Dear Katarzyna,Thank you so much for your review of our hotel.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Beste Santa, Bedankt voor uw opmerkingen, waarin u onze aandacht vestigde tijdens uw verblijf in het Crowne Plaza Rome St. Peter's! Ik verontschuldig me dat u uw klacht niet onmiddellijk heeft gerapporteerd, we zouden onmiddellijk ingrijpen. Bovendien nodigen wij onze gast uit om eventuele anomalieën tijdens het verblijf te melden, want zodra de gast weg is, kunnen we niet meer snel over de kwestie handelen. We weten dat elke verblijfervaring anders is en we nemen altijd serieus feedback Ons doel is dat elke gast die ons bezoekt, hun verblijf zo volledig en zo rijk mogelijk heeft. We vertrouwen erop dat u ooit terugkomt naar Rome, u overweegt ons een kans te geven om uw kritiek te bestrijden door ons opnieuw te bezoeken. Met vriendelijke groet, Davide Grilli, algemeen directeur

Bedankt voor uw beoordeling en voor gekozen voor Crowne Plaza Rome St. Peter's. Ik ben verheugd om zo'n glimmend verslag van ons hotel, faciliteiten, personeel en restaurant te lezen. Ik heb uw recensie gedeeld met mijn hele team, wij zijn heel erg dankbaar voor uw complimenten. Uw advies en suggesties zijn van groot nut voor toekomstige gasten om vertrouwd te raken met Hotel & Connections. Het is ons doel om klanttevredenheid consequent te leveren en uw opmerkingen zijn erg belangrijk voor ons. Wij hopen dat u in de nabije toekomst weer bij ons zal zijn voor meer van onze geweldige service die we trots zijn op het leveren aan onze gasten. Met vriendelijke groet, Davide Grilli, algemeen directeur

Dear Thom, Thank you very much for your review and to have chosen the Crowne Plaza Rome-St. Peter’s. We are very glad to learn that the hotel was a nice place to stay. We have noted your comments about balconies. We will of course take this on board when we will have the opportunity soon to refurbish. Once again, we appreciate you taking the time to share your comments with us and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future. With Best regards, Davide Grilli, General Manager

Geachte mouzar, Hartelijk dank voor uw beoordeling van ons hotel. Ik ben blij dat je van je verblijf genoten hebt. Het is iets waar onze medewerkers trots op hebben, dus we waardeer uw feedback. We hopen dat je ons weer zal bezoeken. Oprecht, Davide Grilli, algemeen directeur

Geachte Herman, Hartelijk dank voor uw beoordeling van ons hotel. Ik ben blij dat je van je verblijf genoten hebt. Het is iets waar onze medewerkers trots op hebben, dus we waardeer uw feedback. We hopen dat je ons weer zal bezoeken. Oprecht, Davide Grilli, algemeen directeur

Bedankt voor uw beoordeling en om onze Crowne Plaza Rome St. Peter's te hebben gekozen! We zijn blij om te lezen dat het hotel goed was en dat in het algemeen we aan uw verwachtingen voldeden. Wij hopen u de gelegenheid te hebben om u te verwelkomen in onze toekomst terug naar onze Crowne Plaza en om uw geloof in het hotel en ons te herstellen. Met vriendelijke groet, Davide Grilli, algemeen directeur

Hartelijk dank voor de positieve feedback en voor je mooie recensie! Ik ben erg blij om te weten dat je hield vooral voor de spa en het fitnesscentrum van het Crowne Plaza St. Peter's. Wij hopen dat u ons weer mee in de nabije toekomst voor meer van onze uitstekende service die we zijn trots in het leveren aan onze gasten. Met vriendelijke groeten, Davide Grilli, General Manager

Dear DARSHAN,Thank you for your pleasant comments following your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.I am thrilled to hear that you enjoyed your stay with us.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,FrancescaGuest Relations Team

