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Beoordelingen van The Cardiff Hotel & Spa

2.5 out of 5
The Cardiff Hotel & Spa
8 Riketts Ave., Runaway Bay, Saint Ann

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 86 van 211 beoordelingen" "
Gastenscore: 8 - Goed. 76 van 211 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 211 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 211 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 211 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was very pleasant
1 nacht verbleven in april 2024
Reactie van The Management and Staff op 27 mei 2024
Good day Lisa,Thank you for your feedback. We appreciate your business. Regards

6/10 – Redelijk

Aniki

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

6/10 – Redelijk

Gordon

Reisde met familie
Positief: Netheid
The guard at the gate “what are you here for?” Not welcoming at all. Reception was okay. We arrived early so went to the restaurant and had tasteless soup in a very strange shaped bowl. Not a great start. But 2 servers were very pleasant. The property is very dated. The reception, bedroom and bathroom in particular, straight out of the 70’s. It is clean but the colours make it feel grubby. Room size is generous but the lighting from the lamps is very dim. The view from the little verandah was lovely. Bed was comfy but the pillows thick and hard. A/c cooled nicely, tv stations very limited. Delicious Ackee and saltfish breakfast, again the servers were very pleasant. All in all, fair value for money. Would I stay again ? Probably not.
1 nacht verbleven in mei 2024
Reactie van The Management and Staff op 6 mei 2024
Hello Gordon,We thank you for your feedback. We have made note of your concerns. We do hope to see you again.Regards

8/10 – Goed

Olive

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was like home away from home. Friendly staff all around. Clean healthy surroundings, fresh air.
7 nachten verbleven in februari 2024
Reactie van The Management and Staff op 3 mei 2024
Dear Olive,We are quite happy that you enjoyed your stay with us. It was our pleasure serving you and we look forward to your next stay with us.Regards

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and courteous. Loved the accommodations and the breakfasts were delicious. Thoroughly enjoyed my stay.
3 nachten verbleven in februari 2024
Reactie van The Management and Staff op 3 mei 2024
Hello Theresa,We are quite happy that you enjoyed your stay with us. It was our pleasure serving you and we look forward to your next stay with us.Regards

8/10 – Goed

Rockelia, St Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The overall service was good. I must say very clean and the ambiance was refreshing. Very tranquil. It was worth the stay
1 nacht verbleven in maart 2024
Reactie van The Management and Staff op 29 apr 2024
Hello Rockelia,We are thrilled you enjoyed your stay. Do come again real soon.Regards

10/10 – Uitstekend

Davina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Second time staying here! Loved it!
7 nachten verbleven in april 2024
Reactie van The Management and Staff op 22 apr 2024
Greetings Davina,We look forward to your 3rd visit, as welcome you to your home away from home. We appreciate your feedback.Regards

10/10 – Uitstekend

Garry

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Cardiff hotel is a very wonderful hotel no to big and very friendly staff. I especially like the fact they have young people working their from the hospitality college next door. I would recommend and definitely Go back.
3 nachten verbleven in april 2024
Reactie van The Management and Staff op 16 apr 2024
Dear Garry, We are thrilled you enjoyed your stay with us. We look forward to serving you the next time you are in our neck of the woods as they say. We appreciate your feedback which is important to us. Come again soon.Regards

10/10 – Uitstekend

Yene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place
3 nachten verbleven in maart 2024
Reactie van The Management and Staff op 16 apr 2024
Hello Yene, We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us. Come again soon.Regards

8/10 – Goed

Lunette

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location to mambee area and ocho Rios, property verry clean.
2 nachten verbleven in april 2024
Reactie van The Management and Staff op 8 apr 2024
Dear Lunette,We thank you for your feedback which is important to us. We look forward to your next visit.Regards

10/10 – Uitstekend

Vijay

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Great price
2 nachten verbleven in maart 2024
Reactie van The Management and Staff op 8 apr 2024
Hello Vijay,We thank you for your feedback which is important to us. We look forward to your next visit.Regards

10/10 – Uitstekend

Judy Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a nice quaint hotel away from the hustle and bustle. The grounds is very beautiful. Rooms are big with alot of space and the staff is very welcoming and helpful. I would stay here again if im looking for something low key and a non all inclusive stay.
1 nacht verbleven in maart 2024
Reactie van The Management and Staff op 28 mrt 2024
Greetings Judy Ann,We appreciate your feedback. We look forward to your next getaway!Regards

10/10 – Uitstekend

Simone

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van The Management and Staff op 19 mrt 2024
Dear Simone,We thank you for your feedback which is important to us. We are thrilled you enjoyed your stay with us. See you next time!

6/10 – Redelijk

Diana

Negatief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van The Management and Staff op 22 apr 2024
Thank you for your feedback.

