Standaard kamer, 1 kingsize bed, niet-roken | Een bureau, gratis wifi, beddengoed

Beoordelingen van Cathedral Hill Hotel

2 out of 5
Cathedral Hill Hotel
895 Geary St, San Francisco, CA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 49 van 186 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 186 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 186 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 186 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 186 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Romy van

Reisde met partner
Positief: Netheid, personeel en service
Het is gewoon hoe het beschreven is. Grote kamers, maar echt een motel. Parkeren was goed, locatie zeeeeer goed. Iedereen die in San Francisco is geweest weet gewoon dat overal zwervers zijn, ja als je dat niet prettig vindt, dan moet je echt op de pier aan een hotel zitten. Voor die prijs zouden wij hier prima nog eens verblijven!
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 28 mei 2024
Dear Romy,Thank you for sharing your experience with us. It's great to hear that you found the rooms spacious and that the parking and location met your needs. We understand that San Francisco's unique atmosphere includes a visible homeless population, and we appreciate your understanding of this aspect of the city. We're pleased you would consider staying with us again for the price point. If there's anything else we can do to make your future stays even more enjoyable, please let us know. We value your feedback and look forward to welcoming you back on your next visit to San Francisco!Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Anita

Reisde met een groep
Positief: Netheid, personeel en service
This is not a fancy inn, but in an interesting, lively part of town. Our check in was great, the parking was what we needed.
1 nacht verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 28 mei 2024
Dear Anita,We hope you had a positive check-in experience and found the parking suitable for your needs. While the inn may be considered casual, being located in an interesting and lively part of town can offer its own unique charm and convenience. We're glad to hear that you found the location appealing and that your check-in process went smoothly. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to help make your stay as enjoyable as possible!Thank You,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Tina

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
The staff was really kind. Check-in was easy, we only stayed for a night but we had a really bad experience. First, when we arrived in our room on the second floor, the bathroom floor was wet and so were our towels. Staff was very accommodating and offered us new towels and we cleaned up the floor thinking that it was perhaps left like that by the cleaners. It turns out that at midnight, we wake up from water dripping out of the ceiling as the people in the room above us were using the shower. We also found 2 cockroaches on the floor. At 4 or 5 in the morning, a group of guys started ding-dong ditching, knocking on everyone's doors, waking up everybody -- this was not the hotel's fault, but overall, it gave us a poor taste of the property. Very disappointed.
1 nacht verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 24 mei 2024
Dear Tina,We are deeply sorry to hear about the multiple issues you encountered during your stay at our hotel. Your experience is certainly not reflective of the standard of service and comfort we aim to provide to our guests. It's concerning to hear about the wet bathroom floor, dripping water from the ceiling, and cockroaches in your room. We sincerely apologize for any inconvenience and discomfort caused. Additionally, we understand the disturbance caused by the disruptive behavior of other guests, which is beyond our control but nonetheless impacts your experience. Please know that we take your feedback seriously, and we'll address these issues with our team to prevent similar occurrences in the future. We value your patronage and hope you'll consider giving us another chance to exceed your expectations in the future.Sincerely,Cathedral Hill Hotel

6/10 – Redelijk

Nezam

Reisde met familie
Positief: Personeel en service
Cleaning and stuff are good Lots of noises from outside and inside the room(pipes, refrigerator..)
4 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 23 mei 2024
Dear Nezam,Thank you for your feedback. We're pleased to hear that you appreciated the cleanliness and our staff's efforts. However, we apologize for the noise disturbances from outside and within the room. Your comments will be taken into consideration as we work to improve our guests' experience. Please don't hesitate to reach out to our front desk during your stay so we can address any issues promptly. We hope to have the opportunity to welcome you back and provide a quieter, more comfortable stay.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Brian

Reisde met partner
Negatief: Voorzieningen
Great location for the Giants game
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 22 mei 2024
Dear Brian,Thank you for your feedback! We're glad to hear that our location was convenient for attending the Giants game. We hope you had a great time and enjoyed your stay with us. Please let us know if there's anything we can do to enhance your next visit. We look forward to welcoming you back soon!Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 23 mei 2024
Dear Robert,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Cathedral Hill Hotel . We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Cathedral Hill Hotel  hotel soon!Thank You,Cathedral Hill Hotel