Querida Maria,Gracias por tomarse el tiempo de compartir su experiencia sobre su reciente visita a nuestro Crowne Plaza Rome - St. Peter's.Nos esforzamos por brindar a nuestros huéspedes una experiencia cómoda y agradable, y estamos encantados de haber podido superar sus expectativas. Agradecemos sus comentarios y esperamos darle la bienvenida nuevamente a nuestro hotel en el futuro.Atentamente,FrancescaGuest Relations Team

Dear Mehdi,Thank you for your pleasant comments following your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.I am thrilled to hear that you enjoyed your stay.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,FrancescaGuest Relations Team

尊敬的客人，非常感谢您对罗马圣彼得皇冠假日酒店的评论。我很高兴得知您在我们这里过得愉快，我们非常重视您的反馈。我们希望您能再次访问我们。真挚地，弗朗西斯卡宾客关系团队

Dear John,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to learn you enjoyed your stay with us and we truly value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Cher Mario GérardoMerci pour vos agréables commentaires suite à votre récent séjour et pour avoir choisi notre Crowne Plaza Rome - St. Peter’s.Je suis ravi d'apprendre que vous avez apprécié votre séjour.Ce fut un plaisir de vous accueillir parmi nous et nous espérons vous accueillir à nouveau à l'avenir.Avec mes meilleures salutations,AugustaGuest Relations Team

Dear Riki,We apologize that your recent stay with us did not meet your expectations. We strive every day to satisfy our guests as best as possible and your comments will be an opportunity for us to improve and avoid these inconveniences in the futureWe always remind our guests to report any issues during their stay so we can intervene promptly. However, we will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Kind regards, AugustaGuest Relations Team

Cher Christophe,Merci beaucoup pour votre avis sur notre Crowne Plaza Rome - St. Peter's.Je suis heureux d'apprendre que vous avez apprécié votre séjour parmi nous.C'est quelque chose dont notre personnel est très fier, c'est pourquoi nous apprécions vos commentaires.Nous espérons que vous nous rendrez visite à nouveau.Sincèrement,AugustaÉquipe des relations avec les clients

Dear Robert,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Mary,Thank you for taking the time to share with us your feedback regarding your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.We are however sorry to hear your stay was not completely positive. We know that every stay experience is different and we always take feedback very seriously. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and review.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at our hotel again in the future.With best regards,FrancescaGuest Relations Team

Gentile Giuseppe,Mi dispiace sapere che non abbiamo soddisfatto le Sue aspettative. Sfortunatamente senza maggiori informazioni su cosa non ha gradito non possiamo indagare sulla Sua esperienza. Ricordiamo sempre ai nostri ospiti che è bene segnalare eventuali problematiche durante il soggiorno per dare la possibilità al nostro staff di intervenire tempestivamente per cercare di risolvere eventuali disservizi.Spero che ci vorrà dare un'altra opportunità.Cordiali saluti,FrancescaGuest Relations Team

Dear Katie,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Weronika,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Jaycee,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good, and that you appreciated our kind staff.We hope to see you very soon here in Rome.With best wishes,AugustaGuest Relations Team

Dear Ryan,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Anne Kathrn,Thank you so much for taking a moment to review our Crowne Plaza Rome - St. Peter's.I am delighted to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Lieber Leopold,Vielen Dank für Ihre netten Kommentare nach Ihrem letzten Aufenthalt und dafür, dass Sie sich für unser Crowne Plaza Rome - St. Peters.Es war uns eine Freude, Sie bei uns zu haben und wir freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,AugustaGästebetreuungsteam

Cher Mohamed El Amir,Merci beaucoup pour votre avis sur notre hôtel.Je suis heureux d'apprendre que vous avez apprécié votre séjour parmi nous.C'est quelque chose dont notre personnel est très fier, c'est pourquoi nous apprécions vos commentaires.Nous espérons que vous nous rendrez visite à nouveau.Sincèrement,FrancescaGuest Relations Team

