Binnenplaats

Beoordelingen van Infinity Hotel San Francisco, Tapestry Collection by Hilton

4 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 473 van 822 beoordelingen" "
Gastenscore: 8 - Goed. 233 van 822 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 822 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 822 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 822 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Guido

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel is mooi en modern. Het ligt vrij gunstig om de bezienswaardigheden in SF te bezoeken. Nadelig is dat de 4-persoons kamer wel erg klein is en dat er nauwelijks tot geen kastruimte is.
3 nachten verbleven in juli 2023
Reactie van Front Desk op 3 aug 2023
Dear Guest(s), Thank you for your review! We appreciate your feedback.Regards

8/10 – Goed

Kathleen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect hotel, clean, great location. Little breakfast place across from the entrance is amazing. Minor point is on the day of check out we had issues getting the safe open (batteries fell out) and nobody in the hotel actually had the master key, only the manager who lived an hour outside of the city.
2 nachten verbleven in augustus 2022
Reactie van Guest Services op 13 okt 2022
Dear Kathleen,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

stanca

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
overpriced, very small rooms , noisy - can hear doored banging and neighbours walkking and talking
4 nachten verbleven in mei 2024

8/10 – Goed

Berdimyrat

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
AC was only thing that made me not be able to have a good nights.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Giovanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay at this hotel. It was convenient to get to our concert event. Hotel staff was friendly and hotel was clean and well maintained. Would stay here again for any future events in SF.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kathy

Positief: Netheid, voorzieningen
Eric that works at the front desk is always so nice!
3 nachten verbleven in april 2024
Reactie van Guest Services op 29 apr 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is my go-to when visiting SF on business. Been staying for a couple years, now. They keep everything pristine. It's like they just oprened.
4 nachten verbleven in april 2024
Reactie van Guest Services op 29 apr 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 – Goed

Nicole

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location close to restaurants and Marina. What I didn’t like what the noise coming from outside and heaters were loud . Rooms too close to each other . Otherwise staff was very nice .
2 nachten verbleven in maart 2024
Reactie van Infinity Hotel Management op 1 apr 2024
Dear Nicole, Thank you for your review. I'm glad to hear that you found the location convenient and enjoyed the proximity to restaurants and the marina. It's also great to hear that you had a positive experience with the staff.I'm sorry to hear about the noise disturbances from outside and the loud heaters in the rooms. It's understandable how this could detract from your overall experience. Additionally, I can imagine that having rooms close to each other might impact privacy and comfort.Your feedback is valuable and will be helpful for the management to address these issues and for potential future guests to consider. Thank you for sharing your thoughts, and I hope your next stay will be more enjoyable.

6/10 – Redelijk

Pamela

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The positives were the outdoor spaces on the 4th floor and outside lobby. The primary negative was how noisy the room was. The entrance to the rooms are from an outside corridor where sounds from rolling carts, suitcases are quite loud. The architecture is odd in that most rooms don’t have outside windows so you are looking out at the corridors. Also there is this open air space in the middle of the room configuration where you can look down to the patio. Our room was near a corridor that looked down to the patio and the noises traveled up from below. Other issues were Expedia indicated there was a free breakfast buffet but there isn’t any restaurant associated with the hotel, there is a coffee shop next door.
2 nachten verbleven in maart 2024
Reactie van Infinity Hotel Management op 25 mrt 2024
Dear Pamela,We appreciate your detailed feedback regarding your recent stay at Hotel A. It's heartening to hear you enjoyed our outdoor spaces, as we strive to provide a relaxing atmosphere for our guests. Your remark about the noise is noted. We understand how crucial a peaceful environment is for a comfortable stay, and we deeply regret to hear that it wasn't the case during your visit. Regarding the room configuration and window issue, we're sorry to hear that it didn't meet your expectations. Our unique architecture is designed to provide a unique experience, however, we understand it might not be to everyone's taste.We also regret the misunderstanding about the breakfast buffet. We value clear and accurate communication and will work to ensure this is better highlighted in future interactions with booking partners.Thank you for sharing your experience. We hope to have the opportunity to welcome you back in the future in the hope that we can provide a more satisfying experience.Regards

10/10 – Uitstekend

Erin

1 nacht verbleven in maart 2024
Reactie van Infinity Hotel Management op 26 mrt 2024
Dear Erin.Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 – Goed

