanda Cubero op 6 apr 2024
Dear Albert, we appreciate your post. We are happy to know you enjoyed of a fantastic experience in our nice and quiet hotel. It’s wonderful you like our great location, just 1 km from the airport, plus our comfortable free shuttle service running 24/7. It fills our heart that you received of an excellent the attention from our staff. We are proud to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are truly committed to our guests' total comfort and satisfaction. It was a pleasure having you as a guest. We hope to see you again in a near future. Best regards. Fernanda Cubero Guest Relations Manager.

10/10 – Uitstekend

Joan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Tad

Updated and clean. Good one night rest spot for early flight.
1 nacht verbleven in maart 2024
Reactie van Fernanda Cubero op 2 apr 2024
Dear Tad, thanks for your post. We are happy that you liked our beautiful updated and clean hotel. We are committed to our guests' total comfort and satisfaction. It was a pleasure having you as a guest, we’ll be waiting for your return. Warmest regards. Fernanda Cubero Guest Relations Manager.