8/10 – Goed

Terence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good customer service, reception and dining
1 nacht verbleven in maart 2024
Reactie van The Management and Staff op 19 mrt 2024
Dear Terence,We thank you for your feedback which is important to us. We are thrilled you enjoyed your stay with us. See you next time!Regards

10/10 – Uitstekend

Kimesha

2 nachten verbleven in maart 2024
Reactie van The Management and Staff op 8 apr 2024
Dear Kimesha,We appreciate your feedback.Regards

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van The Management and Staff op 6 mrt 2024
Dear Mark,We thank you for your feedback!Regards

8/10 – Goed

Junior

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time
2 nachten verbleven in februari 2024
Reactie van The Management and Staff op 14 feb 2024
Dear Junior,We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us.Regards

8/10 – Goed

Joanne

Reisde met een groep
Positief: Netheid, personeel en service
Property is dated, however the entire staff are very professional and friendly.
Reactie van The Management and Staff op 14 feb 2024
Dear Joanne,We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us.Regards

6/10 – Redelijk

Nigel

Reisde met familie
I would consider this a good place that is priced reasonably well. The staff was very friendly and helpful
7 nachten verbleven in februari 2024
Reactie van The Management and Staff op 14 feb 2024
Dear Nigel,We appreciate your feedback which is important to us.Regards

8/10 – Goed

Lloyd

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff ..even the ones in training were nice, friendly, attentive
3 nachten verbleven in januari 2024
Reactie van The Management and Staff op 29 jan 2024
Dear Lloyd,We appreciate your feedback which is important to us. We look forward to seeing you soon.Regards

10/10 – Uitstekend

Lita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent all-around value for your money.
. Warm hospitality and service. Staff members were very caring and attentive.
2 nachten verbleven in januari 2024
Reactie van The Management and Staff op 29 jan 2024
Dear Lita,We appreciate your feedback which is important to us. We look forward to seeing you soon.Regards

8/10 – Goed

Donovan

Negatief: Personeel en service
General staff was friendly, however, the housekeeping service was very poor
2 nachten verbleven in januari 2024
Reactie van The Management and Staff op 29 jan 2024
Dear Donovan,We appreciate your feedback which is important to us. We have made note of your concerns.We look forward to seeing you soon.Regards

8/10 – Goed

Merlene

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

6/10 – Redelijk

Amanda

Reisde met partner
We stayed 1 night. The room was very clean and the staff was polite. Our room was over looking the road so we could hear a dog barking most of the night and cars passing. Also the food was not the best.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lavlet, Toronto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
1 nacht verbleven in december 2023

10/10 – Uitstekend

wayne

2 nachten verbleven in november 2023

10/10 – Uitstekend

Rayon

Zakenreiziger, Reisde met partner
It was ok
1 nacht verbleven in december 2023

10/10 – Uitstekend

REYNALDO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was AMAZING!!! The room was super clean and neat. Friendly staff. I felt very safe and i slept in peace
2 nachten verbleven in november 2023
Reactie van The Management and Staff op 24 nov 2023
Dear Reynaldo,We thank you for your feedback. We are thrilled that you enjoyed your stay with us. We hope to see you again soon!Regards

8/10 – Goed

Erica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property with view of ocean
1 nacht verbleven in november 2023
Reactie van The Management and Staff op 24 nov 2023
Dear Erica,We appreciate your feedback. Please come again soon!Regards

10/10 – Uitstekend

LITA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

10/10 – Uitstekend

Tovah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was a nice place. Peaceful & quiet. Clean property & site. We really enjoyed the calm & quietness of the property.
2 nachten verbleven in november 2023
Reactie van The Management and Staff op 24 nov 2023
Dear Tovah,We appreciate your feedback. Please come again soon!Regards

10/10 – Uitstekend

John

6 nachten verbleven in september 2023

8/10 – Goed

Sheila

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff went above and beyond to offer the best service. Very helpful,pleasant and gracious staff.
3 nachten verbleven in september 2023
Reactie van The Management and Staff op 26 sep 2023
Dear Sheila,We are thrilled you had a great time with us. We appreciate your feedback.Regards

10/10 – Uitstekend

Deadra

Positief: Netheid, personeel en service
The staff are very hospitable and friendly. They definitely take care of their guests. The bartender at the pool (Benjamin) is a delight and he has a great rapport with staff and guests.
3 nachten verbleven in september 2023
Reactie van The Management and Staff op 24 sep 2023
Good day,We appreciate your feedback and we hope you will consider us for your next stay. Regards

8/10 – Goed

Nadine

1 nacht verbleven in augustus 2023
Reactie van The Management and Staff op 26 sep 2023
We appreciate your feedback.Regards

4/10 – Matig

Christopher

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First off, updating is necessary, both online and facilities, but staff and chef at the restaurant are great! Cardiff Hall has small, uncomfortable beds, with dogs barking all night long. Facilities have not been updated to accommodate for the disabled, as there are stairs and steps all over. Pool is decent, but too close to the main entrance. Management staff lacks customer service skills.
3 nachten verbleven in augustus 2023
Reactie van The Management and Staff op 20 sep 2023
We thank you for your feedback.Regards

8/10 – Goed

Nichole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van The Management and Staff op 13 aug 2023
We appreciate your feedback.