Tracy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kind of an overhauled motor court. Good black out shades, honestly did not know if it was 8:01 vs 1:08! Hated the BR (low flow everything) so no noise masking and your room mate 3 feet away, so be in-love with your guest! Very walkable and good food close by!
2 nachten verbleven in maart 2024
Reactie van Infinity Hotel Management op 12 mrt 2024
Dear Tracy,It's a pleasure to hear that you enjoyed the charm of our hotel and appreciated the quality of our blackout shades. We understand your discomfort regarding the bathroom facilities, and we apologize if this aspect did not meet your expectations. Our aim is always to provide a comfortable and enjoyable stay for our guests. It's heartening to know that you found the location of our hotel convenient and were able to explore the nearby food joints.Your feedback is greatly appreciated and helps us understand the areas where we can improve. Thank you for sharing your experience.Best Regards,

10/10 – Uitstekend

Vasiliy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice little boutique hotel. Enjoyed staying here while on business trip. Convenient. A lot of things are within walking distance.
2 nachten verbleven in februari 2024
Reactie van Infinity Hotel Management op 20 feb 2024
Dear Vasiliy, Your kind words about our boutique hotel are greatly appreciated. It's delightful to hear that you enjoyed your stay with us and found our location convenient. We strive to provide an experience that allows our guests to make the most out of their visit, hence, the proximity to various attractions. Your positive feedback serves as a wonderful testament to our commitment. We look forward to having the opportunity to welcome you back on your next business trip.Best Regards.

10/10 – Uitstekend

Audrey

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most of the rooms are interior with no outside facing windows.
2 nachten verbleven in januari 2024
Reactie van Infinity Hotel Management op 15 feb 2024
Dear Audrey,We understand how important natural light and views can be to the overall experience of a stay. Our hotel design indeed includes both interior and limited exterior-facing rooms, appealing to a variety of guest preferences as well as two Terraces with amazing views. We apologize if this aspect did not meet your expectations during your recent stay. We value your feedback and assure you that we strive to provide a memorable experience for all our guests. Please do not hesitate to specify your room preference during your next visit. We will do our best to accommodate your request, subject to availability. Warm Regards,

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are small but modern and clean, but include a fridge and microwave. The location is great if you want to be close to local stores, cafes, restaurants, and bars, and close enough to tourist destinations like the Golden Gate Bridge.
3 nachten verbleven in februari 2024
Reactie van Infinity Hotel Management op 15 feb 2024
Dear Christopher,It's delightful to hear that you found our rooms modern, clean, and well-equipped with amenities such as a fridge and microwave. We meticulously curate our rooms to cater to the needs of our valued guests like you.Moreover, we are glad that our strategic location added value to your stay. Being in proximity to local stores, cafes, restaurants, and bars, as well as iconic tourist destinations like the Golden Gate Bridge, is indeed one of our key advantages.We look forward to welcoming you back in the future. Best Regards.

2/10 – Ontzettend slecht

SHINDY

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van Guest Services op 10 feb 2024
Dear Shindy,We regret to see that your experience didn't meet your expectations. Our hotel strives to provide a warm and welcoming atmosphere for all our guests. We value your feedback as it helps us to enhance our overall performance. We hope to have the opportunity to better serve you in the future. Kind regards.

10/10 – Uitstekend

Pedro

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 10 feb 2024
Dear Guest,We're delighted to hear you had a great experience at our hotel. Your brief yet positive review brings joy to our team. It's always heartening to know that our guests have a satisfying stay with us. We look forward to hosting you again, promising to keep up our standards. Best Regards.

6/10 – Redelijk

Emmanuelle

Positief: Netheid
.
1 nacht verbleven in januari 2024
Reactie van Guest Services op 2 feb 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Rakesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Infinity Hotel Management op 21 jan 2024
Dear Rakesh,We are delighted to see your perfect rating of our hotel. It's great to know that your stay at Infinity Hotel San Francisco met your expectations. We continually strive to provide our guests with an exceptional experience, and your review indicates that we are heading in the right direction. We look forward to welcoming you back in the future. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

Carolyn Sue

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over-priced, no amenities
Greatly over-priced at $500/night, minimal to no amenities, no exterior window, small, noisy, only elevator not functioning
2 nachten verbleven in januari 2024
Reactie van Guest Services op 14 jan 2024
Dear Carolyn, Thank you for sharing your detailed review of your recent stay with us. Thank you for bringing your concern to our attention. We apologize for any inconvenience you experienced due to the Elevator upgrade during your stay. Our hotel is reasonably price but due big conference the rates were higher thought the city during that week.Our Elevator is back online and our team is committed to providing a comfortable stay, and we appreciate your understanding.We hope to have the opportunity to welcome you back for a more seamless experience.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

STEPHANIE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in december 2023
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Katie

1 nacht verbleven in december 2023
Reactie van Guest Services op 29 jan 2024
Dear Katie,Your Five star review brings a great deal of joy to our team. Your satisfaction is our priority and we strive to provide an exceptional experience for all our customers. We hope to have the pleasure of serving you again soon.