Dear Andrzej,Thank you so much for your review of our hotel.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Stephen A,Thank you for your comments regarding you recent stay at our Crowne Plaza Rome - St. Peter's.Regarding the location, allow me to put on record that we offer a regular shuttle bus that runs on a regular basis to Vatican Museum and to the heart of the city center. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our hotel.The Crowne Plaza Rome - St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, tennis courts and extensive free parking facilities.We know that every stay experience is different and we always take seriously any feedback.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at our hotel again in the future.With Best Regards,FrancescaGuest Relations Team

Dear Lisa,Thank you for taking a moment to share your experience after your recent stay at our Crowne Plaza Rome - St. Peter's.I am pleased to know you appreciated the hotel and our kind staff.We hope to welcome you back in the near future.Kind Regards,FrancescaGuest Relations Team

Dear Marjorie,Thank you for staying at the Crowne Plaza Rome - St. Peter's, although I am sorry that the overall feedback was not positive enough.We strive to make each stay as pleasant and comfortable as possible.I hope we will have the opportunity to welcoming you again in the future.Kind regards,FrancescaGuest Relations Team

Dear ALBA,Thank you for taking the time to share your experience about your recent visit to our Crowne Plaza Rome - St. Peter's.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back at our hotel in the future.Best regards,AugustaGuest Relations Team

Dear James,Thank you for your 5-star review and to have chosen our Crowne Plaza Rome - St. Peter's.We are thrilled to hear that we met your expectations and happy to learn you appreciation about our location and staff.A positive guest experience is something our staff takes great pride in, so we value your feedback. I have shared your review with my whole team.We hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests.With best regards,FrancescaGuest Relations Team

Dear JanetThank you for your comments, in which you drew our attention to your experience while guest at the Crowne Plaza Rome St. Peter's.First of all, we do apologize and we are of course very disheartened that your stay was not as expected.Regarding our hotel, allow me to put on record that all our bathrooms have been recently renovated and refurbished in a new contemporary style as well as the lobby, reception, restaurant, relaxing area and the bar.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will continue to make the necessary changes so we can provide a better experience.As for the location, allow me to put on record that we offer a regular shuttle bus that runs on a regular basis to Vatican Museum and to the heart of the city center. Moreover, 2 different public buses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our hotel. The Crowne Plaza Rome - St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, tennis courts and extensive free parking facilities.With best regards,Francesca GuestGuest Relations Team

Dear Peter,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,Francesca Guest Relations Team

Dear Roswitha,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,AugustaGuest Relations Team

Dear Luningning,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that you appreciated our very convenient location and our multilingual staff.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Chestina ,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Teresa,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Samuel,Thank you very much for your review, I am delighted to know that you enjoyed your stay at our Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Naomi,First of all we do apologize and we are of course very disheartened that your stay was not as positive as expected. We know that every stay experience is different and we always take seriously any feedback.Regarding the location allow me to put on record that our hotel offers a shuttle bus that runs on a regular basis to Vatican Museum and Trastevere. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our hotel. We are very sorry to read your comments about service and staff, that judging by the many feedback from our guests is always very helpful, friendly, efficient and even when overburdened and busy, they do their utmost to satisfy the guests’ needs in a nice manner. Unfortunately, we don't seem to have any records of the problems occurred. We always suggest to our guests to contact us while still at the hotel in order to solve any issues immediately.We know that every stay experience is different and we always take seriously any feedback. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and reviewWe do hope to have the opportunity to welcome you back to our Crowne Plaza Rome – St. Peter’s in the future. With kind regards, FrancescaGuest Relations Team

Dear Randee,Thank you for taking the time to share your experience after your recent stay at our Crowne Plaza Rome - St. Peter's.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,FrancescaGuest Relations Team

Dear Barry O,Thanks for the review, we're thrilled to hear that you had a great experience at Crowne Plaza Rome - St. Peter's.It's wonderful that you loved our location!We'd love to have you back again soon to share an even more positive experience with you.Best Regards,FrancescaGuest Relations Team