6/10 – Redelijk

Gajanie

Reisde met een groep
Positief: Netheid
Decent Stay, Food Is Good. No Safes In Any Room. Quiet Area. In-room refrigerator restocked every other day.
5 nachten verbleven in augustus 2023
Reactie van The Management and Staff op 9 aug 2023
We appreciate your feedback.

10/10 – Uitstekend

Kevin

2 nachten verbleven in augustus 2023
Reactie van The Management and Staff op 26 sep 2023
We appreciate your feedback.Regards

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dinner and breakfast was great
1 nacht verbleven in augustus 2023
Reactie van The Management and Staff op 13 aug 2023
Hello Eddie,We appreciate your feedback. Come visit again real soon.Regards

6/10 – Redelijk

Derrick

2 nachten verbleven in juli 2023
Reactie van The Management and Staff op 9 aug 2023
We appreciate your feedback.

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Employees very friendly and professional.
5 nachten verbleven in juli 2023
Reactie van The Management and Staff op 31 jul 2023
Good day,We appreciate your feedback.Regards

8/10 – Goed

Sonia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
July 2023 - Sonya I really liked the Cardiff. Staff was pleasant. The service was good. Like to see all the young people employed. Talk about the food- amazing!!! Authentic Jamaican food.. fried dumpling . Ackee & salt fish, green bananas, liver, . I would definitely stay again and recommend the Cardiff to friends
1 nacht verbleven in juli 2023
Reactie van The Management and Staff op 4 jul 2023
Dear Sonya,Your feedback is important to us and as such, we thank you. We are happy you enjoyed your stay with us. We look forward to serving you again soon.Regards

10/10 – Uitstekend

Violet Petlin

Reisde met partner
Cleanliness hospitality and food
7 nachten verbleven in juni 2023
Reactie van The Management and Staff op 4 jul 2023
Dear Violet,We are thrilled you are enjoying your stay with us. Thank you for choosing the Cardiff Hotel & Spa.Regards

8/10 – Goed

Karl

4 nachten verbleven in juni 2023
Reactie van The Management and Staff op 9 aug 2023
We appreciate your feedback.

8/10 – Goed

Deana

Positief: Netheid, personeel en service
The best thing about this hotel is the staff. All are super friendly and helpful. Front desk, restaurant, cleaners, all great. If you are looking for a bustling resort packed with tourists and entertainment, this is not the place. It was quiet and peaceful. Spa service, massage and facial were great. Nice gym, although a bit of pain to request opening every time you want to use. Only drawback, they were renovating a part of the hotel so room was close to street side. A dog, maybe next door, barked several hours every night. I am a light sleeper so very disruptive.
Reactie van The Management and Staff op 30 mei 2023
Good day Deana,We appreciate your feedback. We are thrilled you enjoyed your stay with us. We will work to address your areas of concern. Hope to see you again soon.Regards

8/10 – Goed

Keresa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The surroundings was very peaceful, and the breakfast was very good. I like the view of the city and the rooms are very spacious. However, I didn’t like that they were insects crawling about in the rooms. I don’t like that the security keeps asking me for my name and room number while clearly they should be better organized to retrieve this information
7 nachten verbleven in mei 2023
Reactie van The Management and Staff op 30 mei 2023
Good day Keresa,We appreciate your feedback. We are thrilled you enjoyed your stay with us. We will work to address your areas of concern. Hope to see you again soon.Regards

10/10 – Uitstekend

Rushell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The food and service is excellent. The staffs are friendly and the room is clean.
3 nachten verbleven in mei 2023
Reactie van The Management and Staff op 15 mei 2023
Dear Rushell,We thank you for your feedback. Please do come again soon.Regards

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel grounds are beautiful, quiet, calm, and relaxing. The spa treatments were soothing. The food was delicious and beautifully presented. The staff was friendly and helpful. The room was comfortable. Overall, my stay was peaceful.
9 nachten verbleven in april 2023
Reactie van The Management and Staff op 5 mei 2023
Hello Helen,We appreciate your feedback. We are happy you enjoyed your stay with us. See you soon!Regards