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decent place, good location.
We stayed 2-nights in San Francisco for an event. The hotel is in walking distance of the Palace of Fine Arts, which is great. However, upon check-in we were met with an out-of-service elevator and a room booked on the 4th floor. Having to use the stairs all weekend was annoying but whatever. The bathroom amenities and bed are pretty bougie. Worth a stay, as long as the evelvator is working.
2 nachten verbleven in december 2023
Reactie van Guest Services op 14 jan 2024
Dear Guest, Thank you for bringing your concern to our attention. We apologize for any inconvenience you experienced during our Elevator upgrade.It's wonderful that you enjoyed the convenience of being within walking distance to the Palace of Fine Arts.Our Elevator is back online and our team is committed to providing a comfortable stay, and we appreciate your understanding.We're pleased to hear that our staff was friendly and helpful during your visit. If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to let us know. We are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit

10/10 – Uitstekend

Carly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Kimberly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chic economical hotel
We will definitely stay here again. We loved the location being near Chestnut Street with its restaurants, bars and shops. Our welcome by the front desk was friendly and very informative. The gathering spaces for guests makes it unique with rooftop terraces, outdoor fire pit, lobby conversation area, attached cafe. Our room was well appointed and very clean. Each room seems to vary in size and has a slightly different layout. It is a relativity quiet hotel between rooms, only door sounds.
2 nachten verbleven in november 2023
Reactie van Guest Services op 4 dec 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

John

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Guest Services op 30 nov 2023
Dear John,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Erwin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are very clean and modern
1 nacht verbleven in november 2023
Reactie van Guest Services op 27 nov 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
Loud
Our reservation included breakfast, as indicated on our receipt, but they refused to honor it nor provide a refund. The beds were comfortable but the hotel is so loud that we were awakened at 6am every day by other guests, staff, or street traffic. It was non-stop noise in the morning. One of the front desk staff was not friendly or helpful, the other two we interacted with were very nice. I would not recommend staying here.
3 nachten verbleven in november 2023
Reactie van Guest Services op 27 nov 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Laura

2 nachten verbleven in november 2023
Reactie van Guest Services op 16 jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Athalie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All perfect ! I’ll be back for sure ☺️
4 nachten verbleven in oktober 2023
Reactie van Guest Services op 3 nov 2023
Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was extremely friendly.. The hotel was very clean and safe .. I will definitely be back ..
4 nachten verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Luisangel

1 nacht verbleven in oktober 2023
Reactie van Guest Services op 20 nov 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

Adam

Positief: Personeel en service
Negatief: Voorzieningen
No real fitness facility
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 27 okt 2023
Dear Adam, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Wai Shan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 28 okt 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Guest Services op 27 okt 2023
Dear Lauren, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

Albert J

Positief: Netheid, personeel en service
3 nachten verbleven in oktober 2023
Reactie van Guest Services op 27 okt 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 – Goed

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very small rooms with very large TVs.
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 23 okt 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Scott

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern hotel. Helpfull staff. Great location with loads of nereby quality restaraunts.
4 nachten verbleven in oktober 2023
Reactie van Guest Services op 23 okt 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 – Goed

Victoria

1 nacht verbleven in oktober 2023
Reactie van Guest Services op 4 nov 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Redelijk

Nicole

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2023
Reactie van FD op 17 okt 2023
Dear Nicole, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super cute hilton boutique hotel
Great Hilton property. Customer service top notch! Cute room and amazing patio areas. Right in the midst of so many options to dine in or carry out.
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 12 okt 2023
Dear Erica,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was only issue
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 12 okt 2023
Dear Manuel,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Kelly

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great neighborhood stay
Was looking for a place that felt safe and comfortable. The hotel itself was clean, nice decor and fun amenities. Loved the peloton room and the in-room steam showers. The hotel seemed a bit noisy at night with closing doors and people talking early in the morning. Enjoyed all the neighbor restaurants near by.
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 12 okt 2023
Dear Kelly,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Guest Services op 12 okt 2023
Dear Anna,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Experiencia confortable !
Hotel Nuevo , excelente ubicación , impecable, gran experiencia !
3 nachten verbleven in oktober 2023
Reactie van Guest Services op 12 okt 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Kathryn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is in a great location. Close to great shopping, food, the Marina and Palace of Fine Arts. Very clean.
2 nachten verbleven in september 2023
Reactie van Guest Services op 3 okt 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Uitstekend

Gordon, Kirkland

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed everything about our stay.
3 nachten verbleven in september 2023
Reactie van Guest Services op 3 okt 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,