2/10 – Ontzettend slecht

daniel

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was not kept well. Definitely do not recommend it.
1 nacht verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 21 mei 2024
Dear Daniel,We're sorry to hear that your experience did not meet your expectations. Maintaining our property to the highest standards is essential, and we apologize for any shortcomings you encountered. Your feedback is valuable, and we will address these issues promptly to improve the guest experience. Thank you for bringing this to our attention, and we appreciate your honesty. If you have any further concerns, please don't hesitate to contact us directly.Sincerely,Cathedral Hill Hotel

10/10 – Uitstekend

Ryan

Positief: Staat van de accommodatie en faciliteiten
A lot of homeless around the area
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 17 mei 2024
Dear Ryan,Thank you for your feedback regarding your recent stay with us. We apologize for any discomfort you experienced due to the presence of homeless individuals in the area. Your comfort and safety are our top priorities, and we are committed to continuously improving our surroundings. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

CARLOMAGNO, miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 15 mei 2024
Dear CARLOMAGNO,We're glad to hear that you had an excellent experience! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Alan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
very slow internet, smelly hallway unsafe surroundings, parking lot smells pee
1 nacht verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 15 mei 2024
Dear Alan,We're sorry to hear about the issues you experienced during your stay. Slow internet speeds, unpleasant odors, and safety concerns are not the experience we strive to provide for our guests. We take your feedback seriously and will address these issues with our team to ensure improvements are made.Regarding the internet speed, we'll work to improve our connection to provide a faster and more reliable experience for our guests. Additionally, we'll investigate the unpleasant odors in the hallway and parking lot to address any cleanliness issues promptly. We understand that our guests need to feel safe and comfortable, so we'll take steps to enhance security measures in the surrounding area.Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Sincerely,Cathedral Hill Hotel

8/10 – Goed

Eliza

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great staff! The location is not great due to homeless people but the staff actually made us feel safe and stayed for 5 days. Close to all of our destinations !
4 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 15 mei 2024
Dear Eliza,We're thrilled that our staff made you feel safe and comfortable during your stay with us! While we understand your concerns about the neighborhood, we're glad that our team was able to provide you with excellent service throughout your five-day stay. We strive to ensure that all of our guests feel welcome and cared for, regardless of the surrounding area. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Hiroshi

Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 16 mei 2024
Dear Hiroshi,Thank you for rating your stay at Cathedral Hill Hotel .  We hope to host you again for your next trip to Cathedral Hill Hotel  to serve you with a more comfortable stay and enhanced experience.Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Wrek

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 14 mei 2024
Dear Wrek,Thank you for rating your stay at Cathedral Hill Hotel .  We hope to host you again for your next trip to Cathedral Hill Hotel  to serve you with a more comfortable stay and enhanced experience.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in midst of the Tenderloin, this hotel provides a covenient, relatively low-cost alternative to other hotels located nearby. The room nicely accomodated a family of 5 and we walked everywhere during our 2-night stay, even though we had a car. I must say free, onsite parking was a bonus. Lacking is a microwave and coffee machine.
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 14 mei 2024
Dear Patrick,We're delighted to hear that you found our hotel a convenient and budget-friendly option for your stay in the Tenderloin area. It's great to know that our accommodations suited your family's needs and that you were able to explore the area on foot. We're glad our free onsite parking was a bonus for you. Your feedback regarding the lack of a microwave and coffee machine is appreciated, and we'll certainly take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Thank You,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Hafid manuel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Las camas tienen piojos
4 nachten verbleven in maart 2024
Reactie van Cathedral Hill Hotel op 14 mei 2024
Dear Hafid,We take all guest concerns seriously and have thoroughly investigated your claim regarding lice in our beds. However, after reviewing our records and conducting a comprehensive check, we have found no evidence of such an issue. Our stringent hygiene protocols, including regular laundering of linen and thorough cleaning procedures, are designed to prevent any pest-related issues. We strive to maintain the highest standards of cleanliness and guest satisfaction, and we regret any discomfort you may have experienced during your stay. Please don't hesitate to reach out to us directly if you have any further concerns or if there's anything else we can assist you with.Sincerely,Cathedral Hill Hotel

4/10 – Matig

Juan

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There is no place to hold the shower soap and the shampoo & conditioner
4 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 9 mei 2024
Dear Juan,We apologize for the inconvenience of not having a place to hold the shower soap, shampoo, and conditioner during your stay. We understand the importance of having these amenities readily accessible in the shower. Your feedback is valuable, and we'll take it into consideration as we work to improve our accommodations.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you, please let us know.Sincerely,Cathedral Hill Hotel

8/10 – Goed

MARIA GUADALUPE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
todo en el hotel me pareció muy bien, pero sus alrededores no me gustaron, mucho indigente
1 nacht verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 8 mei 2024
Dear Maria,We're glad you had a positive experience with our hotel facilities. However, we're sorry to hear about your concerns regarding the surrounding area and the presence of homeless individuals. Ensuring the safety and comfort of our guests is our priority, and we understand the impact that the neighborhood environment can have on your stay. We'll continue to work on addressing any issues in the surrounding area to ensure a better experience for all our guests.If there's anything specific we can do to improve your experience or if you have any further feedback, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Karen

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The rooms are not too bad, but the neighborhood is unsafe, dirty. I don’t recommend this hotel to families
3 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 8 mei 2024
Dear Karen,We're sorry to hear about your experience with the neighborhood surrounding our hotel. Ensuring our guests feel safe and comfortable is our top priority, and we apologize for any concerns you had during your stay.We take feedback seriously and'll look into ways to address the issues you mentioned regarding safety and cleanliness in the surrounding area. We understand your hesitation in recommending our hotel to families, and we regret that we weren't able to provide the experience you were looking for. If you have any further feedback or if there's anything we can do to improve, please don't hesitate to reach out. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely,Cathedral Hill Hotel

10/10 – Uitstekend

Ana Patricia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great ubication, I know that hotel has no responsibilities of these, but there’s homeless around.
2 nachten verbleven in mei 2024
Reactie van Cathedral Hill Hotel op 7 mei 2024
Dear Ana,We're glad to hear that you appreciated our hotel's location. While we strive to provide our guests a comfortable and safe environment, we understand that external factors such as homelessness in the area can sometimes affect the overall experience.Please know that we take the safety and security of our guests seriously, and we work closely with local authorities and community organizations to address any concerns and ensure the well-being of our guests.Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with during your stay, please don't hesitate to let us know.Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Travis

1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 7 mei 2024
Dear Travis,Thank you for rating your stay at Cathedral Hill Hotel. We hope to host you again for your next trip to Cathedral Hill Hotel  to serve you with a more comfortable stay and enhanced experience.Thank You,Cathedral Hill Hotel

4/10 – Matig

Jessica

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 7 mei 2024
Dear Jessica,We apologize for your difficulties while staying at our Cathedral Hill Hotel  hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Cathedral Hill Hotel

6/10 – Redelijk

Idalia

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
None
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 7 mei 2024
Dear Idalia,Thank You for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Armando

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Hotel was really clean parking is great and free. The staff is friendly but the area is full of homeless although they did not bother it’s just not a great place to walk through
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 6 mei 2024
Dear Armando,We appreciate your feedback and are delighted that you found our hotel clean, with great and free parking, and encountered friendly staff during your stay. We strive to maintain a high standard of cleanliness and provide excellent service to all our guests. We understand your concerns about the surrounding area and assure you that we take the safety and comfort of our guests seriously. Your feedback is valuable to us, and we will continue to work towards creating a positive experience for all our guests. Thank you for choosing to stay with us.Thank You,Cathedral Hill Hotel

4/10 – Matig

Benjamin

1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 23 mei 2024
Dear Benjamin,We are sorry that your experience at our Cathedral Hill Hotel  hotel was not up to par. We hope you will give us another chance to provide you with the superior hospitality we are typically known for. If you read all of our previous reviews, you will find that we take immense pride in offering a great place to stay, and it's important to us to take the feedback guests provide and look for ways to improve. Thank you for choosing to stay with us.Sincerely,Cathedral Hill Hotel

6/10 – Redelijk

Dmitrii, Renton

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
No microwave, no any couch- no place to sit, no champoo, only soap
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Dmitrii,We're sorry for any trouble you had during your stay. Providing a comfortable and well-equipped room is important to us, and we're sorry to hear that we fell short of your expectations.While our rooms may not include a microwave or a couch, we appreciate your feedback and will take it into consideration for future improvements. We also apologize if shampoo was not provided in your room; we aim to ensure all necessary amenities are available for our guests.If there's anything else we can do to make your stay more enjoyable, please let us know. We value your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future.Thank You,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Yoescar

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Son muy racista
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Yoescar,We take your allegation seriously and are committed to fostering an inclusive environment. Discrimination goes against our values. Your feedback is valued, and we'll investigate thoroughly to uphold our commitment to equality. We apologize for any discomfort caused and assure you that appropriate action will be taken. Please share further details to assist our investigation. Thank you for bringing this to our attention.Sincerely,Cathedral Hill Hotel

8/10 – Goed

Jaime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will check in again and location.
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Jaime,We're pleased to hear that you're considering staying with us again! We look forward to welcoming you back to our hotel. Our location provides convenient access to many attractions and amenities in the area, and we hope you'll have a great experience during your next stay.If there's anything specific you'd like to know or if you have any special requests for your upcoming visit, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay. Thank you for choosing us, and we'll see you soon!Thank You,Cathedral Hill Hotel

8/10 – Goed

Oscar

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Aceptable, el parqueo un poco sucio y mal olor, mal internet en las habitaciones
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Oscar,We're glad you found your stay acceptable, but we apologize for the issues you encountered with parking cleanliness, smell, and internet connectivity. Maintaining a clean and pleasant environment, including parking facilities, is important to us, and we'll address this promptly.Regarding the internet, we understand the importance of reliable connectivity, and we'll work to improve the internet service in the rooms to ensure a more enjoyable stay for our guests.Thank you for bringing these matters to our attention. Your feedback helps us to continually improve our services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Thank You,Cathedral Hill Hotel

8/10 – Goed

Xiao lang

The establishment is ok but the surounding gives me the feeling that’s unsafe
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Xiao,We're sorry to hear that you felt unsafe in the surrounding area. The safety and well-being of our guests are our top priorities, and we understand the importance of feeling secure during your stay.We regularly monitor and address safety concerns in the vicinity of our hotel to ensure the comfort of our guests. Additionally, if you ever feel uncomfortable or have any problems during your stay, please don't hesitate to reach out to our staff. We're here to assist you and ensure that you have a pleasant experience.Thank you for your feedback, and we hope that you will give us another chance to provide you with a positive experience in the future. If you have any further concerns or if there's anything else we can do to improve, please let us know.Sincerely,Cathedral Hill Hotel

10/10 – Uitstekend

Kieron

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Kieron,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Cathedral Hill Hotel . We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Cathedral Hill Hotel  hotel soon!Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service
Good stay.
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 3 mei 2024
Dear Jose,We're glad to hear that you had a good stay with us! If there's anything specific you enjoyed or anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back again soon!Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Alvin

2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 21 mei 2024
Dear Alvin,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Cathedral Hill Hotel  many more times.Thank You,Cathedral Hill Hotel

8/10 – Goed

Loretta

1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 30 apr 2024
Dear Loretta,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Cathedral Hill Hotel

6/10 – Redelijk

Leverett

Positief: Personeel en service
Negatief: Netheid
Not at this time.
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 30 apr 2024
Dear Leverett,Thank you for taking the time to share your review of your stay at our property with us.  I want to apologize for failing to exceed your expectations.  Your satisfaction is important to us.  We would love to learn more details about where we failed to impress you to ensure we continuously improve our offering.Thank You,Cathedral Hill Hotel

8/10 – Goed

Marco

Good
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 30 apr 2024
Dear Marco,We're glad to hear that you had a positive experience overall! Please let us know if there's anything specific you enjoyed or anything we can do to make your next stay even better. We're here to help!Thank You,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Claire

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Cathedral Hill Hotel op 30 apr 2024
Dear Claire,I am deeply disappointed to learn about your recent stay at Cathedral Hill Hotel. I wish you had told our staff about your problems when you were here; we could have fixed them. Sincerely,Cathedral Hill Hotel

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 30 apr 2024
Dear Daniel,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Cathedral Hill Hotel

8/10 – Goed

anca, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 29 apr 2024
Dear Anca,We're delighted to hear that you found our hotel very convenient! Providing a convenient experience for our guests is one of our top priorities. Whether it's our location, amenities, or services, we aim to make your stay as hassle-free as possible. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Thank You,Cathedral Hill Hotel

8/10 – Goed

Monique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s in the middle of the TL, tweak central outside, but for the price you can’t have it all, the room was really nice for the price and the staff were super friendly
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 29 apr 2024
Dear Monique,We're glad you found our hotel's room pleasant for the price and that our staff were friendly during your stay! We understand that the Tenderloin area can be busy, but we strive to offer comfortable accommodations at an affordable price. Your satisfaction is important to us, and we appreciate your understanding. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 30 apr 2024
Dear Jennifer,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Cathedral Hill Hotel . We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Cathedral Hill Hotel  hotel soon!Thank You,Cathedral Hill Hotel

8/10 – Goed

Amanda

Front desk people were friendly, hotel room and itself wasnt damaged, it was clean. On the outside, its san Francisco, cant help that. Overall decent stay, i liked it for its garage and how safe it was. Thank you!
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 29 apr 2024
Dear Amanda,We're glad you had a decent stay at our hotel! Our friendly front desk staff aims to provide a welcoming experience for all guests. We're pleased that you found the room clean and well-maintained. San Francisco's charm extends to its surroundings, and we're happy that you appreciated our garage and felt safe during your stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Thank You,Cathedral Hill Hotel

8/10 – Goed

Phil

1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 16 mei 2024
Dear Phil,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Saber

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 25 apr 2024
Dear Saber,Thank you for providing your rating. We are sorry that we could not live up to your expectations. Also, if you could tell us about the problems you faced, it would be more helpful to solve them. We are sorry for the inconvenience and would ask you to give us another chance to deliver our best.Sincerely,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Mary

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hay cucarachas y mucha inseguridad
2 nachten verbleven in april 2024
Reactie van Cathedral Hill Hotel op 23 apr 2024
Dear Mary,We are deeply sorry to hear about your experience with cockroaches and concerns about security during your stay. Providing a clean and safe environment for our guests is of utmost importance to us, and we take reports of pests and security issues very seriously.Please keep in mind that we have immediately taken action to address the situation, including contacting professional pest control services and reviewing our security measures. Your feedback is invaluable, and we will work diligently to ensure that such issues are swiftly resolved and do not recur in the future.Once again, we apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.Sincerely,Cathedral Hill Hotel

2/10 – Ontzettend slecht

Saber

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is Very rude
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 23 apr 2024
Dear Saber,We sincerely apologize for the experience you had with our staff. Providing courteous and attentive service is our top priority, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we will address this issue with our team to ensure that such incidents are not repeated.Please know that we take your concerns seriously and are committed to improving. If there's anything specific you'd like to discuss or if there's anything we can do to make amends, please don't hesitate to contact us directly.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Tatiana

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good conditions in terms of price. Convenient location.
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 23 apr 2024
Dear Tatiana,Thank you for your feedback. We're delighted that you found our hotel to offer good conditions at a reasonable price and that our location was convenient for you. Providing value and convenience for our guests is important to us, and we're pleased that we met your expectations. We hope to have the pleasure of welcoming you back in the future.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Andrei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place for this price.
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 23 apr 2024
Dear Andrei,Thank you for your feedback. We're glad to hear that you found our hotel to be an excellent place for the price. Providing good value for our guests is important to us, and we're pleased that you were satisfied with your stay. We look forward to welcoming you back for another enjoyable experience in the future.Thank You,Cathedral Hill Hotel

10/10 – Uitstekend

Axell

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Rate, Good Stay
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 23 apr 2024
Dear Axell,Thank you for your feedback. We're pleased that you enjoyed your stay and found our rates to be good value. Providing a comfortable and affordable experience for our guests is important to us, and we're glad we met your expectations. We hope to welcome you back for another pleasant stay in the future.Thank You,Cathedral Hill Hotel

4/10 – Matig

Cristina

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 22 apr 2024
Dear Cristina,Thank you for leaving a review for us; however, we apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Cathedral Hill Hotel

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a good place to stay
1 nacht verbleven in april 2024
Reactie van Cathedral Hill Hotel op 16 apr 2024
Dear Jorge,We're glad to hear that you found our place to be a good choice for your stay! Our goal is to provide a comfortable and pleasant experience, and we're happy to have met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future! If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know.Thank You,Cathedral Hill Hotel